Carol - Inver Grove Heights, MN
Great service guy!
Roy - Savage, MN
Very professional, efficient and nice.
Need service report
Chris/amy - Farmington, MN
Could I get a final report on last service call or speak to Ryan? I was not available to be there when he was there and need to know status. Thanks!
very professional and helpful
Linda - Apple Valley, MN
On time, answered all my questions and gave good advice.
Linnae - Cottage Grove, MN
Lily - Woodbury, MN
Courtney - Farmington, MN
Michele - Hopkins, MN
Even though my refrigerator was not repairable, Josh was timely and extremely helpful in helping me to understand what qualities to look for in a new refrigerator. Thank you!
Ronald - Marine on Saint Croix, MN
Jarad was very knowledgeable and prompt
Bill - Minneapolis, MN
Hung dud a good job. Frustrating to wait so long. Angie fid a good job in keeping me informed. Your appointment procedure needs ti be improved. Good companies are much more flexible.
Mark/Lucy - Stacy, MN
Jared, was prompt and cuteous. He took the time to explain the issue with our appliance.
Informed thourough technician
David - Coon Rapids, MN
Listened to our description and evaluated the possibilities
Nancy - Burnsville, MN
Was ahead of schedule. Worked quickly. Professional and pleasant manner. My appliance is as good as new
Great job, knowledgeable repair guy
Becky - Plymouth, MN
He listened to me, tried to replicate the issue, then fixed it!
Kim - Northfield, MN
Solena - Saint Paul, MN
Stacy - Chaska, MN
Excellent explanation of the problem with the refrigerator.
Friendly and knowledgeable
Andrea - Watertown, MN
Steven/vern - Chanhassen, MN
Robert/helen - Saint Paul, MN
Dryer working well so far
Frank - Woodbury, MN
The wife was very impressed at how quick and efficiently the repair service went. She isn’t easily impressed!
Huge scheduling problem --gea
Virginia - Roseville, MN
Overall I was extremely happy with Jared's service. It was getting the appointment that was the problem. Whirlpool told me I had an appt. on Thurs and your company could not get me scheduled until the following Mon.
Response from Twin Cities Appliance:
That's odd because you called in on the 17th and Jay was out on the 18th to diagnose the problem- 6/18/19 13:20: JS there 6/18 TUE, 12:55 to 13:16, Compressor making loud whining noise and unit not cooling properly. Removed evap cover and found evap iced up at inlet. Leak in sealed system, ordering evap and compressor. Office please call cust for reschedule, job code 3; ordrng 1 W10836706 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR), saved tckt [SdLink\251292a.png], snapped 1 QuickPics (via SDM) Yes we had to order parts and budget time for your major repair(2 hrs 45 minutes) which put us out to the 24th. So Im not sure how we get out there much quicker-
Grest Service - Awesome
Clarinda - Columbia Heights, MN
Would spread the great service I had received.
Bobbi - Saint Francis, MN
It was a short trip. Lukas knew what was wrong, fixed it and headed out.
Chris - Minneapolis, MN
Loden - Shoreview, MN
was fast and professional.
Heather - Excelsior, MN
He was prompt, courteous and thorough.
Deborah - Hampton, MN
Great service! Love the fact that he didn’t make two trips, and that he had the correct part with him.
Marcia - St. Louis Park, MN
Gerald - Saint Croix Falls, WI
Elizabeth - Minneapolis, MN
Very professional and courteous. Our problem was quickly fixed.
Emily - Somerset, WI
Tom - Minneapolis, MN
Dennis was Great!
Sharon - Minneapolis, MN
Dennis worked on my wine cooler and he was knowledgeable, patient and very persistent. He didn't give up and identified the cause of the problem. He is very good at what he does and Twin City Appliance is lucky to have him on their team.
Solved the problem
Hanna - Plymouth, MN
Joshua - Stillwater, MN
Amazing technician! Very personable and friendly!!
Very good service
Jeffrey - Minneapolis, MN
Very customer centric.
Rob - Saint Paul, MN
Jim was great but $180 to clean a lint ball is outrageous.
my whole experince was met with profesionalresponse and respect!
Cathleen - Minneapolis, MN
Great service personable and knowledgeable
Jason - Big Lake, MN
Peter - Cannon Falls, MN
Knowledgeable, efficient and helpful
Excellent service, good value
Jmak - Hudson, WI
Another job well done. High quality repair with a technician that is experienced and serves the customer professionally.
Richard - Eden Prairie, MN
Excellent tech. Went above and beyond to make things right
GERI - Minneapolis, MN
Quality- My dryer did the same thing after Dennis left but, now I know to shut the breaker off and back on. If it happens again I will call him back. Convenience- It took from Late Friday to Noon the following Thursday until they came out. Long time without a dryer. Boy are we spoiled!!!
Sharon - Minneapolis, MN
Very professional and did a good job
Dave K was excellent
Cheryl/Don - Plymouth, MN
We have a built-in fridge that is 29 yrs old. It was ailing and water had pooled in the corner on the floor. Dave did a very thorough analysis of the fridge. Spent two hours checking and fixing what he could. We have never had such great service. The fridge is on its last legs but Dave gave us more time to use it as we research and look for a new one. It does not leak water now and the temps in both sections are good. For him to spend the time on this was above and beyond. Thanks Dave!
Rick - Saint Paul, MN
Mike was on time, explained things clearly, and cleaned up after he was finished.
Pat - Columbus, MN
Great Courteous Service
Very good service
Marjory - White Bear Lake, MN
Jay was thorough and pleasant.
Indra - Minneapolis, MN
Really great service.
knowledgeable, pleasant, and efficiently fixed problem
Jan - Saint Paul, MN
Very good experience. Technician knew his stuff and was pleasant while doing it.
Irfan - New Brighton, MN
Kurt - Blaine, MN
Very professional, communicated clearly, and had work completed quickly and efficiently.
Very Good Experience from everyone involved!
Tammy - Becker, MN
As soon as we learned our Stove was not working, we moved it from the wall and found the Red Power Wire blackened and broke. So the calls began. Everyone was great to work with, and all parts in the end were replaced and covered by the Vendor. Once the technician came and was able to order all the needed parts, returned 1 week later, all was working again. So I would rate the entire service (calls and on-site) Excellent, 5 Stars!!!
Convenient and professional service
Linda - Howard Lake, MN
Quick and easy!
Mike - East Bethel, MN
We literally called on the last day of our warranty with an issue which was quickly and easily resolved.
Yvonne - Hugo, MN
Leonel - Oakdale, MN
Fixed the problem
Michael - Hopkins, MN
Got it done quickly
Jeanne - Forest Lake, MN
Greg - Lake City, MN
Jackie - Saint Paul, MN
Jacquelyn - Minneapolis, MN
very good service and worked quickly
Tom - Minneapolis, MN
Cherie - Burnsville, MN
Wasn’t able to fully repair down draft vent because we need a hvac person to work on it, but he did get it running.
