Local Reviews

Twin Cities Appliance Rated 4.8 out of 5 stars based on 2866 customer reviews

Map of Eden Prairie, MN

Did a good job.




Review of Twin Cities Appliance

He’s very friendly and helped figure out the problem and took care of it.


Map of Edina, MN

The best




Review of Twin Cities Appliance


Map of Minneapolis, MN

Paula




Review of Twin Cities Appliance

Friendly, professional and efficient!


Map of Minneapolis, MN

Scott




Review of Twin Cities Appliance


Map of Minneapolis, MN

Great Service




Review of Twin Cities Appliance

Nate was very professional, explained what was wrong with the appliance and fixed it pretty quickly!


Map of Minneapolis, MN

Great service, nice people




Review of Twin Cities Appliance

Fixed my freezer, made it frosty and cold again. Knowledgeable and friendly repair staff. Fair charging policies- didn’t charge me extra to come back when the first replacement part installed was a dud. Excellent website let me see where my appointment was in the queue on the day of service and manage my expectations about timing.


Map of Minneapolis, MN

Quality Service — would recommend




Review of Twin Cities Appliance


Map of Hudson, WI

WiFi oven fix




Review of Twin Cities Appliance

WONDERFUL


Map of Rosemount, MN

Great Service




Review of Twin Cities Appliance


Map of Saint Paul, MN

Customer




Review of Twin Cities Appliance

Jay was informative and patient, I really appreciated his knowledge on all four of our new appliances.


Range repair




Review of Twin Cities Appliance

Excellent service


They’re Simply the Best




Review of Twin Cities Appliance

It was amazingly clear and helpful. Affordable and quick! So grateful to Twin Cities Appliance for making things happen in an efficient way.


Always the best




Review of Twin Cities Appliance

Down to earth service and pricing


Great service




Review of Twin Cities Appliance

Very nice


Jack




Review of Twin Cities Appliance

Extremely professional while precisely delivering on their promises.


Great service




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance


compartment and professional




Review of Twin Cities Appliance

Great organization and follow through on the part of Twin Cities. Ryan very professional and courteous. TCA is a great example of exemplary customer service.


Great service. Very personable and knowledgeable.




Review of Twin Cities Appliance

I would have appreciated it if he would have worn a face mask, however, since I am of an “at risk” age.


Response from Twin Cities Appliance:

Hi David- Thanks for the 5 stars- We do ask each customer at the time of the call, but most if not all are wearing masks all the time anyways. I will certainly follow up and make sure we do our best to keep things safe for all parties


great service




Review of Twin Cities Appliance

Dennis is knowledgeable .He was able to find what is wrong with the fridge. He explained things to me.


Great Service




Review of Twin Cities Appliance

Nate troubleshoot the problem quickly and had the parts on his truck to fix the problem. Overall, it was a quick and successful service appointment.


Warranty Work




Review of Twin Cities Appliance

All went great


Excellent and Friendly Service




Review of Twin Cities Appliance

Dennis has been out to our home to service our freestanding ice maker several times and each time he is prompt, professional, and friendly. We had some loose handles on our refrigerator doors and he tightened those while he waited. Couldn't have asked for a better service technician.


Great customer service




Review of Twin Cities Appliance


Dave is a true professional. He is friendly, courteous, and well trained.




Review of Twin Cities Appliance


Great Service. Fixed the problem quickly.




Review of Twin Cities Appliance

I would recommend your service.


Marcia




Review of Twin Cities Appliance

Great service! Super nice man!


Keith




Review of Twin Cities Appliance

Fast polite and very informative


warranty call on WHirlpool dishwasher




Review of Twin Cities Appliance

thankfully I was still under warranty. Dave the service person was .polite, efficient, on time, friendly evaluated problem and found a part, came back and finished the service promptly the following week (we had to wait for the part) the convenience was only to call the company and they took care of the rest. very easy!


Andrea




Review of Twin Cities Appliance

Good experience


Lenora




Review of Twin Cities Appliance


Great Service Person




Review of Twin Cities Appliance

Dave let us know when he was coming and diagnosed the problem right away. He is a very pleasant man and a great representative for your company!


Great service!




Review of Twin Cities Appliance


Super helpful




Review of Twin Cities Appliance


very prompt- good service/ technician




Review of Twin Cities Appliance


Review of Nate Allison




Review of Twin Cities Appliance

He was knowledgeable, thorough and very pleasant!


Owner




Review of Twin Cities Appliance


Prompt and friendly service




Review of Twin Cities Appliance


Great service call




Review of Twin Cities Appliance

When I called the receptionist was very nice and scheduled my appointment within a week. Service Tech Josh was on time and professional. Fixed my pro-style range quickly and was friendly. Thank you!


Very expensive repair




Review of Twin Cities Appliance


Response from Twin Cities Appliance:

Thanks for the review- It is hard when the part alone gets over 200.00 with tax from Whirpool for your dishwasher motor- Nice appliances sometimes have higher priced parts


Wonderful




Review of Twin Cities Appliance

Friendly


Dishwasher Repair




Review of Twin Cities Appliance

Jim did an excellent job, very polite and fast.


Dishwasher repair




Review of Twin Cities Appliance

I didn’t have to pay for it so it was great


great service and serviceman.




Review of Twin Cities Appliance


Refrigerator Problems




Review of Twin Cities Appliance


Great service, friendly technician.




Review of Twin Cities Appliance


Recent range service




Review of Twin Cities Appliance

The service was friendly, thorough and efficient.


Great Job, I will recomend them to everyone!




Review of Twin Cities Appliance

My dryer(new whirlpool) missing screws and manual. Sevice man came in and took care of getting running. It was under warrenty. He showed up on time


Maytag refrigerator failure after three years




Review of Twin Cities Appliance

Very grumpy, clearly not happy to be here.


Great service




Review of Twin Cities Appliance

Very professional, friendly and knew what he was doing! Doors look great and if I ever need anymore work done I’ll be requesting Dave


Great service, very friendly and informative




Review of Twin Cities Appliance

$109 for a service call seems a little steep to me. The service he provided was excellent he took the time to explain things very well. I would ask for Aaron for him again if needed.


Great




Review of Twin Cities Appliance

Top of the line. Good guy


Top load washer agitator not working




Review of Twin Cities Appliance

Explained the problem and gave a cost estimate. After getting my permission he fixed it for me.


Excellent work




Review of Twin Cities Appliance

Aaron identified the problem quickly and accurately. Our dryer is up and running. We’re happy.


refridgeratorcheck




Review of Twin Cities Appliance


TIMELY, EFFICIENT AND COMPETENT SERVICE




Review of Twin Cities Appliance

We enjoyed an excellent experience working with Twin City Appliance in all regards. We highly recommend them !!!


Friendly and Knowledgeable




Review of Twin Cities Appliance

Appointment tracking system is great. Dave called ahead and when he arrived he was able to immediately diagnose the problem. He had the necessary part with him and quickly fixed the issue. As a plus he adjusted our doors which should have been done at delivery. Dave is a friendly and knowledgeable person. I would certainly trust him with any future service issues.


Very professional




Review of Twin Cities Appliance

Mike was very professional. Got my dryer all fixed and back up and running. So glad!


Freezer




Review of Twin Cities Appliance

The service person that came out and the people on the phone where very pleasant, polite and great to work with. The problem got fixed and is still working great.


Warranty check




Review of Twin Cities Appliance

When he left he didn’t reinstall the screws to hold the dishwasher in place


Marty




Review of Twin Cities Appliance

Josh was prompt and quick. He told me exactly what needed to happen. and it did. The refrigerator works great. He was respectul of our appt. needs for the return trip and was done wihtin 10 minutes. Thanks Josh, and Twin City Appliance.


great service and got it done




Review of Twin Cities Appliance

Got right to work and answered my questions. Happy that the fridge is working now.


Excellent experience all the way around. Hung did a fantastic job!




Review of Twin Cities Appliance


The Best




Review of Twin Cities Appliance

We experienced the highest customer service from Josh. He exceeded our expectations! He was beyond helpful and courteous. We were greatly impressed! Thank you Josh!


Great service!




Review of Twin Cities Appliance

Very professional; great notification of service and timing


Great service from Nate of TC Appliance




Review of Twin Cities Appliance

Nate is great, polite & diagnose my dish washer problem quickly & honestly.


Great service, personable, knowledgeable




Review of Twin Cities Appliance

Would definitely recommend


Repair dishwasher




Review of Twin Cities Appliance

Very professional. Listened to our concerns. Was willing to correct the problem with no negative feedback.


Brad




Review of Twin Cities Appliance

Great place to deal with. Highly recommended!!


Great service, some questions on invoice when phone quote was different. Nate called in to get original quote.




