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for Big Lake, MN
Jo - Big Lake, MN
fast and on time
Michael - Big Lake, MN
Twin Cities Repair Person
Calvin - Big Lake, MN
Andy knew what he was doing and fixed in a short amount of time.
William - Big Lake, MN
Excellent service. Very nice and personable.
Great service personable and knowledgeable
Jason - Big Lake, MN
To many calls
Larry - Big Lake, MN
Response from Twin Cities Appliance:
Hi Larry- I see we made one service call to your house- I'm not sure if you were referring to the call the day before to give you the 3 hour time window or possible the call to let you know we were on the way? We try to keep customers updated on what is going on-
Excellent service and very helpful
Dean - Big Lake, MN
Nicole - Big Lake, MN
Awesome. Super friendly!
Dwight - Big Lake, MN
Very good service
Dawn - Big Lake, MN
Lukas was very professional and personable.
Nice explanation of problem & good service
Dwight - Big Lake, MN
Kim - Big Lake, MN
Duane did a great job explaining everything that was going on
Phenomenal service, fast and friendly
Nicole - Big Lake, MN
Lukas F. came to fix our leaking dishwasher. It turned out to be an odd problem, but he was able to quickly identify it and fix it. One of the dishwasher rack tracks were broken. He even took an extra step to replace the track on the opposite side just for good measure. He was quick with the repair and friendly.
Jake - Big Lake, MN
Scott - Big Lake, MN
Lukas was great to work with and very knowledgeable. Fast, but with a great attention to detail; from visit 1 to the repairs on trip 2 was never less than professional.
Jake - Big Lake, MN
Awesome service. professional and knowledgable, Great service.
Joni - Big Lake, MN
The repair person was timely, knowlegeable, explained. everything. he ordered the parts which arrived the next day. got an appointment to repair the microwave the next business day. I would higly reccomend your company and Lucas. to anyone.
Roland - Big Lake, MN
High quality professional service
Kurt - Big Lake, MN
Right on time, was well prepared to fix our microwave and do so in a very quick time. The way service used to be!!!!
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer stating fridge frequently gets moisture on freezer gasket, wasnt present issue on our first visit, both doors sealing good, no frost, no moisture observed today but customer has sent pictures of moisture on gasket, per use and care guide some condensation is normal if it is in a humid environment, also customer says unit runs constantly, verified evap frost normal explained unit is fitted with energy efficient compressor and will run much longer than previous fridge, found temps at 40 today with fridge set at 41, explained temp can change depending on surrounding environment, called techline they explained when dew points and mid to high humidity with windows open can cause sweating on gasket due to dew points, environment that is 75% humidity 70 degrees gasket can start to sweat 61 degrees per techline, got sr number 7728477388 for customer, operation verified normal"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed icemaker, inst cust to allow 24-36 hours for ice"
RANGE WHIRLPOOL WFE505W0HW0 "Customer burning items, concerned about temp, set at 359 and took highs and lows, got 362, 324, 378, 332, 387, 334 got an avg of 352. No adjustments need to be made unit is operating as designed."
DISHWASHER WHIRLPOOL WDT710PAHW1 "4-3,7-1 sump bad; ordrng 1 W11085683 (SUMP)"
WASHER WHIRLPOOL MVWC565FW1 "Found no errors, ran calibration and diagnostics through ok, no leaks, all functions ok, if recall send out control and actuator"
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "There is a spot on fridge where insulation was overfilled, thought nameplate would cover but did not, needs new freezer door, office to follow up; ordrng 1 LW10599399 (dor-fip)"
RANGE WHIRLPOOL WFE550S0HZ1 "Found bad hinge, Installed new hinge, unit tested ok"
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Installed doors, freezer handle cracked, needs new freezer handle and whirlpool logo; ordrng 1 W10838316 (cover) and 1 W11178521 (nameplate) and 1 WPW10672334 (handle)"
WASHER MAYTAG MVWB865GW1 "Found valve not shutting fully, installed new valve, unit tested ok, no leaks ; used 1 W11165546 (VALVE) from stock"
DRYER MAYTAG MGD6630HW0 "Found unit not heating, opened unit up found full of lint, venting inside unit was not installed properly and hooked up to exterior venting, cleaned lint and taped on venting with aluminum tape inside, found open high limit replaced this, unit now working ok ; used 1 WP8573713 (THERMAL FUSE) from stock"
WASHER MAYTAG MVWB835DW4 "Lid broken, Installed new lid unit tested ok"
REFRIGERATOR WHIRLPOOL WRFA35SWHN00 "Right door gasket cracking, replaced gasket sealing good"
RANGE WHIRLPOOL WFG505M0BB2 Installed control unit heated up ok
RANGE WHIRLPOOL WFG505M0BB2 "Unit operating normal today but customer said control locks out from time to time, need to replace control, customer ran clean cycle and model and serial sticker the numbers burned off, new house customer had closing papers and said unit is registered told customer to call whirlpool to get new sticker sent out, ordering contorl; ordrng 1 W11126814 (cntrl-elec)"
RANGE KITCHENAID KFGD500EBS00 "Installed new harness, unit now functioning ok, no leaks all burners ok"
REFRIGERATOR MAYTAG MFI2570FEZ06 "Unit now producing ice, filter likely not push in fully"
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace adjusters; used 1 W10712395 (RACK ADJUSTERS) from stock
WASHER MAYTAG MHW5630HW0 "Had customer run 2 loads before I came, so didn’t find any leaks ran diagnostics no codes, did see faucet holes looking bad has a small leak from there it could travel to different spots when leaks, instruct customer to get that fix, before calling us back, no leaks as of right now, I did tighten hose to washer.."
