David - Minneapolis, MN
Nate did fast and great job.
Bonnie - Apple Valley, MN
Josh and my refrigerator are becoming close friends. He's a very professional, patient and really knows what he's doing.
Wasn’t able to be there, he took care of it. Good job!
Catherine - Saint Michael, MN
Melanie/warren - Minneapolis, MN
fast & polite
Calli - Rosemount, MN
Kathleen - Minnetonka, MN
Ryan was quick, professional and efficient. He found the issue and was able to recommend a fix.
Annemarie - Minneapolis, MN
Quick efficient and professional.
Good communication and quick service
Jay - Lake Elmo, MN
Our oven had problems on a Wednesday and we had our first service visit on Friday. It was determined we needed a new control panel and they had one in Fargo. They shipped the panel overnight and it arrived at our home on Saturday, and the repair was done on Monday. Fast service and good communication throughout the process. I was impressed and would recommend.
Mark - Farmington, MN
Really happy with the repair on my oven - it was fast and done well. They accepted payment during the visit which I like.
Kurt - Andover, MN
He was a great Technician and was very helpful but the Microwave is still making the loud noise so if you can call me back and let me know what our ne
Shane - Chaska, MN
It was a great experience
Great service from Josh
Judy - Minneapolis, MN
My Maytag just stopped working so I called Twin Cities Appliance Service. Explain my problem to Tim. He said he would send someone out. Received a call from the service man, Josh, that he would be at my house in ten minutes. He arrived 10 minutes later and had my machine running again in less than an hour. Amazing! He explained what I needed to do to eliminate the type of problem that plugged up my machine. He fixed AND educated. Price was reasonable too. Will definitely call them anytime I have an issue with my appliances. Thanks Josh!!!
Jo - Big Lake, MN
Andy - Brooklyn Park, MN
Barb - Ham Lake, MN
Duane arrived promptly when scheduled and took care of our dishwasher leaking very quickly and efficiently. He was very polite and answered all our questions regarding the repair.
Good, fast, honest service
Miles - Duluth, MN
fast and on time
Michael - Big Lake, MN
Kathleen - Pine City, MN
Tim - Woodbury, MN
The technician was very efficient in getting my washer fixed, and operational again. He explained what was going on, what he did to fix it, and provided recommendations for items in future.
Great Warranty Service
Austin - Saint Paul, MN
We had a repair under warranty and they were able to get us in within 2 days. Fast and professional.
Glen - Duluth, MN
Professional and quick!
Great Timeline and Service
Linda - North Branch, MN
Super service in a very short time.
Dryer repair—outstanding technician
Aaron - Minneapolis, MN
Loved the technician who repaired my dryer!
Katie - Apple Valley, MN
Dave was great!
Carol - Duluth, MN
Our washing machine was walking (dancing?) in our laundry room. I was so happy to get a next-day appointment when I called, and Dave had the problem fixed - under warranty - in a flash. I'm so grateful.
Service - dishwasher
Jim - Amery, WI
Great care in inspection, diagnosis and in explaining problem a d how we can help eliminate futur occurrences.
Shayna - North Branch, MN
Great service. Fast, efficient, knowledgeable.
Twin Cities Repair Person
Calvin - Big Lake, MN
Andy knew what he was doing and fixed in a short amount of time.
Carla - Stillwater, MN
Very friendly and did a good job
Mary - Stillwater, MN
Tech very respective and knowledgeable
Scott - Champlin, MN
Nimit - Medina, MN
Norbert - Woodbury, MN
Coverage under Lowes Protection Plan
Marvin - Oakdale, MN
Julie - Buffalo, MN
Lukas was very helpful in working our my appliance problems and answering my questions and concerns.
Kim - Lakeville, MN
On time, very helpful and resolved my issue quickly and professionally. Thank you!
Sheryl - Prior Lake, MN
The technician was knowledgeable, friendly, courteous, professional, and very helpful!
service above and beyond
Deb/terry - Forest Lake, MN
Jared is an excellent representative of your company. I can't think of any time that I have had better service.
Very knowledgeable and helpful
Sara - Minneapolis, MN
Josh was prompt, courteous and insightful. He quickly surmised our appliance problem, examined potential contributing problems and parts, provided a thorough assessment and options for solving the problem. He's a great communicator.
Mary - Minneapolis, MN
Will use your company again
Reed - White Bear Lake, MN
Quick reply to service request with great contact. Service man was very thorough and knowledgeable.
Sally - Minneapolis, MN
Nate did an excellent job would recommend him Twin Cities Appliance
Dennis - Albertville, MN
Molly - Elk River, MN
Knew his stuff
John - Hudson, WI
Got busy, did his job thoroughly.
Mike - Blaine, MN
Kitchen aid stove
Denise - Forest Lake, MN
The stove is still to hot and a pan was burnt up on low. Stainless steel pan with sandwich aluminum
very pleased with the unbelievable service.
Dale - Scandia, MN
Turned a situation I was dreading in to a painless solution. Excellent job by Jared and amazing service by Twin City Appliance..I know who I'll call with my next problem.. twin
Great service - helpful Repariman
Janet - Savage, MN
From making the appointment to the service call, I was more than satisfied with each person that I came in contact with. Will definitely use them again.
Jade - Hudson, WI
quick knowledgable service
Gregg - Lake Elmo, MN
Twin Cites Appliance is Awesome!
Patrick - Eden Prairie, MN
Technician was knowledgeable and respectful. Company responded in a timely manner. Excellent company!
Here on time
Alan - Hopkins, MN
Fast and Friendly
Chris - Duluth, MN
Dave was professional and easy to work with.
Great Repair Work
Autumn - Hudson, WI
New Jenn Air Dishwasher Check-Up
Greg - Minneapolis, MN
Tony - Cloquet, MN
He did a great job thank you
Great Service, Quick Fix!
Amy - Medina, MN
We had a great experience with Nate from TC Appliance Service. He quickly figured out the issue and resolve our problem with our Fridge. Would highly recommend him!
Great Service and fast
Mike - Andover, MN
Andrew S. was nice, on-time and explained what was wrong with my washer. We had a great experience.
