Ventless Dryer Cleaned
Kaye - Inver Grove Heights, MN
Online request worked and I was called to talk about the date and cost. Aaron arrived here on time, was careful with COVID protocols, efficiently cleaned my Whirlpool Ventless dryer. He informed he was finished. Price was what I was told on the phone and the same as what Aaron said when he arrived. He was friendly and provided great service. I’m happy to have my dryer cleaned of built-up lint and checked.
Tom - Minneapolis, MN
Rick/julie - Champlin, MN
Eric - Lakeville, MN
Our tech was great, very informative and knowledgeable about the situation. Fixed our refrigerator first time.
Cecil - Mound, MN
Excellent people to work with!
Margo - Forest Lake, MN
courteous and helpful
Linda - Roseville, MN
the technician was courteous and helpful. He wore his mask and took care to clean up after himself. He fixed our dishwasher's problem
Brenda - Blaine, MN
I was satisfied with the service. One negative, the repair vehicle left 8 oil spots on my new concrete driveway.
Michael - Victoria, MN
On time! Great job fixing problem, and all around helpful. Thanks!
Rob - Edina, MN
Tech communicated well when he was on his way; gave timeframe to expect him and when he arrived; diagnosed the issue and fixed the problem with one service call
Luke is good.
Maureen - Champlin, MN
I hope the water leak is fixed. I'm not just calling you to see Luke.
Roger - Champlin, MN
Everything from scheduling to follow-through and service was excellent.
Great service professional service
Russell - Oak Grove, MN
Great professional service
Jennifer - Farmington, MN
Aaron did a great job. Our oven is doing great.
No value for price paid, problem not foxed
Roseville Homeowner - Saint Paul, MN
We paid for a tech to investigate an issue with two burners on our high end range. After 5 minutes the tech could not replicate the issue so he said there wasn’t a real problem and left with our money, but the issue still exists.
Knowledgeable and curteous!
Kristi - Excelsior, MN
Joshua was friendly and excited to share his knowledge about my appliance and how to care for it and use it properly.
William - Shoreview, MN
Debbie - Lindstrom, MN
Great service! Thank you!
Julie - Mound, MN
Cathy - Stillwater, MN
Bridget - Eagan, MN
Nate was knowledgeable, friendly and quick. Our microwave is working great.
Barbara - Eagan, MN
Tech diagnosed and solved the issue in about 39 minutes. Great detective, great results
Lindsey - Chaska, MN
Stephen - Minneapolis, MN
Technician Dwayne was efficient, found the problem and gave us the results.
Todd - Golden Valley, MN
The issue was clearly shown and explained by the technician.
Linda - Big Lake, MN
Very pleased, but disappointed that distributors are unable to provide parts in a timely manner!!
Service was Professional and Fast
Sharon - Mound, MN
Technician wore a mask and covered shoes upon entering my home. Diagnosed washing machine power source.
answered all our questions
Ronald - Duluth, MN
Jenn-Air wiring harness and ternaial block repair
Dave - Apple Valley, MN
Jim was great to work with. He explained what had happened to cause the stove failure and what he was doing to make the repair.
These folks are very helpful.
Diana - North Branch, MN
Fast response and friendly service. Matt K. was the tech and did a very good job.
Duane was really a good technician. He knew what the issue was in minute and fixed it in next 10 minutes.
Vinod - Maple Grove, MN
Monty - Falcon Heights, MN
Dryer started to squeak again, TCA has to come back out.
Always great service.
Tammy - Chanhassen, MN
Not at this time.
Jim - Eagan, MN
Didn't fix the problem
Scott - Chaska, MN
Tech needs to have trading on how to handles customers. He blamed wife and said she didn’t know what she was doing repeatedly.
Response from Twin Cities Appliance:
Thanks Scott for your note- you have had the product for over 1 year and the problem was the wrinkle release feature was on- That is not a covered issue past 1 year- Whoever does the laundry may have accidentally hit that button since you were not aware of it- This becomes the responsibility of the customer and we have to break that bad news to you its not a problem wit the dryer
Gary - Minneapolis, MN
He did a great job, and pretty quickly. Thank you
Josh was great to deal with.
Tom - Lakeville, MN
Josh explained everything so we understood our situation.
knowledgeable informative and helpful serviceperson
Michael - Minneapolis, MN
cost/pricing was under warranty, no charge.
Katherine - Hudson, WI
Janet/alan - Blaine, MN
Called to let me know when he was coming got the job done
Thank you, Thank you, Thank you!!!
Sandra - White Bear Lake, MN
Can’t thank Jay enough for doing such a great job and informing us about the new part.
Amanda - Duluth, MN
Appointment was made within a few days of my call....it was nice to know that the serviceman lived just North of Duluth and he was very friendly...it was my first service call so there was no charge. Washer was new and used only once when problem occurred.
Steven - Eagan, MN
While I understand the Tech had little ability to resolve my issue himself, he too easily brushed it off as a none issue and accepted this manufactured quality issue as normal, this appliance build doesn't meet expectations for the price point, the oven racks don't level consistent to the stove top, when the stove top is level, the vertical frame of the appliance isn't square the cabinets, I made the same checks to a display model to Lowes and it was spot on as compared to the stove I received. My expectation was the tech should have shared my concerns (which he did acknowledge verbally) and documented accordingly to allow me to pursue further with the manufacture.
Vary satisfied with Nate's service!
Joy - Bloomington, MN
Kevin - Esko, MN
Dave was great!
Kerry - Woodbury, MN
Great Service From Twin Cities Appliance Service
lowest - Minneapolis, MN
Our service specialist (Hung) arrived at the promised time, diagnosed the problem, or the lack of a problem and gave great advice on how to prevent future problems. I also appreciate the fact that he wore his mask and took care to keep our home clean.
Gary - Wayzata, MN
Prepared and covid safe
Aimee - Blaine, MN
Brought drop cloth masked up wore shoe booties tracking link so easy
Good Service. Just dont understand why we need 3 service calls
Jerome - Oakdale, MN
Rodney - Duluth, MN
John - Eden Prairie, MN
The best service ever
Joesph/yvonne - Minneapolis, MN
We have never had a repair person come and work so hard to save us money. It was not easy for him to fix it, but he DID. A great employee
Donald - Oakdale, MN
Marlo - Saint Michael, MN
Efficient, solved problem, effective, cordial but business like.
Marilyn - Little Canada, MN
Very efficient with part install and sharing additional information on what to use for water leakage protection alert.
Patricia - Lakeland, MN
Jared was courteous, knowledgeable and did a great job on our refrigerator.
Jeff - Duluth, MN
Dave is a top notch rep for your company, great service and knowledge
Eugene - Lakeville, MN
Great service thank you
Helpful and friendly
Tony - Saint Paul, MN
Dave diagnosed our dish washer problem and fixed it soon.
Paul - Woodbury, MN
Could track technician’s progress throughout the day. Most importantly, the washer is fixed.
Brian - Minneapolis, MN
Thank you, very helpful
Ann - Plymouth, MN
Job was done quickly and efficiently.
Jessie - Forest Lake, MN
Jared - Grantsburg, WI
On time. Very courteous. Machine works great!