Paul/carolyn - Mendota Heights, MN
Anna - Minneapolis, MN
Lukas did a wonderful job replacing a switch on my cooktop. He was very knowledgeable and efficient along with being very pleasant.
Kris - Cottage Grove, MN
I had an oven door that needed new hinges. It was under warranty from Whirlpool. The only thing that needs to get worked out is the whirlpool call center to the appliance repair company. I was told I was scheduled for Friday but no one showed. It got rescheduled after I called in again.
Helpful, great service
Timothy - Osceola, WI
S. Erickson - Minnetonka, MN
I could not be happier. Joshua did a fabulous job! He was on time, polite, clean and super knowledgeable. He had my dishwasher up and running perfectly.
Chad - Lakeville, MN
Mary - Minneapolis, MN
Fast and knowledgeable
Jill - St. Louis Park, MN
TCA was wonderful to work with...Ryan especially was determined to find the right part with no help from whirlpool to solve my freezer drawer issue.i
Darcy - Excelsior, MN
Donna - Hastings, MN
Albert - Plymouth, MN
The technician replaced the door of my dishwater professionally and provided good feedback.
June - Minneapolis, MN
Very good experience.
Kent - Minneapolis, MN
Very knowledgeable. He diagnosed the problem right away.
David - Grantsburg, WI
Thomas - Rosemount, MN
Nate was prompt, thorough and friendly
Prompt, courteous service. Well done Josh
Donald - Eden Prairie, MN
Allan - East Bethel, MN
Tech was very professional and prompt.
Lisa - Corcoran, MN
Prompt. Knowledgeable and committed
Tom/marcy - North Branch, MN
We had a situation with a very noisy new Maytag dryer. Mike ended up at our home to address the situation 3 times. The final time he ended up replacing the motor on the new machine. He tried everything from rebalancing it to removing the drum for adjustment. He researched with the manufacturer to see if there was a standing problem or recall on the model. Finally with replacing the entire mortar did the dryer function as it should. Thanks to Mike’s dedication to find a solution. I am very pleased with the service.
Professional quality service
Tom - Minneapolis, MN
Carla - Vadnais Heights, MN
Linda - Saint Paul, MN
Anne - Inver Grove Heights, MN
Great Service - problem solved!
Arrived on time and went straight to the point
Jhonatan - Red Wing, MN
Kenna - Andover, MN
Andy was great! He was on time, diagnosed the problem quickly and correctly, ordered the replacement part and was back in just a few days to do the install. He gave great suggestions on how to load the frig for better food care and was very pleasant for 8 o’clock in the morning. Easy peesey. I would highly recommend him. Thanks Andy.
Dan - Blaine, MN
Erin - Shoreview, MN
On time,quick, knowledgeable
Refridge and oven service
Curtis - Elk River, MN
Andy was very knowledgable and a pleasure to speak with.
David - Minneapolis, MN
Kathleen - Minneapolis, MN
I thought Lukas gave excellent service. He was polite and knew exactly what he was doing. We will definitely call hime next time there is a problem with our fridge. (I know there will be another one!)
Nate was great. Very efficient and helpful
David - Minneapolis, MN
Very accommodating to our schedule and communicated well.
Bob - Woodbury, MN
Did a good job and in particular in dealing with the manufacturer on the warranty issues and in getting a replacement.
Shaun - Minneapolis, MN
Terrific, on time service
Hanousekkathleen - Saint Paul, MN
Aaron knew exactly the problem...parts came to my address the following day and he returned to fix the appliances.
David Fitzgerald - Mounds View, MN
Wonderful service man
Wayne - Edina, MN
Great experience! Professional service man!
Terific service Andy was very efficiet and easy to work with.
Peter - Ham Lake, MN
Kitchen Aid arranged for service as oven overheated in self clean mode. They really picked a winner with Twin Cities Appliance
Great service, very knowledgeable
Oliver - Saint Paul, MN
Trudie - Savage, MN
Aaron - New Prague, MN
Natalie - Mendota Heights, MN
It wasn’t right the first time so they came and made it right!
Great service !
Karen - Victoria, MN
Bart - Saint Croix Falls, WI
Great guy. Very professional
Robin - Lakeville, MN
Prompt Courteous Thorough
Beth - Buffalo, MN
Dave explained what/why/how. He was very clear and helpful. He documented my issue for the future if need to readdress it arises.
Michelle - Minneapolis, MN
Easy to schedule. Great reminders and updates. Technicians arrive when they say they will. Efficient work and issues were resolved. The silver lining to an appliance issue is the great service through Twin Cities Appliance.
To many calls
Larry - Big Lake, MN
Response from Twin Cities Appliance:
Hi Larry- I see we made one service call to your house- I'm not sure if you were referring to the call the day before to give you the 3 hour time window or possible the call to let you know we were on the way? We try to keep customers updated on what is going on-
DN - Saint Paul, MN
Aaron was very nice to work with
Matt - Arden Hills, MN
Joan - Eagan, MN
The technician was prompt, extremely pleasant, immediately understood my concern, repaired the problem and explained the situation. I could not ask for more!
Bob - Woodbury, MN
Jared was very professional and I think gave it all he had in trying to repair our frig. Also knew when to call it quits and tell the manufacturer it needed to be replaced.
Eric - Hudson, WI
Patricia - Lindstrom, MN
Mike was very efficient and knowledgeable about our appliances
Thank you for awesome service.
Karla - Coon Rapids, MN
Thank you for taking the time to problem solve our refrigerator. You were thorough and professional from start to finish.
Great service hot the job gone awesome worker
Helen - Minneapolis, MN
Very happy with this serbive
Leonard - Hastings, MN
He sure knew what he was doing!!
Traci - Somerset, WI
Kathy - Stillwater, MN
Loved all the info pre service and update on arrival
Kevin - White Bear Lake, MN
It was an easy fix, tightened the handles and afterwards he explained what he did to give a peace of mind. Great experience.
Jill - Centerville, MN
Jeffrey - Saint Croix Falls, WI
New dryer did not work correct right out of the box. You came found a loose connection and did the repair. Very pleased with your service.
Robert - Saint Paul, MN
Dave is a great guy to work with
Lisa - Victoria, MN
Great service, prompt and respectful
Jason - Duluth, MN
Rallye - Minneapolis, MN
Chantel - Prior Lake, MN
Nate was great but problem was venting, so not fixed.
Robert - Minneapolis, MN
I told company that I thought it was venting problem. I waited all morning for serviceman and then was told it was a venting problem, which he didn't work on. So I wasted a morning and paid $97 to be told it was a venting problem and call someone else.
Response from Twin Cities Appliance:
We appreciate the feedback - I see you scheduled the call via Whirlpools Customer Service Center and we tried to contact you to go over the information- I don't see that we heard back from you. I'm sorry we didn't connect as we would have answered your questions ahead of time
Sue - Brooklyn Park, MN
Duane gave very helpful information that helped me make decisions about my appliance.
Gary - Apple Valley, MN
He was on time and fixed it promptly.
