Local Reviews

Rated 4.8 out of 5 stars based on 318 customer reviews

Map of Minneapolis, MN

Awesome service





Map of Rogers, MN

Great service





Map of Elk River, MN

Great service





Map of North Oaks, MN

Very happy! Grateful for the excellent service!





Map of Eden Prairie, MN

Nate was very knowledgeable and we are pleased with his work!!




He really knew what he was doing and even took time to teach us about our refrigerator, especially ways to keep it running longer.


Map of Lindstrom, MN

Excellent service




Jay was knowledgeable, friendly, and efficient.


Map of Minneapolis, MN

O




The service tech was very knowledgeable about my appliance. He was able to resolve the issue. He was respectful and courteous. I’d rate him a 10 out of 10.


Map of Blaine, MN

good prompt service




Very thorough repair and courteous technician. The only thing I missed was getting a statement for the refrigerator repair.


Map of Shakopee, MN

great service




excellent communication


Map of Savage, MN

Fridge extended warranty repair




Twin Cities Appliance did a perfect job. Communicated promptly, provided good tool to track and know when/where my service tech was. The service tech was courteous, knowledgeable, and thorough. Tunes out my fridge was "non-repairable" and Twin cites Appliance documented, and provided all the information needed to the Extended warranty company, and I received a full refund of my original purchase price, in cash for this 1-2 year old fridge. Could not be happier


Great service!!





Shane




Excellent service


great service




good


Great all the way around




I was very happy with the service, and service technician. He was very personable plus he showed genuine interest in answering my questions, which was greatly appreciated!


Good service




Tech was friendly and fixed The problem in a timely manner.


Awesome customer service!





Jim




Awesome job.


Excellent service





Great service





Wonderful service




Very prompt service


great service




Quick service. Made the appointment on Monday and the technician was out early Tuesday morning! Determined the problem, had the parts with him and had the washer was fixed in under 2 hours. It was so nice to not have to go without a washer for days or maybe weeks.


Wonderful sevice




Patient, kind, knowledgeable.


Washer Repair




Mike was very thorough and kind. He explained to me what the problem had been, what he did to fix it and what we could do to prevent it from happening again. Thanks for the great service!


Whirlpool fridge fix




Service tech fix my fridge in a timely fashion. He had the part in his vehicle. Very polite.


Confident that he knew his business. Good service




Happy with the repair


Nice job





Great service





Great service (Under warranty)




Everything went very smoothly, from appointment setup to diagnosing and fixing the problem. Thank you very much!


Excellent srvice





service great as ever!




I have an extended warranty so the price was right!


Friendly technician, well informed




Joshua arrived in the window I was told he would arrive, quickly diagnosed the issues, and explained them to me. He was in and out within a half hour.


warrenty





Still don't feel like the whole issue has been resolved




When I am doing a cold wash cycle, the machine is pulling from the hot water. It pulls it really hard and makes a really loud sound. I can hear it on my first floor. If I am doing a cold wash why would I need hot water?


Response from Twin Cities Appliance:

Hi Patty- Here is the reasoning- it will always mix in a little hot to make the cold will be temperature slightly warmer to ensure the detergent activates In MN, its a good thing because MN ground water is so cold that unless you are using a cold water specific detergent it would never activate to wash. With that said, you should not have the hammer noise unless there is a valve issue or a supply issue. We will reach out to recheck everything for you to be sure!


Happy customer




We had a problem with our freezer. Josh was really helpful and went beyond just that freezer repair to warn us about changing some things with the frig to avoid future repairs. Also gave me suggestions on how to clean the stainless steel. Definitely would use him again!


Great service




He fixed everything and the refrigerator is working perfectly


Dryer repair review




Amazing, great communication throughout the entire process.


Great Service, Fast Service, Reasonable rates




School Foods room, refrigerator issues, fast clean service will definitely call again.


Fast and knowledgeable service




Nate arrived on time, was pleasant, thoughtful, knowledgeable, and thorough. Surprisingly refreshing to work with.


World-class Service today, as usual!




