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for Minnetonka, MN
Kathleen - Minnetonka, MN
Ryan was quick, professional and efficient. He found the issue and was able to recommend a fix.
Marlene - Minnetonka, MN
Marcia - Minnetonka, MN
Such a professional worker !!
Great service - knowledgeable staff!
Jennifer - Minnetonka, MN
Nate did a great job. He fixed the problem in an extremely timely manner and was very knowledgeable. You’ve got a great employee with Nate!
dishwasher repair - Joshua was SUPER!!!!
Peg - Minnetonka, MN
This is the second time Twin City Appliance has come to our aid. Joshua did a wonderful job with our repair. Very grateful to Joshua and your company - definitely would recommend you and call on TC Appliance again if we need an appliance fix!
Gina - Minnetonka, MN
Called and were here the next day.
Steven - Minnetonka, MN
Mallory - Minnetonka, MN
Great Service. Awesome Price!
Jay - Minnetonka, MN
Salesperson was knowledgeable and helpful. Asked for the sale but did not pressure. Delivery was professional and complete.
Betty - Minnetonka, MN
On time, good quality service
Donna - Minnetonka, MN
Great service. Under warranty
Gary/erenestein - Minnetonka, MN
The fellow who came to our residence did an excellent job. He assessed our perceived problems immediately, without hesitation, and told us the cause, what was responsible. He also has a sense of humor.
Bruce - Minnetonka, MN
S. Erickson - Minnetonka, MN
I could not be happier. Joshua did a fabulous job! He was on time, polite, clean and super knowledgeable. He had my dishwasher up and running perfectly.
Donna - Minnetonka, MN
Service was great
Chuck - Minnetonka, MN
Diane - Minnetonka, MN
Great repair guy.
Great service and Communication!
Pamela - Minnetonka, MN
Scott/ruth - Minnetonka, MN
I liked the repair guy - kind of dry humor, and quick and to the point with our repair. He didn't castigate me for a nasty messy electrical circuit issue either. He figured out my electrical box in no time, had the electrical off on the fridge, and had the new icemaker working GREAT. Back on with the electrical and gone in 20 minutes.
James - Minnetonka, MN
Nate was on-time, used his time well, appeared to know what had to be done, and did it.
Karen - Minnetonka, MN
Matthew - Minnetonka, MN
Dennis is amazing.
Leanne - Minnetonka, MN
Only your guy had the right equipment to figure out what was wrong and show it was really fixed. He was very friendly and explained things as he went along. He also fixed the door when he noticed my husband and not reversed it correctly.
nice young man very curteous
Donna - Minnetonka, MN
Fireaway - Minnetonka, MN
Josh was very helpful, told him what was wrong and he explained to me what parts we need and to put the frig. on a different outlet. parts came in and came and put them in the next day.
WASHER MAYTAG MHW5630HW0 Customer had in cycle and before the rinse so let the cycle finish to motor the noise. From the videos it looks like it is making a heavy vibration noise during the high speed spin. Didn’t get any of the abnormal noises during the load I observed. Load did have a good amount of throughly finding a balance point. Good amount of vibration in the floor. Ran empty as well and no vibration in basket indicating vibration coming from load. Customer going to run some more cycles and when getting the louder noise going to try opening the pedestal drawers to check for vibration noise there.
WASHER MAYTAG WFW85HEFW1 Installed done aboard and water valve. All checks ok and valves are filling with plenty of pressure. Good amount of suds in the tub during testing so said may want to run cleaning cycle.
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated unit not draining drained for me found that drain hose extension is just rubber hose and is collapsed and coupler cracked leaking some water advised will need to replace and repair drain from sink connection to do drain line let customer know that he can get a approved drain extension kit he will get it done .
DISHWASHER WHIRLPOOL KDTM354DSS4 Installed new sump assembly in the unit and ran through diagnostic test. All checks out good and is unit is working correctly with no errors or leaks.; used 1 Ship (Shipping/Handling) from stock
WASHER WHIRLPOOL WFW560CHW0 Installed new control and tested. All working great now
REFRIGERATOR KITCHEN-AID KBSN602ESS01 Installed bins and drawer front
DISHWASHER WHIRLPOOL KDTM354DSS4 7-1 error code disabling the heater on the control. In test mode the unit filled up with no issues but sump is locked up and humming with no spray. New sump assembly to fix the issue. W10805015 sump motor and quoted $106.65 labor. Customer going to call KA to see if will cover part or give concession.
WASHER MAYTAG WFW85HEFW1 W11201290 ACU at Waterloo and W10599356 valve at vadnais found f8e1 error for low flo checked valve and water it trickling in this cause the f3e1 error also. Found f6e3 for communication issue between ACU and ui. Customer scheduled for Tuesday ; ordrng 1 W10599356 (VALVE) and 1 W11201290 (ACU )
WASHER WHIRLPOOL WFW560CHW0 Main acu not working will not turn the motor. Needs to be replaced need 2 men and an air cart. W11322879. Office to order the part. Will be back ; ordrng 1 W11322879 (cntrl-elec)
WASHER MAYTAG MVWC416FW1 Installed the new control. Calibrated ran diagnostic cycle then put it into a normal wash cycle. It now runs without draining the water. All is working as it should.