The very best
Kelly - Inver Grove Heights, MN
Excellent, friendly service-very fair pricing
Peggy - Apple Valley, MN
I had a difficult clothes washer repair- Josh, Nate and owner Tim (stepped in for some very fair pricing) came back for five service calls to ensure it finally was working.
Teddi - Pine City, MN
Pleased with the service.
Teddi - Pine City, MN
I have been happy. I know it has been tough figuring the problem out, but as now it is working.
Excellent, friendly service - really fair pricing
Peggy - Apple Valley, MN
Personable, badged uniform
Jeremy - Lakeville, MN
identified issue. Evaporater replacement needed. May have suggested a Freon top off with no guarantee of long term fix. May have bought a couple of years of fridge service. Price for evaporater service was 1/2 the price of new.
Nice and efficient
Joel - West Concord, MN
Ben - Plymouth, MN
Service was for an appliance under warranty. Excellent service from a very nice young man.
Pat - New Prague, MN
James - Eagan, MN
Jim came and was very professional. He fixed the dryer as fast as it went out. He put the new part in and offered a bit of advice to prevent the problem from happening again. We live in a townhouse complex and they clean the dryer vent from the roof and of course some still falls to the bottom. We pulled the dryer out after Jim left and found build up at the bottom of pipe into the dryer. Thanks Jim!!!.
Great service and they had the part in the truck!
Jack - Woodbury, MN
Aaron was timely, professional, knew what he needed to do. completed it quickly and neatly. I love having this company in our home,
Shorewood - Excelsior, MN
Andy - Brooklyn Park, MN
Right on time and done correctly
Ed - Plymouth, MN
Washer is back in service. Duane was on time fixed the problem. Good service.
Tonya - Blaine, MN
Eric - Apple Valley, MN
Excellent excellent repairmen
Fabulous service -- prompt , professional and nice!
Alma - Minneapolis, MN
We are completely satisfied with the pump replacement work done by Duane W. The dishwasher is working perfectly! Thank you. Alma and Leon Satran
Service man was excellent.
Ron - Victoria, MN
Max - Hudson, WI
Great service. Very professional
Tim - Saint Paul, MN
Dave did well. Got right parts. One unforseen glitch required a return trip but soon fixed. You guys are my new repairmen. Excellent and fair prices
Good warranty response.
Cynthia - Fridley, MN
Very prompt. Fixed the problem as needed.
Dana - Eden Prairie, MN
Julian - Hudson, WI
Jared did a great job. The repair was done quickly and he kept me informed throughout the process. One of the best service experiences I have ever had.
Gerald - Oak Grove, MN
Duane did a great job fixing and adjusting the door on my dishwasher. He saw what the problem was, fixed it, and had it working in a matter of minutes.
So grateful for the help!
Brett - Minneapolis, MN
Marisa - Buffalo, MN
Technician arrived on time & was courteous and prompt
Stonegate - Maple Grove, MN
Margaret - Saint Paul, MN
work done turned out more was needed
Margaret - Saint Paul, MN
the repairs needed were done to my satisfaction
Technician was very efficient and explained everything to me. Excellent Sevice.
Josephine - Anoka, MN
Paul/Claudia - Saint Paul, MN
Great and courteous service. Most importantly, fixed our dishwasher.
Dennis - New Brighton, MN
I will use this company again! On time, dependable, and honest. Customer service is friendly
Loyal, happy customer.
A. - Minneapolis, MN
Timely, helpful service set-up and excellent repair service.
Heidi - Eden Prairie, MN
Jan - Stillwater, MN
Teddi - Pine City, MN
Great service and the technician worked hard to get it running, but still not working.
Elizabeth - Minneapolis, MN
Very professional tech who quickly fixed my problem. Price was what I expected.
Les - Shoreview, MN
Jay has deep knowledge of the appliances and was able to address the issue accurately. He also noticed that a previous technician had not properly installed a cover which may have contributed to a noise issue we were experiencing. He is polite and respectful. Most importantly he fixed the problem.
Richard - Chaska, MN
Diagnosed issue immediately and then tested to confirm
Great service and on time
Marsha/john - Eden Prairie, MN
Pamela - Waconia, MN
Great, knows his job, very professional
Marlene - Minnetonka, MN
Donna - Eden Prairie, MN
Raymond - Virginia, MN
Was very professional, prompt and through. Very kind and helpful
Sharri - Blaine, MN
Nice man. Listened to my issues. Checked everything he could. Explained problem. Made sure my cats didn’t escape when opening door! Wore shoe covers. Worked quietly, not banging things around. I appreciate that.
Josh was great, cannot say enough about him!!
Jolynn - Hastings, MN
Thank you for coming so quickly!!
Matt - Mendota Heights, MN
Dedicated To His Craft
Joan - Apple Valley, MN
We got the luck of the draw having Josh as our tech. Our Whirlpool dryer is under warranty, and he made two calls until it was finally repaired after ordering parts to make that happen. Thank you, Josh!
Frank - Minneapolis, MN
Great service and completed repairs quickly.
Robyn - Buffalo, MN
Fix oven door
Dustin - Prior Lake, MN
Jim and Twin Cities Appliance did a wonderful job. Came to my house promptly, Jim was friendly and fixed our oven
Jose - Stillwater, MN
Jared was awesome.. he worked hard trying to figure out the issue with my microwave. He troubleshoot until he eliminated all potential issues. Thank you!!!
Jeanne - Savage, MN
He did a great job. Efficient and professional. He wore gloves which I appreciate. I would call for service.
Pamela/bruce - Coon Rapids, MN
Great service as always! Ryan-technician was very knowledgeable and a overall nice guy! Thank you!!
Mike - Long Lake, MN
Love these guys
Nick - Richfield, MN
My fridge was repaired under the warranty I purchased through Lowe’s. Problem was, I called this company prior to confirming that I did have a 5 yr wty so I had to pay their $100 trip charge. Hoping they will work with me for reimbursement because if I had found proof or purchase prior to calling them I wouldn’t have needed to pay anything. Waiting for a call back from them.