Review of Twin Cities Appliance


Refrigerator problems




Review of Twin Cities Appliance

Technician came in and said there wasn’t anything he could do to fix the problem of my milk spoiling and my berries freezing. He said it was the design of this refrigerator. He said to move my berries and milk. Then he left. Very unsatisfying. Now my yogurt is freezing. My old 25 year old fridge worked better than this.


Great quick service




Review of Twin Cities Appliance


Efficient, effective and great price!




Review of Twin Cities Appliance


On time, very professional, great service




Review of Twin Cities Appliance


Good service




Review of Twin Cities Appliance

Good experience but we never got a receipt or any warranty information.


Came in, got to work, did a great job.




Review of Twin Cities Appliance


Microwave repair!




Review of Twin Cities Appliance

Very efficient, thorough and clean


Perfect




Review of Twin Cities Appliance

Nate was fast, safe, and friendly.


Great service




Review of Twin Cities Appliance

Diagnosed and fixed the problem quickly in one visit. Also we appreciated that the service person followed social distancing guidelines.


So convenient




Review of Twin Cities Appliance

Customer service was excellent and the staff was so easy to work with even with all the COVID related precautions.


Why no mask




Review of Twin Cities Appliance

Was very disappointed no mask was worn by tech


Very good, professional service




Review of Twin Cities Appliance


honest and direct




Review of Twin Cities Appliance

very open and straight forward about the issue. Only problem was having to wait a week to get the service guy here.


Great service




Review of Twin Cities Appliance

Great quick service .


John




Review of Twin Cities Appliance

Great service man. Very knowledgeable, friendly, and good at his job.


Awesome service and technician!




Review of Twin Cities Appliance


Good




Review of Twin Cities Appliance


Prompt service




Review of Twin Cities Appliance

Service fine but I thought expensive.


Quick and efficient service




Review of Twin Cities Appliance

Jared was very professional and courteous and resolved the issues with the ice maker quickly.


Whirlpool freezer




Review of Twin Cities Appliance


Macguyver




Review of Twin Cities Appliance

Kitchen aid no longer makes critical parts for our 13 year old fridge. Boo Kitchenaid. Dennis took some semi similar parts and cut, ground and beat them into submission. They worked. The alternative was buying a whole new fridge to fit into custom cabinets. He doesn’t say much, but he took care of business. Very happy.


Great service




Review of Twin Cities Appliance

Lukas was great! Very professional and polite!


Knowledgeable.




Review of Twin Cities Appliance

Analyzed the issue very quickly. Very personable. Helped us create a plan of action. Relayed accurate information concerning the warranty.


Bob D




Review of Twin Cities Appliance

Brand new refrigerator barely keeping the food cold.


Great




Review of Twin Cities Appliance

Excellent service he knew how to fix the noise


Sheryl




Review of Twin Cities Appliance

Great service- knowledgeable, prompt & helpful.


Terrific, friendly and efficient service




Review of Twin Cities Appliance


Personable Service




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance

The tech was very nice. He was super knowledgeable and answered all my questions.


Great service people




Review of Twin Cities Appliance

We hope this last service appointment has finally fixed the problem, as the first two did not. Time will tell.


Lukas Fletcher was great!




Review of Twin Cities Appliance

Lukas was friendly, knowledgeable, and fast.


Good Service




Review of Twin Cities Appliance

Got service right away


Good service fixed in about ten minutes




Review of Twin Cities Appliance


Wonderful Customer Service!!




Review of Twin Cities Appliance

From the first call to the scheduling to the completed service, it was a wonderful experience!


Great warranty work done




Review of Twin Cities Appliance


Excellent service




Review of Twin Cities Appliance

I had a wonderful experience. My issue was resolved very fast, and the technician was super courteous, Highly recommended!!


Warranty work/quick service




Review of Twin Cities Appliance


Naomi




Review of Twin Cities Appliance

Unable to find a repair beyond pulling refrigerator away from wall more. Very professional otherwise.


Great Service




Review of Twin Cities Appliance

This was one of the best customer experiences I’ve had! On time, knowledgeable, and professional!


Great Service!




Review of Twin Cities Appliance

Andrew was awesome! He worked really hard to fix a difficult problem. He did a great job and we thank him for helping us.


Quick service and helpful tech




Review of Twin Cities Appliance


Great Service




Review of Twin Cities Appliance


best service call from any vendor




Review of Twin Cities Appliance

Courteous, on time, very knowledgable


Great service!




Review of Twin Cities Appliance


great service




Review of Twin Cities Appliance

was on time Did a great job supply was good


Nick Aalbers




Review of Twin Cities Appliance

Awesome! Ryan was very professional and efficient! He was here when he said and I appreciated the time tracking! Thanks


Jeff




Review of Twin Cities Appliance


Thanks




Review of Twin Cities Appliance


Great Service




Review of Twin Cities Appliance


Great service and knowledgeable technician




Review of Twin Cities Appliance

On time and very professional. He had my washer fixed in no time!


Great service , timely and friendly and




Review of Twin Cities Appliance


Great service. Found the difficult problem.




Review of Twin Cities Appliance

Not happy about having to empty the refrigerator and freezer and deal with the food 3 times, but happy problem was resolved. I feel the refrigerator is a “lemon” as we have had the problem twice in one and a half years, it is not even 5 years old. But, appears to be working again, Jay worked very hard on it.


Great Service!!!




Review of Twin Cities Appliance

Jared could not have done a better job. Excellent customer experience.


Amazing Service




Review of Twin Cities Appliance


Service wasn’t necessary




Review of Twin Cities Appliance

Josh was polite, neat, and pleasant. After removing the door, we realized there was not a leak and therefore service not necessary.


Very short eadtime




Review of Twin Cities Appliance


Great Service




Review of Twin Cities Appliance


Great service, went out of his way to get another part for our machine




Review of Twin Cities Appliance


Great




Review of Twin Cities Appliance

Fixed it fine. We just talked, kept our distance


Great Service




Review of Twin Cities Appliance


Good service




Review of Twin Cities Appliance


Refrigerator




Review of Twin Cities Appliance


Hough




Review of Twin Cities Appliance

Great service


Repair made perfectly but no mask, gloves, booties!!!!




Review of Twin Cities Appliance

Repair was made quickly and perfectly. We were shocked repair person did not wear gloves, mask or booties in our home. Asked to borrow a towel and left on kitchen counter. We have and will continue to use Twin City Appliance for our Jenn Aire warrenty work but will not allow them back in our home unless they advise repair person will wear protective Covid-19 items. Hero Plumbing is coming today and they advised their tech will be properly suited.


Great Service




Review of Twin Cities Appliance


Great Service




Review of Twin Cities Appliance

Andrew gave great friendly service! However My Whirlpool Electric Range is running HOT and still does not cook food evenly in the Oven. Was suggested to cook at lower temps and longer times. The Service was fabulous!! The Oven/Range is NOT!!


Great service




Review of Twin Cities Appliance

Dave fixed my microwave super quickly and was very friendly. I can’t speak to the price, the microwave was under warranty and I live in a complex.


Knowledgeable and helpful




Review of Twin Cities Appliance

Timely fix


Fast service




Review of Twin Cities Appliance


Freezer repair




Review of Twin Cities Appliance

Nate did a fantastic job. He was on time, diagnosed the problem and performed a temporay fix until a replacement part could be ordered. He returned several days later, again on schedule, and quickly replaced the part. During the process, he kept me informed of what was going on, and I really appreciated that. Thanks to Nate and Twin Cities Appliance Service for a job well done.


SDS




Review of Twin Cities Appliance


As expected




Review of Twin Cities Appliance

Quick and simple service


Clearly a professional




Review of Twin Cities Appliance


Fast Response




Review of Twin Cities Appliance

We were able to get our dryer fixed quickly, parts were ordered and came right away. The technician was very polite and professional.


Great service




Review of Twin Cities Appliance

Attentive and thorough service. The problem with my washer was more complicated than we thought. They were great about the process - it needed a couple parts, which they had shipped promptly. They arrived right on the day they said they would. They brought in a guy from Whirlpool who was great and fixed it up.


Guido




Review of Twin Cities Appliance


Took 3 visits, but appears to be working now. Repairman courteous and neat.




Review of Twin Cities Appliance

Refrigerator is 5 years old, and we had issues 1and 1/2 years ago, same type of problem this time. I fear this refrigerator is a “lemon”.


Judy




Review of Twin Cities Appliance

Hung very pleasant, answered All my questions & gave me a couple of pointers also. Was very helpful.


Hung went above and beyone to repair my washing machine




Review of Twin Cities Appliance

Just as a FYI the first service person that came to my home was Duane. He was very rude. I was so concerned that he would be returning to fix my machine. He ordered the wrong parts! I was very happy with Hung who worked hard to repair my machine.