Nate and all of his colleagues have always provided me with the very best service. I cannot thank them enough!


Fix stove





TK





liberty crossing





Microwave repair





Great Service





service was great.




The technician was very thorough and did a good job trying to find and fix problem however, he was of the opinion that the freezer was defective prior to delivery 14 years ago.


Great Service. Quick and Efficient.




Found the problem quickly and set a reasonable plan to repair the problem. Clear and open communication. Window of time for arrival was accurate and made it easy for us to plan accordingly with work hours.


Gary




Great Service


Great service and communication!





Terrific service




Very professional and knowledgeable.


???




The service from Twin Cities Appliance Service was great. I wish I could say the same for Maytag customer service.


Oven assessment




Good service. Good information


Excellent service and fixed it on the 1 attempt





Great Service




Andy was pleasant, courteous, respectful, on time and I can't say enough how nice it was to have a service person like Andy in my home.


Carol




Great service, prompt & friendly


Good service.




Very capable and personable serviceman. Solved my issue


Repair of Refrigerator




Fantastic job. He fixed our refrigerator and it now runs as it should. It hasn't been this quiet since we bought it! Thank you Jay!!!!


Maytag washer repair




James Rader did high quality work for me, repairing my Maytag stacked-washer/dryer washing machine. I'm very happy with his work!! Thank You! Brian Benjamin


Derive was great. Nate was efficient, knew what to do and polite.





Comprehensive!




Our tech was incredibly kind and knowledgeable! Although the didn’t need to fix the dishwasher in the end (it was running normally after all), he took the time to understand our concerns and explain everything!


Friendly, great service!




Jim was friendly and professional. Quick service and good price.


Steve




Very polite gentleman did a good job


James




He did very great job and very professional thanks .very happy customer


Everything was great




Replaced the doors on fridge and I did a great job


Finally, an enjoyable service call!




The tech that serviced our microwave did a great job and I really like being able to track when he was on his way.


Great service





Good service. Fit appointment into a window of time that worked for us





Great Service




Ryan was fantastic, was able to quickly assess the issue with my dishwasher and came prepared with the parts to repair. Was very impressed, and appreciated the rare level of knowledgeable customer service provided. Thank you!


Great washer service





Quick, Organized and no mess.




Well, it is true. You get what you pay for with this company. They aren't cheap but they know what they are doing and get the job done right the first time. Very friendly and knowledgeable service Techs. Tracking system so you know when the tech is on his way. Hope I don't have too but if I need an appliance repair, these guys are the ones to use. Keep up the amazing work!!


Response from Twin Cities Appliance:

Thanks David! Its great we could keep the wall oven/Microwave combination going after 15 years- Yes you needed some expensive parts, but as you said we got it done!


Easy to work with professional




I appreciate the system you have setup. It's efficient, and not cumbersome.


Great service





Whirlpool dishwasher fix




Easy, great communication


Lucas did an excellent job!




I really appreciate the professionalism and skill exhibited by Lucas from Twin Cities Appliance. He repaired our refrigerator quickly and left everything looking better than it looked before he arrived.


Awesome service




Very nice and great service.


Not Satisfactory




First tech did not perform a complete ops test. told me washing machine was working. Asked him to watch the full cycle. He ordered new control board. Different tech installed new board, did not perform complete ops test. washer is doing the exact same thing fills with water and does nothing. This work was performed under Maytag Factory Warr. Now maybe this is a bad machine but I feel the service was subpar. We will be returning this machine to Menards.


Response from Twin Cities Appliance:

Sorry to hear this Frank- We did run it thru the auto calibration test. No error codes showed up before or after the repairs. I know you returned the product to Menards so we are unable to try and correct it for you.


Whirlpool microwave help




Warranty repair, replace the door of microwave. Punctual, thorough, exact. Andy/Tech was awesome, Angie was super in all communications.


Great job




No conplaints


Susan





Excellent




Tested, diagnosed, fixed.


Quick service





Very courteous, friendly and competent.




He was a wonderful young man that was cordial and diagnosed the problem immediately; made the fix and moved on to his next repair.