John - Minneapolis, MN
Sarah/tom - Minneapolis, MN
Jud - Orono, MN
Great speedy problem solving at a very modest price.
Mary Nell - White Bear Lake, MN
Super service, knowledgeable & prompt
Jim - Woodbury, MN
Sarah - Fridley, MN
Uptown - Minneapolis, MN
Nate Allison is one of the best service technicians I've had the pleasure of meeting. Very insightful of the issues I was having. Twin Cities Appliance is a great company with fast response times and very intelligent people doing work for them!
Rick - Hudson, WI
Very knowledgeable service tech.
Tim - Saint Paul, MN
This service tech goes beyond the call of duty and is very knowledgeable.
Stephen - Plymouth, MN
He always does a great job
Sandra - White Bear Lake, MN
Very polite, Knowledgeable regarding my stove and refrigerator...
Excellent Technical Service, Excellent Customer Service
Adam - Hinckley, MN
James - New Prague, MN
He was fast, efficient and COVID ready
Fast and friendly service
Janet - Minneapolis, MN
Nate was awesome!
N - Apple Valley, MN
Fixed everything super fast, very well, and wore a mask.
Rodney - Duluth, MN
Terri - Lakeville, MN
Aaron did a great job and explained a few tips. I would recommendend Aaron and Twin City Appliance. The appointment was easy to make.
Thomas - Saint Paul, MN
David - Hudson, WI
Jared was prompt. He determined the problem quickly and fixed our refrigerator promptly after the parts arrived.
Delroy - Pine City, MN
Tech was very professional and kept us safe from COVID by wearing his mask. That was very much appreciated.
Nnamdi/Sabrina - Crystal, MN
The tech was able to diagnose and repair two issues with our new Kitchen Aid French Door refrigerator in less than 8 minutes. Very happy.
Celia - Rosemount, MN
Technician did an excellent job.
Jeff - Burnsville, MN
Impressed that I received the parts for my repair in advance and our stove was fixed before Thanksgiving!
Richard - North Branch, MN
he was on time, and did a great job
Molly - New Richmond, WI
Was kept updated on product and service days
Jason - Excelsior, MN
Caroline - Dayton, MN
Dishwasher and stove.
Hortensia - Minneapolis, MN
They are the best in Twin Cities.
Rize - Hopkins, MN
hes the best tech
Awesome Repair Service
Margaret - Minneapolis, MN
Very professional, friendly, on time. Would definitely use them again!
Alicia - Champlin, MN
I moved into a house, and the stove went out about a year later. I didn’t purchase the stove, but Twin Cities Appliance fixed it for free after they were able to find out where and the year it was purchased. They had great customer service and now my stove works again!
Great service, friendly, professional
Joseph - Inver Grove Heights, MN
Philip - Minneapolis, MN
Microwave fixed I’m satisfied. Sad that it needed fixing after less than a year in service.
2007 Maytag washer
Jamie - Minneapolis, MN
Timely Repair- This is the second valve replacement in 12 years
Roberta - St. Louis Park, MN
Excellent service from all the staff. I really appreciated that they weren’t outsourced. They were local people that didn’t have that stilted “professional” manner. They were warm and human.
Richard - Minneapolis, MN
Couldn’t do anything. Needed an electrician.
Breanna - Albertville, MN
Gene - Waverly, MN
He was very good. 1st time i used washer did the same as before.didnt work. Today it worked so far
Park - Minneapolis, MN
Jerry - Farmington, MN
Quick and painless
Stacey - Duluth, MN
Our technician was on time and very friendly, fixed the issue. Our appliance was still under warranty so the price was right!!
Far short of expectations
Debra - Golden Valley, MN
Technitian did an incomplete analysis which proved to be incorrect and with some simple cleaning and reprogramming, could have corrected the problem. The problem was it was dirty, corroded and needed to be cleaned. He didn't figure that out. We did.
Nathan - Blaine, MN
Jo - Bloomington, MN
Prompt and efficient service
Carol - Saint Paul, MN
From the initial phone call to the serviceman arriving our experience was outstanding
Nate - Minneapolis, MN
No clean up, weak notification
JC - Inver Grove Heights, MN
Took one month from reporting to getting an appointment and then the part. No cleanup effort after the work.
Carl - New Brighton, MN
Carmin - Carver, MN
Twin Cities Appliance is fantastic! ...everyone there, whether on the phone or in person, are knowledgeable & helpful - when they didn’t have the part, they did everything they could to expedite it quickly - appreciate!
Larry - Cotton, MN
Great experience. After a couple of weeks on hold with the factory and finally getting in contact with a different appliance service company I thought my problem was solved. No never heard back from that service company (still to this day. Calling the dealership back they called TwinCites Appliance and I received a call from TwinCites within a day and their tech was out in a couple of days. He didn’t have the right part in his van but was back in a couple of days and repairs were made. OUTSTANDING TwinCities and thank you for a fast response and sending a great tech.
Jean - Mendota Heights, MN
Great customer service. Service tech was highly knowledgeable and took care of the problem immediately
Robin - Houlton, WI
Everyone I dealt with here was friendly, professional and extremely helpful and communicative. Thank you so much for a positive experience!
Tammy - Chanhassen, MN
Customer service was outstanding and I was quite happy with Nate.
Howard - Hudson, WI
Michael/beth - Little Canada, MN
Problem Fixed, Cost Too High
Carole - Excelsior, MN
Our fridge was fixed, but the $108 travel charge was way too high. It also took eight days from the time of our call to our appointment. Fortunately we have an older fridge in our basement as a back-up. In retrospect we should have asked our neighborhood HOA member website for local recommendations.
Response from Twin Cities Appliance:
Im sorry it took some time to get out in the midst of a pandemic- We were able to locate a part ahead of time to have with to get in completed in 1 visit- We service your area every day so hopefully, things will get better and we can move up repairs! Thank you for the review
Bill - Dresser, WI
Jared was awesome. He came in snd fixed our dishwasher quickly and professionally! Excellent customer service.
Great Customer Service
Julie - Maplewood, MN
When you have a houseful of kids, a washer is a critical item. Had to wait for a part which was shipped directly to my home and it was installed. I did have some issues with leaking after the repair and they returned promptly and fixed the issue without additional charge. It was awesome and the washer works beautifully now! Thanks to the polite and friendly technicians, as well as phone support!
Friendly, efficient service from Josh
Tim - Lakeville, MN
Josh S. was fast and effective in fixing our refrigerator icemaker issue and dishwasher motor failure
Mary - Oakdale, MN
Hung did an excellent job and was so helpful.
Marquee - Minneapolis, MN
Patricia - Cambridge, MN
Prompt and helpful
Tim - Andover, MN
Great job and on time. Thanks
Did a good job.
Sonia - Eden Prairie, MN
He’s very friendly and helped figure out the problem and took care of it.
Conni - Edina, MN
Paula - Minneapolis, MN
Friendly, professional and efficient!
Scott - Minneapolis, MN
Amy - Minneapolis, MN
Nate was very professional, explained what was wrong with the appliance and fixed it pretty quickly!