Bonnie - Eagan, MN
John - Buffalo, MN
Great Job. Only took Duane a few minutes and it works great.
Kim - Hastings, MN
Marcia - Forest Lake, MN
I am very disgusted with my fridge and the repairs that I have had to have. I bought a brand new kitchen aide fridge and within 2 weeks the ice maker had ice under the ice bin inside the fridge door. They came to repair it by replacing the ice maker only to have the same symptoms the next few hours. Which tells me the problem was not fixed the first time. I called them again to set a new repair date and they said it was modulators. The problem has still not been fixed and now 6 weeks after a brand new fridge it still is not repaired!!! If your repair person can not or do not have the knowledge to repair the fridge for good please send someone that is qualified to do so or deliver me a new fridge. This is not what a purchased a fridge for. I specially demanded a kitchen aide because of high rating. I tend to disagree highly right now!!!!
Response from Twin Cities Appliance:
I'm sorry to hear you are having a problem- We had not heard from you at all- We will get someone in touch with you to figure out what is going on-
Dishwasher insulation falling STILL
Go - Savage, MN
The tech came in, and told me that insulation hanging from my dishwasher was normal, and simply pushed it up. Well it is fallen and hanging again.
Fast, efficient service
Orlan - Stillwater, MN
Serviceman arrived when he said he would, was friendly, efficient, informative. Very satisfied.
Great Warranty Work!
Jaime - Loretto, MN
Prompt and courteous serviceman
Charles - Hudson, WI
I appreciate your being a good listener and answering my questions.
Give the guy a raise
Joseph - Cottage Grove, MN
Very timely service
Michael - Eden Prairie, MN
Washer dryer unit
Esther - Stillwater, MN
Courteous and professional service
Shelly - Hopkins, MN
Jim - Mound, MN
On time knowledgeable tech serviced or refrigerator.
Dennis - Minneapolis, MN
Leslie - Hopkins, MN
They came when they said they would and did a great job
Ron - Burnsville, MN
Deborah - Minneapolis, MN
On time, fast, expertise
Cathy - Fridley, MN
Duane is great! Friendly, and does the work well. Keeps us informed of the next step if he needs to order parts and come back to install. Thanks Duane!
Brian - Maple Grove, MN
Both Dave and Lukas wouldn't give up on my problem. Both of them were personable, knowledgeable and efficient in solving my faulty ice maker issue. Working like a champ now! Thank You!
Deanna - Savage, MN
He was very nice, but I don’t understand he said all gaskets around oven have a slit in them, then took our new gasket with him. I can not go to Home
Char - Vadnais Heights, MN
John - Golden Valley, MN
Very good competent service
On time every time
Richard - Osseo, MN
Very experienced and helpful
Jim - Mound, MN
Competent and fast service. Communicates the best ever of any home service
Andrea - Blaine, MN
Great experience. Quick service, on time. Knowledgeable technician. Very helpful
Peter - Shoreview, MN
Jay did I a great job of diagnosing problem. Ordered a fan blower and element which were delivered timely. Service was quickly scheduled and oven repaired.
Very pleased with the service.
Theresa - Hudson, WI
The technician was very nice and professional. Fast service!
Patrick - New Richmond, WI
Fine good havent had a problem
Very good service.
Ron - Roseville, MN
Oven was under warranty. Only had it from Oct 2019.
Jenny - Wyoming, MN
Excellent service from beginning to end. From office to field staff. They went above and beyond. Their service, communication and expertise is a lost art in today‘s world and sorely missed. Where others miss the mark - Twin Cities Appliance is spot on. I want you to know it is greatly appreciated! Thank you!
Great, friendly service!
Stephanie - Rosemount, MN
Richard - Saint Francis, MN
The work was done quickly and accurately
William - Maple Grove, MN
Randall - Montrose, MN
Sherry - Hudson, WI
Randy - Rush City, MN
Marcia - Minnetonka, MN
Such a professional worker !!
Josh not only fixed my fridge but went above and beyond!
Jackie - Farmington, MN
Josh not only fixed our fridge but he went above and beyond! We needed a part ordered to fix the fridge that would not arrive until Monday and he came out on a Thursday. He saw my newborns medication that needed refrigeration sitting on my deck in the snow and asked about it. He then said that he also has kids and that he would personally go pick up the part to get my fridge fixed that day since the weekend was suppose to be over 60 degrees. Josh is not only a great employee but a caring person! I would absolutely recommend your services to my friends and family because of the great experience Josh provided. Jackie Ebner
Kate - Blaine, MN
Hung was friendly, precise and cleaned up after his installation. Very pleased.
Jill - Prior Lake, MN
Josh serviced my dishwasher which was only two weeks old, he was excellent fixed the problem with the rack. Also gave me tips how to use it, something the installer never did.
Dewey Hibben - Minneapolis, MN
Nate did a terrific job and was so courteous!
Kristen - North Oaks, MN
Angie - Ramsey, MN
Technician was on time, professional and worked quickly
Michael - Coon Rapids, MN
Went great! Fixed quick and was very pleasant experience.
Great service - knowledgeable staff!
Jennifer - Minnetonka, MN
Nate did a great job. He fixed the problem in an extremely timely manner and was very knowledgeable. You’ve got a great employee with Nate!
Tom - Blaine, MN
Great job all around
Happy with service call
Michael - Minneapolis, MN
Nate arrived when promised. Part they ordered arrived before service cal so n delay. Repair made quickly and efficiently. Good guy. Friendly and polite. Repair was made under our service contract so no charge.
Scott - Saint Paul, MN
came out within a couple days and fixed machine on first appointment.
Very punctual and friendly.
Ronold - South Saint Paul, MN
TC Appliance - Dennis M
Ron - Minneapolis, MN
Koenig ice maker
Shannon - Plymouth, MN
Great Service! Got it fixed!
Tim - New Richmond, WI
dishwasher repair - Joshua was SUPER!!!!
Peg - Minnetonka, MN
This is the second time Twin City Appliance has come to our aid. Joshua did a wonderful job with our repair. Very grateful to Joshua and your company - definitely would recommend you and call on TC Appliance again if we need an appliance fix!