Service was overall positive
Brandt - Roseville, MN
I may rate the experience better than warranted, as the serviceman informed us he could not find any problems causing the burning/smoky smell. And I was happy not to have to be buying a new washer. The serviceman did show up on time, and was polite which was all good. However, after he left, we discovered he had not entirely put the door to the wash back on. The screws were in, but not nearly tightened. So we tightened them up with our phillips screwdriver and everything seems to be fine.
Hoffman - Minneapolis, MN
The dishwasher leaked more after two Hung repair visits then it did to begin with. WHAT A SCAM!!!!!! MAYTAG= Shame on you!!!!!!!!!!!
Daniel - Saint Francis, MN
service man knew what was wrong and had the answer to fix it
Awesome Service - Great Technician
Doneta - Fridley, MN
Your tech was truly amazing! BUT: The woman that set up our visit with Jay was extremely unprofessional. So we were a little nervous about him. We had had 3 techs from Home Service Plus tell us it was the “compressor” - she basically said they didn’t know what they were talking about, and repeatedly threw the company under the bus! Jay confirmed what we already knew. Got the new compressor installed, it didn't work! He didn’t get upset - he removed it and both men (Jay & my husband) hoped the next one would. YES the second one worked and I have a cold refrigerator and freezer now. He’s an awesome friendly man! I’d welcome him back to my home anytime! Doneta Jonsson
Excellent service and very helpful
Dean - Big Lake, MN
Nancy - Saint Paul, MN
Ted - Plymouth, MN
Fabulous service and product knowledge by both the parts sale team and installation crew. If need be I will definitely use them. I recommend them highly
Service was great
Chris - Lakeville, MN
Dan - Minneapolis, MN
Donna - Minnetonka, MN
Satisfied Consumer - Red Wing, MN
Easy to schedule. Called ahead to let me know arrival time.
Harley - Minneapolis, MN
Chet - Belle Plaine, MN
On time and easy to work with.
Lori - Hopkins, MN
Pamela - Minneapolis, MN
It took 3 technicians to figure out the problem. (The other 2 were from another company). Duane diagnosed and fixed it within a 1/2 hour.
Nicole - Big Lake, MN
Awesome. Super friendly!
Service was great
Chuck - Minnetonka, MN
Kari/rick - Scandia, MN
Helping parents sell their house
Amy - Blaine, MN
The technician was friendly, professional, thorough and got the job done quicly.
Lorie - Eden Prairie, MN
Ryan knew exactly what the problem was upon inspection of our refrigerator. He was able to fix it as well as advise us of other issues of concern that may be going on with our frig.
He new exactly what needed to be done
Phillp - Minneapolis, MN
Sherry - Bloomington, MN
Very positive. Would give Jim 5 out of 5 stars.
Vicky - Osseo, MN
Great service again.. Have had Twin Cites Service Out several times for repairs.
Vicky - Osseo, MN
Great service as usual.. Have had Twin Cities out for service several times.. Service reps are friendly and knowledgeable..
337 George Street Icemaker
Villas - Excelsior, MN
Service was outstanding however it had a 3-Year warranty and I just got a bill for it.
Kari/rick - Scandia, MN
Steve - Hager City, WI
Barbara - Buffalo, MN
Great Service !
Jeffrey - New Richmond, WI
Jared was knowledgeable and helpful, and was available within a couple days of when I called.
David - Cottage Grove, MN
He was friendly and helpful.
Michael - Champlin, MN
Dave is a total professional. He did everything he could to solve our problem.
Nicollet - Minneapolis, MN
Jeannie/ - Minneapolis, MN
Quickly diagnosed problem, ordered part and back in a few days for repair.
Debra - Andover, MN
Duane fixed the washing machine quickly and I had said I was having problems with the dishwasher too and he listened to it and told me it was fine. Not sure he was supposed to but I REALLY appreciated it!! Thank you!
Wayne - Inver Grove Heights, MN
Anderson - Excelsior, MN
Nancy - Hugo, MN
Good service, on time, fixed the problem right away. By the way, the fluid terms and conditions are almost completely unreadable. You might want to fix that.
Julie - Arden Hills, MN
Quick diagnosis, quick fix
Allan - East Bethel, MN
Capstone - Zimmerman, MN
He did well
Prompt, excellent service
Lawrence - Eden Prairie, MN
Received great service as usual. This was a warranty service for our dishwasher, and we were very pleased. Parts arrived on time, and service was provided the next day. Several parts were replaced and everything is working good as new.
Ed - Hugo, MN
Dave was on time and helped us by answering our questions and concerns. He also gave us useful information about our refrigerator and oven.
Laurie - Saint Paul, MN
Very nice repair man
Sandy - Minneapolis, MN
He was great and quick!
Did a fine job with an old stove top
Gene - Minneapolis, MN
Khameajie - Blaine, MN
Kristine - St. Louis Park, MN
Tech was friendly and knowledgeable
KS - Eagan, MN
Knew exactly what was wrong with my fridge. Knowledgeable and explained everything to me!
washing machine repair
William - St. Louis Park, MN
parts were ordered and delivered here and installation was done well
Ronald - Maple Grove, MN
Was a quick fix for my water filter replacement.
Great Service!Friendly!Reasonably priced.
Craig - Shakopee, MN
Nate explained to us what he was doing in his repairs.
Theresa - Apple Valley, MN
Our refrigerator is a lemon. We've had a rediculous number of repairs. Dennis has been the only guy who knew how to fix it. I think he basically rebuilt the whole thing. However, after the last repair, the lights on the top left of the refrigerator are not working.
Bryan - Osseo, MN
Andrew came in a put together the dishwasher motor super fast
Repair drip from water dispenser.
Allan - East Bethel, MN
Tech was considerate and knowledgable. Very prompt.
repair leaking water dispenser-Refrigerator.
Allan - East Bethel, MN
Tech very considerate and personable.
Katherine - Minneapolis, MN
Refrigerator repair with J
Kristine - Shoreview, MN
I have had J out to repair my refrigerator a couple if times and he was exceptional! I am so impressed with his professionalism and he was personable. Thank You
Very satisfied, will call agIn if ever needed.
Susan - Minneapolis, MN
Jay pin pointed problem immediately. He ordered parts and fix it
Xian - Lino Lakes, MN
Satisfied customer - Victoria, MN
Sharon - Red Wing, MN
Great service, friendly!
Yang - Maple Grove, MN
Great and so easy to work with
Tom - Minneapolis, MN
Dennis was a great technician and customer service focus person. I hope he is alway who you send to my house.
Marilynn - New Brighton, MN
He was right on time, very helpful answering my questions, and generally a very pleasant person to deal with.