DRYER WHIRLPOOL WGD9150WW0 Installed new idler pulley and tested. All working great. Office to bill owner.
WASHER WHIRLPOOL WFW5620HW0 Needs a new acu. W11322903 part. Need. 2 techs and a sled to remove unit. It is a stacked unit and in a tight spot. Office to order the part.; ordrng 1 W11322903 (cntrl-elec)
WASHER WHIRLPOOL WFW5620HW0 Installed new control and tested. All tested out great. Unit is running as it should now.
MICROWAVE WHIRLPOOL WML75011HW5 Turntable plate was melted and glass was bowed down. Took quick pic of plate. Nothing else in the microwave shows any signs of wear or damage. Called the techline to report SR#7727387707. Advised customer to call the customer service line.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Installed icemkaer and bucket all tested ok icemaker cycled and filled give 24 to 48 hrs for ice
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Freezer drain frozen ice built up on evap from overfull drain ice build up on floor of freezer not allowing door to close removed ice sheet cleared ptrap which had food chunks and slime plugging it customer shutting down to let rest of drain and lower section of evap thaw
WASHER MAYTAG MVWB765FW3 Only error code on the unit was a pressure sensor fault. Blew out the pressure hose and cleaned out some debris in the air dome. All seems to be functioning great now. Customer was gone for a few months and came home to water in the tub. Valve must not have completely closed before they left. Seems to be working now it is not dripping into the tub. Instructed on detergent use and clean cycle on the unit.
WASHER WHIRLPOOL WTW5000DW3 Unit needs pressure arresters put on the incoming water lines. Lots of pressure built up. Instructed customer get some and put them on his pipes.
WASHER MAYTAG MVWC416FW1 "At arrival, found the drain pump continuously running. Canceled cycle. Found error codes for pressure system fault, long fill. Ran an auto test. All tested ok. Customer had been using too much detergent and low water setting. Advised customer on cycle selection, detergent use load size and type"
WASHER MAYTAG MVWC416FW1 Unit is great in the diagnostic cycles but the second. You put it into a cycle to run it fills then drains immediately. Pressure sensor is not working properly needs a new control. Office to order the part will be back Monday.; ordrng 1 W11162436 (cntrl-elec)
WASHER WHIRLPOOL WFW9150WW00 Instructed on loading and sorting office to bill owner.
REFRIGERATOR KITCHENAID KRFC302ESS02 Frost is gone now. Said the middle drawer restored the door from closing and then the unit frosted up. Reinstalled the middle drawer and is rolling with no issues and door is sealing around the whole perimeter. All checks ok.
WASHER MAYTAG MTW5800TW0 Installed new lid switch and tested. All working great
DISHWASHER KITCHENAID KUDS30IVSS4 Unit needs a new handle and 2 springs. 1 spring is missing and the handle is broken. Office to order the parts. Paid in full. Model number is correct.; ordrng 2 WP8268540 (spring)s and 1 WP8269117 (handle)
WASHER MAYTAG MVWP575GW0 "Speed sensor error, agitator and basket both wobbly and machine unbalanced. Adjusted legs and balance and tightened lock nuts, replaced drive hub for basket wobble and agitator wobble went away after tightening agitator bolt. Installed new actuator for code. All checks out good and is working correctly. Ran through recalibration and auto test.; used 1 W10528947 (HUB AND RETAINER), and 1 W11212745 (ACTUATOR) from stock"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 When arrived ff was 33 to 34 degrees freezer 2 degrees temp for ff was set at coldest setting and freezer 1 bar below recommended adjusted temps advised to give over weekend see how temps are both sections set to recommended level. Customer stated water was not working found it was turned off to fridge turned on all test ok nowgive 24 to 48 hrs for ice
DISHWASHER KITCHENAID KUDS30IVSS4 Installed new handle and springs. Tested and door opens as it should.
MICROWAVE WHIRLPOOL WMH78019HW2 Installed the door on the unit. The control has not yet arrived. Will need to reschedule once the part has arrived; O-emld tckt
WASHER WHIRLPOOL CAE2795FQ0 "Pulled out the detergent to dispenser hose from the unit. Ran a test cycle. All tested ok. No leaks. Ran another one. Still no leaks. Left the dispenser hose in the one next to it and ran a test cycle. That one was leaking. Pulled the dispenser hose out and ran a cycle. Stopped leaking. The dispenser hoses were under the fill valve , causing water to follow the hose and drip on the floor. Returning 1 valve"
DISHWASHER WHIRLPOOL KDPE334GPS0 "Ran diagnostics found no code no leaks, so id lowered front legs a bit to see if that helps door seal tighter, customer will try it to see what happens.."