Great service, nice people
Anna - Minneapolis, MN
Fixed my freezer, made it frosty and cold again. Knowledgeable and friendly repair staff. Fair charging policies- didn’t charge me extra to come back when the first replacement part installed was a dud. Excellent website let me see where my appointment was in the queue on the day of service and manage my expectations about timing.
Quality Service — would recommend
Todd - Minneapolis, MN
WiFi oven fix
Kim - Hudson, WI
Amy - Rosemount, MN
Barb - Saint Paul, MN
Jay was informative and patient, I really appreciated his knowledge on all four of our new appliances.
Jerome - Dayton, MN
They’re Simply the Best
Jeffrey - Minneapolis, MN
It was amazingly clear and helpful. Affordable and quick! So grateful to Twin Cities Appliance for making things happen in an efficient way.
Always the best
Lee - Minneapolis, MN
Down to earth service and pricing
Tammy - Saint Paul, MN
Bridgett - Plymouth, MN
Extremely professional while precisely delivering on their promises.
Heidi - Princeton, MN
Judy - Stacy, MN
compartment and professional
Dan - Mound, MN
Great organization and follow through on the part of Twin Cities. Ryan very professional and courteous. TCA is a great example of exemplary customer service.
Great service. Very personable and knowledgeable.
Carol and David - Burnsville, MN
I would have appreciated it if he would have worn a face mask, however, since I am of an “at risk” age.
Response from Twin Cities Appliance:
Hi David- Thanks for the 5 stars- We do ask each customer at the time of the call, but most if not all are wearing masks all the time anyways. I will certainly follow up and make sure we do our best to keep things safe for all parties
Angie - Bloomington, MN
Dennis is knowledgeable .He was able to find what is wrong with the fridge. He explained things to me.
Melissa - Eden Prairie, MN
Nate troubleshoot the problem quickly and had the parts on his truck to fix the problem. Overall, it was a quick and successful service appointment.
Kelly - Woodbury, MN
All went great
Excellent and Friendly Service
Tani - Minneapolis, MN
Dennis has been out to our home to service our freestanding ice maker several times and each time he is prompt, professional, and friendly. We had some loose handles on our refrigerator doors and he tightened those while he waited. Couldn't have asked for a better service technician.
Great customer service
Robin - Stillwater, MN
Dave is a true professional. He is friendly, courteous, and well trained.
Wineford - Two Harbors, MN
Great Service. Fixed the problem quickly.
James - Eden Prairie, MN
I would recommend your service.
Marcia - Bloomington, MN
Great service! Super nice man!
Keith - Lino Lakes, MN
Fast polite and very informative
warranty call on WHirlpool dishwasher
Roberta - Duluth, MN
thankfully I was still under warranty. Dave the service person was .polite, efficient, on time, friendly evaluated problem and found a part, came back and finished the service promptly the following week (we had to wait for the part) the convenience was only to call the company and they took care of the rest. very easy!
Andrea - Saint Paul, MN
Lenore - Maple Grove, MN
Great Service Person
David - Duluth, MN
Dave let us know when he was coming and diagnosed the problem right away. He is a very pleasant man and a great representative for your company!
Sherry - Burnsville, MN
MMCNAL - Bloomington, MN
very prompt- good service/ technician
Dennis - Pine City, MN
Review of Nate Allison
Deborah Lazar - Minnetonka, MN
He was knowledgeable, thorough and very pleasant!
Cathy - Prior Lake, MN
Prompt and friendly service
Jean - Minneapolis, MN
Great service call
Susie - Hopkins, MN
When I called the receptionist was very nice and scheduled my appointment within a week. Service Tech Josh was on time and professional. Fixed my pro-style range quickly and was friendly. Thank you!
Very expensive repair
Ruth - Chaska, MN
Response from Twin Cities Appliance:
Thanks for the review- It is hard when the part alone gets over 200.00 with tax from Whirpool for your dishwasher motor- Nice appliances sometimes have higher priced parts
John - Minnetonka, MN
John - Edina, MN
Jim did an excellent job, very polite and fast.
Frank - Woodbury, MN
I didn’t have to pay for it so it was great
great service and serviceman.
Raymond - Woodbury, MN
Paul - Eden Prairie, MN
Great service, friendly technician.
Sue - Eden Prairie, MN
Recent range service
Paul - Apple Valley, MN
The service was friendly, thorough and efficient.
Great Job, I will recomend them to everyone!
Tim - Andover, MN
My dryer(new whirlpool) missing screws and manual. Sevice man came in and took care of getting running. It was under warrenty. He showed up on time
Maytag refrigerator failure after three years
Thomas - Minneapolis, MN
Very grumpy, clearly not happy to be here.
Brent - Sandstone, MN
Very professional, friendly and knew what he was doing! Doors look great and if I ever need anymore work done I’ll be requesting Dave
Great service, very friendly and informative
Ira - Saint Paul, MN
$109 for a service call seems a little steep to me. The service he provided was excellent he took the time to explain things very well. I would ask for Aaron for him again if needed.
Steve - Saint Paul, MN
Top of the line. Good guy
Top load washer agitator not working
Marilyn - Saint Paul, MN
Explained the problem and gave a cost estimate. After getting my permission he fixed it for me.
Thomas - Saint Paul, MN
Aaron identified the problem quickly and accurately. Our dryer is up and running. We’re happy.
Craig - Coon Rapids, MN
TIMELY, EFFICIENT AND COMPETENT SERVICE
Joe - Minneapolis, MN
We enjoyed an excellent experience working with Twin City Appliance in all regards. We highly recommend them !!!
Friendly and Knowledgeable
David - Duluth, MN
Appointment tracking system is great. Dave called ahead and when he arrived he was able to immediately diagnose the problem. He had the necessary part with him and quickly fixed the issue. As a plus he adjusted our doors which should have been done at delivery. Dave is a friendly and knowledgeable person. I would certainly trust him with any future service issues.
Tracey - Stillwater, MN
Mike was very professional. Got my dryer all fixed and back up and running. So glad!
John - Burnsville, MN
The service person that came out and the people on the phone where very pleasant, polite and great to work with. The problem got fixed and is still working great.
Jeff - Minneapolis, MN
When he left he didn’t reinstall the screws to hold the dishwasher in place
Martin - Lakeville, MN
Josh was prompt and quick. He told me exactly what needed to happen. and it did. The refrigerator works great. He was respectul of our appt. needs for the return trip and was done wihtin 10 minutes. Thanks Josh, and Twin City Appliance.
great service and got it done
Marcia - Minneapolis, MN
Got right to work and answered my questions. Happy that the fridge is working now.
Excellent experience all the way around. Hung did a fantastic job!
Heidi - Plymouth, MN
Lea - Lakeville, MN
We experienced the highest customer service from Josh. He exceeded our expectations! He was beyond helpful and courteous. We were greatly impressed! Thank you Josh!
Mary - Excelsior, MN
Very professional; great notification of service and timing
Great service from Nate of TC Appliance
James - Edina, MN
Nate is great, polite & diagnose my dish washer problem quickly & honestly.