Thanks




Review of Twin Cities Appliance


great service




Review of Twin Cities Appliance


Great Service




Review of Twin Cities Appliance

We had a broke oven still on warranty and they came out, looked at it and came back that same week to repair the oven.


Quick




Review of Twin Cities Appliance


Dave




Review of Twin Cities Appliance

Great service. Prompt. Immediately identified and fixed the problem.


Very Professional, warranty service




Review of Twin Cities Appliance

Lucas did a great job. Professional, efficient, and courteous. Came out to solve one problem but noticed another and fixed that one, too !


Great Service!




Review of Twin Cities Appliance


Great help




Review of Twin Cities Appliance

Helpful on the phone and the repair man was diligent in solving my problems


He was excellent




Review of Twin Cities Appliance


Lukas was on time and friendly




Review of Twin Cities Appliance


Your contact, Nate, was very much a gentleman. He informed us that the noisey washer is functioning fine. The fact that it has no bottom cover makes t




Review of Twin Cities Appliance


Customer




Review of Twin Cities Appliance

Good job


Nancy




Review of Twin Cities Appliance

Great service


Great service and infromative advice.




Review of Twin Cities Appliance


Jamie Stoudt




Review of Twin Cities Appliance

Jared was great... fast, professional, and personable. Three issues with your process, however. Our tenant renting that apartment is ok with me not wearing a mask, but felt it was unacceptable for a service tech to travel from house to house and not wear a mask inside her apartment. Also, the appointment window was from noon to 3:00, but the tech got there at 5:00. Your system needs to add notifications for delays. Also, the final email from you included an invoice for $151.00. This was a new Amana stove that burned out a burner within seconds of the first time it was turned on. We should not have received an invoice. Thanks!


Double oven




Review of Twin Cities Appliance

Curtious and efficient!


Great service




Review of Twin Cities Appliance

Quick, efficient & kind


great friendly servicce




Review of Twin Cities Appliance

he shared his findings on the way


Ice and pressure




Review of Twin Cities Appliance

Ryan worked efficiently and did some extras to satisfy our concerns -- checking pressures in the sealed system and adjusting front legs to have doors and drawers close properly.


Matt




Review of Twin Cities Appliance

Ryan was very knowledgeable and did a great job fixing our dishwasher.


Gas oven range / starter replacement




Review of Twin Cities Appliance


Excellent service.




Review of Twin Cities Appliance

Nate was wonderful--very knowledgeable and efficient. Was able to determine the problem quickly. Just a sweet, courteous guy overall.


KitchenAid refrigerator




Review of Twin Cities Appliance

Courteous seemed very knowledgeable fixed our problemWith refrigerator not cooling


tried to help




Review of Twin Cities Appliance

nice young man--well informed--shared knowledge--was kind to an old woman


Fantastic Technician




Review of Twin Cities Appliance


Fridge repair




Review of Twin Cities Appliance

All went well!


Maytag washer issues




Review of Twin Cities Appliance

Service provided was prompt and technician was friendly, polite and explained issue.


Fast Service




Review of Twin Cities Appliance

Our dishwasher started leaking on Sunday Night. I called Monday morning and it was fixed the next day.


Great friendly service




Review of Twin Cities Appliance

Very happy with the service provided. Service repair man was clean, friendly, and courteous.


Great service.




Review of Twin Cities Appliance


Michele




Review of Twin Cities Appliance


Very knowledgeable and friendly




Review of Twin Cities Appliance

Quick and efficient


Fantastic Customer Service




Review of Twin Cities Appliance

From start to finish, they were very professional, super easy to work with, and incredibly fast. Had my dishwasher fixed within 48 hours. The technician, Jim, was very nice and very knowledgeable. He even taught me a few things about the dishwasher! I hope I don't need to use their service again, but if I have to, what a peace of mind they provide. Thank you!


It was awesome




Review of Twin Cities Appliance


Excellent service




Review of Twin Cities Appliance

We were very pleased with the service we got! Thank you!


Trip fee




Review of Twin Cities Appliance

$97 to tell us our dishwasher is not broken after all. Why get charged trip fee for that when repair guy was already there to fix fridge and we had to pay trip fee for that as well?


Response from Twin Cities Appliance:

There is only one trip charge- There is an additional diagnostic charge for any additional appliance. You do have issues with the dishwasher, but it was discussed some changes you could make w/o replacing parts to try that and see- let us know if there is more we can help with


Erica




Review of Twin Cities Appliance

Wonderful, professional and quick..


Caylors




Review of Twin Cities Appliance

Awesome experience


Great Service




Review of Twin Cities Appliance

Ryan Williams did a great job of quickly assessing what needed to be done to repair my refrigerator. He avoided installing the wrong part that was previously ordered by another technician which would have caused another unnecessary delay. Ryan was very knowledgeable and had excellent communication skills. Totally trust and appreciate his work.


Repair was great!




Review of Twin Cities Appliance

Jim replaced the part in less than 5 min. Greatly appreciated my washer works again.


Fantastic




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance


Very nice guy.




Review of Twin Cities Appliance

I would use again


Good service




Review of Twin Cities Appliance


Home owner




Review of Twin Cities Appliance

Excellent professional polite services


Very pleased




Review of Twin Cities Appliance

Andy was professional and did a great job on our microwave and washing machine.


Great service




Review of Twin Cities Appliance

Ryan had to come back three times to repair my freezer drawer fixing a different problem each time. Good work and pleasant attitude. Now it works great!


Quick response to set up appointment




Review of Twin Cities Appliance

Quick service. Not so friendly repair person


Great, honest service.




Review of Twin Cities Appliance


Punctual, effecient and Friendly!




Review of Twin Cities Appliance


James




Review of Twin Cities Appliance

He is Great a true professional!


Dave S.

Dave S.

REFRIGERATOR KITCHEN AID KRFC704FBS00 "Ms pic.Frost build up and noise were from the freezer evaporator. With the defrost cycle remedying the issue technician believes this is what happened:Temperatures on arrival were 2 degrees in the freezer and 46in the fresh food section. There is no excess frost on the fresh food evaporator and there is ice build up on the right side of the freezer top Pull put drawer. A roll of cookies was on the top flat part of the right freezer pull out. Appeared to be sweet on something else and that created friction against the freezer ceiling. The right side of the freezer Fraser did not close completely so ice built up in the air vent in front of the evaporator fan blade and caused the inefficient cooling wind noise. I repost ones the food, melted the ice build ups and lubricated the drawer glides. The freezer door closes easily and completely now."

Near Betty Ln, Eagan, MN 55123
Dave S.

Dave S.

RANGE AMANA AER6603SFS2 "Ms picTook a picture of one of the burner plugin cane tore that was. Not clipped in place ain’t came off. Recrimped the connector, attached it and it tested good in high, medium and low settings."

Near Voyageur Pkwy, Hastings, MN 55033
Dave S.

Dave S.

REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Replaced the lower hinge and now the door opens and closes quietly. On,y noise heard now is when the door contacts the door switch when the door is almost completely closed."

Near Farm St, Hastings, MN 55033
Dave S.

Dave S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "MS pic and of the gap at the top of the freezer door gasket.Found the owner’s manual and the air filter that was in the same bag was under the bottom freezer pull out bin. The filter interfered with the drawer completely and created ice build up around the door. Removed the manual and filter, thawed away the ice and frost build up and now the drawer closes completely."

Near Hamlet Ave S, Cottage Grove, MN 55016
Dave S.

Dave S.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Ms pic.Can hear it drain, then fill with water but it doesn’t appear to be washing. Tested unit in diagnostics and code 4-3 displayed. Found the motor sump assembly had voltage to,it but was not washing. Needs a motor sump w11025157.Office to order and follow up with the customer, who had X parting explained to them.; ordrng 1 W11025157 (MOTOR SUMP ASSEMBLY )"

Near Archer Ct, Inver Grove Heights, MN 55077
Jared F.

Jared F.

DISHWASHER MAYTAG MDB8989SHZ0 Installed parts. Tested machine.

Near 200th St, Dresser, WI 54009
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Installed new jazz board, unit tested ok"

Near Juniper St NW, Andover, MN 55304
Andrew S.

Andrew S.

WASHER WHIRLPOOL MVWB835DW4 "Installed parts and ran diagnostics and calibration through ok, no leaks"

Near Alamo Cir NE, Blaine, MN 55449
Dave S.