Zoe - Belle Plaine, MN
Judy - Columbia Heights, MN
Very understanding. Gave advice. Nice person.
Richard - Minneapolis, MN
Nate was great. Unfortunately there seems to be a unique problem with our oven and Whirlpool was no help to Nate to solve the problem.
Jane - Saint Paul, MN
I expect the fuse to blow again since I don't think the problem has been solved. This is Whirlpools problem, not Nate's.
Ken - Shorewood, MN
the service man you sent was very professional and courteous. he was neat and fast. Thank you.
Sandra - Hugo, MN
Brent - Saint Paul, MN
Service person came back twice. The wrong part was ordered the first time (from the phone consultation.) The service person was friendly and speedy.
Mary - Minneapolis, MN
They make it so easy
Lori - Burnsville, MN
Professional, knowledgeable and friendly is what I would say about every person I encountered. From the call to set up my appointments to the awesome technician Josh. Their online tracking system is to see when they will get to your house is really convenient too.
Jeannette - Woodbury, MN
Quick, easy and polite service
Garry - Centerville, MN
He knew just what to look for
Charlene/bob - Maple Grove, MN
John - Chaska, MN
Great service on my stove
Sharon - Roseville, MN
This company is absolutely fantastic.
Rose - North Oaks, MN
Very efficient and professional in their work.
Randy - Minneapolis, MN
Prompt, knowledgable about product. Would recommend services to others.
Darlene - Minneapolis, MN
JIM was Prompt, courteous and knowledgeable. Got the job done and cleaned up after himself.... and my pups loved him too😊
Custom - Saint Paul, MN
Dennis was very friendly and professional. He was also informative and shared some useful diagnostic procedures with me. They will definitely help me in future situations.
From the first call to the technician’s work the customer service was wonderful.
Nancy - Hager City, WI
The intake person was the one who set everything up for a successful service call. She ordered all of the correct parts so the service could be completely in one call.
Henry - Shakopee, MN
Jeff - Inver Grove Heights, MN
Service was great and the tech was really helpful.
Deanna - Stacy, MN
David - Maple Grove, MN
Thorough service. Honest advice.
Great service and friendly people!
Aidroos - Minneapolis, MN
Nancy - Hopkins, MN
I liked the system they used to let me know when my appt would be and the update on where the service technician was at the current time. I also received my invoice on line.
Best customer service fast efficient
Ravit - Farmington, MN
Thank you for last minute availability Saved me from goin going to the laundromat I appreciate the speedy service My dryer works perfectly now Thank you
Dr - Plymouth, MN
Dave and Sherry Sandvig
Dave/sherry - Cottage Grove, MN
Aaron was great. Courteous and great at explaining what was happening and suggestions/advice for the future. I would happily call on your company again because of Aaron. Please recognize him
Bruce - Lino Lakes, MN
He did a great job! Was efficient and cleaned up after nicely. Thanks.
Jennifer - Grantsburg, WI
Changed out our panel and was done super fast. New one looks great!
Martha - Dayton, MN
Excellent job completed
Great service from Nate
Tracy - Savage, MN
Great service. Nate was very efficient and pleasant.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Losing output voltage to icemaker from control at p12 connector has voltage when unit powers on for a few seconds then relay click and no voltage until tuns unit off and back on need control ; ordrng 1 WPW10739408 (cntrl-elec)
DISHWASHER WHIRLPOOL WDF520PADM7 Left side door hinge is tweaked. Needs to be replaced along with friction pads. Office to order the parts. Will be back Wednesday ; ordrng 2 WP8268961 (pad)s and 1 WPW10274921 (hinge) and 1 WPW10274922 (hinge)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Received 2 icemaker instead of the icemaker and an icemaker bin. Replaced the icemaker and checked for ice by the auger motor. Saw none but did remove some extra insulation by the flapper. Tested unit and the icemaker completed test 44, the harvest cycle and detected and empty ice bin. In test 45 the icemaker filled with water to the correct depth and stopped. Ran test 44 again to empty the icemaker, per tech sheet.Tests good. Customer to install the new ice bin when it arrives.; O-emld tckt"
RANGE WHIRLPOOL WFE510S0AS0 "Found left front and right front infinite switches failing. Ordered new switches. Customer paid in full; ordrng 1 WP3149400 (switch-inf RF ) and 1 WPW10434452 (switch-inf LF ), used 1 Ship (Shipping/Handling) from stock"
DISHWASHER MAYTAG MDB4949SHZ0 Needs new sump motor no activation of pump 120 volts to motor. Maytag covering parts and labor.; ordrng 1 WPW10591570 (pump&motor)
MICROWAVE KITCHENAID KMHC319ESS4 "Found microwave non responsive but lights up, needs door and acu; ordrng 1 W11205123 (door/mw) and 1 W11413135 (CONTROL )"
WALLOVEN KITCHEN AID KEMC308KSS01 Part comes up nla. Needs a new control board for the unit. The power surge overloaded the board and fried it. Power company is going to probably replace the unit.
WASHER MAYTAG MVWP575GW0 "Washer checked operation ,, found noise from loose motor shield resecured- checked pulley bolt- tighthened as bes as could- ran washer and checked for leaking water ,,took washer front off ,checked outer tub ..water pump and hoses ,all dry and no leaks on those ,,ran test cycles and ran washer on bulky cycle .no water and leaks found at all all working good ,no leaks verify on washer ,possible splash over from clothes ."
WASHER WHIRLPOOL WFW95HEDC0 "Washer checked washer operation ,,washer error code f5e 3 door latch ,,door switch latch is clicking and not locking ,replaced and installed new door latch switch ,recalibrated and tested and all working good ,; used 1 WPW10443885 (DOOR LATCH MECHANISM) from stock"
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 "Installed new chute assembly, tested operations, all check ok at this time."
REFRIGERATOR IKEA ISC23CNEXY02 "Installed new diffuser assembly, tested operations, all check ok."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Tested ice maker fill, saw no leaks at this time. Had some hard water and rusting on water line to unit but did not see it leaking at this time. Advised to monitor. Ice maker not installed properly. I corrected ice maker install, not sure if had anything to do with leak.."