Great service, personable, knowledgeable
Mary - Burnsville, MN
Would definitely recommend
Gerald - Minneapolis, MN
Very professional. Listened to our concerns. Was willing to correct the problem with no negative feedback.
Brad - New Richmond, WI
Great place to deal with. Highly recommended!!
Great service, some questions on invoice when phone quote was different. Nate called in to get original quote.
Rae - Minneapolis, MN
Cindy - Maple Grove, MN
Technician came in and said there wasn’t anything he could do to fix the problem of my milk spoiling and my berries freezing. He said it was the design of this refrigerator. He said to move my berries and milk. Then he left. Very unsatisfying. Now my yogurt is freezing. My old 25 year old fridge worked better than this.
Great quick service
Randall - Buffalo, MN
DISHWASHER KITCHENAID KDPE334GPS0 Found faulty drain pump need to order WPW10531320 eta 2/26 errors listed drain pump issue. Will need to call and schedule with customer ; ordrng 1 WPW10531320 (Pump)
REFRIGERATOR MAYTAG MSS25C4MGZ03 Ice maker is not making ice and customer says he can hear it try to fill but it doesnt actually fill. Tested harvest harvest tested good tested ice maker fill but no water was coming out. Removed ice maker line connection at bottom of door and blew through tube but nothing came out of ice maker filler neck. Ice maker fill tube heater is not working and line has frozen. Needs new door. Office order parts and reschedule with customer with eta on parts.; ordrng 1 LW11026429 (Door freezer)
GAS RANGE AMANA AGR6603SFW2 Issue is still intermit. Rec dsi board and spark harness. Office order parts and reschedule with customer.; ordrng 1 W11162730 (Dis board) and 1 W11161843 (Harness)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found hinge plates out of alignment realigned and also found unit not level causing mullion to not swing out all the way which was causing a closing issue.
WASHER WHIRLPOOL WFW75HEFW0 "F3e1water level system error, F5E4 door not opened between cycles, f0e1 load detected in drum during cleaning cycle. When plugged in unit just starts draining and doesnt stop. Entered diag and tried to run test cycle but would not start. Rec control and new tub&basket can hear bearings rolling around in back of basket and can tell fluid has leaked out. Customer is going to look into new washing machine. Collected $109 for service call.; ordrng 1 W10901030 (Tub & basket assay) and 1 W11201274 (Acu)"
RANGE KITCHEN AID KSIB900ESS2 Wire box cover in heating drawer on back right corner is causing drawer to not close and have a gap at door gasket. Adjusted box and drawer now fits. Sr#7729966180
OVEN WHIRLPOOL WOD51EC0HS02 Fan speed error lower cooling fan seems too slow on low speed and sounds like its surging on high speed will need new blowers ; ordrng 2 W11248652 (Blower)s
WASHER WHIRLPOOL WTW8120HW0 "Customer said basket did not spin clothes out. Entered diag codes presented were f5e1 for lid switch fault, f0e5 for out of balance load. No other codes stored. Tested unit and ran load of towels. No issues presented themselves. Informed customer of loading procedures and detergent amount etc."
DISHWASHER WHIRLPOOL KDPM604KPS0 Dispenser not opening. Has Fae3 code for fan error. Ohm out fan and was out of range. Will need new fan and dispenser. Office to order parts and get back with customer when we can return. ; ordrng 1 W11412300 (Dispenser) and 1 W11414073 (Vent fan) and 1 W11184028 (Vent gasket)
DISHWASHER WHIRLPOOL WDT750SAHZO Dishwasher door is operating as designed no issues
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Evap cover was bent out missing drip pan drain was not frozen looks like water dripping off cover missing pan and runs down into floor of freezer section bent pan and cover back into place inspects ok drain is good customer going to monitor
RANGE KITCHENAID KSDB900ESS3 The rack rest on the rear of the oven is missing all three screws on the left side. Moved one screw on the right to the left to hold it in place for the time being. Office to research part and is doesnt appear to be listed and order 3 of them and reschedule with customer.; O-emld tckt
DISHWASHER KITCHEN AID KDTE254ESS1 Installed all parts and tested. Zero leaks all working great.
DISHWASHER KITCHEN-AID KDTE254ESS2 "Unit is leaking from the diverter, drain pump is getting very loud, and UI touch pad is getting intermittent read on the keys. UI covered under 5 yr electric parts. Customer paid in full for repair. Office to schedule once we confirm part availability.; ordrng 1 W10902370 (UI) and 1 W10902372 (Sump) and 1 Ship (Ship), used 1 WPW10531320 (Drain pump) from stock"
DRYER WHIRLPOOL WGD4850HW0 Needed dryer kit installed. Installed kit and tested. All sounds great now.; used 1 4392065 (Dryer kit) from stock
OVEN WHIRLPOOL GBS307PDS7 Unable to get door open to pull unit out to diagnose. Customer will have a handyman remove unit. Cust will replace unit with new
DISHWASHER WHIRLPOOL KDTE234GWH Picked up 2 more incorrect panels
WASHER MAYTAG MVWB765FW0 Found gearcase leaking oil. Unit needs a new gearcase and slider. Total for the repair is $558.42. Part ETA is 3/5/21. Customer will call if they decide to repair. Gearcase W11455453 and slider W10734521. Labor $157.70; ordrng 1 W11455453 (Gearcase) and 1 Ship and 1 W10734521 (Slider)
DISHWASHER KITCHEN AID KUDP01ILWH6 Found clean light flashing 7 times. Heater fault. Checked heater ohms. Heater is open. Found brown discoloration on the control by heater relay. Unit needs heater and control. Control is NLA. Console is damaged also. Customer declined repair and will purchase new.
DISHWASHER MAYTAG MDB4949SHZ1 Found cover on dispenser hard to close. Installed a new cover. Dispenser tested ok; used 1 W10888684 (Cover) from stock
DISHWASHER KITCHENAID KDPE234GPS0 Found unit full of water vacuumed out the water. Removed drain pump. Nothing found in the pump. Ran hot tap water prior to running a test cycle. No water coming in. Valve is buzzing. Supply valve is on. Fill hose and drain hose are very cold. Unit is installed on an outside wall. Most likely frozen lines. Advised customer to place a space heater in front of unit with the toe kick off and thaw; O-emld tckt
DISHWASHER WHIRLPOOL MDB8959SKZ Found an error code for long drain or no drain. Cleared error code. Ran an auto test. The drain pump came on. Unit filled with water and ash motor ran. Then the unit went blank. Tried drain cancel. No drain pump movement. Attempted 2 more auto tests. Unit would shut down when button was pushed for auto test. Ordered a new control. Will keep drain pump for control install. There is a black rubber hose connected to the drain hose. Customer will purchase a new OEM drain hose extension. Control ETA is 2/28/21. Office to Xpart and schedule install with customer ; ordrng 1 W11410070 (Control)
WASHER WHIRLPOOL WFW5620HW0 No error codes found. Struts and springs are in the correct position. Ran an auto test. Unit ramped up to high speed spin. All tested ok presented test results to management
DISHWASHER KITCHENAID KDTE334GPS0 Found upper and lower spray arm holes clogged. Ordered new arms. Customer will install. Upper ETA is 2/26/21. Office to ship parts to when available ; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)
DISHWASHER WHIRLPOOL WDT970SAHW0 Needs middle rack. Misshaped and making whole rack hard to pull out. Temporarily bent to more favorable condition so rack slides. Also needs wheel tub back left hand side. Bottom roller missing some of tabs that hold wheel in place.; ordrng 1 W10728863 (Middle rack) and 1 WPW10078083 (Roller)
DISHWASHER WHIRLPOOL WDTAS0SAHZ0 "Eta tba. Needs new adjusterW10712395 33.36, ship 14.00, trip 109.00, W10837249 58.32. Labor 106.65. Total to replace adjusters and spray arm 328.86. With clear door able to see water spraying out of seam on lower spray arm when slowly spins and faces door letting out large amounts of water due to water being shot right at lower door front. Adjuster wheel broken. Estimate declined at this time collected 109.00 by check. They will check on new dishwashers and get back to us."