Philip - Minneapolis, MN
got the job done
Brian/deneen - Champlin, MN
RANGE MAYTAG MGR6600FZ1 Pans stacked too high in drawer which was causing ignitor to spark to pan instead of ignitor by burner removed pans and now works lights right away tired multiple times with lighting on first spark every time.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Bad comp no cool installed new I had on truck from job 251320 held vac charged with 5 oz 134a unit coolingngive 24 hrs for temps additional for ice production ; used 1 W10507884 (COMP) from stock
DRYER AMANA NED4655EW1 Long dry times found bad vent used tester and came up with poor venting all dryers will need to call vent company to have cleaned out advised not to use until vent cleaned out so unit does not over heat and blow thermal fuse
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Fresh food evaporator frozen over, doors sealing ok. Ordering fan/harness assembly to replace. Part ships to customer. Return 7/12 to install. ; ordrng 1 W11033168 (harns-wire)"
WASHER WHIRLPOOL WFW85HEFC1 Installed parts and cleared drain trap tested
REFRIGERATOR WHIRLPOOL WRT318FZDM00 Picked up part
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Found frost ball on inlet of evap in freezer indicates system has a leak. Quoted customer for repair. Customer to buy new collected 97.95
REFRIGERATOR KITCHENAID KBFN402ESS02 Door hinge spinning in plate when hits stop on open so when going to close stop hits too soon and pops door back open will need new hinges to solve issue; ordrng 2 WPW10485980 (hinge-door)s
REFRIGERATOR KITCHEN-AID KFIS29BBMS02 Installed board and tested lights working correctly
REFRIGERATOR KITCHENAID KBFN502EBS02 3 led lights failed in ff section installed jumper plug for now so other lights will work for customer until we return with new modules ; ordrng 3 W10908166 (module)s
MICRO/OVEN KITCHENAID KOCE507ESS07 Installed panel due to dents
ICE MAKER KITCHEN AID KUIA18PNLS2 Water recirculate pump bad need new WP2217220 water fills and chill plate full frost pump won’t run ; ordrng 1 WP2217220 (pump)
WASHER MAYTAG MVWX655DW1 Installed plate and gearcase calibrated and tested
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Need to order W11243759x2 shelf chrome piece dented parts sent were incorrect. Also found ff fan buzzing loudly need to order WPW10123444K at vadnais WPW10308033 at vadnais customer scheduled for Friday ; ordrng 2 W11243759 (SHELF )s and 1 WPW10123444K (wheel) and 1 WPW10308033 (motor-evap)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The upper bin on the unit had been pushed back over the back stop which wasn’t allowing it to be pulled forward anymore. Got back into the right tracks and all checks out ok. Talked about loading for make sure all drawers have clearance for when closing.
DISHWASHER KITCHENAID KDTE504DSS0 "burnt resistors on the user interface again. Seems like moisture is getting inside and shorting them out. Installed new control panel, control, and vent. All checks out ok and is working correctly with no issues. Office to bill for trip."
OVEN WHIRLPOOL WOS51EC0HS01 "Unit is getting issue with the touch display, customer states that it will work fine when starting, then if the touch the door or open the door the display pops up to change the temperature with resume in the corner and the temps scrolling back and forth. Preheated the oven and tried to recreate condition. Couldn’t recreate but there was some debris on the user interface so cleaned off well. Customer to monitor and if still an issue will order the user interface."
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Installed new tube from the filter housing to the rear bottom fill valve. Could see crack on the elbow at the lower water valve connection. All checks out ok on unit with no leaks after replaced line.
REFRIGERATOR WHIRLPOOL WRF954CIHW00 Installed new ice maker in unit and cycled through test. All checks out ok and is working correctly with new ice maker. Once mold cools down will start ice production again.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Unit had a straight connection coming out of the wall and a long hose. Customer never had a in door water dispenser so was unsure of how much flow there should be, it had been this way since install. Taped the hose to wall and back of fridge to prevent any kinks when pushing back. All checks out ok and is flowing correctly."
REFRIGERATOR KITCHEN AID KSSO48QMB03 Installed new control kit. Operation tested good today. Customer will keep an eye on it. Paid in for for amount of 486.76.
REFRIGERATOR KITCHENAID KRFC302ESS02 Center mullion was contact extremely low and sometimes going past without engaging. Adjusted the mullion up and added spacer on the top guide. Now making much better contact and working with no issues.
REFRIGERATOR WHIRLPOOL WRT549SZDM00 Sealed system leak from the evaporator. Would need new evaporator and dye drier. Quoted price of parts and 350.00 labor. Customer is going to compare prices. Reference #1660070874 for refund of accidental charge. Customer paid trip charge today.
DISHWASHER WHIRLPOOL WDF520PADM7 The pump is working fine. No heat error code. Operation tested good after installing new control.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Not getting any voltage to the ice auger. Ice auger ohmed out at 93 ohms. Checked from the back board and there is a relay clicking when the ice paddle is pushed like its trying to engage but no output voltage to auger. Will need new rear board. Office to reschedule with customer.; ordrng 1 W11224256 (REAR CONTROL )
MICRO/OVEN WHIRLPOOL WOC95EC0AS02 Screws sent were incorrect. Ordering the correct numbers and hinges in case there is an issue with the screw holes on the original hinges. Office to schedule with customer once we can verify these are the correct parts. May need some extra time on the return if the hinges end up being the issue they screws won’t thread.; ordrng 2 W10138802 (screw)s and 2 W10874474 (hinge-door)s
WASHER WHIRLPOOL WFW75HEFW0 Install pump checked over unit tested out good..
MICRO/OVEN WHIRLPOOL WOC97EC0HZ No answer at door or cell phone. ; saved tckt
M/W OTR WHIRLPOOL WMH53521HZ0 Magnetron shorted replaced test good
MICRO/OVEN WHIRLPOOL WOC97EC0HZ No answer at door or cell phone. ; saved tckt
DISHWASHER KITCHEN AID KUDL15FXSS5 "Customer states unit has leaked twice that they had known of in front of toe kick. Large amount of water surround front of unit customer states. Ran unit for five minutes normal cycle no soap. Large amount of sudsing already. Customer stated they have not had to fill the rinse aid to often when asked. Ran diagnostics cycle dispenser opened and ran did not get that amount of sudsing again. Found three error codes first one in there 3 times was an suds/air in the pump, cool inlet water temp, and slow drain talked about water temp from sink. Unit draining fine. Pics taken of all findings. Wood at front of unit warping also warping all the way in front of the sink."
MICROWAVE WHIRLPOOL KHMS2056SSS4 The hood fan/light switch buttons are working intermittently. Needs new switch control and buttons just in case they break when we remove the control. Office please send off for approval and reschedule with customer. Please send 2 techs on return.; ordrng 1 W10143982 (button) and 1 WPW10403041 (HOOD/LIGHT SWITCH )
DISHWASHER KITCHENAID KDTE204GPS0 No error codes found. Ran an auto test. All tested ok. Water backs up onto counter top from air gap. Advised customer have a plumber service the air gap. Ordered customer 2 fasteners for toe kick. Customer will install; ordrng 2 WPW10503548 (FASTENER )s
DRYER WHIRLPOOL WGD8740D "Dryer ,,,,replaced motor and blower wheel ,,,ran and tested operation all working good ,"
DISHWASHER KITCHEN AID KUDS35FXSS1 "Order dispenser and bracket with screws, it’s all rusted from slow leaks customer paid in full; ordrng 1 WPW10177098 (screw) and 1 WPW10195175 (dispenser) and 1 WPW10462232 (brckt-disp)"
WASHER AMANA NFW7200TW "Washer ...checked washer operation .,washer door not closing..door switch is broken ..replaced door lock switch ....ran and tested and working now .ground fault outlet on washer needs to be replaced ,."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Check fridge over for issue with ice production and after talking with customer and instructing on operation of icemaker that all functions were working properly.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replace faulty led light in freezer section and now all lights are working in fresh food section.