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new water valve and water line to icemaker, tested operations, all check ok at this time, customer to monitor."
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed new fresh food door.
REFRIGERATOR KITCHEN AID KSC24C8EYY02 Installed new evaporator and charged with 5.3 ounces of r134a. Customer will monitor temps. Office please bill for 375.00 labor.; used 1 WPW10143759 (DYE DRYER) from stock
WASHER WHIRLPOOL WFW6620HW0 "Installed new haness with new clip. Tested, washer operating normally."
DISHWASHER KITCHEN AID KDTE234GPS0 "Neutral wire is bad, need electrician"
RANGE KITCHENAID KSDB900ESS0 "Unit tripping breaker as soon as it is turned on. Also warming drawer stuck, will not open. Pulled unit ou5 on pad and removed back panel. Checked power cord and term8nal block, all good. Ohmed out all three elements, found warming drawer element shorted to ground. Unplugged harness to wa4ming element and turned power on to unit, display came on, did not trip breaker. Tested oven, heating normally. Inspected warming drawer harness for breaks or kinks, none found. Inspected warming drawer and rails, found rails bent and broken. Ordering new warming drawer element and both rails, cust paid in full, job code 2. ; ordrng 1 W10541944 (ELEMENT) and 1 W11123024 (RAIL) and 1 W11131365 (RAIL)"
DISHWASHER KITCHEN-AID KUDS03CTBL2 Installed new bimetal on the unit and ran through a diagnostic test. All checks out good and is working correctly with no further issues.; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR KITCHEN AID KRFC302ESS00 "Right hand ref door gasket torn. Ordering gasket, they have replaced them before and will replace this one as well, no return needed.; ordrng 1 W10830046 (GASKET)"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Icemaker stalled out, no ice in bucket. Entered diagnostics and found e5 error code for bad thermister. Ran other tests on icebox fan and ice level sensor, all good. Do not have this icemaker on truck stock,ordering new icemaker; ordrng 1 W11294907 (ICEMAKER)"
MICROWAVE KITCHENAID KOCE500ESS04 Installed new convection fan motor in the unit. Tested and fan is now working with no issues and all checks out good.
WASHER MAYTAG MHW5630HW0 Customer had in cycle and before the rinse so let the cycle finish to motor the noise. From the videos it looks like it is making a heavy vibration noise during the high speed spin. Didn’t get any of the abnormal noises during the load I observed. Load did have a good amount of throughly finding a balance point. Good amount of vibration in the floor. Ran empty as well and no vibration in basket indicating vibration coming from load. Customer going to run some more cycles and when getting the louder noise going to try opening the pedestal drawers to check for vibration noise there.
WASHER MAYTAG WFW85HEFW1 Installed done aboard and water valve. All checks ok and valves are filling with plenty of pressure. Good amount of suds in the tub during testing so said may want to run cleaning cycle.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 ICEMAKER isn’t stopping continuously making ice even when full causing leveling arm to get jammed and cause clicking noise. ICEMAKER at vadnais customer scheduled for Wednesday ; ordrng 1 WPW10300024 (ICEMAKER)
DRYER WHIRLPOOL WHD5090GW0 Installed door strike on unit. All checks out good and unit now starts without any issues.
RANGE WHIRLPOOL WFE515S0ES2 Found faulty door latch but also found control not responding correctly. Kicks you out of diagnostics and when finally get in it locks up and have to unplug to reset. Parts at vadnais ship to tech customer scheduled for Wednesday ; ordrng 1 SHIPTOTECH and 1 WPW10107820 (DOOR LATCH ) and 1 WPW10107820 (CONTROL )
RANGE WHIRLPOOL WFE505W0HS1 Installed new cooktop on unit. All looks good on the new cooktop with no defects.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 LW10413519 rh Hand ff door LW10433608 freezer door customer didn’t have humidity control on causing condensation to build up and then leak on floor. Need to order doors listed due to rips in gasket both doors have molded in gaskets and liner was ripping away to much when looking at them. Going to install liner tape and permagum for small burn holes on return. ; ordrng 1 LW10413519 (RH DOOR) and 1 LW10433608 (FREEZER DOOR)
REFRIGERATOR WHIRLPOOL KRFC704FSS02 "Cust had an issue where the fridge lost power for several hiurs and 5he6 had water leaking out from behind dispenser. Ice in bucket melting was the cause. No issues since then. Pulled ice bucket and removed chute, checked around dispenser motor, all good, no ice buildup. Explained 5o cust how these units cool and how they keep the ice bucket cold. Told cust about gfci outlets and power supply. All unit functions normal at this time."
REFRIGERATOR WHIRLPOOL GI0FSAXVY08 "Found faulty board picking up part in sunberg tomorrow. Customer paid in full scheduled for tomorrow ; ordrng 1 WPW10312695 (CONTROL), used 1 Ship (Shipping/Handling) from stock"
DRYER WHIRLPOOL WGD4815EW2 "Dryer checked dryer operation ,,,dryer runs good but door gasket is ripped ,needs new door seal .gasket .; ordrng 1 W10861521 (SEAL )"
MICROWAVE WHIRLPOOL WMH78019HZ1 Pulled unit from wall. Checked and found open windings in cooling fan. Replan otorwith part sent for job. Tested machine. Found mag thermal tripping early. Suspect weak thermal due to overheating mag. Ordering mag thermal and will return this PM to replace and rehang unit. ; ordrng 1 W10591803 (thrmst-fix)
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found sump motor failure. Cleared error codes. Installed a new sump. Ran a test cycle. All tested ok. No leaks
DISHWASHER WHIRLPOOL WDF330PAHS3 Installed sump and tested
WASHER MAYTAG MVWC565FW1 Installed parts and tested
MICRO/OVEN WHIRLPOOL WOC54EC0HS Installed new bulb and inner door panel. Operation tested good.
