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for Apple Valley, MN
Fast and Efficient
Justin - Apple Valley, MN
Very professional and fast efficient fix
Kris - Apple Valley, MN
We’ve had more than one issue with our refrigerator, which is frustrating and an issue with Kitchen Aid. Nate is excellent at diagnosing and proficient at repairs. He was very patient with my questions, which I appreciated.
Cary - Apple Valley, MN
Jen - Apple Valley, MN
very professional and helpful
Linda - Apple Valley, MN
On time, answered all my questions and gave good advice.
Gary - Apple Valley, MN
He was on time and fixed it promptly.
Theresa - Apple Valley, MN
Our refrigerator is a lemon. We've had a rediculous number of repairs. Dennis has been the only guy who knew how to fix it. I think he basically rebuilt the whole thing. However, after the last repair, the lights on the top left of the refrigerator are not working.
Ella - Apple Valley, MN
Ella - Apple Valley, MN
Mary - Apple Valley, MN
The only problem was the waiting for parts since my repair was on a washing machine. Technician was good and knowledgeable.
Amanda - Apple Valley, MN
Josh was so nice, both visits. He is everything you want in a service provider!
Rajendra - Apple Valley, MN
It was on time and professional.
Steve - Apple Valley, MN
it was great
Lori - Apple Valley, MN
Wonderful! Ryan is too notch and really knows his stuff. Very pleasant and professional.
Aunt - Apple Valley, MN
Monica - Apple Valley, MN
Martha - Apple Valley, MN
South - Apple Valley, MN
Trevor - Apple Valley, MN
Amy - Apple Valley, MN
2 lids gave been mailed to me and BOTH had broken latches, so the issue has not been resolved after weeks. This is not TC appliace’s fault, but it’s been a waste of both their time and mine. The “awful “ ratings are more relevant to Maytag.
Dyron was our service tech
"Homedepot - Apple Valley, MN
Great tech, very knowledgeable
Geetha - Apple Valley, MN
Neal - Apple Valley, MN
Marge - Apple Valley, MN
Resolved the problem immediately
Ice cube replacement
John - Apple Valley, MN
Good as it could get
RANGE JENN-AIR JIS1450DS2 No error codes found. Ran diagnostics. All tested ok. Ran bake 350. Unit heated to 350 in 20 minutes. All tested ok. Advised customer on the number of racks in the unit for preheating purposes
RANGE WHIRLPOOL WFG525S0HZ0 Installed part and tested
REFRIGERATOR KITCHENAID KRFC300ESS01 "Found valve chattering and icemaker over filling need to order W10884390 at vadnais and WPW10420083 valve at vadnais customer paid in full 399.46 scheduled for Thursday ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve), used 1 Ship (Shipping/Handling) from stock"
OVEN WHIRLPOOL WFE505W0HW1 Tried to bend element slightly to get rid of squeak this did not work will need to order New element W11182108 customer scheduled for Thursday ; ordrng 1 W11182108 (BAKE ELEMENT )
DISHWASHER KITCHEN-AID KDTM354DSS4 "No water entering. No voltage to fill valve, brief 120 volts to float switch. Opened front to check connections at control. Selected normal cycle. Unit started filling with water. Found sump motor seized. Ordered a new sump. Customer paid in full ; ordrng 1 W10805015 (SUMP ), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found upper hinge loose tightened also put a bead of silicone around liner where it meets cabinet to seal and heat treated gasket customer to monitor
WASHER MAYTAG MVWC465HW2 Motor is having trouble getting going and is just humming. Checked and there are no restrictions and everything is turning with no resistance. Reset connections and motor starting on first part of test then just hummed and didn’t turn on second. Cap tested at 49.9microf but may not be charging correctly or could be bad connection in motor. Will need both to fix.; ordrng 1 W10832724 (motor-drve) and 1 W11395618 (CAPACITOR)
DISHWASHER MAYTAG MDB4949SHZ0 Found sump motor failure. Installed sump sent. Ran a test cycle. All tested ok
REFRIGERATOR KITCHEN AID KRFC704FSS00 "Installed new control, and rear cover, thawed ice off of evaporator. Advised to monitor, allow 48 hours for ice bin to fill.Dropped door trivet, broke tab, ordering to replace.; ordrng 1 W10887799 (trivet)"
ICEMAKER KITCHENAID KUIX305EBL1 "Circulating pump failed, ordering to replace. Part ships to customer, return 9/19 to install. ; ordrng 1 W10908287 (pump)"
REFRIGERATOR WHIRLPOOL WRS586FLDM00 "Ms pic.Concerns are moisture accumulating in the bags of food she has and the fresh food door sticking closed. Inspected and Steam cleaned the gasket and sticky residue at the bottom of the fresh food side. Advised to put a paper towel inside of the bags of product as that will, absorb the. Picture and prevent early spoilage.Did find a 3” tear in the bottom of the fresh food door gasket. Ordering the fresh food door with gasket LW10637748. Customer is aware it may take a few weeks to get if the office gets approval for the door. To,let customer know if not approved.; ordrng 1 LW10637748 (dor-fip)"
RANGE WHIRLPOOL WGE745C0FS0 Removed some insulation sticking out by the upper door lock. Tested ok
RANGE WHIRLPOOL WFE320M0EB0 Installed new switch and mounting screws for the front left element. All checks out ok and everything is working correctly again. No other issues found with unit.