Dave S.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Ms Pic.Customer had multiple power outages. Unit made a funny noise after the last one and Did not cool well. She power cycled unit as per WP customer service with no change.Temperatures were 76degrees in the fresh food section and 18 degrees in the freezer. Unit is not defrosting. Tried performing defrost diagnostics and found the control board will not go into diagnostics. Power cycled the unit to get it back on. The board control the defrost. Need a new electronic control board in the back rear, a W11035836 and a new UI, W11082837.Steamed away the ice build up around the evaporator fan and it came on. Steamed away the evaporator ice for use between trips to the home.Office to order the parts and reschedule with the customer.; ordrng 1 W11035836 (ELECTRONIC CONTROL) and 1 W11082837 (UI)"

Near Dorland Ct, Maplewood, MN 55119
Mike T.

Mike T.

DRYER MAYTAG LDG5914AAE "Dryer ,..checked dryer operation,,checked light socket and wiring for short ..wiring and bulb appear to be good no Looose wires and no shorting out ,.door switch checked out good and ohms out fine ,.light socket is faulty .needs new socket ,part no long available"

Near Dawn Cir, Arden Hills, MN 55112
Dave S.

Dave S.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer said the new control stayed at setting 3 for a month, then it jumped to 4. Temperatures on arrival were 7 degrees in the freezer and 40 in the fresh food section. Tech suspects power surges, spikes or erratic electronic controls. Ordering the electronic control again that is ETA TBA along with a fresh food thermistor.Office to order parts and follow up with the customer.; ordrng 1 W10888965 (FRESH FOOD THERMISTOR) and 1 W11353813RP (ELECTRONIC CONTROL)"

Near Bush Ave, Saint Paul, MN 55106
Mike T.

Mike T.

WASHER WHIRLPOOL WTW5000DW1 "Washer. ,checked washer operation washer not spinning ,,found washer basket slipping in spin ,....the basket hub on transmission has failed and is stripped out .replaced and installed new basket hub ,recalibrated and tested and al spinning good now.; used 1 W10528947 (HUB AND RETAINER) from stock"

Near 29th Ave NW, New Brighton, MN 55112
Mike T.

Mike T.

DRYER WHIRLPOOL WED4959HW0 "Dryer checked dryer operaration. ,dryer not heating ,,,checked thermal fuse ,,dryer cut.out and heating element .all checked good ,all homed out ,,,.found voltage to dryer is bad ,,,have 110v on red terminal ,,and 110von black terminal ...but toghter red and black .get 0 volts ,,electric coming to dryer outlet is bad ,,bad electric ,,needs electrician repair ."

Near Marshall Ave, Saint Paul, MN 55104
Dave S.

Dave S.

MICROWAVE WHIRLPOOL WMH31017HW3 "Called Nathan on the way and was advised Kristina was at the office to let me in.I called he office from the entrance phone, got an answering machine. Waited a few minutes and tried again at the 651-483-1115 number on the door. Received the same message about no one being able to take the call at this timeWill need to get the office hours and reschedule.Still need MS verification.; saved tckt"

Near County Rd D Cir, Saint Paul, MN 55109
Mike T.

Mike T.

DRYER AMANA NED4655EW2 "Dryer. Checked dryer operation. Drum not turning ,,took apart and found broken drum belt ,,replaced and installed new drum belt ..and adjusted loose vent pipe ,,ran and all working good now ..; used 1 341241 (BELT) from stock"

Near Arion St E, Saint Paul, MN 55118
Hung N.

Hung N.

DRYER MAYTAG MEDX655DW1 "Remove tooth pick in blower wheel, check over unit tested out good noise is gone.."

Near Crooked Lake Blvd NW, Coon Rapids, MN 55448
Hung N.

Hung N.

WASHER WHIRLPOOL WFW7590FW0 Install pump washer is in unit 1339 and it’s in the middle of living room I’d installed it but no water access to test for leaks..

Near Oak Grove Pkwy, Brooklyn Park, MN 55445
Hung N.

Hung N.

WASHER MAYTAG WTW4800BQ0 "Decline estimated Ran diagnostics found no codes, customer complaining that a few times would fills in a little and do nothing soap is still on clothing, check under u it found no oil leaks, all drive parts looks good, would need a board is my guess bc it didn’t show me any codes and customer is having problem with it staying on.."

Near Ensign Ave N, Minneapolis, MN 55428
Hung N.

Hung N.

REFRIGERATOR WHIRLPOOL MRT311FFFH0 "Install meat draw both left n right rail, instruct customer not to over pack shelves..."

Near 28th Ave N, Minneapolis, MN 55427
Hung N.

Hung N.

RANGE KENMORE 665.750141 Install ignitor check over unit tested out good..reach 350 temp as set...

Near Girard Ave N, Minneapolis, MN 55430
Hung N.

Hung N.

DRYER KENMORE 110.728121 "Decline estimated would need coils 279834, customer wants to get one.."

Near Morgan Cir N, Minneapolis, MN 55444
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Customer stated food spoiling after only a few days. He bumped it down to 33 but it didn’t make a difference. I was getting temps of 42 degrees on 3 different shelves. The thermistor was reading wrong which was causing it to cycle off too early. Installed new thermistor and instructed them to give it 24 to 48 hours to stabilize.; used 1 W10316760 (THERMISTOR) from stock

Near Territorial Trail, Maple Grove, MN 55369
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF532SMHW01 The mullion still isn’t snapping back like it should. Operation tested good after moving the mullion catch down.

Near 27th Pl N, Minneapolis, MN 55441
Hung N.

Hung N.

DRYER MAYTAG MGD7230HW0 "Blower fell off, try pulling it back then fan hitting blower housing, so order motor,base bracket motor, clips and blower...; ordrng 1 279787 (MOTOR) and 1 W10888146 (HOUSING) and 1 WP697772 (BLOWER) and 1 WPW10121316 (MOTOR CLIP) and 1 WPW10242878 (BASE BRACKET)"

Near Yellowstone Trail, Minneapolis, MN 55444
Lukas F.

Lukas F.

REFRIGERATOR KITCHEN AID KSBS25FKBL00 Unit not cooling due to a bad inverter board. Due to the age of the refrigerator and price customer is going to buy a new unit.

Near Inland Ln N, Plymouth, MN 55447
Lukas F.

Lukas F.

REFRIGERATOR KITCHEN AID KBFS22EWMS7 Customer stated the door was left open and temperatures started to rise. He closed the door and they continued to rise. He then reset the breaker and temps came back down. Temps at 0 and 38 today. All fans and compressor checked good. Customer will monitor temps.

Near Holly Ln N, Plymouth, MN 55447
Lukas F.

Lukas F.

REFRIGERATOR KITCHENAID KRSC703HPS00 Customer stated making a buzzing noise after getting ice. The buzz he is hearing is a typical solenoid buzz when the ice maker mold fills.

Near Glendale Cove Ln, Long Lake, MN 55356
Lukas F.

Lukas F.

RANGE WHIRLPOOL KSGG700EBS1 Customer has two of the exact same ranges and this one takes twice as long to preheat. The burner heights are very low Indicating low gas pressure. Need to try new regulator to eliminate the range. ; ordrng 1 W10861656 (regulator)

Near Evergreen Ln N, Plymouth, MN 55441
Lukas F.

Lukas F.

WALLOVEN KITCHEN AID KEBS208DBS6 The front and rear fuses went bad after a self clean. Operation tested good after installing new fuses.

Near Fetterly Ln, Minnetonka, MN 55305
Duane W.

Duane W.

DISHWASHER KITCHENAID KDFE104HPS0 "4-3, need new sump, will call if finds reciept"

Near Cloud Dr NE, Blaine, MN 55449
Duane W.

Duane W.

DISHWASHER WHIRLPOOL KDTM404KBS0 "No error codes, run cycle and noise is water hitting side walls of machine, normal sound levels"

Near Pierce St NE, Ham Lake, MN 55304
Ryan W.

Ryan W.

DRYER MAYTAG MEDX655DW1 Door was twisted may not have been sealing on bottom Adjusted door all is sealing now and vent tests good customer to use and see if helps with drying now that door is sealing better

Near County Rd 52, Norwood Young America, MN 55368
Ryan W.

Ryan W.

REFRIGERATOR KITCHEN AID KRSC500ESS01 Customer stated changed filter and now icemaker is working great picked up icemaker that was sent out.

Near Clarence Ave, Mound, MN 55364
Ryan W.

Ryan W.

WASHER KENMORE 110.2800201 "Gearcase bearing bad leaking water all over shifter, belt and capacitor will need listed parts quoted 152.70 labor, 109.00 diag, parts shipping tax = 692.43 customer will think about it and get back to usW11132267 261.42 gearcaseWPW10006355 55.47 shifterWPW10006384 22.30 belt W10804664 47.40 capacitor"

Near Arbor Cir, Hopkins, MN 55305
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Duckbill Drain frozen installed drain kit per Service pointer thawed drain all ok now ; used 1 W11190084 (DRAIN TUBE KIT) from stock

Near Blake Rd S, Hopkins, MN 55343
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KRFF507EWH01 Bad lower right side ff led light installed new test ok.; used 1 W11462342 (LED MODULE) from stock

Near St Andrews Ave, Minneapolis, MN 55424
Ryan W.