Maybe third time will be a charm?




Problem is still there after two trips to fix it


Great service




Bo was great to work with. He was very professional and I was very impressed with him


On time and got it fixed




We appreciated the scheduling accuracy, and that the onsite repair technician was on-time. He was also able to accomplish the repair right away.


Fixed





Great service, quick and efficient




Prompt and courteous. Completed repair


Excellent service!




Jim is very pleasant and knows what he is doing!


Laura




Josh was very helpful. Great attitude.


.





Customer




Great service! Knowledgeable & professional!


Amazing Customer Service





good service attitude





Dryer Repair




Very prompt and efficient. Great communication regarding service tech arrival time. Only quirk was the service tech had to borrow a ladder from us to get to the gas shut off.


Knowledgeable and helpful





Dryer repair





Scam




Tech came out to our house. Didn't order the part yet that was covered under warrenty becasue they had to be sure it was that part. Charged us $99 to tell us it was that part and then wanted another $100 + shipping fees to get the part replaced. Was told by Maytag would have the part replaced for a total of $99.75. Paid the man just to leave.


Response from Twin Cities Appliance:

Im sorry that you were misled by the Maytag customer service rep- Our service call is 97.95 which includes a full diagnosis of what is wrong. From there the technician would explain if any parts or labor would be needed at any additional costs. We took the tub out of your washer to inspect and at that point a decision on which way to go was made to stop repairs. You were not charged anything more than our trip and diagnosis charge.


The extra mile




Not only did Tim go above and beyond to ensure our repair was covered, the tech at our house took the time to explain everything he did and what could have caused it to fail in the first place.


It's working




Wish the warranty was better


Great service





Dave is a great employee!




Dave is a great employee! Very friendly and helpful and willing to answer any questions I had. I appreciate when things are explained to me so I can use the information I have learned in the future to possibly resolve a simple issue. Thanks so much! It would be nice to receive the appointment time a little earlier than the afternoon before the appt though. It makes it difficult to plan for when I have to keep all day open. If you could choose morning vs afternoon, that would help.


Great Service!





Quick service




Very knowledgeable technician and the service was quick.


Great service!




Josh understood the symptoms I described having with the microwave and was quick and thorough with the remedy. Work was explained as he did it and Josh offered next steps if it should happen again.


Very helpful, knowledgeable, and thorough




Ryan took the extra step to look for hidden or underlying issues with our water sensor


Excellent Service




Jay was excellent. He explained what was wrong and how he was going to repair it. He answered all my questions. He was professional and courteous ans went the extra mile to clean up everything before he left. Thanks Jay.


Great job!




Nate was courteous, on time, professional and did exactly what he said he'd do. I would use him again.


very happy with service




I really liked the technician tracking system--very slick!


Prompt service





Jasper; Senior building engineer




Prompt service, excellent knowledge base


Great job with excellent knowledge




Yes


Fix our refrigerator




Great job and service!


excellent service!!





Great service





Great Service





A good experience!




Luke repaired my washer efficiently, replacing the valve. I was informed exactly when he would arrive, and I appreciated his courteous manner.


see below




Check w/ the young women who answers the telephone. I shared our experience w/ her -- regarding a great PR opportunity missed by Twin City. (it dealt with the lock on the dishwasher)


Great service




Lucas was great And courteous


Great service, technician was excellent





Ann




I had a good experience. My technician was helpful and very pleasant to work with.


Good response time




Quick and efficient


great service




Josh was very helpful, told him what was wrong and he explained to me what parts we need and to put the frig. on a different outlet. parts came in and came and put them in the next day.


Prompt service




On that visit, service technician did not test dryer with a typically-full load. Now, when a full load is in the dryer, the drum does not turn & contents are damp and tightly wound together.


Customer




Yes my machine is now repaired for an outrageous $$. Trip charge $97 plus min $85/ hour plus $84 for one part=outrageous cost to repair a 2 year old whirlpool washer.


Mission Accomplished




Very happy with the work that was done. Technician was competent, friendly and courteous. Quickly found the problem and resolved it. Couldn’t be more happy.


