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for Minnetonka, MN
Diane - Minnetonka, MN
Great repair guy.
Great service and Communication!
Pamela - Minnetonka, MN
Scott/ruth - Minnetonka, MN
I liked the repair guy - kind of dry humor, and quick and to the point with our repair. He didn't castigate me for a nasty messy electrical circuit issue either. He figured out my electrical box in no time, had the electrical off on the fridge, and had the new icemaker working GREAT. Back on with the electrical and gone in 20 minutes.
James - Minnetonka, MN
Nate was on-time, used his time well, appeared to know what had to be done, and did it.
Karen - Minnetonka, MN
Matthew - Minnetonka, MN
Dennis is amazing.
Leanne - Minnetonka, MN
Only your guy had the right equipment to figure out what was wrong and show it was really fixed. He was very friendly and explained things as he went along. He also fixed the door when he noticed my husband and not reversed it correctly.
nice young man very curteous
Donna - Minnetonka, MN
Fireaway - Minnetonka, MN
Josh was very helpful, told him what was wrong and he explained to me what parts we need and to put the frig. on a different outlet. parts came in and came and put them in the next day.
Michael - Minnetonka, MN
Josh showed up on time. Diagnosed the problem right away. Fixed it. Tested it and was on his way. The Who process was very efficient and customer friendly.
Good consultation and service
Marian - Minnetonka, MN
Good consultation and service
Wall Oven Repair
Connie - Minnetonka, MN
I explained the oven problem over the phone and gave the serial and model numbers. They notified me the night before of the time frame, and called when the technician was on the way. Ryan arrived on time with the needed control panel part in hand. Ryan was very efficient and professional, and installed it quickly. He was personable and friendly, and explained what he was doing and the cost. I used Twin Cities Appliance to repair a dishwasher before, and that was excellent service too.
REFRIGERATOR KITCHENAID KSRK25FVMS00 "No ice optics check good mold TSTAT failure reading open and Teflon peeling off mold needs new icemaker 2198597 quoted 65.90 labor, 12.00 ship, 149.95 part plus tax 97.95 diag fee 337.99 total customer in meeting will call us back tomorrow hold on part order until customer calls to confirm decision no money collected at this time office to handle further billing ; ordrng 1 2198597 (HOLD PART) and 1 SHIP (SHIP)"
REFRIGERATOR WHIRLPOOL WRF560SMYW01 "Unit has older style evap thermistor, evap frozen over with frost, ordering new style plastic thermistor kit to replace. Return 6/11 to install part. Payed in full. Will bring part with us. ; ordrng 1 PARTTOTECH and 1 W10902214 (thermistor)"
DRYER WHIRLPOOL WED72HEDW0 Machine had F4e3 f6e1 f4e4 f4e1 codes. Line voltage checks ok to unit tested all ac and dc voltage outputs from board which check ok moisture sensor checks ok as well in diag test. F6e1 would need to replace ui panel and harness 8 and 9 on console parts diagram. if does not solve must replace main control per techsheet for f6e1 customer does not want to repair
REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Installed new damper, sounds better now."
MICROWAVE WHIRLPOOL WMH31017FS0 Found blown fuse replaced and tested collected 97.95 85.90 and 8.37 total 192.85 customer paid in full. ; used 1 W10138793 (THERMAL FUSE) from stock
RANGE KENMORE 665.951423 Unit only getting 208 vac elements check good. When testing outlet from L1 to L2 getting 209 vac but when testing from L1 to neutral getting 122 vac and same from L2 to neutral which should be getting 240 to 242 vac unit is under voltage which would explain heating issues both bake and broil ohms out good and are heating up but since under voltage will not be at full power need to call electrician
REFRIGERATOR JENN-AIR JS42PPDUDB13 "Filter not fully seated, fill tube to ice maker was partially frozen, cleared ice, likely had air in water line due to improper filter installation, removed filter and showed customer how to install."
WASHER WHIRLPOOL WET4024EW0 Unit would fill for a little then just hum. Found the cold water was shut off behind the unit. Turned back on and all checks ok and is working correctly. Office to bill.
