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for Ramsey, MN
Hollie - Ramsey, MN
Fred - Ramsey, MN
Great service, keep me updated
John - Ramsey, MN
I received updated information, the technician was on time and did a wonderful job
Charles - Ramsey, MN
fast and friendly
Great Service, Friendly, Fixed the problem!
David - Ramsey, MN
Very friendly service. They provide a window and give you the ability to see status of where the tech is at in regards to appointments for the day so you have an idea of when they might arrive (think FedEx tracking type system), and you receive a call when they are 30 minutes out. Required 2 visits, one to troubleshoot and determine the parts needed and one to return and install the parts, which was acceptable to me (it was just an ice maker not functioning thankfully and not a whole fridge not working and food spoiling). As they weren't able to determine exactly what part was the issue, they ordered more parts than needed just in case so they could fix it right the first time and make the experience for the customer easier.
Ryan - Ramsey, MN
Item has not been fixed. Would appreciate followup
Shane - Ramsey, MN
Jim - Ramsey, MN
WAS HERE WHEN HE SAID, HAD THE PARTS TO REPAIR AND DONE IN ONE VISIT.
DISHWASHER WHIRLPOOL WDT710PAYM4 "120 to ccu , water and rust all over inner door and ccu; ordrng 1 W10597041 (cntrl-elec) and 4 WPW10348413 (SCREW)s and 1 WPW10350170 (PANEL) and 1 WPW10380065 (CONTROL PANEL) and 1 WPW10629158 (UI)"
DRYER WHIRLPOOL WGD4850HW0 "Check vent and temps are ok, but takes multiple cycles to dry, but clothes are hot, try coils and thermostat,; ordrng 1 WP3387134 (THERMOSTAT) and 1 WPW10328463 (COIL)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 The compressor is a high pitched buzz. Needs new compressor. Please allow extra time for repair.; ordrng 1 W11209866 (COMPRESSOR )
REFRIGERATOR JENN-AIR JSD2695KES "Check unit over for issue with no ice and noise from dispenser when pouring water. Found icemaker faulty and filter housing causing noise and water valve . Install all parts listed below from van stock.; used 1 D7824706q (ICEMAKER), 1 WP67004106 (FILTER HOUSING), and 1 WP67005154 (VALVE) from stock"
STACKPAIR WHIRLPOOL WET4027HW0 "Machine in closet, Shaft loose on gearcase, pulley rubbing on guard, 2 men on return, call when coming back; ordrng 1 W10721967 (cam) and 1 W10771759 (GEARCASE)"
DRYER WHIRLPOOL WGD4850HW0 "Install both parts heating fine, customer has long vent, customer told me she had lint on back side of lint filter after load, low pressure going outside, test meter read pass but still low pressure going outside would need to take vent apart to do good cleaning or have vent Wizards to come out to check it.."
DISHWASHER KITCHENAID KDTE104ESS1 "7-1, sump bad, call when coming back; ordrng 1 WPW10605057 (SUMP)"
REFRIGERATOR WHIRLPOOL WRS321SDHW02 Check unit over for temps and water dripping slow out dispenser. Instruct customer on proper temp settings and that manual is incorrect on how to set temps . If you want colder decrease digits and warmer increase digits. Also water pressure is reduce do to water filter and supply valve recommend replace filter and supply valve in basement. Also freezing items in fridge is caused by to many items on top self blocking air flow and causing it to run down back wall and freeze items.
DISHWASHER KITCHENAID KDTE104ESS1 "Installed new sump/motor and tested, wash motor working and sending water to all spray arms. Ran diagnostic calibration, no leaks or errors."
REFRIGERATOR WHIRLPOOL WRF535SWHZ Not making ice and the freezer light isn’t working. I found the harness disconnected from the switch assembly. The light is now working and the ice maker is now cycling.