Best service




Service person very helpful and very pleasant.


Gail




Very nice guyJay, I believe. Knew what the problem was and it’s all good.


Great Service




The tech was on time and the part needed was shipped here and it was a quick fix. Great Service


Great service





Michael





Awesome service





Kitchenaid Microwave Door/Panel Replaced under Warranty





fast! very skillful





Great service!




Excellent!


David





Dave





Great job! Wonderful service




Lucas did a great job! Very impressed and gladly call for any future appliance needs.


k





Very knowledgeable





Fantastic service




Josh was honest, patient and thorough


Great Service




Technician was prompt, determined the problem and finished the repair quickly.


Dryer repair




Resolved the problem immediately


Good Service




Service was quick and fast. I just did not like the fact that I had to wait several days to get a needed appliance fixed.


Neil




Good service, on time, efficient


Netter L.




Ryan was great! Very efficient and helped me with my problem.


Fridge repair




Awesome service,multiple times.


Great honest advice




Very helpful and knowledgeable service person


Great Service





Twin Cities Appliance service





Great service! Very fast.





Great service; great repairman. 🙂




Dave did a great job of replacing to same motor as he already done in the past. However, it's frustrating wondering how many more times this motor is going to fail. Dave also taught me a couple things about the ice maker and water dispenser; we've never had one before. Much appreciate Twin Cities Appliance service.


Service





Very organized good communication




very good


Dishwasher Fix




Andy was a super support person - calm, reassuring, got the job done. My rating is lower however, because the first bid was given by another tech and Andy discovered an additional error, so I could have bought a new machine for same price in the long run; but felt stuck with the service already in play


Fridge not fixed




Waited a week and half for my appointment date - had to take day off work due to work window and the issue was not resolved - my fridge is still not cooling.


Response from Twin Cities Appliance:

Sorry to hear that its not cooling- We have emailed you to get another appointment scheduled if you need help


Great Service




Great experience, would definitely use this company again


On time, took care of problem





Very satisfied





Fantastic Service




From the first phone call contact I was impressed. Great service.


Great service




They were very good at fixing the problem, promptness and friendly! Dryer still under warranty so I cannot rate the price of the service.


repair ref.




was able to fix my problem in 2 areas because he inspected all areas. the part you sent needed changing,however that was not the noise i was hearing,by his checking around he found and took care of it.all is well...................ty


Excellent service




Ryan did the job quick and correct. He was very polite and had great attention to detail.


Experienced, knowledgeable, efficient




Impressed knowing the long term expertise possessed by Mike. No doubts that he would fix our dryer.


Great service





Great Service




Great service!


Ryan did a terrific job----he seemed very confident that he had correctly diagnosed the problem. and he efficiently solved it, beautifully cleaning up




I would call Twin City Appliance first the next time we have a problem----I was extremely satisfied with Ryan and the work he did, and I also very much appreciated the fact that the person who took my call asked me some questions about the problem so that he could be sure Ryan had the materials he needed on the truck. In addition, Twin City Appliance was the only one of three calls I made who could come to our house in less than a week----with a "non-cooling" refrigerator and freezer, I was relieved that they could come in two days!!


Whirlpool refrigerator Warranty service





Better experience than expected





Great service




Mike Thayer is a skilled, competent technician. Great work - thank you!


Great Customer Service




I was so very worried at first about calling out a person to repair our brand new refrigerator. The office kept me informed on when Ryan would arrive. there was no waiting around for 4 - 8 hours because of the window of time. Ryan explained everything that was wrong and what he was going to do to fix it! I now have a brand new working refrigerator! Thank you.


Good job




Excellent service


Quick service





High quality professional service




Right on time, was well prepared to fix our microwave and do so in a very quick time. The way service used to be!!!!


Ref making popping sounds




No price charged under warranty


Tim




First scheduled trip out was very unorganized. 2nd trip/attempt went very well.


Excellent service




On time, professional, came out when they said they would, highly recommend, will definetly use them again


Frig repair




Dave did a great job, as usual. Unfortunately this frig has had numerous calls, and we can't seem to solve the problem long term. Had to wait over a week for the repair. Lost some food.