Ryan W.

MICROWAVE WHIRLPOOL WMH31017HS2 Installed parts advised josh they need to have someone come and do venting. Also noticed wall plate Does not support bottom too well will need to have her checked as well.

Near Bren Rd E, Hopkins, MN 55343
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Unit is in 410 now installed dye drier found oil at 1 of the locrings in back cut out and brazed charged to factory spec unit cooling give 24 hrs for temps let run for 2 weeks see if temps hold if so unit is good if start to rise will need to come basic and leak check at that time

Near Bren Rd E, Hopkins, MN 55343
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Water collecting in dispenser area after getting water then drips out later. Trimmed off excess plastic now is ok advised tenant to leave water under for 1 to 2 seconds to catch residual then should not drip again after thst. Water filter is also getting plugged slowing flow way down removed for tenant office to handle billing

Near Bren Rd E, Hopkins, MN 55343
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Tubing and cardboard making vibration noise adjusted tubing moved around cardboard and pads now sound level normal

Near Whispering Oaks Dr, Eden Prairie, MN 55346
Lukas F.

Lukas F.

MICROWAVE WHIRLPOOL WMH31017HS3 Cabinet damage around the upper interlock. This is causing a door latch issue which cannot be repaired. Per tech line she is writing it as unrepairable cabinet damage. Customer will need to call customer service since it’s past 30 days. Tech line File #7728475455

Near Sheridan Ave N, Minneapolis, MN 55411
Joshua S.

Joshua S.

WASHER WHIRLPOOL MVW7230HW0 Normal operation of unit explained to customer how unit will run and gave tips to help with washing.

Near Dufferin Dr, Savage, MN 55378
Joshua S.

Joshua S.

DRYER MAYTAG MGDB765FW0 Customer drying fleece causing burning marks on exhaust. Advised customer to dry those items on low heat.

Near 129th St, Savage, MN 55378
Joshua S.

Joshua S.

WASHER WHIRLPOOL WFW6620HW1 Installed front panel and tested.

Near Winged Foot Trail, Eagan, MN 55123
Joshua S.

Joshua S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer says unit was replaced doesn’t need service

Near Wilderness Run Rd, Eagan, MN 55123
Joshua S.

Joshua S.

WASHER MAYTAG MVW6230HW0 Found faulty drain pump locked up will need to order W11396717 at whirlpool customer scheduled for Monday ; ordrng 1 W11396717 (DRAIN PUMP )

Near Oak Ave SE, Montgomery, MN 56069
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRT111SFDB04 Doors were reversed incorrectly causing bad seal realigned and tested

Near 142nd St W, Apple Valley, MN 55124
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 WPW10300024 ICEMAKER at Sioux Falls ICEMAKER just continues to cycle. Need to call and schedule with customer . ; ordrng 1 WPW10300024 (ICEMAKER )

Near Stonecrest Path NW, Prior Lake, MN 55372
Joshua S.

Joshua S.

COOKTOP MAYTAG MGR8800FZ0 Customer is gettting surface scratches on stove top from clean8ng it with sponge etc. this isn’t covered due to past 30 day. Customer not happy calling Maytag.

Near Early Bird Cir, Apple Valley, MN 55124
Joshua S.

Joshua S.

RANGE WHIRLPOOL WFE525S0JS0 Glass isn’t needed glass isn’t scratched it is left over glue from mfg and packing.

Near Ikaria Trail, Lakeville, MN 55044
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Door was getting left open advised customer to make sure they pull door open from center rather than left or right and keep things from blocking racks.

Near Durango Trail, Lakeville, MN 55044
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Pulled unit out on pads and installed new LED power supply board. Plugged unit back in, display came on, all ops good"

Near 169th Ln NE, Ham Lake, MN 55304
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Led module failed, replaced module, lights now functioning."

Near Drew Ave S, Edina, MN 55410
Dennis M.

Dennis M.

RANGE WHIRLPOOL WFG525S0JZ0 "Ignitor too close to burner, not jumping gap to cap. Adjusted Ignitor gap, now functions properly."

Near W Minnehaha Pkwy, Minneapolis, MN 55419
Dennis M.

Dennis M.

DISHWASHER WHIRLPOOL MDBH945AWB0 "Control panel failure, part no Longer available. Can not repair."

Near Garfield Ave, Minneapolis, MN 55409
Joshua S.

Joshua S.

WASHER WHIRLPOOL CAE2795FQ1 W11159068 gearcase at vadnais W11213879 belt at whirlpool W10721967 splutch kit at vadnais WPW10427633 cover at vadnais. Found bad gearcase will need caused shaft to drop and grind hole in motor cover and rip belt. Ship parts to tech will need to call and schedule with customer. Need extra time for repair ; ordrng 1 SHIPTOTECH and 1 W10721967 (SPLUTCH KIT) and 1 W11159068 (GEARCASE) and 1 W11213879 (BELT) and 1 WPW10427633 (COVER)

Near 24th St NE, Owatonna, MN 55060
Nate A.

Nate A.

MICRO/OVEN JENN-AIR JMW2430WP02 Installed new magnetron and inverter board. After replacing parts was tested with cup of water. All checks out good and is heating correctly again.

Near Walden Trail, Wayzata, MN 55391
Nate A.

Nate A.

RANGE JENN-AIR JGS8860BDP Ignitor not coming on at all. Ohmed out and tested open. Installed new ignitor and tested. Unit heating with no issues and all checks ok.

Near Foxgate Dr, Hopkins, MN 55305
Nate A.

Nate A.

WASHER WHIRLPOOL LSR7233EQ0 Pump was locked up. Pulled off and found a sock in the pump. Agitator dogs were also stripped. After replaced dogs and removing sock all checks out good and is working correctly with no issues.; used 1 80040 (AGITATOR DOGS) from stock

Near Fairfield Way, Hopkins, MN 55305
Dennis M.

Dennis M.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Moisture in pantry drawer, shorted deli control. Ordering pantry door and user interface, advised door may take up to 4-6 weeks to ship. Parts ship to customer. Office to follow up when parts ship. ; ordrng 1 W10758049 (cntrl-elec) and 1 W10919626 (dor-fip)"

Near Dupont Ave S, Minneapolis, MN 55419
Nate A.

Nate A.

STACKPAIR WHIRLPOOL WETLV27HW1 Noise was less apparent after they moved to a different unit was able to recreate noise pushing on blower housing. Was hitting the back of the fan so bent the housing back into place and all checks out good with no issues.

Near 48th Ave S, Minneapolis, MN 55417
Nate A.

Nate A.

RANGE JENN-AIR JGRP536WP02 No error codes on the unit. Tried on convection mode and fans cycling on. Oven is igniting with no issues. Let preheat to set temp and achieved preheat with no issues. Cycled convection fans on and off in test mode and check out good each time. Customer going to use and will let us know if still having issues.

Near 11th Ave S, Minneapolis, MN 55417
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Checked evap and thawed remaining frost. Installed new defrost thermister. Pulled unit out on pads and installed new main board. Cooling came on, all ops good"

Near Mississippi St NE, Fridley, MN 55432
Nate A.

Nate A.

RANGE JENN-AIR JDS9860AAP Installed new control and unit is giving good voltage out of the control but not getting voltage through the dlb relay on the back. Will need that. Left board with customer so we can be sure it’s needed once we have the bod relay to test. If both needed customer will owe $69.88 for part and tax on return.; ordrng 1 WP74003482 (relay- aux)

Near Willow Ln S, St. Louis Park, MN 55416
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRS331FDDM01 "Unit tripping breaker again. Tenant could not tell me how long it went since the last repair. Removed evap cover and checked heater, again grounded to evap shield. Tested wiring harness connector, also grounded to shield. Ordering new defrost heater, harness and heater clips. Job code 2; ordrng 1 SHIPTOTECH (DIRECT TO TECH) and 1 W11225843 (HARNESS) and 2 WP2161324 (CLIP)s and 1 WPW10495967 (HEATER)"

Near Oak Grove Pkwy, Brooklyn Park, MN 55445
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Thawed out evap drain ok, draining now, pulled unit out on mat, installed filter head, no leaks, icemaker filled and filter not leaking dispenser ok, all functions ok, can return trap"

Near Quintana Cir NW, Ramsey, MN 55303
Jay S.