DISHWASHER WHIRLPOOL KUDL03IVWH4 Customer is concerned with the way the door closes. Noticed at top one side of door rubs while closing adjusted unit test fine. Major complaint from what looks like a newer seal. Only thing I could do was replace seal which would just make the complaint worse. Unit tilts/ angles down in front this is due to it being at max height but not level in front and drop off from concrest to wood floor. Pics taken. Test good no leaks. Rinse aid cap not fitting right send direct no return.; ordrng 1 W10077881 (cap)
MICROWAVE JENN-AIR JMW3430DP03 Continuity through bulb and harness to transformer. When door open transformer has 116 volts in 11 volts out. Removed bulb tested continuity through socket and harness has continuity harness short. ; ordrng 1 W10886919 (lmp-basles) and 1 WPW10490593 (housng-lmp)
MICROWAVE KITCHENAID KMHP519ESS4 "Unit not mounted, sitting on counter. Removed old bolt and mounting nut and installed new mounting nut. Ensured both bolts and nuts will engage and not get stripped again. Unit is a convect unit, could not get it mounted up in cabinet by myself, also has an exhaust vent it needs to be attached to. Called builder and let him know it is ready to be installed"
WASHER WHIRLPOOL WTW4800XQ2 Installed capacitor ordered. Ran an auto test. All tested ok; used 1 Ship (Shipping/Handling) from stock
DISHWASHER AMANA ADB1500AWS Repaired water line. Ran a test cycle. All tested ok. No leaks
RANGE WHIRLPOOL WEG745H0FS0 Console is chipping and peeling paint on the back edge of the console where it meets the cooktop. Cooktop fine. Ordering new console; ordrng 1 W10885068 (CONSOLE)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated freezing food all over the place in the fresh food section. I plugged the bleeder hole and turned the fresh food and freezer temps up a bit. Customer will give it 24 to 48 hours for temps to stabilize.
OVEN JENN-AIR JJW2430DS03 "Display will not advance out of setup info, can input language, time and date but then will go right back to the original screen again. Ordering user interface, left card with cust, office please call for reschedule; ordrng 1 W11236887 (CONTROL PANEL)"
WASHER WHIRLPOOL WFW75HEFW0 "Washer ....checked washer operation checked washer for leaks ,,ran washer test cycle all good thru dispenser and tub ,,door gasket is good ..found door gasket draining n holes plugged with hair and little socks ,cleaned out plugged door gasket boot ,and cleaned door glass..all checked good now no more leaks found ,"
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Unit not defrosting, evap frosted up. Entered diagnostics and ran manual defrost, heater came on so heater and bimetal good. Ordering main control and UI assembly; ordrng 1 W11035841 (CONTROL) and 1 WPW10758681 (UI ASSEMBLY)"
DRYER WHIRLPOOL LGQ9857LG0 "Dryer checked dryer operation .dryer won’t start ,,light is on .found dryer door switch is broken ..replaced bad door switch ..ran and tested operation,all working good now .; used 1 WPW10569603 (SWITCH) from stock"
WASHER WHIRLPOOL LSN2000PW2 "Washer ...checked out washer operation...washer is not washing ..fills and stops .closedlid and lid switch is not working .not making contact ,washer has a bad lid switch .replaced lid switch and dogs on AGATATOR ....also found cold water not turned on ,turned on cold water to washer .ran and tested and working good now .; used 1 80040 (AGITATOR DOGS) from stock"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 The freezer led assembly was bad. Operation tested good after installing new led assembly.
REFRIGERATOR WHIRLPOOL ED2CHQXKQ05 Replace icemaker do to motor failing and cycle new one and verify mold did fill with water.
REFRIGERATOR KITCHENAID KRFC704FBS01 No answer at the door or phone.; saved tckt
REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 Install freezer door gasket and warm up with heater and gasket is sealing.
WASHER WHIRLPOOL WFW75HEFW0 "Installed parts, unit tested ok, no leaks all functions ok , unit was pulled out with dryer off upon arrival, temp hooked up to test, maintenance to permanently hook up and put dryer back later"
WASHER MAYTAG MVWX655DW1 "Washer checked washer and found wash plate is broken and stripped out ,,needs new wash plate and screw ,; ordrng 1 W10752187 (SCREW .) and 1 W10902814 (WASH PLATE )"
DISHWASHER KITCHENAID KDTM704ESS0 "Installed panel, ran diagnostics all functions ok, no leaks"
DOUBLE OVEN WHIRLPOOL GBD307PRY01 "Installed parts, both ovens preheated normal, inst cust blower will be louder due to increases rpms , all functions ok"
DISHWASHER KITCHEN AID KDTE104DSS0 "Installed new sump, ran unit on diagnostics through ok, no leaks all functions ok"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed diffuser, opening and closing good, cooling good, all functions ok"
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Installed parts, unit tested ok, all functions ok, looks good, handle tight"
REFRIGERATOR KITCHENAID KUDR204EPA00 Check under counter fridge over for issue with control and found wire harness broken and could not fix . Ordering harness and will need office to x-part it do to not showing inventory at supply house. Customer to call when part is received. Customer paid in full.; ordrng 1 W10789534 (harns-wire)
REFRIGERATOR WHIRLPOOL WRF540CWHV00 "Found mullion heater off. Turned on heater. Advised cust. Found doors not level. Adjusted cabinet. Added shims to door hinge. ; used 1 487576 (WASHER), and 1 487576 (WASHER) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Foundndoor gasket sealing. Found frost over top of door. Found gaps between cabinet and liner. Sealed gaps with silicone. Adjusted feet so door swing closed. ; used 1 WP482338 (SILICONE) from stock
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found fill tube frozen. Cleared tube. Cycled ice maker. Unit working normally.
REFRIGERATOR KITCHEN AID KSF26C6XYY04 "Replaced power supply. Found comp tripping on overload. Checked and found bad relay. Replaced with misc relay from TS. Comp starts. During reassembly cracked tubing on filter drier and leaking refrigerant. Replaced drier, pulled vac and held. Charged with 5.0 oz 134a. Reassembled and unit cooling."
WINE CHILLER JENN-AIR JUW24FRERS00 "Unit not sitting level in cabinet, adjusted leveling, unit now sits in cabinet better. Tested operations, found condenser vibrating against metal base pan, adjusted condenser and added some insulating foam between condenser and base. Retested sounds much better."