WASHER WHIRLPOOL MVW7230HW0 Eta t a needs new strike; used 1 W11457841 (Strike) from stock
WASHER MAYTAG MVWC565FW1 "Customer getting loud noise at end of cycle Error codes stuck key and high water temp. Codes erased. Filling fine, stuck key likley from somebody holding button down working fine. Noise from cam assembly pic taken teeth were worn. Replaced truck stock test good.; used 1 W10721967 (Cam) from stock"
WASHER WHIRLPOOL WTW5000DW3 "Lid lock fault, lid unlock fault, off balance load fault codes erased. Power to lid lock not latching replaced truck stock. Talked about load balance. Customer stated he has no control over off balance loads. Tried to explain loading a few times customer. Customer doesnt care for the washer. Customer called whirlpool while in home wants washer replace. Let him know latch is repaired, is locking and spinning but will still have to be careful about load size and type.; used 1 W11307244 (Latch) from stock"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Damper making noise, customer confirmed noise. Ordering damper to replace. Part ships to customer. Return 2/17 to install. ; ordrng 1 W11164593 (Damper)"
DRYER WHIRLPOOL WED7990FW0 "Cleaned primary and secondary filter. Cleaned front line filter. Removed drum and bulkhead. Cleaned air ducts, lint chute, blower wheel and blower housing. Cleaned around sump and pump. Cleaned coils. Cleaned rear screen and blades. Checked operation before and after testing good."
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Installed parts, recharged to factory specs. Advised to monitor."
WASHER WHIRLPOOL WTW4855HW0 Declined estimate dead on arrival checked all connection has power at outlet no power going out customer will get new unit repair cost is too high
DISHWASHER KITCHEN-AID KUDS30IVWH3 "Seal Is good, black stuff probably from food build up and make a chuck customer thought from seal but its not, ran diagnostics found no codes, instruct customer to use vinegar monthly to clean out tub.."
MICRO/OVEN KITCHEN AID KEMS308SBL04 Customer stated loud noises from the blower and now it wont hear. Needs new blower and thermal fuse. Quoted 135.95 labor. ; ordrng 1 WP8303972 (Blower) and 1 WP8304452 (Thermal fuse) and 1 Shipping
WASHER WHIRLPOOL LTE5243DQ6 "Bill customer, instruct customer not to over load, hose to tub was loose, open unit tighten it and check over unit tested out good.."
REFRIGERATOR WHIRLPOOL WRF550CDHZ03 The tag on the power cord was flapping against the back of the refrigerator. Operation tested good after removing the tag.
REFRIGERATOR WHIRLPOOL WRS315SNHB03 Replaced the electronic control and left it at the Ideal setting.temperatures were 35 in the fresh food section and 3 degrees in the freezer section.
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Ms pic.There is a tapping. Lise behind the unit pulled it out. Found the tag on the cord was being blown against the wall due to,the condenser fan air coming out of the vent in the back panel. I taped the tag so it will not hit the wall anymore and the unit is quiet."
REFRIGERATOR MAYTAG PTB21BBGRW "Ms pic.The substituted start device has different sized terminals. Used an open stock test start device and the compressor did not start. The compressor is vibrating a small amount then shutting off. The compressor start winding is not kicking in.Air temperature in the freezer is 77 degrees and tech can hear the overload relay clicking off. The compressor is at 94 degrees and the condenser fan and evaporator fans are running. Removed the start device and it did not rattled when shaken, indicating it is likely good. Let the start device and compressor cool Down 15-20 minutes and reinstalled the start device. The compressor had slight internal movement,then the compressor winding clicked off. The compressor is bad. Collected $148.90 with check 2166."
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Bottom corner of door broken out and missing. Would need to replace door to repair. Quoted 85.90 labor to install. ; ordrng 1 LW10353181 (Door)
DISHWASHER KITCHEN-AID KUDS30IXBT4 Installed new control panel. Operations check ok.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Installed new fresh food door, checked and found no damage."
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 "Condenser vibrating against floor, adjusted leveling of unit. Sounds ok now."
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 Found ice maker stuck in harvest. Needs ice maker. Quoted 79.99+14.00 shipping for part and 85.90 for labor. Will collect for job in full on return appointment. Cust requested AM appointment. ; ordrng 1 W10884390 (Ice maker) and 1 Ship (Ship)
REFRIGERATOR WHIRLPOOL ET8WTKXQ07 Found defrost drain plugged. Cleared ice buildup. Cleared drain. Added aluminum cap tube to heater to prevent drain from freezing in future.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ01 Installed damper
DISHWASHER WHIRLPOOL WDF520PADM7 "Tested machine. Machine fills and drains but doesnt spray. Has an error code F4E3. Ordered sump assembly, pending approval. Part is not in stock, please contact customer when part is available and return visit can be scheduled.; ordrng 1 W11025157 (Sump assembly)"
REFRIGERATOR WHIRLPOOL ED2KVEXVQ00 Found unit not cooling. Found comp not running. Found control set to max. Tapped control. Unit started. Needs cold control. Quoted 108.65 for labor; ordrng 1 WP2198202 (Control) and 1 Ship (Ship)
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 Found machine with water dispenser hose out of holder. Clipped hose back in place and tested. Dispenser is functioning normally.
WASHER WHIRLPOOL WFW9620HC1 "Changed ACU. Tested machine, functioning normally."