Jay S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit not maintain8ng 5emp in either section, only partially cooling. Removed freezer evap cover and found ice buildup along top of evap. Leak or restriction in sealed system, need to install a dye drier and recharge 5hen let it go and see what happens. No 5ime right now, will try and get back later today; saved tckt"

Near Eastwood Rd, Mounds View, MN 55112
Andrew S.

Andrew S.

WASHER MAYTAG MHW5630HW0 Installed parts ran diagnostics through ok. No leaks all functions ok

Near 15th St NW, Buffalo, MN 55313
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Ice dispenser motor seized up, will not turn even when bucket removed. Ordering auger motor, part out of stock at Dey and WP, please x-part; ordrng 1 W11310391 (AUGER MOTOR)"

Near Fremont Ave N, Minneapolis, MN 55411
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer stating fridge frequently gets moisture on freezer gasket, wasn’t present issue on our first visit, both doors sealing good, no frost, no moisture observed today but customer has sent pictures of moisture on gasket, per use and care guide some condensation is normal if it is in a humid environment, also customer says unit runs constantly, verified evap frost normal explained unit is fitted with energy efficient compressor and will run much longer than previous fridge, found temps at 40 today with fridge set at 41, explained temp can change depending on surrounding environment, called techline they explained when dew points and mid to high humidity with windows open can cause sweating on gasket due to dew points, environment that is 75% humidity 70 degrees gasket can start to sweat 61 degrees per techline, got sr number 7728477388 for customer, operation verified normal"

Near Kasota St, Big Lake, MN 55309
Hung N.

Hung N.

WASHER WHIRLPOOL WTW5000DW3 Electric company shut down whole house power right before I got here so he will call to reschedule..; O-emld tckt

Near Logan Pkwy NE, Fridley, MN 55432
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed parts charged to factory spec cooling when left give 24 hrs for temps additional for ice

Near Hackberry Ct, Carver, MN 55315
Andrew S.

Andrew S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Upon installing new motor shaft is rusted into motor head, tried breaking apart with maul and rust buster, no success, needs new shaft, let rubber gasket on top of fridge for new shaft; ordrng 1 WPW10347114 (shaft)"

Near Jonquil St NW, Coon Rapids, MN 55448
Jared F.

Jared F.

M/W OTR WHIRLPOOL WMH32519FS0 Found unit noisy. Checked and found mag noisy. Checked diode ok. Unit needs mag. Advised cust. Cust replacing unit.

Near Co Rd C, Somerset, WI 54025
Jared F.

Jared F.

WASHER WHIRLPOOL WTW4855HW1 "Checked control for error codes, none found. Ran auto, manual and calibrate cycles, all functions pass. Checked lid lock in place. Cust not at home when servicing washer. Advise cust that lid will not unlock unit tub stops spinning. Advise cust lid must be closed for cycle to complete correctly. Unit passes all functions at this time."

Near 174th St, Hammond, WI 54015
Jared F.

Jared F.

REFRIGERATOR KITCHEN-AID KSC23C8EYY02 Found defrost drain plugged. Cleared drain. Pulled unit out on sliders. Pulled drain tube and flushed. Reassembled and reinstalled.

Near Fairfax Ln, Woodbury, MN 55129
Andrew S.

Andrew S.

WASHER WHIRLPOOL WFW6620HC0 "Getting f6e1 error, getting power to ui needs new ui; ordrng 1 W11324037 (cntrl-elec)"

Near 108th Ave, Clear Lake, MN 55319
Jared F.

Jared F.

DISHWASHER WHIRLPOOL WDTA50SAHZ Checked control for error codes.found 7-1 heater code. Cleared code. Tested machine. All functions pass. Advised cust on machine function. Advised cust to run hot water to sink before starting cycle. Adjusted raised aid disp. Unit working normally.

Near Falling Water Ln, Woodbury, MN 55129
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Found lower mullion on cabinet pulled away from liner and lower hinge not tight against cabinet. Found rivets pulled out of mullion. Unit not repairable. Called techline. Sending for review. Sr#7728474596 cust svc will contract cust regarding next steps.

Near Carver Ave, Maplewood, MN 55119
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed icemaker, inst cust to allow 24-36 hours for ice"

Near 173rd St NW, Big Lake, MN 55309
Duane W.

Duane W.

DISHWASHER AMANA ADB1400AGW1 "4-3, replace sump, run test cycle, ok"

Near Taft St S, Cambridge, MN 55008
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Cust complaint food freezing. Checked control. Found ff thermistor reads 70 deg. Checked thermistor within temp range. Needs control ordering part. Part is PF. ; ordrng 1 WPW10746274 (CONTROL)

Near Prairie Way S, Bayport, MN 55003
Duane W.

Duane W.

WASHER WHIRLPOOL MVWB765FW3 Replace lid

Near 52nd Ave N, Minneapolis, MN 55442
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL WRT511SZDM "Sealed gap in cabinet, advised to leave unplugged for 24 hours to thaw and let silicone cure."

Near E Hennepin Ave, Minneapolis, MN 55414
Dennis M.

Dennis M.

RANGE IKEA IGS900DS05 Installed new valves. Burner head and orifice holder. Tested operations. All check ok at this time.

Near 7th St W, Saint Paul, MN 55116
Dennis M.

Dennis M.

WINE CHILLER KITCHENAID KUWS24LSBS24 "Per customer unit has not been defrosting. I checked heater, thermal fuse and defrost tstat. Unit was unplugged, turned on and waited for defrost stat to close. Tstat did not close. Replaced defrost tstat. Advised to monitor. ; used 1 r0131454 (DEFROST TSTST) from stock"

Near Stanwich Ln, Mendota Heights, MN 55118
Mike T.

Mike T.

WASHER MAYTAG MVWC565FW2 Washer checked. Washer operation...checked spin cycle and checked suspension ..washer shaking in spin cycle washer not level ..adjusted front and rear leveling legs and leveled washer ..all working good in spin now .all normall now..

Near 5th St E, Saint Paul, MN 55119
Mike T.

Mike T.

WASHER WHIRLPOOL WTW4800XQ4 "Washer checked washer operation ,,washer water pump running when arrived ,water pump draining and running and ran 10 mins and timed itself out ,and stopped ..ran test cycle .no error codes found in control ,.recalibrated control and tested cycle .running fine now lid open too long and washer quit cycle ,suspect bad control board ,,not working sometimes ,,,,declined est now for repair"

Near English St, Saint Paul, MN 55109
Dennis M.

Dennis M.

RANGE JENNAIR PRG4810NP "Ignitor too weak to open gas valve, ordering Ignitor to replace. Quoted 130.95 labor to install. Part ships to customer. Return 8/10 to install. ; ordrng 1 73001135 (IGNITOR)"

Near Wellesley Ave, Saint Paul, MN 55105
Mike T.

Mike T.

STACKPAIR MAYTAG MLG2000AWW "Washer ..checked washer operation ,,,ran washer thru spin cycle ,found outer tub bearing is bad worn and noisey ,washer needs outer tub and seals and basket shaft .parts $1000.00..customer declined repair .will get new appl."

Near 316th Ln, Stacy, MN 55079
Jay S.

Jay S.

FREEZER WHIRLPOOL KRFF507HWH00 "Freezer LED and top ref lights out. Installed new freezer LED and checked, all lights now working."

Near 4th St NE, Minneapolis, MN 55413
Andrew S.

Andrew S.

WASHER MAYTAG MVWB765FW3 "Found broken lid, installed new lid, tested ok"

Near Yale St NW, Elk River, MN 55330
Andrew S.

Andrew S.

DRYER WHIRLPOOL WGD92HEFU0 "Water turned of upon arrival, turned water on steam nozzle just sprays when off, valve stuck open, turned water off, disconnected dryer from water and via splitter and only hooked up washer with single hose, tested no leaks. Dryer needs water valve replaced, sent estimate to customer, customer to call whirlpool to see if they will cover repair hold part for now; ordrng 1 DONOTORDERPARTS and 1 W10815373 (valve)"

Near Pascal St NW, Elk River, MN 55330
Dave  K.

Dave K.

OVEN JENN-AIR JJW2730DS01 Replace oven ui control and power unit on and verify now working properly.

Near Bergstrom Rd, Duluth, MN 55803
Dave  K.

Dave K.

OVEN KITCHENAID KOSE500ESS02 Check oven over for no power issue and found blown thermostat fuse. Replace thermo fuse and verify no error codes and cooling fan was working on both low speed and high.; used 1 WPW10545255 (THERMAL FUSE) from stock

Near S 36th Ave E, Duluth, MN 55804
Andrew S.

Andrew S.