REFRIGERATOR WHIRLPOOL GI0FSAXVY08 "Ic build up by fan, removed ice, relocated defrost tstat, sealed off area around tubing coming out of cabinet, realigned rack and pinion freezer drawer glides. Lubricated drawer glides and adjusted freezer door. Sealing ok. Cooling properly."
WASHER WHIRLPOOL WTW5000DW2 "Shaft dropping in transmission, causing rubbing on components, making other loud noises as well, gearcase, motor, cam and actuator needs to be replaced , customer to call into office to reschedule ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"
DRYER MAYTAG MDE5500AYW Installed parts and tested
DISHWASHER JENNAIR JDB8200AWP0 Install fill valve check over unit tested out good no leaks no code ran diagnostics went thr fine..
WASHER WHIRLPOOL WFW9150WW02 Install door boot check over unit tested out good no leaks ran diagnostics it went thr fine..
COOKTOP KITCHENAID KICU509XBL00 Installed module. Flipped breaker. Breaker still tripping. Disconnected unit from wall completely. Put wire nuts back on wires to protect wires. Breaker still tripping. Issue not with appliance. Issue in supply to unit. Spoke to cust on phone. Cust aware that electrician needed. Reinstalled original module because new module cannot be configured without power. Will keep new module on truck jic cooktop still has issue once power is restored to unit. Left appliance disconnected from house supply so electrician can resolve power issue without unit in circuit. Will need electrician to reconnect unit. Moved mounting straps so they do not interfere with cooktop module.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Installed ice maker. Cycled unit. Unit filled and stopped.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Installed new filter dryer, recharged to factory specs. Will return in a couple weeks to recheck for leaks. Set up return for 7/19 to recheck. ; schdld next appmnt for 7/19 FRI !"
DISHWASHER AMANA ADB1400AGS1 "Checked control for error codes. Found 7-1 code. Ran svc cycle. Pump not running. Checked and have power to sump, needs sump ASSM. Replaced sump with part sent for job. Tested machine. Unit working. Advised cust."
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Water valve leaking and causing ice bin to freeze up, removed bin and ice build up, advised customer to monitor, ordering valve to replace, office to call and reschedule return. Shipping part to customer. ; ordrng 1 W11043013 (valve)"
DRYER WHIRLPOOL WGD5600XW0 "Dryer....checked dryer operation ...checked dryer for burning smell...took dryer panel off and checked lint and burner ,,no lint in dryer no burnt lint ,,cleaned lint out of blower wheel ..checked air flow and dryer cycling ???????...dryer temp good and cycle really good ,not overheating ???? and flame on burner looks good all working good now,no odor or burning now"
DRYER MAYTAG MDG6200AWW "Replace coils, test ok; used 1 279834 (DRYER COIL KIT) from stock"
WASHER MAYTAG MVWX655DW1 "Drain pump on, cancel cycle, no error codes, calibrate, run test cycle, ok, if happens again replace ccu"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replace adjusters; used 1 W10712395 (RACK ADJUSTERS) from stock
WASHER MAYTAG MVWC360AW0 "No error codes, calibrate, run test cycle, ok, out of balance load"
WASHER WHIRLPOOL WTW4950HW1 "Replace ccu, calibrate, run test cycle, ok"
WASHER WHIRLPOOL WFW9200SQ00 Upon arrival took off bottom cover. Bottom tub boot not attached. Drain motor was not secure to bottom of unit secured drain motor. Out tub boot back on all test good no leaks. Can see old front clip from presumably old drain motor. All part for drain motor here and testing good.
WASHER WHIRLPOOL WTW7500GC2 "Noisy in wash cycle, ; ordrng 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"
WASHER MAYTAG MVWC565FW1 Checked for error codes found none. Ran calibration checked unit in fill both hot and cold. On tap cold started filling slower and slower checked hose pressure from house fine replaced valve all test good.
DRYER WHIRLPOOL WED7500GC0 Replaced hinges test good
DISHWASHER WHIRLPOOL WDT710PAYW6 Found crack in the sump casing. Sump WPW10482480. Customer to call the office if she decides to go with the repair $385.00
DRYER WHIRLPOOL WED8000DW4 Found door switched to other side by installers not switched properly. Disassembled the door and moved side trim to the other sides. Reassembled. Tested ok
DRYER WHIRLPOOL MGDB835DC4 "Vent test good for all dryers. Ran a test cycle. Igniter glows, gas valve opens, no flame. Found gas supply turned off at the mechanical room manifold. Turned gas supply to on. Ran another test cycle. All tested ok"
WASHER MAYTAG MVWB865GW0 "Replace agitator, need new gearcase; ordrng 1 W10811956 (GEARCASE) and 1 W10915701 (ROTOR)"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cust hearing a rattling coming from the back of the unit. Found power cord trapped under rear corner of cabinet, causing cardboard machine compartment cover to push inward against condenser fan motor. Released power cord and reattached cardboard cover so flat and not bowed out. Secured power cord to back of unit, all ops good, no unusual noises, all normal"
WASHER WHIRLPOOL GHW9150PW3 "Bad bearing tub rear shell estimate around 800-1000, customer will get new one..basket is stuck"
REFRIGERATOR KITCHENAID KURR204ESB00 Check beverage cooler over for same issue not cooling and found dye showing at high side tubing next to compressor. Soap connection to verify leak and rebraze joint with silver Solder and recharge with 4.2 Oz refrigerant. Leak was at steel to copper connection from factory.
DISHWASHER KITCHENAID KDTM354DSS5 No operation at the console. Have 120 volts to main control. No buttons light or function. Vent fan motor ohms at 192k should be 30k to 40 k. Ordered a new vent and console; ordrng 1 W10803367 (UI CONSOLE ) and 1 WPW10469574 (VENT)
WASHER WHIRLPOOL LSR8233EQ Washer ..replaced timer assl ...ran and tested and washer timer advancing thru and running good; used 1 Ship (Shipping/Handling) from stock
DISHWASHER WHIRLPOOL WDF520PADM7 Found console with handle misaligned at the factory and damaged internally. Ordered a new console; ordrng 1 WPW10733627 (CONSOLE)
REFRIGERATOR JENN-AIR JFC2089HPY "Intermittent issue, tested operations from diagnostics, condenser fan/compressor relay on main HV board is intermittent. Office to check for part availability and call customer to tomorrow if available."