DISHWASHER WHIRLPOOL WDTA50SAHZ "Tested machine, machine had bubbles even without soap. Jet dry was at full dispense. Turned down jet dry. Less bubbles. Instructed customer"
MICROWAVE MAYTAG MMV4206FZ5 Check microwave over for issue with not turning on and switching time to military time. It appears to be interlock switchs faulty. Ordering new switch kit and reschedule return visit for next Monday. ; ordrng 1 W11244490 (Switch kit)
DISHWASHER AMANA ADB1400AGB1 Installed new wash pump and run diagnostics but it still wont run do to control board not sending correct voltage to pump. Need office to reschedule return visit when part is received.; ordrng 1 W10906422 (Control) and 1 Ship to tech
DRYER MAYTAG MEDX655DW0 "Check dryer over for issue with not rotating drum and found that heater was coming on with out motor. Found thermo fuse blown and heater shorting to neutral. Replace heat element and cycle thermostat and thermo fuse. Clean out lint and lube rollers. Test cycle dryer and verify now working properly ; used 1 279838 (Heat element), 1 WP3977767 (Thermostat), and 1 WP3392519 (Fuse) from stock"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Check dishwasher over for issue with poor washing action and found error code during diagnostics f4e3 indicating a failing pump motor. Need office to locate part and reschedule with customer for return visit to finish repair.; ordrng 1 W11087376 (Wash pump)
WASHER WHIRLPOOL MHW6630HW2 "F5e3, found in diagnostics,cleared codes and ran diagnostics through ok, likely failing latch/acu needs new control and latch per diagnostics ; ordrng 1 W11316250 (Latch) and 1 W11322883 (ACU)"
DRYER WHIRLPOOL WED4850HW0 Check dryer over for issue with not starting when push button is pressed. Pull unit off pedestal and test thermo fuse found to be ok and pull start switch and took apart and reassembled with spring and retest and now dryer is running every time I push the knob in now.
DISHWASHER KITCHENAID KDFE104HPS1 "Connected unit, tested operations, no leaks during test cycle, ran full wash cycle no leaks, needs drain hose, drain loop and clamps as they are missing. Checking to see if we need to order missing parts; snapped 1 QuickPics"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new panel tested ok
RANGE WHIRLPOOL WEG750H0HZ0 Installed new panel and tested. All working as it should.
DRYER WHIRLPOOL WHD560CHW1 Took unit apart and checked lines. No leaks and system is cooling correctly. All checks ok.
WASHER WHIRLPOOL WFW97HEDBD0 Installed new valve and tested. All is working great now. Both cold and hot going into the machine as it should.
MICROWAVE WHIRLPOOL WML75011HN0 Needs a few parts due to bad door switches. Looks like it took out the cavity thermostat and the hood board. Need to order the parts and will be back.; ordrng 1 W11133802 (Hood control board) and 1 W11213317 (Cavity thermostat) and 1 W11213912 (Switch assy)
REFRIGERATOR WHIRLPOOL WRF535SWHZ05 One of the holders for the shelf was spun in the wrong direction. Spun it in the right direction and shelf goes in just perfect.
MICROWAVE WHIRLPOOL WMH31017HB4 Needs a control board the relay for the light is not working at all. No eta on the part so office to order part and reschedule with customer.; ordrng 1 W10892389 (Microcomputer) and 1 8206232A (Bulb)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Unit was constantly powering off then back on. Cust tried unplugging unit then plugging back in after several hours but it still did it. I plugged unit in and cooling came on, it did not repeat. Unplugged unit and unplugged and plugged back in all connections on main board and UI. Checked wiring harness connector on top of ref door, all good. Ordering main control and UI, parts on backorder, no ETA on main control, please x-part if possible. Cust will call when both parts arrive.; ordrng 1 W11224256 (Control) and 1 W11224590 (UI Assembly)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Installed new board and programmed, display now showing numerals, cooling came on. All ops good"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Left hand ref door warping on inside, liner contracting and bowing in multiple places. Liner not actuating door switch, tried installing shim so switch will actuate,shim will not stay in place because liner is so warped. Ordering door; ordrng 1 W11307224 (Dor fip ss lh)"
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Installed new icemaker and water valve. Cycled icemaker, fill normal. Told cust to dump ice after first 24 hours, then ok to use."
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Customer said making beeping noise again. Door alarm, Installed fridge switches, wrong switches sent out for freezer, if recall send out w11396033, and ui W11224590"
WASHER WHIRLPOOL WTW4815EW0 "Needs new gear case, belt and clutch, bearings bad, belt worn, part backordered office to follow up; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Clutch) and 1 WPW10006384 (Belt)"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Pulled out on mat, Installed new parts, unit tested ok, no leaks, cooling ok"
DISHWASHER WHIRLPOOL WDT720PADM1 "F9e1, f6e6, f8e2 found, also found unit leaking from diverter, sump tba NLa customer to buy new dishwasher"
WASHER WHIRLPOOL WTW5000DW3 "Unit non responsive, opened panel found drain pump tested open, motor tested ok, tipped back unit found harness to pump broken, needs new control, harness and drain pump, parts backordered office to follow up; ordrng 1 W11417466 (Control) and 1 W11399437 (Pump) and 1 W11255099 (Harness)"
WASHER WHIRLPOOL WFW9620HC0 "Shipping bolts not removed, removed these, spun out 6 towels normal"
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Turned icemaker back on shut door tracks are hanging up really bad had to push door closed icemaker cycled and filled dropped cubes customer stated they shut off when quit making ice will need new tracks added shim to door to press switch all the Way.; ordrng 2 W11265130 (Track)s, used 1 Wp2177331 (Shim) from stock"
WASHER MAYTAG MVWC465HW2 "Installed new control, ran diagnostics and calibration ok no leaks"
GAS RANGE WHIRLPOOL WEG745H0FS0 The front left burner wont light. I swapped it with the front left and it still wont light. Needs new burner head for customer to install.; ordrng 1 WPW10256028 (Burner) and 1 Shipping
REFRIGERATOR KITCHEN AID KRSC703HPS01 Installed new ice maker cover. Operation tested good.
MICROWAVE WHIRLPOOL WML55011HS3 Installed new control. Operation tested good.
DISHWASHER KITCHENAID KDTM354DSS5 Control panel bad; ordrng 1 W10803367 (Console)
REFRIGERATOR KITCHEN AID KRSC703HPS01 Installed new ice maker cover. Operation tested good.
MICROWAVE WHIRLPOOL WMH53521HW4 Installed magnetron and diode. Operation tested good.
DRYER WHIRLPOOL WGD9400SU0 "Belt broken, paid in full; ordrng 1 661570V (Belt) and 1 W10837240 (Pulley) and 1 Shipping and 1 Difftech"
DISHWASHER KITCHEN-AID KDTM404EBS3 "Sump leaking, paid in full; ordrng 1 W10861526 (Sump) and 1 Shipping"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace sump, run test cycle, ok"
DISHWASHER KITCHENAID KDTM354EBS2 "Replace door link and adjuster; used 1 Wpw10546503 (Adjuster), and 1 8194001 (Link kit) from stock"
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Solenoid working, ice bucket arm bent bent back still crushing both options, ordering bucket , customer to install; ordrng 1 WPW10558423 (Bucket)"
DRYER WHIRLPOOL WHD560CHW1 Took unit apart and checked lines. No leaks and system is cooling correctly. All checks ok.
MICROWAVE JENN-AIR JMW2430DS01 Found F2-E1 error. Console can be powered down and powered back up. Returns directly to the same error codes. Unable to enter diagnostics. Ordered a new console. Part ETA is 3/1/21. Office to locate part and schedule install with customer. Collect 85.90 at install. Part cover by a 5 year warranty ; ordrng 1 W10887855 (Console)
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Temps check ok, found no error codes in ice maker, removed water line to ice maker and confirmed water out of valve, indicates water line frozen to ice maker, I tested water line heater and it is working, possible water valve issue or intermittent heater operation. Water now getting to ice maker, advised to monitor. If problem persists would recommend water valve and fill tube heater."