MICROWAVE WHIRLPOOL WMH32519HZ3 Unit was running fine today with no abnormal noises. Customer is going to monitor and try using the turntable on and Off button to see if the noise is coming from the turntable or the fan. Will ship out accordingly depending on if it’s the turntable or the fan.
REFRIGERATOR AMANA BR22VL EVAP is not frosting fully indicating a low charge. Still freezing some so getting some cooling. Would need to recharge with adding a dye drier to find leak. Didn’t see oil anywhere. Depending on where the leak is would also need parts. Quoted $75.00 for refrigerant and 250-500 on labor depending on what needs to be replaced. Customer is going to discuss and let us know if they want to proceed with a repair.
WASHER WHIRLPOOL WFW87HEDW0 Installed control ordered. Ran an auto test. All tested ok ; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR KITCHEN-AID KFIS29PBMS00 "Line coming from the lower valve up to the filter housing is cracked so is leaking into the ceiling anytime the water or ice maker runs. Will new water line and will get out buildup of ice from the leak below the pantry door on the return. Customer has paid in full for the repair.; ordrng 1 WPW10678708 (tube-water), used 1 Ship (Shipping/Handling) from stock"
RANGE MAYTAG MGR5770ADW "Ms pic and of low amp draw at the ignitor.The bake ignitor should be a minimum of 2.7 amps to open the gas valve. This one tops out at 2.4 amps. Needs ignitor 12400035 from truck stock.Estimate of $238.97 was approved.Replaced,the ignitor and it tested good to 350. Collected $238.97 on check number 4263.; used 1 12400035 (IGNITOR) from stock"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced the user interface, thawed the evaporator ice build up and replaced the fan harness with thermistor and defrost thermistor. Unit was cooling when left.Advised to let it run 24-30 hours to get to Normal operating temperatures."
DISHWASHER MAYTAG DU1055XTVQA Found wires at junction melted from a poor connection. Customer said he will repair himself
REFRIGERATOR KITCHEN-AID KFIS29PBMS00 Installed new water line from rear valve to filter housing. All checked ok for leaks. Pressure out of the door was like a jet. Found the nozzle was plugged with calcium buildup. After cleaning the door fill was normal. Also cleared the water and ice buildup from the filter leaking down to the floor of the ff section.; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR KITCHEN AID KRFC704FSS00 "Kitchen aid gave a concession for the repair of KLXXY00APL1. Evaporator is frosted over, the software is on version 6.0 so need new control. Will need extra time on the return to defrost the evaporator.; ordrng 1 W11167902 (COVER) and 1 W11252060 (COVER) and 1 W11333076 (CONTROL)"
WASHER MAYTAG MVWB765FW2 "Found gearcase bearing noise. Ordered a new gearcase. Customer paid in full ; ordrng 1 W10811956 (GEARCASE ), used 1 Ship (Shipping/Handling) from stock"
WASHER WHIRLPOOL WTW4855HW1 Unit wash in the shop. No error codes found. Only one hose to hook up to unit. Ran an auto each on hot valve and one on cold. No leaks found. All tested ok. There was some evidence that the hose to the cold valve may have not been tight and dripped down the back
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Icemaker overfilled ran all over freezer not leaking at this time but ordering valve and icemaker to make sure doesn’t happen again customer going to shut down and thaw out ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
WASHER WHIRLPOOL WFW8300SW01 "Installed new thermistor and dispenser motor. Ran unit through diagnostics after replacing parts and dispenser found all positions with no issues, no leaks by thermistor, and no errors. All checks out good.; used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Installed new fan motor unit just went into a defrost on arrival and was still in when left.
WASHER WHIRLPOOL WFW6620HC0 Delivery didn’t take out shipping bolts. Customer had taken out lower bolts but missed the upper ones so that’s why it was still shaking. Removed last two bolts and leveled legs. All checks out ok.
OVEN JENN-AIR JMW2427DB00 Stuck key error code on the unit. Jenn air sent new panel to customer so installed new user interface. Reprogrammed for customers version and all checks out ok and is working correctly again.
DISPOSAL WHIRLPOOL GC1000PE4 Installed disposal ordered. Ran a test cycle with tap water and dishwasher drain. All tested ok. No leaks