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for Minnetonka, MN
Great Service. Awesome Price!
Jay - Minnetonka, MN
Salesperson was knowledgeable and helpful. Asked for the sale but did not pressure. Delivery was professional and complete.
Betty - Minnetonka, MN
On time, good quality service
Donna - Minnetonka, MN
Great service. Under warranty
Gary/erenestein - Minnetonka, MN
The fellow who came to our residence did an excellent job. He assessed our perceived problems immediately, without hesitation, and told us the cause, what was responsible. He also has a sense of humor.
Bruce - Minnetonka, MN
S. Erickson - Minnetonka, MN
I could not be happier. Joshua did a fabulous job! He was on time, polite, clean and super knowledgeable. He had my dishwasher up and running perfectly.
Donna - Minnetonka, MN
Service was great
Chuck - Minnetonka, MN
Diane - Minnetonka, MN
Great repair guy.
Great service and Communication!
Pamela - Minnetonka, MN
Scott/ruth - Minnetonka, MN
I liked the repair guy - kind of dry humor, and quick and to the point with our repair. He didn't castigate me for a nasty messy electrical circuit issue either. He figured out my electrical box in no time, had the electrical off on the fridge, and had the new icemaker working GREAT. Back on with the electrical and gone in 20 minutes.
James - Minnetonka, MN
Nate was on-time, used his time well, appeared to know what had to be done, and did it.
Karen - Minnetonka, MN
Matthew - Minnetonka, MN
Dennis is amazing.
Leanne - Minnetonka, MN
Only your guy had the right equipment to figure out what was wrong and show it was really fixed. He was very friendly and explained things as he went along. He also fixed the door when he noticed my husband and not reversed it correctly.
nice young man very curteous
Donna - Minnetonka, MN
Fireaway - Minnetonka, MN
Josh was very helpful, told him what was wrong and he explained to me what parts we need and to put the frig. on a different outlet. parts came in and came and put them in the next day.
Michael - Minnetonka, MN
Josh showed up on time. Diagnosed the problem right away. Fixed it. Tested it and was on his way. The Who process was very efficient and customer friendly.
Good consultation and service
Marian - Minnetonka, MN
Good consultation and service
Wall Oven Repair
Connie - Minnetonka, MN
I explained the oven problem over the phone and gave the serial and model numbers. They notified me the night before of the time frame, and called when the technician was on the way. Ryan arrived on time with the needed control panel part in hand. Ryan was very efficient and professional, and installed it quickly. He was personable and friendly, and explained what he was doing and the cost. I used Twin Cities Appliance to repair a dishwasher before, and that was excellent service too.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 The gum on the compressor connection had a plastic piece which was hitting in the fan causing a ticking noise. Reapplied the gum correctly and all checks out good and is working correctly with no issues or noises.
WASHER MAYTAG MVWX655DW0 Found zero error codes on the unit. Ran full diagnostic cycle and also ran a calibration cycle. All checks out just fine. Did find a lot of soap being used in the unit. Might have caused the pressure switch to think the unit was still full of water. Instructed on detergent use in the unit. Also loading and sorting of clothing.
DRYER WHIRLPOOL MED9700SQ0 Needs a new ui The part is nla. Customer buying a new unit.
WASHER WHIRLPOOL WTW7500GW2 "Codes for restriction spin from hot water, thermistor error, and power loss. Ohmed out thermistor and found that it was reading 0.4 kohms which was out of range. If thermistor shorting out may have rapidly called for hot and cold water causing the hammering. Installed new water valve in unit and all checks out ok and is working correctly with no issues. Outlet is a bit loose so that likely caused the power loss error.; used 1 W11165546 (VALVE) from stock"
GAS RANGE WHIRLPOOL WFG525S0JV0 Bad igniter. Unit will not light Office to order the part send part to tech. Customer trying to get a replacement. ; ordrng 2 WP9758079 (igntr-oven)s
RANGE WHIRLPOOL WFG515S0ES1 Having trouble with the front left burning lighting. Sometimes it will light and other times it won’t. Will need the other style cap kit for the unit.; ordrng 1 W10881749 (cap-burner)
RANGE WHIRLPOOL KSGG700ESS1 Bezel not sticking very well to panel anymore need to order bezel to customer they will stock bezel on; ordrng 1 W10814133 (bezel-knob)
OVEN WHIRLPOOL WOD77EC0HS00 "Reset at breaker per pointer, checked over unit tested out good.."
MICRO/OVEN KITCHEN AID KEMS309BSS00 Calibrated the oven temps. All else looks good. Unit heats up between 10 to 15 minutes which is normal for a non commercial oven.
REFRIGERATOR KITCHEN-AID KFCO22EVBL0 "Compressor seized, high side line through drain pan is very corroded and likely leaked, high chance that sealed system pulled in moisture and contaminated unit. Recommended replacing unit."
OVEN KITCHENAID KFEG500ESS3 "Checked unit for any foreign materials causing any off odors in unit. Found nothing at this time. Replaced insulation, and cleaned a lot of grease off of cooktop from manufacturing. Left rear burner surround had small piece flake off, ordering burner to replace.; ordrng 1 WPW10342780 (elmnt-surf)"
WASHER WHIRLPOOL WFW5620HW0 Installed new acu in the unit and ran through a diagnostic test. All checks out ok and is working correctly with no further issues.