WASHER WHIRLPOOL WFW6620HC0 Installed new dispenser and ran a test cycle. Operation tested good. Customer will keep an eye out for leaks.
DISHWASHER MAYTAG MDB4949SHZ1 "Replace parts, test ok"
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Right drawer stays open slightly, need to replace drawer and possibly slides; ordrng 1 W10499294 (slide) and 1 W10919809 (pan-crispr) and 1 W11233912 (slide)"
REFRIGERATOR KITCHENAID KRMF706EBS01 "Unit has several issue, ui in pantry door doesn’t work, customer has to open and close door 15x to get door ajar alarm off, lights sometimes go all out to and take a while to come back, took door off and looked at harness didn’t look frayed, was able to replicate this today, door alarm doesn’t register at all sometimes when multiple doors are opened, sometimes doesn’t go away, needs new pantry drawer harness and panel for door issue, needs ui and control for fill and light issue, unit is cooling ok, customer not happy, unit 3 1/2 years old, don’t order parts yet customer to call kitchenaid to see if they will cover parts and let us know, quoted 106.65 labor; ordrng 1 DONOTORDERPARTS and 1 ESTIMATEONLY and 1 W11170612 (harns-wire) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
WASHER WHIRLPOOL WTW5000DW2 "Install all parts and actutor from truck, ran diagnostics and calibrated unit tested out good..; used 1 W10913953 (ACTUATOR) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Found dented door, installed new door, tested ok"
WASHER WHIRLPOOL WTW5000DW1 "Customer said unit wobbling bad, noticed washer pushed back, pulled out and unit seemed way more level, diagnostics ok, noticed large load in dryer and advised against that much for this washer, customer said they had just thrower clothes in there since they are showing house and had a showing, Asked customer for 4 towels and ran rinse and spin ok, wobble found to be normal, showed customer how drain and hose can cause noises during spin' unit working as designed"
DISHWASHER MAYTAG MDB4949SHZ1 "Put into diagnostics, found unit leaking from initial surge of water over lip, no obvious sign of cause, need to replace feed tube parts, bottom door seal and spray arms; ordrng 1 W10803178 (arm-spray) and 1 W10909089 (lower seal,bottom) and 1 WPW10340745 (tube-feed) and 1 WPW10571949 (manifold) and 1 WPW10605345 (arm-spray)"
RANGE WHIRLPOOL WFE540H0ES1 Installed new range cord and terminal block. Operation tested good.
DRYER WHIRLPOOL WED4815EW1 "Replace switch, test ok"
WASHER MAYTAG MVWB835DW4 "Replace drain pump. Calibrate, run test cycle, ok; used 1 W10876600 (PUMP) from stock"
OVEN WHIRLPOOL WFE550S0HZ1 "Found terminal on L2 burnt up at terminal, terminal block nuts we’re not on tight cause of burnt terminals, cooktop line ok bake/broil burnt off, temp fixed this connection so cooktop can still be used but cannot use bake or broil until fixed. Ordering harness, terminal and control; ordrng 1 W11134843 (harns-wire) and 1 W11295998 (cntrl-elec) and 1 WPW10245259 (block-term)"