WASHER WHIRLPOOL NTW4516FW3 Water supply lines are reversed so hot supply to cold valve and cold to hot. Corrected all tested out ok
MICROWAVE KITCHENAID KBMC140HSS05 1 torsion spring broken installed new checks ok; used 1 WP4452396 (MICRO SPRING) from stock
DRYER KITCHEN-AID KGHS02RMT0 "Replace fuse, test ok, check vent with tester and is ok; used 1 WP3392519 (THERMAL FUSE) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed new evap and dye drier refrigerant had all leaked out nothing left when tapping. After all parts installed charged and found low side pulling in vac after going over system found a restriction in cap tubing had to open up joints and blow through cap tubing had to use recovery pump to pump air through to remove what seemed like oil that was a little dark tubing now clear put in long vac and charged with r 134a unit showing frost and normal pressures at this time give 24 hrs to see if cools down very possible could have more contamination in system but hard to tell at this point.
REFRIGERATOR WHIRLPOOL WRT771REYW00 Installed part and tested
OVEN KITCHEN AID KEBS107DSS10 "Replaced worn out door hinges, did not have correct color coded hinges in door. Installed proper colored hinges. Door now shuts properly."
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Unit has ss issue found oil on right side of evap by foam holder iceball on inlet of evap. Office to schedule return allow extra time; ordrng 1 W10143759 (drier (service)) and 1 W10836706 (evaporator)
REFRIGERATOR MAYTAG MRT311FFFH00 "Unit working ok at this time, customer had unit set to max cold in fresh food control, freezer set on max, temps check ok on thermometers at this time, advised to run it on recommended settings, log temps for next couple days. Advised to call back if temps are still not correct."
REFRIGERATOR WHIRLPOOL WRT771REYW00 Water flow too slow Bad water filter was original filter from when new. Removed filter good flow and found fill tube frozen from low pressure thawed and left filter out customer had new test and works ok with new filter Customer wants to leave filter out of unit and keep it unfiltered .
REFRIGERATOR WHIRLPOOL ARB8057CW Needs freezer gasket which is tore open 12683806W which is nla also need W10827015 lid. Office to check with Assurant on nla gasket. ; O-emld tckt
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Damper get loud during operation need new WPW10594330 ordered.; ordrng 1 WPW10594330 (control)
DRYER MAYTAG MGDB765FW0 Could smell gas leak when gas turned on used sniffer found coming from line connection area used bubble solution to pinpoint leak and found at gas connection in back of unit took pic of leak customer needs to call company that hooked up to repair .
WASHER WHIRLPOOL WTW6800WL1 F51 code found driveshaft nut loose tightened and added loctite test ran ok in auto test and spin advised customer if happens again would need bearing and shaft kit
DISHWASHER KITCHENAID KDTE334GPS0 "Found control getting 120v, but unit not functioning, needs new control and ui; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Unit making ice customer concerned not making enough. Found ice cubes were high in back of bucket where arm comes down to check bucket level so thought was full icemaker cycle and fill passes temps good fans operational. Removed filter in unit since it is hooked up to RO went over how icemaker cycles with door openings etc. put fridge temps to 37 from 38 and freezer from 1 to -2
MICROWAVE WHIRLPOOL WMH31017HS0 Installed control and tested
WASHER WHIRLPOOL WFW92HEFW Installed board and lock tested unit also tested dryer because it was a condensing dryer made sure drain would leak
WASHER WHIRLPOOL WFW92HEFW W11201293 acu WPW10443885 door lock. Unit is stacked but was still able to diagnose. Found f5e3 error in unit for door lock found spring sticking inside lock causing it to intermittently lock. Also per service pointer need to order acu due to no spinning issue. Parts are at vadnais need to ship parts to tech also need to be 2 man job unit is stacked ; ordrng 1 W11201293 and 1 WPW10443885 (door lock)
MICROWAVE WHIRLPOOL WMH31017HS0 W10892389 control. Fuse on board for light is blown ship part to tech ; ordrng 1 W10892389 (cntrl-elec)
REFRIGERATOR KITCHEN AID KFFS20EYMS00 Ms pic.Water is leaking from the back where the right side drain tube is and coming down under the freezer drawer. Found a screw a other debris in the duck bill. Cleaned out the debris and it tests good. Steamed away remaining ice buildup.Charges of $183.85was paid on card approval number 1545408861.
ELEC DRYER WHIRLPOOL GEW9250PW0 Installed control and then got a error called Techline error wasn’t listed. Stated that when new control is put in need to also change board. WP8546219 240.29 board would need to be order. Spoke with customer and she said she will calls us back if the want to continue to repair. I have new control with me.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed new control set temp to recommend give 24 to 48 hrs for temps to regulate let us know if temps still an issue