DISHWASHER WHIRLPOOL WDF520PADM7 Ran unit no errors listed also ran in normal cycle out of diagnostics and unit fills drains and washes no issues. Not sure what customer was experiencing but unit is working correctly
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found disp not working and ice cubes small. Suspect issue with valve or reservoir. Ordering parts. Valve is bo. Please follow up with cust regarding return appointment and part avail. ; ordrng 1 W11043013 (Valve) and 1 W11346622 (Reservoir)
REFRIGERATOR WHIRLPOOL WRS312SNHW02 "Unit making a rumbling sound when running. Adjusted front rollers and raised ref door so level. Told cust about noise levels, food placement and airflow. All ops good"
WASHER WHIRLPOOL WFW72HEDW0 Checked machine and found a tear in bellows. Ordered bellows and quoted 85.90 for labor. Customer paid in full.; ordrng 1 W11106747 (Bellows)
DRYER AMANA NED4655EW1 Checked over the dryer found vent crash test for power at outlet no 220 across power cord customer to call insulation in electrician for repair.
WASHER MAY mvwc360aw0 "Tested machine-fills , agitates , and draining, but no spin. Removed shield and machine was leaking oil. Ordered gear case and other parts that appeared damaged by the part failure.; ordrng 1 W11454372 (Gear case) and 1 WPW10427633 (Shield) and 1 W10721967 (Splutch kit) and 1 WPW10006384 (Belt)"
WASHER WHIRLPOOL WTW5000DW3 "No error codes found. Ran an auto test. All tested ok. Removed belt cover. All looked normal. Advised customer on cycle selection, detergent use, load size and type"
DISHWASHER WHIRLPOOL MDB8959SKZ0 "Found machine with no power. Checked power at outlet, outlet bad. Electrician was on site, informed him of issue. Got power to machine, functioning normally."
REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Fill tube Heater open, should be 60 ohms, ordering fill tube kit, part backordered office to follow up; ordrng 1 W11366500 (Fill tube heater)"
DRYER WHIRLPOOL WED5620HW2 "Tested machine, some buttons not working. Checked and reseated wires. Found ribbon cable not fully inserted. Inserted ribbon cable. Machine functioning normally. Customer mentioned long dry times. Ran airflow tester and found machine had bad airflow. Informed customer that the vent is not allowing enough airflow."
REFRIGERATOR WHIRLPOOL GIOFSAXVY03 "Unit freezing items in fridge, temps erratic, water also will not dispense, ui is NLA would need rear board too which is backordered over 2 month, unit unrepairable to buy a new unit, recommended customer not try to reset unit as unit may stop running all together"
REFRIGERATOR JENNAIR JFX2897DRM02 WPW10736627 deli ui at whirlpool W10846539 icebox fan at Sioux Falls. Found deli ui out had to reset board to get it to respond did finally turn back on but this could be cause for concern due to this deli ui control tied into cooling portion of unit. Check icemaker and it runs fine fill also did find ice box fan a issue due to the fan not ramping unit in rpm just runs slowly which would cause ice making issues as well. Need to order parts listed need to call and schedule with customer ; ordrng 1 W10846539 (Ice box fan) and 1 WPW10736627 (Deli ui)
WASHER MAYTAG MHW5630HW0 "Ms pic.Customer washed a comforter in the bulky cycle. At the end of the cycle it was f.ash in F6-E3. She was able to get it started for 1 cycle and it drained, then flashed the code. I checked all ACU connections for tightness, then ohmed out the motor from the board. All motor windings showed good at 13.0-13.4 ohms. They should be between 6 and 20 ohms. Put 2 towels, a light blanket and a pair of snow pants into the unit to test it and saw thick suds pump.out when it went into the beginning drain cycle. :I poured 3 batches of water into,the tub, out it on drain/spin then cancelled the cycle. Did this until the water was clear, then put clothes in it and tested again. The timer flashed until f6-e3 displayed again. Needs the ACU W11322901. Estimate to repair is $525.96. Customer will discuss with spouse and call us back if repairing. They are aware the part is not currently in stock.Office to delete the parts from the parts page. Collected $1
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Installed new freezer door. ; used 1 Lw10918659 ( Freezer door assay) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Installed filter head and tested no leaks working correctly. Leveled unit also
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the evaporator fan assembly and the fan motor is staying on. Advised to allow 24-30 hours for the fresh food sect to cool down.
WASHER WHIRLPOOL WFW5090GW Wrong part panel does not come with board needs to be ordered separately. 2 man job; ordrng 1 W11367297 (Ui)
WASHER MAYTAG MVWB765FC3 Pick up ladder
WASHER WHIRLPOOL WFW5620HW0 "Use sled to pull unit out to proof stain from last repair, checked over unit tested out good found no new leaks, instruct customer to wipe down door seal and clean wear drains for seal door is to get a good drain to tub, nothing wrong with unit.."
REFRIGERATOR KITCHEN AID KFIS29BBMS00 Thawed evap installed parts per pointer cooling when left give 24 hrs for temps
REFRIGERATOR KITCHEN AID KRFF707ESS01 Installed ui and main cntrl cooling give 24 hrs for temps to regulate
DISHWASHER WHIRLPOOL WDF520PADM7 "Clean. Out air gap, test ok"
OVEN JENN-AIR JJW2430DP02 Installed convection fan and tested
REFRIGERATOR JENN-AIR JUD24FCECX00 Installed sensor and defrosted evap
DRYER WHIRLPOOL WHD560CHW1 Sensor for the lower lint filter is not sensing the filter. Tried with different filter and same error. Spliced together the sensor and then dryer works fine. Will need new filter sensor to fix properly but will work in the mean time. Office to schedule.; ordrng 1 W10651558 (Lint screen switch)
DRYER WHIRLPOOL WHD560CHW1 Undergarment caught in the blower wheel restricting the motor from starting. Removed and then it started with no issues. Make sure not to load or unload the unit with the lint screen out to prevent this.
REFRIGERATOR KITCHENAID KRFC300ESS03 Installed new gasket for the right ff door. Checks out good and used heat gun to reform seal. Also tightened up handles and added some loc tite to the left ff door handle as they have had trouble with that one loosening up.
DRYER WHIRLPOOL WED560LHW1 Found the motor connection was loose at the control. Pushed connector in all the way and all checks out good and is working and heating correctly.
REFRIGERATOR WHIRLPOOL MSS25C4MGZ03 WPW10384183 thermistor at whirlpool found faulty defrost sensor. Will need to call and schedule with customer ; O-emld tckt
WASHER WHIRLPOOL WTW4816FW2 The lid switch was bad. Operation tested good after installing a new lid switch.; used 1 W11307244 (Lid lock) from stock
WASHER WHIRLPOOL WTW5000DW1 No errors listed. Customer is doing to small of loads recommended doing bigger loads gave some tips to help.