MICROWAVE MAYTAG MMV5220FZ2 "Unit running but not heating. Pulled unit down and installed new magnetron. Tested unit, now heating. Remounted over range and ran again, all ops good"
REFRIGERATOR WHIRLPOOL GX2FHDXVQ06 "Icemaker failed, constantly cycling but not energizing valve. Installed new icemaker and cycled, fill normal. Told cust to dump ice after first 24 hours, then ok to use; used 1 W10884390 (ICE MAKER) from stock"
FREEZER WHIRLPOOL WZF34X16DW01 "Compressor running but not cooling. Removed evap cover, found frost on just the evap inlet. No sign of oil on evap. Drier slightly cool to the touch and when turned 7nit off became very cold. Suspect restriction. Per Tim, no time today, will return tomorrow with dye drier. Job code 2; schdld next appmnt for 5/17 FRI !"
WASHER MAYTAG MVWB835DW3 7724865330 call tech line to document
FREEZER WHIRLPOOL WZF34X16DW01 Installed dye drier and charged with 3.5 ounces of r134a. We will let it circulate and come back to look for dye.; used 1 WPW10143759 (DYE DRYER) from stock
WASHER WHIRLPOOL WFW5620HW0 "Installed new hose from dispenser to tub. Threw in some towels and ran bulky cycle, no drips or leaks, all ops good"
MICROWAVE KITCHENAID KMHS120EBS4 "Unit will intermittently make a loud chattering noise when using, at those times it will not heat. Checked interlock switches, unit has new switches and cams installed from factory and cust not getting an open/close door error code. Could not get it to duplicate fault for me. Ordering magnetron, capacitor and diode; ordrng 1 W10818686 (MAGNETRON) and 1 W10850446 (CAPACITOR) and 1 W11256462 (DIODE)"
MICROWAVE WHIRLPOOL WMH53520CS6 "Cust was getting an open close door error code then unit would run constantly even if door open. Found upper cam pushed in. Installed new interlock kit and tested, unit heating properly, all ops good; used 1 W11244490 (INTERLOCK KIT) from stock"
WASHER MAYTAG MHW6630HW0 Replace baffle
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 The reservoir was not purged all the way. Operation tested good after purging.
RANGE MAYTAG MER8800FW0 "Installed new infinite switch and right front burner. Tested, burner heating normally and regulating properly"
WASHER WHIRLPOOL WFW92HEFC0 "Install all parts ran diagnostics no code no leaks, checked over unit tested good.."
WASHER MAYTAG MVWB835DW3 "No error codes, gearcase noisy, call when coming back; ordrng 1 W10811956 (GEARCASE)"
RANGE JENNAIR JGRP548WP01 "Since previous visit the display is not working properly, not loading after power loss. Display shows JennAir logo for two minutes, then blanks out, then comes on with the logo again. Called WP techline, they suggested to come back with both the user interface and the console/keypad assembly. Per Tim, ordering the user interface, will hang onto the valve and dsi board for next visit; ordrng 1 WPW10145531 (USER INTERFACE)"
RANGE MAYTAG MER8800FW0 "Received wrong infinite switch, part lookup was wrong. Checked part number on the old switch, ordering correct part. Will hang onto element and install on return; ordrng 1 SHIPTOTECH (DIRECT TO TECH) and 1 W10917724 (INF SWITCH)"
DRYER WHIRLPOOL WGD85HEFW1 "Order new lint screen, cust to insall; ordrng 1 WPW10516085 (SCREEN)"
RANGE JENNAIR JGRP548WP01 "Installed new dual gas valve, found what part lookup called the user interface is the power supply, the UI is actually called the keypad assembly. Installed power supply, still same issue with display. Needs user interface, cust is going to call JennAir and see if they will cover any of the parts; ordrng 1 WPW10464534 (UI ASSEMBLY)"
WASHER MAYTAG MVWB835DW3 Install gearbox ran diagnostics and calibrated unit tested out good..no code no leaks..
RANGE MAYTAG MER8800FW0 "Cust said right front burner stopped working properly, at the same time the infinite switch started making a clicking sound when turned and did not turn smoothly. Removed top and checked element, thermal limit failed and one of two element rings bad. Element on order already, shipping to tech, ordering infinite switch to tech; ordrng 1 SHIPTOTECH (DIRECT TO TECH) and 1 W10911303 (INF SWITCH)"
WASHER WHIRLPOOL WFW90HEFW1 "Clean out pump had long drain code found junk, bra pads,etc... ran diagnostics found leaking water from door seal; ordrng 1 W11106747 (bellow)"