REFRIGERATOR WHIRLPOOL WRT311FZDB Picked up data logger. Found avg temp in freezer 0 deg. Unit working normally. Suspect air flow issue that was resolved on first visit.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 InstaLed roller and axle.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Not sealing in the lower right hand corner and the door are uneven. Operation tested good after raising the door and heating the gasket. Please send out the entire fresh food door if still having gasket issues.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 The freezer led had gone bad. Operation tested good after after installing a new led. ; used 1 W10908166 (LED) from stock
WASHER MAYTAG MVWB865GW1 "Found valve not shutting fully, installed new valve, unit tested ok, no leaks ; used 1 W11165546 (VALVE) from stock"
DISHWASHER WHIRLPOOL MDB4949SHZ0 "no error codes, Machine cancels on its own, need new console; ordrng 1 W11395600 (CONSOLE)"
DISHWASHER KITCHENAID KDTE334GPS0 Installed valve noticed ground prong was broken off plug will need new cord ; ordrng 1 4317824 (cord-power)
DISHWASHER MAYTAG MDB8969SDM3 Replace adjusters
DRYER MAYTAG MGD6630HW0 "Found unit not heating, opened unit up found full of lint, venting inside unit was not installed properly and hooked up to exterior venting, cleaned lint and taped on venting with aluminum tape inside, found open high limit replaced this, unit now working ok ; used 1 WP8573713 (THERMAL FUSE) from stock"
DISHWASHER KITCHENAID KDTE234GPS0 "4-3,7-1 replace sump, run test cycle, ok; used 1 W11085683 (SUMP) from stock"
MICROWAVE KITCHENAID KMHC319ESS4 Installed all parts and tested. All working great.
DISHWASHER WHIRLPOOL GU3600XTVY2 Installed new sump and pump and tested. All working great.
WASHER WHIRLPOOL WFW6620HC0 "Shipping bolts not removed, cust to remove"
DISHWASHER KITCHEN AID KDTM354DSS4 "Sump noisy, the one sent is damaged, cust will call if wants fixed"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace adjusters, no error codes, run test cycle, no leaks found, instruct soap usage; used 1 W10712395 (RACK ADJUSTERS) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 "Reset water lines in unit, tested and monitored. Not leaking now. No filter in unit and water flow ok. Advised to monitor."
COOKTOP WHIRLPOOL JGCP548WP02 "Order ignitor n module just in case, has weak spark or none sometime..; ordrng 1 SEND2MEN (SEND 2 MEN) and 1 WP8286724 (igntr-surf) and 1 WPW10475147 (module-spk)"
WALLOVEN KITCHENAID KEBS207SSS02 Thermal fuse for the upper oven was blown. Installed new thermal fuse in the unit and tested the upper elements all checks out good and is working correctly with no issues.; used 1 WP8304452 (THERMAL FUSE) from stock
MICRO/OVEN KITCHEN AID KEMS379BSS01 "Found unit not heating. Ordered a bake element, thermostat and thermal fuse; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml) and 1 WPW10546517 (elmnt-bake)"
OVEN KITCHENAID KODE900HSS00 "Went into diagnostics and verified codes of F2E1, F6E3, and F3E4. Temp probe for lower oven checks ok in diagnostic test. Cleared codes and installed griddle in upper oven. Ran griddle and lower oven on a 350. Unit ran with no issues or errors on either oven for 25 minutes. Possible issue on board or heat probe connection that gave bad temp reading very briefly. Talked to customer about ensure griddle is pushed back firmly for good connection. Run time clocks on display running at very different speeds. Customer going to let oven cool then shut off breakers for at least a few hours and go from there."
DRYER WHIRLPOOL WED92HEFW0 "Order heater element, customer paid in full; ordrng 1 WP8544771 (element)"
RANGE WHIRLPOOL WEG745H0FS0 Installed all parts and tested. Lights right up now.
WASHER WHIRLPOOL WTW7500GW0 Install fill valve check over unit tested out good calibration n diagnostics test went thr fine no leaks no code..
WASHER WHIRLPOOL WFW560CHW0 Install outer door checked over unit tested out good..
MICROWAVE WHIRLPOOL WMH32519HZ4 "E Installed parts unit still doing same thing, noticed inside mag area all bent chassis and frame all banged up, waveguide bent upwards and damaged as well, this is non repairable, tried calling in whirlpool non repairable but they are in training, office to follow up with customer , took pics leaving call open for now; O-emld tckt"
WASHER WHIRLPOOL WFW72HEDW0 "Ran diagnostics found code for water not detected, went to do a clean washer cycle lots of soapy water showed up, instruct customer to use less soap and to do clean washer a lot to get suds out from her air dome, and instruct to less soap and clean washer more often.."
REFRIGERATOR WHIRLPOOL GC5SHEXNS05 Ms picAll 4 fresh food bulbs the customer had were bad. There are 120 volts at each light receptacle. Collected 97.95 on check number 4220.
MICRO/OVEN KITCHENAID KOCE500EBS07 Ms Pic.Suspect a power surge or sPike occurred and the control reset to Celsius instead of Fahrenheit. Reset the temperature setting and it heated to 350.
WASHER WHIRLPOOL LST7233DQ0 "Ms pic. Not draining because the lid switch is broken. Needs a 285671 lid switch. Estimate of $266.16 was approved. Office to make a will call.pickup at St. Paul.Picked up,the lid switch, installed it and tested in the delicates cycle. If filled, washed and drained completely.Collected charges of $266.16 on card approval number 3151150772.; pckd up 1 285671 (switch,lid)"
RANGE WHIRLPOOL KFEG500ESS2 "Installed new element, tested operations, now working properly."
DISHWASHER KITCHEN AID KUDS30FXSS9 Panel bad installed new panel all test ok
COOKTOP JENN-AIR JGD3536GS00 Per service flash ordering W11106057 customer is getting sparking from unit when fan is on high settings with multiple pans in use. Flame pulling away from igniter but staying lit.; ordrng 1 W11106057 (plate-mtr)
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Installed new ice maker, cycled power, and put ice maker through test. Checks out good and is cycling with no issues besides a no fill since fill tube heater hasn’t been running. Once it cycles a few times that should clear up. Otherwise would need the fill tube heater kit W10347267.; used 1 Ship (Shipping/Handling) from stock"
HOOD WHIRLPOOL GXW6530DXS2 Tested all buttons. All tested ok. None of the buttons pop off
WASHER WHIRLPOOL WTW7500GW2 Applied touch up paint will have to dry to see how it turns out. Told customer to contact us if it is not turning out satisfactory. Left card with customer. If so will have to order W10676680 outer cabinet.