Best service




Long drive-short service call-found problem immediately. Though not their fault, covered everything under guarantee for no charge.


Called at 8am, job was finished and working at 2:30 amazing!




Excellent


Great Service!




Jim was thoroughly helpful.


Marsha




Great service from Josh,he was friendly and courteous, great job!


Stove repair





Great service





My service man was great. He made sure my complaint was documented




I just which they could of replaced my oven. The heat out of oven was at 167 degrees. Apparently it had to be at 172! The stove gets so hot my daughter has burned her hand. Shame on whirlpool for having such a defective product.


Great service




Josh showed up on time. Diagnosed the problem right away. Fixed it. Tested it and was on his way. The Who process was very efficient and customer friendly.


Maintenance supervisor




Good service


Melinda





Amazing Service! Highly recommend!




Timely information from the staff, phone calls prior to arrival so estimated time was more clear, Andy was so kind and helpful, when the parts we received had dents he scheduled new deliveries and came back until the job was completed correctly. I truly appreciated his hard work and that he made sure things were done correctly. He was also very patient with our busy family.


Great service!




Mike was fast and very efficient, he fixed my washer in about 20 mins.


Good consultation and service




Good consultation and service


Excellent experience




Ryan was fast, did great work, and explained everything thoroughly. Couldn't have been happier with our experience.


wonderful




No problems...tech was knowledgeable, professional, and courteous. Cleaned up everything.


On time. Competent service person. Did the job quickly.





Super service!




I as very much impressed with Lucas when he came to my house. He removed his shoes and was very polite. His expertise and solutions to my problem with my refrigerator we’re very much appreciated. He explained everything to me and promised results that were acceptable. I would wholly recommend Lucas and Twin City Appliance to anyone having appliance issues. Thank you!


Very nice technician, quick, price way too high for 5 minutes.





Great service!




Very professional, fixed my issue quickly and effectively. Went above and beyond showing me all of the features my fridge has.


Great service. Friendly





Ice cube replacement




Good as it could get


Honest company!




I called with an issue with my bottom pull out freezer. Once I explained the issue - rather than just scheduled an appointment (which was my intent) the employees there told me of a potential easy fix I could try on my own. Worked great. And when I need service in the future they will be the first I call! Thank you for being an honest business looking to solve problems over making a profit!


Response from Twin Cities Appliance:

Thanks Kristen- Glad we could help you out!!


Wonderful Service!!!




Repair technician definitely "knew his stuff". He was polite, expedient and highly skilled. He was able to detect and fix the problem quickly with a good attitude.


Fast Technician.




Once he got on our property he completed his tasks in short order.


Great tech




Tech was a great guy and had my dishwasher door fixed pretty quick


On-time, courteous service




Professional service. Am very satisfied.


Great service





Excellent - Will Call Again if Needed!




Was last stop on a busy day for the Fridge guy. He was excellent, thorough and did not rush through even though after hours and fixed the issue. Was covered through Whirlpool warranty (thanks) so do not know what cost would have been.


GREAT SERVICE




YOUR SERVICE WAS GREAT SERVICE MAN WAS ON TIME AND EXPLAINED WHAT HE WAS GOING TO DO AND IT WAS DONE IN A TIMELY MATTER -----WILL CALL YOUR COMPANY AGAIN----


The technician, Phil, was very knowledgeable and professional.




Twin Cities Appliance Service was exceptional to work with. Their emails and phone calls to confirm appointments were very helpful. They supplied me with the best technician, Phil, who solved my refrigerator problem quickly. He also gave me helpful tips on maintenance. I will recommend this company to anyone who needs this type of service.


Done quickly,




The estimate was accurate. The technician was on time and knowledgeable. The repair was priced at roughly half of the stove price when new.


Refrigerator Repair





Great Service




Hung is very great asset to the company. He is very polite , knowledgeable and makes sure the job done right. Very impressive person.


