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for Apple Valley, MN
Rajendra - Apple Valley, MN
It was on time and professional.
Steve - Apple Valley, MN
it was great
Lori - Apple Valley, MN
Wonderful! Ryan is too notch and really knows his stuff. Very pleasant and professional.
Aunt - Apple Valley, MN
Monica - Apple Valley, MN
Martha - Apple Valley, MN
South - Apple Valley, MN
Trevor - Apple Valley, MN
Amy - Apple Valley, MN
2 lids gave been mailed to me and BOTH had broken latches, so the issue has not been resolved after weeks. This is not TC appliace’s fault, but it’s been a waste of both their time and mine. The “awful “ ratings are more relevant to Maytag.
Dyron was our service tech
"Homedepot - Apple Valley, MN
Great tech, very knowledgeable
Geetha - Apple Valley, MN
Neal - Apple Valley, MN
Marge - Apple Valley, MN
Resolved the problem immediately
Ice cube replacement
John - Apple Valley, MN
Good as it could get
Brad - Apple Valley, MN
Jim was well knowledged in the product he was servicing
Donna - Apple Valley, MN
bob - Apple Valley, MN
Great to deal service tech was outstanding and very knowledgeable
jami - Apple Valley, MN
Ben was prompt, helpful and solved my issue very quickly. He also had some good advice on maintenance of my oven.
WASHER WHIRLPOOL WTW4950HW1 Replaced the electronic control and the lid strike. Tested is a self test cycle and it completed the test as it should.
OVEN WHIRLPOOL WOS51EC0HS01 Realigned the oven door hinges were not in correctl position tested.
WASHER WHIRLPOOL WTW4950HW1 Found main control fault in diagnostics also found lid lock error found that lock isn’t the problem but the strike for lock is. W11256105 control at whirlpool W10837741 strike at vadnais. Ship parts to tech. Customer scheduled for Friday ; ordrng 1 W10837741 (lid strike) and 1 W11256105 (CONTROL)
RANGE WHIRLPOOL WFG320M0BS3 Installed main control ordered. Tested oven light. All tested ok
RANGE WHIRLPOOL RF368LXPB0 Unable to enter diagnostics. Customer said there was and error code f3-e 0. Found main control failure. Bake element has some corrosion. Customer declined estimate for repair. She will purchase new due to age
COOKTOP JENN-AIR JGC8536ADS "Found igniters non functional. Ordered all screws, orifice holder, burners and igniters. Allow 2 techs 2 hours. My have to drill out. Send parts to tech. Customer will be back on 4/25/19; ordrng 2 74009553 (holder-orf)s and 1 PARTTOTECH and 10 WP400021 (SCREW)s and 5 WP74009336 (IGNITER)s and 2 WP7527P003-60 (ORIFICE HOLDER)s and 1 WP7527P004-60 (ORIFICE HOLDER ) and 1 WP8286828 (SPARK MODULE ), used 1 Ship (Shipping/Handling) from stock"
OVEN WHIRLPOOL WFG525S0HW1 WP9758079 ignitor at vadnais WP3195097 oven bottom. Found faulty ignitor sparking on itself also found oven bottom cracked paint. Customer scheduled for Tuesday ; ordrng 1 WP3195097 (bottm-oven) and 1 WP9758079 (igntr-oven)
MICRO/OVEN KITCHENAID KOCE500ESS05 Installed new door hinge on the right hand side. Also shaved the slides on the door switch assembly to allow them to close smoothly with no resistance. All checks ok and door is closing with no issues and starting. No other issues found.
RANGE WHIRLPOOL WFG515S0ES1 Customer still has old style burner caps which cause cause the extended ignition on the burners. Will send the new style caps to the customer to put on and that will solve the issue. Knobs have a little bit of wiggle to them but this is normal and no parts to be replaced to cause less wiggle.; ordrng 1 W10881749 (cap-burner)
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 When testing found water line cracked at fitting in dispenser housing took pics and reschedule for Wednesday would like am ; ordrng 1 WPW10386778 (tube-water)
WASHER WHIRLPOOL WTW8000DW5 Installed 4 legs leveled all ops instructed customer on usage and loading as well
REFRIGERATOR AMANA ABB1921BRM00 Temps way up in ff. Temps in freezer ok found excessive frost build up on freezer evap which was blocking vents into ff. Checked heater and passed checked defrost sensor and found faulty sensor. Need to order W11260592 at Sioux Falls customer scheduled for Monday extra time to defrost evap ; ordrng 1 W11260592 (DEFROST HARNESS)
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Installed new line no leaks all ops ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed new parts no leaks valves operate correctly.
DISHWASHER KITCHEN AID KUDE2020 Installed door link kit operational.
WASHER WHIRLPOOL MVWX655DW1 Installed housing no longer leaks.
OVEN KITCHENAID KSEG700EWH0 Found error code f8-e0. Installed a new cooling fan. Ran bake 350. All tested ok
WASHER WHIRLPOOL WTW8000DW5 When arriving found unit turned sideways tilted unit and found rear foot was broken and front is cracked called mr customer says it is in warranty and he will call with receipt also mr order part called wait ; ordrng 4 WPW10687506 (leveling leg)s
DRYER WHIRLPOOL WED4985EW0 Installed blower wheel and motor ordered. Ran a test cycle. All tested ok
DRYER WHIRLPOOL NGD4655EW2 "Dryer heats correctly exhaust is restricted, gave her a card."
WASHER WHIRLPOOL MVWX655DW1 Leaking on plastic housing. ; ordrng 1 W11127357 (housing)
REFRIGERATOR KITCHENAID KRSC503EBS00 Installed door and drain all checks ok
COMPACTOR WHIRLPOOL KTTS505ESS0 "Solid pack switch miswired corrected now ram operates correctly, intermittently the contacts for the top directional limit switch not opening causing motor to continue to run adjusted the actuator lever tested could not duplicate if problem re-surfaces pre-order WP777811."
MICRO/OVEN KITCHEN AID KEMS308SBL04 Installed new appliance manager on the unit which restore all functions of the microwave. Still getting a f1e0 error code for the oven user interface but only when trying to start a convection bake. Convection element ohms out ok and wires from user interface to oven manager check good. Customer going to call kitchen aid.; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR KITCHEN AID KRSF505ESS01 Installed icemaker operates correctly.
DISHWASHER WHIRLPOOL WDF520PADW7 Found rinse aid not dispensing. Ordered a new dispenser ; ordrng 1 WPW10428217 (DISPENSER )
WASHER MAYTAG MVWC565FW1 Found cold water entering unit in the stand by position. Installed a new fill valve. Found customer has flood safe hoses installed on the unit. Ran a test cycle. The hot fill hose is checking up and not allowing water in. Customer will purchase regular fill hoses
WASHER MAYTAG MVWB835DW3 "Installed UI. During disassembly for gearcase replace, found several coins between agitator and basket. Removed coins. Calibrated unit and Ran an auto test. All tested ok. No gearcase noise. Returning gearcase"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "The refrigerator liner parts page lists a wpw10515057 as the correct led light. It is wrong. According to the part number on the fresh food led, we need a wpw10515058. This one has the 2 plug in connextors needs whereas the other one only has 1 plug in connector.Return next Friday morning, 3/8/19, again in the 8-10 time frame.; ordrng 1 WPW10515058 (FRESH FOOD LED)"
DISHWASHER WHIRLPOOL WDF520PADW7 Installed dispenser ordered. Ran an auto test. All tested ok. No leaks