COOKTOP WHIRLPOOL KCGD500GSS00 Cooktop would light but the ignitor would keep going off after they were lit. All checks ok internally. Checked outlet and the polarity was reversed. Ran extension cord to different outlet and then the cooktop functioned normal. Customer going to fix outlet and that will resolve the issues.
REFRIGERATOR MAYTAG MRT311FFFH00 Pressures reading good in system full frost pattern freezer evap thermistor reading 26k which is -5 degrees freezer from 8 to 10 degrees inside and ff thermistor is reading at 12k which is around 20 degrees when in fact ff temps were 38 to 42 inside will trying new thermistor and found ff door gasket not sealing all the way in one corner heated and stretched to seal. if still issues order W11039790; used 1 WPW10384183 (THERMISTOR) from stock
DISHWASHER WHIRLPOOL WDF330PAHS3 "Sump started then quit, replace sump, 115 to 120 to sump but not working, voltage jumping, need new ccu and sump, send part to tech; ordrng 1 W11025157 (SUMP) and 1 W11087226 (CCU), used 1 W11025157 (SUMP) from stock"
DRYER WHIRLPOOL WGD5620HW1 Installed gasket tested and all is good.
REFRIGERATOR IKEA ISC23CNEXW01 "Dispenser motor not working found ice encased motor Customer states door has been left open many times melting ice, needs new motor getting voltage customer stated she is going to thaw rest of ice and replace motor herself"
DISHWASHER KITCHENAID KDTE254ESS2 "Installed new control in the unit and ran through a diagnostic test. Unit filled fine, sump engaged and began washer, drained and heater worked. Got 9-1 code for the diverter so reset connections on diverter. Customer going to run through some loads and see how it’s running. If still having issues will need to replace the sump assembly."
OVEN IKEA IBS550PWW00 Same issue started again numbers will move on their own 1 through 9 and at times will blink and can rotate knob and numbers will change. There is a programming issue or communication issue between the ui control and main control only way to make sure is to do both boards at same time just in case one is taking put the other charging for part and shipping of control paid in full; ordrng 1 SHIP (SHIP) and 1 WPW10158965 (cntrl-oven) and 1 WPW10158972 (cntrl-elec)
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Ran diagnostics found nothing wrong no code, heater came on at end of test.I nstruct customer about running hot water at sink to help get good hot water in tub, instruct customer to use rinse aid, and heat dry, maintenance man Will get her a manual to go thr it with her.."
WALLOVEN KITCHEN AID KEBC147VSS02 No heat from either bake or broil moved unit out and found was only gettting 120 to oven from black red has 14 vac heating elements ohmed good and TSTAT all checked while accessible. Advised will need electrician customer showed me a circuit box inside cabinets under warming drawer that all must tie into reset and now oven heating box and switch is old should maybe think about updating setup.
WASHER WHIRLPOOL WFW560CHW0 "Came in unit saw unit unplug, plug unit in found no water coming in check wall valve saw both water valves were shut off diagnostics it went thr fine, did get f3e1 code when I first started unit, clear it and ran quick cycle and it went thr fine 20mins cycle..."
MICROWAVE WHIRLPOOL WML75011HZ3 "Wave guide cover melted and cavity thermostat was blown. Crack in the center of the glass table.Customer stated when it happened they were using the unit as a timer. Possible it was actually running instead of just a timer which would have overheated and blown thermostat and melted cover. Replaced thermostat and unit powers on with no issue. Will send waveguide cover to customer to snap on and new turntable.; ordrng 1 W10533497 (covr-inlet) and 1 W11291538 (TURNTABLE), used 1 W10832024 (THERMOSTAT) from stock"
DISHWASHER WHIRLPOOL WDF520PADW3 "Error code for 7-1 on the control. Large break in the heating element. To restore heat would need new heater. Filter was not in the sump correctly so a lot of the holes on the spray arms are clogged. Gave estimate for new arms with heater but she just wants to do heater and see if that is good enough for her needs. Collected for part shipping and trip will owe $106.65 on return for labor.; ordrng 1 W10518394 (heater), used 1 Ship (Shipping/Handling) from stock"
WASHER MAYTAG MVWX700XL2 Installed new gear case in the unit and ran through recalibration and diagnostic test. All checks out ok and is working correctly with no issues.; used 1 Ship (Shipping/Handling) from stock
DISHWASHER WHIRLPOOL WDF520PADW3 Installed heater all test ok in diag heater now operational ; used 1 Ship (Shipping/Handling) from stock
RANGE AMANA ACS7270AS Bad overlay installed new test ok all buttons function now no code
REFRIGERATOR WHIRLPOOL MFI2569VEM "Installed new chute assembly. Tested operations, all check ok."
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit shuts down no lights no cool no water or ice power cycle and get to work again for awhile ice melted and ran down to deli board suspect deli harness issue need new deli board and harness ; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)
DISHWASHER WHIRLPOOL KDPE334GPS0 GFI under sink was tripped reset checked power box under unit are wires have wire nuts secure polarity and ground good on unit ran auto test with heater and did Not trip gfi. If happens more may need to call electrician to have gfi maybe changed out or tested