Wall Oven Repair




I explained the oven problem over the phone and gave the serial and model numbers. They notified me the night before of the time frame, and called when the technician was on the way. Ryan arrived on time with the needed control panel part in hand. Ryan was very efficient and professional, and installed it quickly. He was personable and friendly, and explained what he was doing and the cost. I used Twin Cities Appliance to repair a dishwasher before, and that was excellent service too.


Owner





Good service




Prompt and helpful


GREAT JOB,




WAS HERE WHEN HE SAID, HAD THE PARTS TO REPAIR AND DONE IN ONE VISIT.


Got the job done, but not a good $ value




The process to set up an appointment was easy, the technician was competent, but the overall value was not good. $200 for the 10-15 minutes he was there (something like $95 for a trip charge, $80 minimum labor, and $20 for parts) is exorbitant. I have never known even a lawyer who has a $1200/hour billing rate. I understand they need to recover the cost of travel time, but that is ridiculous. Next time I will just buy a new dryer.


Great




Very professional, quick diagnosis and fixed on the spot


Great Service!




Old, but quality made washer had minor repair needed but problem could develop again unless a new part is ordered and installed. The technician gave me the options which was appreciated and now I can decide on a course of action since a second service call drive charge would be waived if I decide on new part installation within 30-days. Nice to have options! Thanks.


Amazing Service




We are extremely happy with the service we received.The technician was knowledgable and very friendly.


Ice maker




Very professional


Great fast service!!




Definitely will use them and recommend them for all appliance service!


Paul




Very good service


Excellent service and results




Jay was very personable, professional, and thorough, explaining the issue in detail. He completed the service call perfectly.


Kathy




It was a very good experience. I was told how long it would take and how much it would cost. Everything was done very professionally.


Dishwasher diagnosis





review





Sarah




Was given a 8-11 window...he arrived before 9 which was great! Was polite and helpful..super pleased!


great service, and on time




knowledgeable, on time, very promt


Quick washer fix




Grateful to get service so quickly. Good response to evening online request. Happy to fix instead of replace.


Jannel




Nate’s been here numerous times and is always nice, informative and does a great job


Dryer service




Twin City Appliance - Mike T did an excellent job in a timely manner. My husband didn't have to worry about fixing. Thank you!!!


Response from Twin Cities Appliance:

Thanks Dorothy- Glad we could get it done quickly and cross one off the to do list!


Great customer service!





Wonderful service!




Great service and very good about scheduling appointments! Highly recommend!


Excellent and efficient service!




Most importantly, our dryer was fixed in a timely and efficient manner. All customer contact was prompt, efficient, informative, and personable. We are delighted and will recommend Twin Cities Appliance Service to everyone.


Great service





Great Service. Tech very helpful





Great Service





Peggy




Great Service.


Job well done!





Fabulous service





Very professional service





Great service




Good


Awesome Service




The Technician helped explain everything that he did and really gave Great customer service


Mike was great. knew right away the problem with the washer




a little pricey however but glad it is fixed. should not have needed to replace a major part with only 3 1/2 years of use and used only once a week. but the part is not of the best quality however.


Good experience




A timely and proficient service team.


Speedy, Same-day Service




I was pleased with the service, day-of availability, and Angie was incredibly helpful and thorough in her explanation of my options on the phone prior to Dennis' visit. I appreciated being asked about the model and being provided with precise information about my unit. I did not experience this with any other businesses I contacted. Dennis was quick with his work, took his shoes off when he entered the house and provided a thorough explanation throughout the process. The fridge is working fine at this point and he advised us to monitor for 2 weeks. If problems were to arise, he assured me that a new service call would be scheduled to remedy the problem.


Fantastic customer service on the phone, helped us right out of a service call.




Called to schedule our service call for our dishwasher. After explaining the trouble we were having, Tim made the appt but then gave us a few things to try. He thought we might not need a service call. We took his advice. He sent us an email so we could easily cancel our reservation. To our delight, we were able to cancel. His advice worked. It made our day. We were already looking at a bill for a new central air conditioner that day and found out our 2 yr old daughter might be needing surgery at a check up. A little good news made the day much more palpable.