MICRO/OVEN WHIRLPOOL WOC97EC0HZ00 Replaced w11428588 will return core all functions test good.
OVEN WHIRLPOOL RBS305PRS00 Oven door was unlocked. Ran oven on bake 350. All tested ok. Possibly door stayed locked because customer had selected clean cycle and hadn’t cooled down enough to unlock
DISHWASHER KITCHENAID KDTE234GBS0 Checked unit for blockages at drain motor and at the check valve in the hose. Turned on water draining testing good. Shut water back off under sink and unplugged unit. Customer pulled dishwasher out prior to our arrival. Stated they had a little water accident with unit. After talking to them found was leaking at the brass fitting for fill valve. Customer stated they had hand tightened it with a towel and now is not leaking. Water shut off prior to leaving. Customer looking to fix mounting bracket prior to putting back. Let them know they should tighten fill hose brass fitting with a channel lock when unit is put back in place prior to turning on water to insure a good connection. Also showed them a leak detector they could place under unit so they would know if any leaks took place.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Unable to find model sticker on unit took pic of purchase info and model and serial tag, Ran diagnostics test all functions normal. Not hearing fan blades rubbing or any sounds like that. Customer was pointing out slight noise when compressor has been on for a while. Unit cooling test good. Did take video of the sound for any questions. Could not find anything wrong with operation of refrigerator."
BACKSPLASH DYNASTY JYFJAFG Processed returns.
RANGE KITCHENAID KSGG700ESS1 Knob for power burner in middle rather than left front. changed knobs unit test good. Went over trip charge of 97.95 with customer. Customer did not pay trip charge disputing that there should even be trip charge. Customer is aware unit was over a year old.
WASHER MAYTAG MVWB765FW "Found f3e2 error in diagnostics bad valve installed new valve ran Cali and diagnostics through ok all functions ok, no leaks; used 1 W11165546 (VALVE) from stock"
DRYER WHIRLPOOL WGD4950HW0 "Ran vent meter test air flow is good, asked customer if he’s painting and he said yes to bathroom upstairs, instruct customer to open all windows and run all fans n vent so it can quickly push odors out, instruct about inside vent heater box brown is normal...unit tested out good.."
DISHWASHER WHIRLPOOL WDF518SAHM0 Found drain hose damaged and leaking. Ordered a new drain hose. Tech must have a clamp. These are crimped on. Send part to tech. Office to schedule install with customer ; ordrng 1 PARTTOTECH and 1 W11243383 (hose-drain)
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated unit not draining drained for me found that drain hose extension is just rubber hose and is collapsed and coupler cracked leaking some water advised will need to replace and repair drain from sink connection to do drain line let customer know that he can get a approved drain extension kit he will get it done .
DISHWASHER MAYTAG MDB4949SHZ0 Check dish washer over for issue with not always filling with water and would run for a minute or so and then shut off with out draining per customer complaint. Ran diagnostics and found error code 6-4 and 8-3 indicating a fault in control. Ran dishwasher multiple times after diagnostics reset and all components worked every time. Ordering control and water inlet valve . Could not duplicate the issue. Wash pump ran every time and no issues with fill or drain well here testing.; ordrng 1 W11225084 (CONTROL ) and 1 WPW10327249 (water intake valve)
REFRIGERATOR WHIRLPOOL KBLS36FKB01 Installed inverter comp came on give 24 hrs for temps
DRYER WHIRLPOOL CED9060AW1 Had to reprogram control to zero out money so doesn’t ask for coins anymore all checks ok now if happens again would need the ui control office to handle billing
WASHER WHIRLPOOL WFW9151YW00 Found drain pump failure. Ordered a new pump. Customer paid in full; ordrng 1 WPW10730972 (pump-water)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Freezer light module bad installed new all lights working now; used 1 W11205083 (MODULE ) from stock
DRYER WHIRLPOOL WED49STBW1 Found drum wobbling excessively and causing left drum roller to shed rubber. Ordered a new drum. Office to schedule install with customer ; ordrng 1 W10899578 (drum)
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Installed comp, evap and dye drier held vac charged to factory spec unit cooling when left give 24 hrs for temps"
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Repair outlet water tubing do to dripping from a scratch in tubing . Cut out faulty part and add new tubing and no leaks seen after test of dispenser.
MICROWAVE WHIRLPOOL WMH78019HZ1 Pulled unit from wall. Checked and found open windings in cooling fan. Replan otorwith part sent for job. Tested machine. Found mag thermal tripping early. Suspect weak thermal due to overheating mag. Ordering mag thermal and will return this PM to replace and rehang unit. ; ordrng 1 W10591803 (thrmst-fix)
WASHER WHIRLPOOL WFW5090JW0 Installed CCU ordered. Ran a test cycle. All tested ok. Returning pressure switch
WASHER WHIRLPOOL LST7233DQ0 "Unit tested good before leaving in the delicate cycle. Customer called back saying the water was not staying in the tub. Found the washer was only on filling with trickles of water. Let it finish a complete drain cycle before selecting a new cycle. Tech had tested in both cold and warm but not hot. The water filling in hot is less. It will fill,. But only with trickles down the sides of the fill tube. Cleaned the screen to the hot water valve and checked the water pressure. There is good water pressure.Paid for the valve on card Approval number 3151239815.Return Tuesday 4-7-20 from 12-5. ; ordrng 1 285805 (water valve) and 1 MAKEAWILLCALL (PICKUP)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Bad control board not getting power out on the unit. The ui is also not working. Office to order the parts will be back Thursday.; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)
WASHER MAYTAG MVWC360AW0 Air dome was plugged up with crud. Blew it out and ran a calibration and diagnostic cycle on the unit all is workin much better now.