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Cust is freezing food in ref section, has control set at 40. Icemaker working and ice bin full. Ordering ref compartment thermister, damper and damper gasket; ordrng 1 W10316760 (THERMISTER) and 1 WP67006341 (GASKET) and 1 WPW0196343 (DAMPER)"
FREEZER WHIRLPOOL WZC3115DW00 Picked up gauge and dropped off at Ryan’s
DISHWASHER KITCHEN-AID KDTE234GPS0 "Code on the unit for 5-1 which is the door not being closed within 4 seconds of pressing start. Customer was on revision 3 of upper tracks so installed newest version and ran through auto test. All checks out ok and is working correctly with no errors.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
REFRIGERATOR KITCHEN AID KSSO42QMB02 Unit still cooling fine with good temps hooked up gauges and was getting good pressure still exactly where it was when system done checked for dye non found at this time full frost pattern on evap unable to determine where leak is at this time customer to call if unit starts to warm up. Very possible that unit has slow cabinet leak since no dye found just assumption at this point
REFRIGERATOR WHIRLPOOL WRT311FFYB01 Unit has ss leak not cooling well comp running at .5 amps which indicates low charge possible leak in evap would need dye drier customer declined repair going to buy new unit
REFRIGERATOR WHIRLPOOL WRS576FIDW01 W11035841 at Duluth WPW10758671 at vadnais found unit not going through defrost tried to put unit into force defrost and unit would keep cooling. Bimetal is closed and heater is in good ohm range need to order boards customer scheduled ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10758671 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Installed new door bushing, filter cap and filter head with heater and insulation for water line and filter head all checks ok now no leaks"
DRYER AMANA NED4655EW1 Belt bad and found shoe string slipped through drum and wrapped around motor removed string and installed new belt test ok; used 1 341241 (BELT) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Customer complaint of water overflowing from ice maker and collecting in ice bucket arrived today and icemaker was off and bucket cleared out turned on icemaker which cycled and filled normal with no leaks but ice cubes were oversized from too much water possible valve hanging up at some point would suggest new water valve to make sure does not happen again. Customer requests office to call primary number and speak with wife to schedule a return date .; ordrng 1 WPW10420083 (valve)
DRYER MAYTAG MGD6630HC0 Customer stated they had plumber out and he said there was no leaks I checked with leak detector and bubbles could not f8nd leak also ran for about 10 mins and didn’t smell any leak either. Unit is working properly
WASHER WHIRLPOOL CAM2762TQ2 Unit slams hard into a spin and stops and slams with brake oil on floor and gearcase will need parts listed can’t find mike or get ahold of anyone on phone office to handle further 3360629 gearcase 195.75 vh WP8299642 clutch 53.30 vh W10820043 brake 138.05 vh; ordrng 1 3360629 (HOLD) and 1 SHIP (SHIP) and 1 W10820043 (HOLD) and 1 WP8299642 (HOLD)
WASHER MAYTAG MVWC400XW1 Found motor control fault tested found faulty board customer to buy new collected 97.95
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed door and tested no room in truck will need to go back and pick up doors ; O-emld tckt
WALLOVEN WHIRLPOOL GMC305PDQ07 Found bad magnetron after talking about pricing customer rather buy new collected 97.95
REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Found water tank leaking and drain frozen over 8n freezer need to order W11168758 at vadnais 63.95 call 97.95 labor 120.00 ship 12.00 total 299.62 customer paid in full will need to steam drain on return ; ordrng 1 W11168758 (TANK), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR JENNAIR JUW24FRARS00 Part sent to old address office to follow up ; O-emld tckt
OVEN WHIRLPOOL WFE505W0HB1 Customer states clicking noise happening during bake heat and after turning off oven. Customer is aware of relay clicks. Sound described is from the metal at as it heats and cools. Nothing can be done liner not replaceable. Customer is going to contact sales rep.
REFRIGERATOR JENN-AIR JFC2089BEM00 "Found cracked line sucking in air causing drip from dispenser need to order WP67002743 at vadnais 46.65 part 100.00 labor 97.95 call 12.00 ship total 259.94 customer paid in full customer scheduled for Tuesday ; ordrng 1 WP67002743 (guide- wat), used 1 Ship (Shipping/Handling) from stock"
WASHER MAYTAG MVW8766FW1 Checked unit for error codes no error codes. No error codes. Customer states squeaky in agitation. Ran with no clothes sounded good. Threw in load of towels. Unit is sounding normal no squeaking. Put into drain and spin tested good. No signs of leaking under the unit. Unable to replicate complaint in question.
WASHER MAYTAG WTW8000DW5 Checked for codes F2E1 stuck key only code. Keypad working fine and not complaint. Ran through diagnostics and calibration testing good. Talked to customer about soap use unit running while open sounds like a suds issue trying to continually drain.
DISHWASHER KITCHENAID KDTE204GPS0 Replaced adjusters ran test cycle test good no leaks. Part ending in 85 that was sent was the one ending in 86. Packaging was right part inside was wrong. Truck stock part used in place.; used 1 W11259785 (TRACK) from stock
REFRIGERATOR KITCHEN AID KSSS36QHX00 "Found oil on evAp signs of system leak. Need to order WP4389155 evap fan motor 76.00 W10309990 compressor 356.59 WP2003001 heat exchanger 136.74 WPW10122127 evap 216.57. Collected 968.79 by card need to collect 960.00 for labor 0n return trip customer scheduled for Monday ; ordrng 1 W10309990 (compressor) and 1 WP2003001 (exchanger) and 1 WP4389155 (motor-evap) and 1 WPW10122127 (evaporator), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Upon arrival freezer temp -2, refrigerator 32. No blockages at evaporators fan working fine. In front of the freezer at door on top frost buildup. In door compartment of freezer reusable ice pack rubs again top as closing. Door likley not closing all the way and tightly as a result. Fridge temp had risen while working on it with doors open. When closed started cooling down. All testing good."
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Unit just needed to be leveled, leveled unit, handles now flush, inst cust settling may happen since new house, showed how to adjust"
REFRIGERATOR WHIRLPOOL WRF767SDHV Installed door.
REFRIGERATOR KITCHENAID KRFF507ESS00 Checked control formice maker codes. Found e2 motor lost position. Ran harvest. Unit failed. Pulled ice maker. Found open heater. Replaced ice maker with truck stock. Tested unit. ; used 1 WPW10764668 (ICE MAKER) from stock
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Installed ice maker. Cleared e2 code. Ran harvest and fill cycles. All functions pass.
RANGE WHIRLPOOL WFG525S0HZ0 "Customer front right burner not lighting correctly, sending out updated burner cap kit, they will install this, if still has issue will need to send out WPW10515455 and set up for install; ordrng 1 W10881749 (cap-burner)"
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed parts
MICROWAVE WHIRLPOOL WMH53521HZ3 Found display working. Pulled panel. Checked all connections ok. Reinstalled panel. Tested all functions normal. Per user guide panel will go dim when in standby till door is opened or key pad pressed. Unit working normally.
REFRIGERATOR JENNAIR WRF532SMHZ00 Installed doors. Shimmed lf door. Cust inspected and ok’d. Emblem not ordered. Ordering emblem. Cust can install. ; ordrng 1 W11223753 (EMBLEM)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed new ice maker and damper.
REFRIGERATOR AMANA ABB1924DEQ The same joint sprung a slight leak again. I removed it from the compressor and cleaned both ends with sandpaper. Operation tested good after brazing the joint and checking for leaks.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 The top freezer basket was not lined up properly. This caused a closing issue on the left side. Operation tested good after installing the basket properly.