MICROWAVE WHIRLPOOL WMH32519HV4 "Keeps blowing bulbs, relay is bad, wiring ok, ordering control and bulb; ordrng 1 8206232A (lamp 40 watt) and 1 W11342846 (CONTROL )"

Near 205th Ave NW, Elk River, MN 55330
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Clean out air gap at sink, test ok"

Near Oak Grove Pkwy, Brooklyn Park, MN 55445
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDF320PADS2 "No error codes, run test cycle, no leaks found, possible placement of dishes or soap"

Near Oak Grove Pkwy, Brooklyn Park, MN 55445
Hung N.

Hung N.

RANGE JENNAIR JDS8850AAS "Install sensor ran cycle to 350 and it reach without code, customer to use and test cause sometimes it will work but other times it would pop up that code.."

Near County Rd I, Shoreview, MN 55126
Duane W.

Duane W.

DISHWASHER AMANA ADB1300AFS1 "Not hooked up, couldnt run"

Near 92nd Ln NE, Blaine, MN 55449
Dave  K.

Dave K.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Install new ui control board and verify unit is now functioning properly.

Near Arbutus Dr, Duluth, MN 55810
Dave  K.

Dave K.

DISHWASHER WHIRLPOOL WDT730PAHB0 Test cycle dishwasher and found wash pump not pumping water. Pull pump and remove impeller assembly and clean out armature. Reassemble and retest and verify pump is now working. Instruct customer to do some dishes this week and if issue comes back office needs to order pump assembly W11085683. Took pictures of receipt showing unit is in warranty.

Near E Erie St, Superior, WI 54880
Lukas F.

Lukas F.

WASHER MAYTAG MAH9700AWM No power out of the control to the drain pump. The control is nla. Customer will look for a new unit.

Near 95th Ave N, Osseo, MN 55311
Dave  K.

Dave K.

WASHER WHIRLPOOL WTW4930XW1 Check washer over for issue with hot side of water valve not shutting off and will need new valve. Ordering part and will pick up today and return this afternoon. ; ordrng 1 WPW10356257 (water inlet valve)

Near Beaudry St, Duluth, MN 55808
Hung N.

Hung N.

WASHER WHIRLPOOL WTW7500GC2 "Ran diagnostics found codes for water valve, install fill valve from truck instruct customer about overloading cause we had overload code in there too, unit calibrate and ran diagnostics test again with no codes no leaks..; used 1 W11165546 (VALVE) from stock"

Near North Rd, Lino Lakes, MN 55014
Hung N.

Hung N.

MICRO/OVEN WHIRLPOOL WOCA7EC0HN03 "Update software for customer, customer will finish installation bc tape is still on side trim and missing 4 screw to unit side bracket wall so door is not closing properly...unit tested out good.."

Near 137th Ln NW, Ramsey, MN 55303
Dave  K.

Dave K.

WASHER WHIRLPOOL WTW4930XW1 Check washer over for issue with hot side of water valve not shutting off and will need new valve. Ordering part and will pick up today and return this afternoon. ; ordrng 1 WPW10356257 (water inlet valve)

Near Beaudry St, Duluth, MN 55808
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Water leaking out of the return vents still. The gaskets are sealing properly all the way around and the foam air tower is in perfect shape. Per tech line he has no further fixes for the refrigerator. Customer will call customer service. Tech line File #7728479312

Near Independence Ln N, Champlin, MN 55316
Jay S.

Jay S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit not maintain8ng 5emp in either section, only partially cooling. Removed freezer evap cover and found ice buildup along top of evap. Leak or restriction in sealed system, need to install a dye drier and recharge 5hen let it go and see what happens. No 5ime right now, will try and get back later today; saved tckt"

Near Eastwood Rd, Mounds View, MN 55112
Jay S.

Jay S.

REFRIGERATOR KITCHEN AID KFIS29PBMS02 "Removed bins, air tower and evap cover. Evap solidly iced up. Could see signs of what looked like dye on the evap cover and just behind it. Thawed evap. Tested fans, damper and thermisters, all checked good. Reinstalled old evap cover and secured it to back of liner with foil tape. Turned unit on, cooling came on. Told cust 5o watch temps over the next few weeks, not sure if dye on cover was old or new"

Near Royal Rd, Ramsey, MN 55303
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Moved unit out turned on water, icemaker filled ok, put2-3 cups water in evap drain pan, no leaks there, filled dispenser ok, checked dual valve inside unit and water lines ok, left water on Tad to check throughout the day and report back if leaks found, handle is scratched ordering handle , suspect condensation from humidity found some moisture on gasket, cleaned this up; ordrng 1 W10827046 (handle,door (ss))"

Near Parkside Trail, Champlin, MN 55316
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDT720PADM2 "7-1 sump bad, cust will call if wants fixed"

Near Brookside Trail N, Champlin, MN 55316
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed ICEMAKER and tested.

Near Kalmeadow Ct, Lakeville, MN 55044
Joshua S.

Joshua S.

WASHER MAYTAG MVW6230HW0 Advised customer to do bigger loads and less soap. Leveled unit and tested it is running properly

Near Kim Ln, Owatonna, MN 55060
Joshua S.

Joshua S.

DRYER WHIRLPOOL WGD8620HC1 Found burn marks on heat vent inside dryer. Advised customer to dry fleece on low heat. Also venting tested bad for all dryers. Venting blocked clogged out pinched causing air flow issue. Customer to call builder also gave customer card for vent wizard.

Near Gladden Ln, Lakeville, MN 55044
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 The board kit shipped out only came with the user interface. We will Need to reorder the control kit. Customer will open it up and make sure it comes with both boards. ; ordrng 1 W10864261 (cntrl-elec)

Near NE Benjamin St, Minneapolis, MN 55418
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed ICEMAKER. Clear codes and tested.

Near Huron Ct, Lakeville, MN 55044
Joshua S.

Joshua S.

RANGE KITCHEN AID KFED500ESS03 Customer is getting chipping in upper oven cavity. Whirlpool sent paint pen customer is refusing to have oven cavity painted wants unit exchanged states she will be calling Warner’s Stellian for exchange. Advised customer that we would need to paint cavity to try and resolve issue and if cracking continues would need to call whirlpool for further assistance in issue

Near Crosscliffe Path, Rosemount, MN 55068
Joshua S.

Joshua S.

WASHER AMANA NTW4516FW3 Found long fill error replaced Vavle fr9m truck stock. Tested ; used 1 W11210463 (VALVE) from stock

Near Narvik Dr, Eagan, MN 55122
Joshua S.

Joshua S.

FREEZER WHIRLPOOL WRT318FZDM05 Installed parts and charged system it is cooling office to monitor temps

Near Voyageur Pkwy, Hastings, MN 55033
Ryan W.

Ryan W.

WALLOVEN KITCHENAID KEBS277SBL1 1 Spring broken would suggest doing all 4 springs since they are rusty and 1 other looks like it may break soon. part WP4173048 is not in stock eta shows 8/5 as of now advised Customer can check in with us on part to see if any in stock or if part becomes NLA

Near Brown Rd S, Long Lake, MN 55356
Ryan W.

Ryan W.

REFRIGERATOR MAYTAG MSD2542VEW01 Installed new comp charged to factory cooling when left give 24 hrs for temps ; used 1 R134 (R134) from stock

Near Southridge Ct, Minnetonka, MN 55345
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRF560SMYH01 Ice arm fell out put back in place seems to hold fine if happens again suggest icemaker and new ice maker arm replacement as of now icemaker is not in stock anywhere customer will monitor and let us know if happens again

Near Barberry Ln, Eden Prairie, MN 55346
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed evap and dryer. Pulled vacuum. Unit also needs comp will need to order WPW10507886 will need to call and schedule with customer ; ordrng 1 WPW10507886 (COMP )

Near Bidwell St, Saint Paul, MN 55118
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRT511SZDW00 Freezer door gasket not sealing on top heated gasket and stretched now is sealing fine if happens again order freezer door

Near Butterscotch Rd, Eden Prairie, MN 55346
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KBRO36FTX00 "Unit fan and compressor turning on and off relay clicking needs new updated board kit, unit has old style inverter still let know could update inverter while in there with new style. Quoted 135.90 labor, 109.00 diag, 14.00 shipping, parts tax = 845.17 customer paid in full with card; ordrng 1 SHIP (SHIP) and 1 W10629033 (inverter box) and 1 W10801767 (cntrl-elec)"

Near Firesteed Ct, Waconia, MN 55387
Nate A.

Nate A.

DISHWASHER KITCHEN AID KDTM354DSS5 Installed new control panel on the unit and ran through a diagnostic test. All checks out good and is work correctly with no issues.

Near Highwood Dr Cir, Chaska, MN 55318
Nate A.

Nate A.

DOUBLE OVEN WHIRLPOOL WOD51EC0HS01 Checked harness from the blower to the controls on both ovens and checks out ok. Installed new lower blower and tested both ovens to 350. All checks out good and both ovens achieved preheat with no errors.