COOKTOP WHIRLPOOL KCGS956ESS02 Installed parts and tested.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Ms pic.The display flashed replace filter and the UI buttons would not respond to the customers touches. The lights went off and the unit was not powering up for them at the same time as the UI buttons were out. Temperatures on arrival were 43 in the fresh food section and 2 degrees in the freezer. The lights are working and the user interface buttons test good. Ran the user interface diagnostics and the board buttons test good today. Ordering the User interface W11130216 and the hi voltage board W11089236.Office to check availability and follow up with the customer. ; ordrng 1 W11089236 (Hi voltage board) and 1 W11130216 (User interface assembly)
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Installed fan harness and tested.
WALLOVEN MAYTAG n/a "Ms tag not visible. Customer wrote it down from the owners manual.F2 is. Runaway temperature and is either the sensor or clock. The clock is no longer available. Replaced the oven sensor and tested. The oven preheated to 400 degrees, then dropped back down 325 after beeping. The 6 cycle temperatures were 405, 325, 393, 310, 378 and 293=2,104 / 6 = an average temperature of 351 degrees. Tests good. Collected $291.26 with card approval number 3586218340.; used 1 Shipping (Shipping) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Picked up the unused freezer door. Will return it to a shed.
DRYER WHIRLPOOL WGD4800BQ2 "Ms pic.The dryer makes a squeaking noise part way through the cycle with a full load. The idler wheel had excessive dust around the shaft. Replaced the idler, belt and lubricated the rear rollers wheels. Tests quiet.Collected $242.88 with check NUmber 9257."
RANGE WHIRLPOOL WFC315S0JW0 "Ms pic and of the receipt dated 11-23-20.Found no offset s for the temperature and the oven sensor ohms good at 1,089, which matches room temperature. Unit was pulled out before tech arrived. Performed a 6 cycle calibration test and fund the double line break was not closing to send voltage from the P 5-4 connector, The bake element on,y had 120 volts from the 4-4 terminal. Needs the electronic control with white overlay W11435999.Shows at Peoria, return Wednesday 2-17-21.; ordrng 1 W11435999 (Electronic control)"
REFRIGERATOR WHIRLPOOL WRF757SDHZ02 "Ms pic.The customer read the book thoroughly and noticed her icemaker looked different and did. It have a metal shut off arm. The owners manual,focuses on the old style icemaker with a lift up shit off arm. Hers has the icemaker in the ceiling and the shut off is on the left side of the ice bin. The ho,es she thought the wire arm would go into were the optical sensor holes. No parts needed."
KITCHEN KITCHENAID KDFE304DSS0 Found several rust spots in the tub. Service plus installed a new sump. Ordered a new tub. Office to locate part and schedule install with customer ; ordrng 1 WPW10681503 (Tub)
DISHWASHER WHIRLPOOL WDF520PADM7 Found error codes for wash motor failure and heater taken out of circuit. Ran an auto test. Unit fills and drains. No motor movement. Found spray arms clogged. Ordered a new sump and both spray arms. Parts are at WP. Office to locate and schedule install with customer ; ordrng 1 W11025157 (Sump) and 1 WPW10319027 (Lower spray arm) and 1 WPW10317197 (Upper spray arm)
WASHER WHIRLPOOL WTW4855HW1 Installed new control and tested. Calibrated and ran diagnostic cycle. All working as it should now. Quick wash is also working as it should now.
DISHWASHER KITCHEN AID WDT750SAHZ0 "Found hinges bent. Ordered hinges. Right hinge ETA is 3/12/21. Office to locate part and schedule install with customer. Collect for parts, labor $106.65, tax and ship at install; ordrng 1 WP8534854 (L hinge) and 1 WP8534853 (Hinge R) and 1 Ship"
WASHER MAYTAG MVWC565FW1 Found lid lock failure. Installed a new lid lock. Ran a test cycle. All tested ok; used 1 W11307244 (Lid lock) from stock
DISHWASHER KITCHENAID KUDS02FRSS1 Found no voltage at the junction box. Outlet that has the power supply for the unit has 120 volts. Customer will have the cord replaced
DISHWASHER KITCHEN AID KUDS24SEWH3 "Ran through a few test cycles and with some soap. Could get a leak but looks like its coming from in front, not underneath by water marks. Cleaned off door gasket and adjusted unit since it was hitting a screw on cabinet on right side which could restrict door. Customer going to run some load and if it starts leaking will check for suds. If no suds will need to try new door gasket as its getting pretty flat."
DRYER WHIRLPOOL WGD8000DW4 Picked up parts from the porch.
WALLOVEN KITCHEN AID KEBC208KSS0 Right hand hinge is having a restriction when opening the door. Will need new right hand hinge to fix the issue. Hinge sent in the left hand hinge. Customer paid in full for the repair. Office to schedule once we verify availability on part.; ordrng 1 WP9760575 (Right hand hinge)
MICROWAVE JENNAIR JMC2430WS01 Installed new turntable motor on the unit and all checks out good and unit is heating and turntable is rotating with no issues.
RANGE KITCHENAID KSEG700ESS0 Convention fan motor is very restricted. Couldnt find signs of anything stuck indicating its internal on the motor. Bake element on the unit has failed. Left light is burning out frequently so likely an internal short on the bulb receptacle. Office to get approval and order parts. Please update customer once we hear back from AIG and if we can get bake element.; ordrng 1 W11414552 (Convection assembly) and 1 W11281687 (Light socket and bulb) and 1 W10779716 (Bake element)
DISHWASHER KITCHENAID KDFE104HPS0 Drain pump running but not draining. Found big clog in the air gap assembly on the counter top. Cleared out and would drain but getting backup from disposal causing water on counter. Adjusted and cleared line to disposal and all checks out good and is working correctly again with no issues.
WASHER MAYTAG MHWC7500YW0 "Installed new brushes in motor, tested operations."
REFRIGERATOR KITCHEN-AID KSRG25FKBL02 "Installed new thermostat and freed up frozen auger motor, advised to monitor."
REFRIGERATOR WHIRLPOOL W8RXEGMWS01 "Unit has refrigerant leak, would likely cost more to repair unit than replace."
RANGE WHIRLPOOL WEG515S0FV2 "Customer moved in 15th of January, new house, customer concerned about oven sparking off and on, inst cust that is normal operation for spark ignition stove, also fixed drawer, unit preheated ok cycled ok, all functions ok ; O-emld tckt"
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Ice maker overfilling towards front of ice maker, indicates ice maker level or water valve issue. I removed ice maker and reinstalled and checked fill. Fills ok, advised to monitor. If problem persists will need to replace water inlet valve."
DISHWASHER MAYTAG MDB9979SKZ0 "Tested machine, machine fills , spraying and drain pump is running properly. Pull machine from cabinet and found hose kinked. Straightened hose and pulled more under sink to keep from getting anymore kinks when reinstalled. Tested machine and got no errors. Functioning normally."
DISHWASHER WHIRLPOOL WDT705PAKZ0 Changed part. Tested machine functioning normally with no leaks.
GAS RANGE WHIRLPOOL WFG515S0JS0 "Overlay that was left at house was damaged with customer move in needs new overlay left panel with customer they put in a safe spot, they will call when they get that overlay; ordrng 1 W11343212 (Overlay)"