Great service




I would definitely call this company again for repair service.


Great Service




Ryan was easy to talk to and explained in detail the problems with my Kitchen Aid fridge. The big thing he did was fix it. Thanks Ryan.


Great Service!




Arrived on time. Immediately diagnosed problem, replaced bad part and was on his way in about 15 minutes. Very, very pleased with the service provided by Ben!!


Ed





Mike




Excellent job.


Good job





Got me in same day and Lucas was very helpful





Good experience





Great service




We were very impressed he did good work and did it right. Will use him again.


Good service





great, professional service.





Phenomenal service!




A service technician arrived at our door within 2 hours of my call. Unbelievable! Lukas was polite and went right to work using the skills he has to do the right thing with our refrigerator. Very impressed!


Response from Twin Cities Appliance:

Glad we were able to fit you in Karen! Thanks for giving us the chance to help you.


Friendly, efficient, and thorough!




Dave arrived on time, was very friendly, and finished his project quickly. Thanks for the Help!


Timely




Very good


Service Charges




Service and guy that came was awesome. There was no issue with my ice maker it was user error.. I understand the Service Charge, so I am not complaining. But that was the only reason why I did not give a 5 star review. When I called for the service, someone on the phone could have said have you tried these couple of things, and there would not have been a need to come out.


Response from Twin Cities Appliance:

Thanks for the reply- We try really hard to help people- I went back and listened to the call- No questions were asked and an ice machine is not the most common appliance to see for a call rep to run thru a checklist of have you done ABC etc. A tough unit to do much more over the phone to save a service call. I'm glad it was an easy fix and not something that needed parts- We are always looking at ways to do things better here!


Great work done fast




we called in the morning to report our problem. Got service done the same day! The technician, Rich, clearly knew his stuff. He diagnosed and solved the problem within a half hour.


Great service





Expectations Exceeded




Dave was on time, courteous, knowledgeable. Great overall experience.


Kitchen Aid





Timely placement of oven door and door handle.




Technician was great and very pleasant, thanks much for a great experience.


Response from Twin Cities Appliance:

Thanks for giving us the opportunity!


Kelly




Great job, very good experience


Repair





Great service




Jim was well knowledged in the product he was servicing


Great Service




Dave has been Awesome. Very polite and know his stuff. Great guy. Thanks.


great on time service





Fast response and knowledgeable service tech!





Dryer service




Quick, professional, clean.


Refrigerator diagnosis




Technician arrive on time. Went through his diagnosis and gave us our options.


Dkakddjsk




Dkefkq


Quality service, fast, and friendly




We had a great experience. Professional service and very informative. Determined the problem quickly and was fixed within 10 minutes.


Excellent service




Everything went very smooth and he was knowledgeable, friendly


Response from Twin Cities Appliance:

Good to hear Judy! Thanks for your business


Cathy




Great service


Homeowner




Quick assesment and fix


Excellent Service!





2725 cabaline trail




Lukas was great-we are impressed with this company and will call again.


Thanks for quick service




Tech was in and out in less than 10 minutes, determined that problem was due to blocked vent


Great service




Dave resolved our dishwasher issues and our dishwasher is running again! Excellent communication and service. Dave is very friendly and I am very happy with the outcome.


Jenn aire stove repair





Recommended




Polite, timely, and thorough. Technician came in for warranty service - he tested the appliance, explained what the problem was, and how to correct it - and then he completed his work, and verified that the appliance was functioning correctly. Thanks!


Quick Fix, Repairman was Prepared!




Duane serviced my machine. He had an extra part wit him (of which he suspected is what he would need for my washer issue). He was right! He was in and out in 30 minutes or less, and I really appreciated that he brought the part with him that he suspected would fix my issue, rather than evaluating the machine, then ordering the part which would have taken another 3 days or so. Great service. Knowledgeable tech. Love the "Track my Technician" app as well. T


great service





great timely service





Donna




Excellent service


Good job,fast service.




Quick fix& courteous.


Bob




Great to deal service tech was outstanding and very