Near Clover Preserve Ln, Chaska, MN 55318
Nate A.

Nate A.

WASHER WHIRLPOOL MVWX655DW0 "Installed new impeller, gearcase, and drive hub. Ran through recalibration and diagnostic test and all checks out good and is working correctly with no issues.; used 1 Ship (Shipping/Handling) from stock"

Near Afton Rd, Shorewood, MN 55331
Nate A.

Nate A.

WASHER MAYTAG MVWX600XL0 "Error code for the speed sensor. Ran through recal, diagnostics, and drain and spin and couldn’t get code. Checks all capacitor wiring and checks fine. Most likely cause would be intermittent read on speed sensor so customer opted to replace now. Ran through recalibration and again and all checks out ok.; used 1 WPW10006355 (ACTUATOR) from stock"

Near George Moran Dr, Eden Prairie, MN 55347
Nate A.

Nate A.

DISHWASHER KITCHEN AID KDFE104DBL1 Drain pump not working. Took off an was just chattering but impeller wasn’t spinning. Installed new drain pump and ran through diagnostic test. All checks out good with no issues or leaks.; used 1 WPW10348269 (DRAIN PUMP) from stock

Near Hiawatha Ave, Eden Prairie, MN 55347
Nate A.

Nate A.

OVEN KITCHENAID KODE500ESS00 Upper in line thermal fuse was blown but the rear thermostat was fine. Installed new thermal fuse and door unlocked and both ovens heating correctly again. All checks out good.

Near Chowen Ave S, Edina, MN 55410
Dave S.

Dave S.

OVEN KITCHENAID KODE500ESS04 "Unwrapped completely and the customer inspected and approved of these doors. Replaced the oven door.2 right side trim pieces were sent. The left one was dam aged most and needs replacing still. Office to,research since both the left and right part numbers side to on,y the tight side trim number.; ordrng 1 PROPERSIDERESEARCH (LEFT TRIM COVER)"

Near Stonewood Ct, Eagan, MN 55123
Nate A.

Nate A.

RANGE KITCHEN AID KSDG950ESS1 Installed new control and verified the heating. Unit is heating again with no issues or errors.

Near Grand Ave S, Minneapolis, MN 55409
Dennis M.

Dennis M.

DRYER WHIRLPOOL LGR6848AW0 "Disassembled unit and cleaned filter housing, vacuumed out rest of unit. Test operations. All check ok. Did find a worn wire to motor I had to repair."

Near Chowen Ave S, Minneapolis, MN 55410
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Drain line plugged, removed obstruction from drain. Now draining properly."

Near Nicollet Ave, Minneapolis, MN 55402
Dennis M.

Dennis M.

ICE MAKER JENN-AIR JIM158XWRS0 "Installed new cutting grid, ran clean cycle, advised to run another clean cycle when done. Turn off after second clean cycle. Should work properly."

Near E 28th St, Minneapolis, MN 55407
Mike T.

Mike T.

WASHER MAYTAG MVWC565FW2 "Washer ,,,checked washer operation,,ran test cycle and error code f8e1 Long fill ,,ran cycle and washer filling slow ,,washer cycle shutting down because of slow fill ,,replaced and installed new water valve ,,,,washer filling good now and going thru cycle and spinning good ,recalibrated and all working good now ; used 1 W11038689 (VALVE) from stock"

Near 210th Ave, New Richmond, WI 54017
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed new UI assembly, checked evap cover for excess frost, none found. Cooling normal"

Near Silverthorn Ct, Shoreview, MN 55126
Jay S.

Jay S.

DISHWASHER WHIRLPOOL WDP370PAHW0 "Unit sometimes would not complete cycle if door opened in middle of cycle. Found unit was draining water out when cycle paused. Ran diagnostic cycle, had 7-1 error for no heat. After cycle completed started several cycles, pausing each one, now water staying in unit. All ops good"

Near Parker Ave, Roseville, MN 55113
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Installed new dye drier and leak checked. Pulled vac and held then recharged with 5.3 oz r134a. Pressures good, told cust to watch temps for first week"

Near Nebraska Ave E, Saint Paul, MN 55130
Jay S.

Jay S.

RANGE WHIRLPOOL WFE510S0HS1 "Pulled unit out on pad and installed new control. Plugged unit back in, indicators came on again. Checked surface burners, now right rear element warm even thiugh switch is off. Unplugged unit and removed top. Checked element, ohms good. Checked switch, now getting a burned smell coming from right rear infinite switch. Unplugged L1 harness from switch and plugged unit back in. Indicators still on but element not getting hot. Reassembled, ordering RR infinite switch, cust will call office to reschedule; ordrng 1 WP3149404 (SWITCH)"

Near Johnson St NE, Blaine, MN 55434
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRT571SMYF00 Installed pan and probe

Near York Ave S, Edina, MN 55435
Joshua S.

Joshua S.

REFRIGERATOR MAYTAG MSB26C6MDM Faulty defrost sensor customer to repair himself

Near Otero Ave, Hastings, MN 55033
Nate A.

Nate A.

WASHER WHIRLPOOL WFW75HEFW0 Long drain code and unit full of water. Took off back and found pump locked up and extremely hot. Vacuumed out water and installed new drain pump. All checks out good and is working correctly once again.; used 1 WPW10605427 (DRAIN PUMP) from stock

Near 3rd Ave S, Minneapolis, MN 55401
Joshua S.

Joshua S.

RANGE KITCHEN AID KSGB900ESS0 "WPW10324262 igntior 61.34 labor 45.95 ship 14.00 call 109.0 customer paid in full 275.61. Found faulty bake ignitor causing unit to not relight or light correctly. ; ordrng 1 WPW10324262 (IGNITOR), used 1 Ship (Shipping/Handling) from stock"

Near Lehigh Ave S, Hastings, MN 55033
Nate A.

Nate A.

DRYER MAYTAG MEDX550XW0 Customer getting intermittent squeak when the dryer is running. Ran today and didn’t do it. Idler was glossy and dirty so replaced the idler pulley. Customer will continue using and let us know if still having an issue.; used 1 279640 (IDLER PULLEY) from stock

Near 11th Ave S, Minneapolis, MN 55407
Hung N.

Hung N.

WASHER WHIRLPOOL WTW7500GC0 Ran diagnostics found water valve codes and bearing is bad office will call customer for if repair is approval or not..; ordrng 1 W10734521 (SLIDER) and 1 W10811956 (GEARBOX) and 1 W11165546 (FILL VALVE )

Near Olive Ct N, Osseo, MN 55311
Jared F.

Jared F.

DISHWASHER KITCHEN AID KDTM704ESS3 "Checked control for error codes, found 7-1 code. Checked heater. Found wire harness unplugged. Plugged in wire. Tested machine. Heater working."

Near Hillside Trail, Hudson, WI 54016
Jared F.

Jared F.

OVEN WHIRLPOOL WOD51EC7HS01 Installed panel

Near Soo Line Rd, Hudson, WI 54016
Nate A.

Nate A.

MICROWAVE IKEA IBMS1455WS0 Seal broken on waveguide cover letting grease behind cover. Then heats grease so hot it melts cover. Will need new cover and new sealant.; ordrng 1 W11087199 (COVER WAVEGUIDE) and 1 WP482338 (adhesive)

Near 16th Ave S, Minneapolis, MN 55417
Jared F.

Jared F.

RANGE WHIRLPOOL MGR6600FZ0 Installed door hinge.

Near Gateway Ave, Chisago City, MN 55013
Dave S.

Dave S.

COOKTOP WHIRLPOOL WFE550S0HZ1 Ms pic and of the scratch on the original cooktop.Replaced the cooktop. Tests good on all burners with no cracks in the cooktop.

Near Lower 138th Ct, Apple Valley, MN 55124
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL MFI2569VEW0 "Found door gaskets torn. Replaced gasket with parts sent for job. Found freezer not closing. Found door sw broken and frozen. Ordering sw. cleared frost from tracks and around bin. Found deli cover missing and end cap broken, needs cover and end cap kit. Quoted cust for job in total. Job paid in full. ; ordrng 1 W10827015 (COVER) and 1 W10874836 (END CAP) and 1 WP12466115SP (SWITCH), used 1 Ship (Shipping/Handling) from stock"

Near 258th St, Wyoming, MN 55092
Dave S.

Dave S.

DISHWASHER KITCHEN-AID KDFE204ESS1 "Replaced the motor sump assembly , spray arms and the cob trim panel. Tests good with no leaks. All charges paid last time out."

Near Logan Ave S, Minneapolis, MN 55419
Dave S.

Dave S.

REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced the freezer door. Dispenser functions test good with no leaks.