RANGE KITCHEN AID KFGD500ESS04 Installed new burner head. Operation tested good.
DISHWASHER MAYTAG MDB8959SFZ4 Found panel clips broken so switches cannot be presses. Needs panel. Spoke with MR. will follow up wit cust pending approval from WT. ; ordrng 1 W10910626 (panel-cntl)
OVEN KITCHENAID KDRS467VSS05 Installed new blower. Operation tested good.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Installed new control. Customer to monitor. Working ok at this time.
MICRO/OVEN WHIRLPOOL WOC95EC0AS04 "Open close door error code half of the time. When it does start the light is on, the turntable spins but there is no heat. No error codes and the door is closing tight. Needs new microwave appliance manager and harness which comes with interlocks. ; ordrng 1 W11356970 (INTERLOCK HARNESS ) and 1 WPW10586836 (CONTROL)"
WASHER MAYTAG MVWB865GC0 F1 e1 main control error and f2 e1 stuck button error. I cleared the error codes and ran a test cycle. Needs new control and console. The console we will have to x part. Customer will call when both parts arrive.; ordrng 1 W11162440 (CONTROL) and 1 W11162441 (CONSOLE)
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Installed new control, thermistor and evap harness. Tested operations, all check ok at this time, customer to monitor. Should return to normal operating temps within 24 hours."
DISHWASHER WHIRLPOOL KDTE334GPS0 "Installed new tracks, tested operations, all check ok at this time. Customer to monitor."
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Tested operations of ice maker, showing e5 error code indicating bad temp sensor in icemaker, ordering new ice maker to replace. Part ships to customer, office to call and set up return visit. ; ordrng 1 W11294907 (ICE MAKER)"
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "yhy y hMeasured affected area and cut a piece to,fit it. Used supplied epOxy to install it.after calling the techline Cathr about the curing time required for the epoxy. She had no information about the curing time.Held piece in place for 5 minutes, Checked and held it in place again for another 5 minutes. It seems to be adhering well. Customer liked the idea of using the fiber tape sent to hold it in place for 24 hours,and he will remove the tape tomorrow."
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Installed icemaker cycled and filled normal
REFRIGERATOR KITCHEN AID KRFF507ESS00 "Ice build up on fresh food evaporator, likely needs boards and evaporator harness. Quoted 130.95 labor to install parts. Customer contacting whirlpool customer service to see if she can get covered. ; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui) and 1 WPW10277799 (harns-wire 26.81)"
REFRIGERATOR WHIRLPOOL WRT311SFYW00 "Unit has short frost pattern and oil around suction side of evaporator, indicating leak at evaporator. Will get approval from warranty company to repair and call customer to reschedule return when parts are ordered. ; rqstng P&A on 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator)"
WASHER WHIRLPOOL WTW7000DW1 "Ran load with customer water is fine, went thr manual with customer and explained all features and cycles, unit have off balance/overload code in history clear it out, unable to find her problem, unit working fine.."
ELEC RANGE WHIRLPOOL RS675PXBQ1 "Needs main control but part is NLA,boiler element is still good..customer will look into new one.."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the icemaker and the gasket to the icemaker dispenser chute. The chute gasket retainer appeared to be glued down on one side and cracked.Was able to,put the new gasket in but we should replace the gasket, a W10562839 with an eta TBA. The icemaker tests good and found the home position when tested. It should fill with water and start making ice when it gets cold enough.Last one I was here the customer said the inside lights had not come on and they could not get water to dispense once but it had worked since. I suggested the freezer door may not have closed completely and. A little frost build up could have prevented the lights from coming on. They by early gone put 3 times since and were flashing today when I was there. All doors were closed. Ordering the LED board W10804160.Office to,order parts and call to reschedule when they are available.; ordrng 1 W10562839 (GASKET RETAINER) and 1 W10804160 (LED BOARD)"
DISHWASHER WHIRLPOOL KDTE334GPS0 "Clear out air gap didn’t find nothing, unit is working fine.."
RANGE KITCHEN AID KEMC308KSS0 Install both hinge checked over unit tested good..
WASHER MAYTAG MVWB850YW1 Install fill valve check over unit tested out good ran diagnostics it went thr fine no code no leaks...
MICROWAVE JENN-AIR JMW2430DP01 "Order ui and power board, wrong part got sent to customer..; ordrng 1 W10887855 (panl-cntrl) and 1 W11179310 (cntrl-elec)"
DRYER WHIRLPOOL CED9150GW1 "Dryer ..checked dryer operation ran and tested dryer for heating ,,checked temperatures and cycling ,,temp checked good and dryer cycling heat on and off good heating element is good not shorted or grounded out .dryer making noise .vibration ..took blower housing off and adjusted and retighten to stop noise .all working good now ,"
DRYER WHIRLPOOL WED85HEFC0 "Dryer ,.,.replaced bad motor and blower wheel ...ran and tested thru cycle all working good and all quiet now ."
WASHER WHIRLPOOL WFW75HEFW0 Ran diagnostic systems check. Unit operating correctly at this time. Talked about cycle time why it takes as long as it does and how it can vary based on load conditions.
DISHWASHER KITCHEN AID KUDS30FXSS8 "Clean out sump area, test ok"
DRYER WHIRLPOOL WGD75HEFW0 "Search for and repair vibration, parts loose on gas valve, test ok"
WASHER WHIRLPOOL WFW92HEFC0 "Washer ,,checked washer operation ,,,washer won’t run control board is shorted out ,,,can’t run to find out what shorted out control .ordering new control .; ordrng 1 W11201293 (CONTROL BOARD), used 1 Ship (Shipping/Handling) from stock"
WASHER WHIRLPOOL WTW4816FW2 "Plug in machine, no error codes, calibrate, run test cycle, ok, start cycle and working ok"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed new door and gasket, removed ice buildup, reformed gasket, inst cust to leave freezer door closed several hours, sealing good now"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found broken dispenser, replaced dispenser, ran through diagnostics ok, no leaks all functions ok"
WASHER WHIRLPOOL WFW92HEFW0 "Found intermittent lock failure, installed new lock unit ran through diagnostics ok, no leaks; used 1 WPW10443885 (DOOR LATCH MECHANISM) from stock"
RANGE WHIRLPOOL WFE505W0HS0 "Installed new cooktop, unit tested ok, all functions ok"
RANGE WHIRLPOOL WFE505W0HS1 "Cooktop has some spliiover spots, showed customer how to clean these, has some deep scratches near console, need to replace cooktop inst cust pots and pans must have a level bottom, scratches easily when sliding them on the surface; ordrng 1 W11175876 (cooktop) and 1 WA906B (scraper)"
DISHWASHER WHIRLPOOL WDF520PADW0 Unit has 120 volts to control. Door latch tested good. No voltage to door latch. Unit needs a new main control. Customer declined estimate for repair $368.00
MICROWAVE WHIRLPOOL MMV4206FZ3 "Found stuck relay, replaced control and installed light, unit now operating ok, light turns off and on"