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for Becker, MN
Very Good Experience from everyone involved!
Tammy - Becker, MN
As soon as we learned our Stove was not working, we moved it from the wall and found the Red Power Wire blackened and broke. So the calls began. Everyone was great to work with, and all parts in the end were replaced and covered by the Vendor. Once the technician came and was able to order all the needed parts, returned 1 week later, all was working again. So I would rate the entire service (calls and on-site) Excellent, 5 Stars!!!
Hollie - Becker, MN
Pam Taylor - Becker, MN
I as very much impressed with Lucas when he came to my house. He removed his shoes and was very polite. His expertise and solutions to my problem with my refrigerator we’re very much appreciated. He explained everything to me and promised results that were acceptable. I would wholly recommend Lucas and Twin City Appliance to anyone having appliance issues. Thank you!
The technician, Phil, was very knowledgeable and professional.
Pam - Becker, MN
Twin Cities Appliance Service was exceptional to work with. Their emails and phone calls to confirm appointments were very helpful. They supplied me with the best technician, Phil, who solved my refrigerator problem quickly. He also gave me helpful tips on maintenance. I will recommend this company to anyone who needs this type of service.
RANGE WHIRLPOOL WFE540H0ES1 "Installed parts, unit tested ok, all functions ok, heating good"
DISHWASHER MAYTAG MDB4949SHW0 "New house, customer moved in on June 20th, control lock on, inst cust on how to take off, ran through diagnostics ok, no leaks, started load for customer"
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Install bimeatal wire harness kit, checked over unit tested out good, air is coming thr damper.."
RANGE WHIRLPOOL WFE540H0ES1 "Found terminal block burnt up along with both harness and plug, called safety got Authorization given wkyef00wpl1, 763-258-6809 make as primary, need to most likely replace control as well; ordrng 1 PT400 (cord-power) and 1 W11134549 (harns-wire) and 1 WP3400029 (nut) and 1 WPW10586737 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Unit not defrosting, evap frosted up. Entered diagnostics and ran tests, bimetal not closing all the time. Cycled power to unit and changed from ADC to basic defrost. Ordering def bimetal harness to tech; ordrng 1 SHIPTOTECH (DIRECT TO TECH) and 1 W10861655 (HARNESS)"
MICRO/OVEN WHIRLPOOL woc54ec0as04 "Unit was arching with nothing metal in it, wave guide guard is burnt up, mag not kicking in, stalling after 8vsec and turn table stops, unit have bad wave guide and burnt up the mag, wave guide not a repairable part, customer to follow up with whirlpool"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Unit running normally but cust not sure it should be running as much as it is. Checked temps, all good. Checked fans, damper and compressor, all running good and noise levels normal. Told cust new units run a lot longer than the 15 year old unit they got rid of but they are designed that way. All ops good"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The freezer led is bad causing other lights to fail. Needs new freezer led.; ordrng 1 W11205083 (LED)
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Damper motor failing, motor very loud and getting louder. Ordering damper. Told cust about airflow and food placement and how certain items can freeze; ordrng 1 WPW10594329 (DAMPER)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Chugging noise when the compressor is starting and stopping. Once it gets up to speed it also vibrates. I was able to adjust the condenser to get the vibration fixed. Still needs compressor for chugging noises.; ordrng 1 W10507884 (compressor)
WASHER WHIRLPOOL WFW75HEFW0 "Found wire on motor not secured, worn through, replaced parts, unit tested ok, no leaks, all functions ok"
DRYER WHIRLPOOL WGD5620HW0 "Locate and replace noisy roller, test ok; used 1 WPW10314173 (DRUM ROLLER) from stock"
MICROWAVE WHIRLPOOL WMH31017HZ0 Customer stated the vent is barely sucking out any steam. The microwave is properly vented to the outside and the damper is opening and closing. Per tech line if the napkin is sticking to the filter and there is proper voltage to the fan it is working as designed. Everything checks good today. Customer is still disappointed in the performance of the vent. Customer is going to call whirlpool customer service. File number 7724114777.
DISHWASHER WHIRLPOOL WDF520PADM7 "Reinstall end cap to rail, tested out good if customer calls back will need WPW10082861 (2)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Cust freezing items on left side of ref compartment, including in crisper. Checked ice chute seal, sealing tightly. Checked ice container, found container warped along bottom corner and not getting a good seal inside to icemaker compartment. Ordering ice container to cust, no return needed. Entered diagnostics and ran checks on thermisters, evap fan and damper, and door switches, all good. Told cust about temps and airflow, and not blocking vent at back of icemaker compartment. Also told cust about cleaning condenser. She runs a daycare and said the state requires her to keep the fridge set at 34, i told her that with the current sealed systems the fridge cannot maintain that temp, it will usually be 2 or 3 degrees above or below the set point, and even when everything is running as designed she can still get some freezing of certain items just through normal usage; ordrng 1 W11185686 (ICE CONTAINER)"
WASHER MAYTAG MVWB725BW0 "Tub making a loud grinding noise during spin, can hear it just by spinning the tub by hand. Needs tub bearing kit w10435302. Cust did not leave any type of payment with people at house for diagnosis, left card for them to call office. Gave estimate of 97.95 trip charge plus 102.44 for part with 12.00 shipping and 157.95 labor charge, total came to 378.21. ; saved tckt"
MICROWAVE WHIRLPOOL WMH32519FS0 Interlocks bad. Operation tested good after installing new interlock kit.; used 1 W11244494 (INTERLOCK KIT) from stock
WASHER WHIRLPOOL WTW8500DC2 "Installed new control, control panel and ran a calibration. Operation tested good."
RANGE WHIRLPOOL WFG505M0BS0 Installed new oven bottom. The bottom came with the burner cover.
RANGE WHIRLPOOL WFG710H0AH Bake burner is not lighting. This has the old bake harness. Per service pointer needs new burner kit. Quoted 106.65 labor.; ordrng 1 W10700720 (burnr-oven)
RANGE WHIRLPOOL WFG710H0AH Installed new harness and burner. Operation tested good.
DISHWASHER MAYTAG MDBH979SAM1 Installed new control panel and ran a test cycle. Operation tested good.
WHIRLPOOL Refrigerator-WRF560SEYM02 making loud noise-Evaporator frosted up again. Needs user interface and thermistor.; ordrng 1 W11082783 (USER INTERFACE ) and 1 WPW10383615 (THERMISTOR), Installed new user interface, thermistor and defrosted the evaporator. Operation tested good.; Job Cmpltd
WHIRLPOOL REFRIGERATOR-COMPRESSOR MAKING NOISE MOTOR MAKING NOISE- Frost buildup around the evaporator fan. The fan was hitting the frost. I removed the fan cover defrosted the frost around the fan make sure door seals tight all tested good defrost circuit does work.; Job Cmpltd, O-emld tckt [SdLink\227233a.png], snapped 1 QuickPics