WASHER WHIRLPOOL WFW9151YW00 "Washer ..checked washer operation ,ran t est cycle error code lf Long fill hot water filling slow and leaking water ,,,door gasket is torn ..needs water valve and door gasket ,,parts service call and labor total$418.28. .declined est for now ."
WASHER WHIRLPOOL LSR8244EQ1 "Washer ,,,,checked washer operation ,washer fills with water ,won’t agitate or drain ,water ,checked and found bad motor and water pump ,,motor hums and won’t run ,pump is locked on motor shaft ,,washer needs motor and water pump ,motor $179.99. Water pump $34.95 ..total est $424-$440 ,customer declined. Est ,now ."
RANGE WHIRLPOOL WFG520S0FS0 Heavy gas smell when burner is on took apart found that right rear burner connection at gas manifold was loose and leaking tightened all connections all check ok with leak detector sending out new burner caps ; ordrng 1 W10881749 (cap-burner)
RANGE MAYTAG MER6600FW2 Had tin foil at the bottom of the unit. Instructed to remove that because it prevents proper heating. Tested and all is running as it should going from 370 to about 330
DISHWASHER WHIRLPOOL WDF520PADM7 Unit needs a new sump and pump again. Wash motor is not running at all. Heater is working great. Installed second new motor and sump and tested. All is working as it should now. Hard water and rust in the unit. Took pictures.; used 1 W11025157 (SUMP AND PUMP ) from stock
WASHER MAYTAG MVWX500BW0 Found the air dome to the pressure switch was plugged up with debris. Blew out the air dome and tested. Unit is working as it should now. Instructed on using the clean washer cycle and detergent use.
REFRIGERATOR WHIRLPOOL WRT549SZDM00 "Wire harness in ice maker melted to ice maker mold, ordering ice maker to replace, quoted 85.90 to install. Parts ship to customer, return 4/9 to install.; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)"
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Installed ICEMAKER and tested unit filled advised customer to give ICEMAKER time to produce.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Valve on rear unit broken, needs to be replaced ; ordrng 1 W10865826 (valve)"
WASHER WHIRLPOOL WTW8500DC5 Found error codes for inlet temp fault and spin speed limited by water temp. Water constantly drips into tub when not in use. Installed a new fill valve. Ran calibration and an auto test. All tested ok. No leaks; used 1 W11165546 (VALVE) from stock
DISHWASHER MAYTAG MDB4949SHZ0 Replaced pump and motor unit test good no leaks.
DRYER KENMORE 110.972781 Found door open at arrival. Closed the door on the unit. Ran a test cycle. All tested ok. No functional part failure found. Possibly the tenants were closing the door all the way. Office to bill the customer $97.95
WASHER MAYTAG MVWB765FW1 "Found bad latch, replaced this, found corrosion on control board also this needs to be fixed also, ordering control, unit otherwise working good; ordrng 1 W11135392 (cntrl-elec), used 1 W10810403 (LATCH) from stock"
WASHER MAYTAG MVWC565FW1 "Unit getting 120v not turning on, needs new control ; ordrng 1 W11162438 (cntrl-elec)"
WASHER WHIRLPOOL WFW560CHW Replaced control board. Ran test cycle test good. Customer will put washer and dryer stack back in place.
RANGE MAYTAG MER6600FZ2 "Installed new door hinge, door now shuts properly."
REFRIGERATOR JENNAIR JFFCC72EFP00 Fresh food evaporator frozen causing cooling issues in the fresh food. Per service pointer needs evaporator cover and control. Parts covered under a code s27311.; ordrng 1 W10887790 (cover-evap) and 1 W11332011 (CONTROL)
WASHER MAYTAG MVWB955FC1 "Customer had unit pulled out upon arrival, Installed all parts ok, ran diagnostics through ok, calibration ok, no leaks all functions ok, put unit back in disaster pan"
WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostics calibrated unit leveled it too, instruct customer not to overload and sort clothing before washing, unit pass all test, tested out good."
DRYER MAYTAG MEDB835DW4 "Order blower wheel has a chip in it, office to call customer for return time frame; ordrng 1 WP697772 (blower wheel)"
WASHER MAYTAG MVWB835DW4 "Lid broken, Installed new lid unit tested ok"
DRYER WHIRLPOOL NGD4655EW "Gas line rattling on dryer behind unit, gave customer solutions for this, slightly pulled out and stopped, unit is working ok"
WASHER WHIRLPOOL WFW6620HC0 "Ran diagnostics found no codes, ran diagnostics to test touch pads one button does not go off when press..office to call customer for return date..; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"
RANGE WHIRLPOOL WFG505M0BS3 MS pic and of the receipt and broken door gasket.Replaced the token door gasket. Oven was removed from the kitchen and not connected to power so Tech was unable to test the oven.
DISHWASHER KITCHENAID KDTE334GPS0 Install dispenser check over unit tested out good..
WASHER WHIRLPOOL WFW75HEFW0 "Install door sw bought fro Dey’s coon, level unit tested out good now..; pckd up 1 WPW10443885 (door lock)"
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Unit making separate loud noises, one is a loud vibration when it runs, also a random tapping or whapping noise. Random noise is from the paper tag on the power cord hitting the back of the refrigerator when the condenser fan runs. Removed paper tag. The other noise is from the condenser coil. Adjusted rollers to get the condenser up off the floor and get unit square on all four rollers. Unit now running quietly."
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Filter cover broke, installed new cover and verified operation."
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "No water coming through dispenser and no ice in bucket. Checked water supply under sink, hookup is turned on. Can hear valve buzzing when dispenser pressed. Removed filter and found filter not installed fully into filter head. Reinstalled filter and checked, now dispensing water normally."
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cust getting a white residue on dishes. Entered diagnostics, no error codes. Ran diagnostic test, all ops good, heater came on at end. Unit had some suds in bottom. Told cust about cleaning unit once a month with vinegar."
DISHWASHER KITCHENAID KDTM404EBL3 "Leaking from float switch, clean float, test ok"
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replace stop; used 1 WPW10508950 (RACK STOP) from stock
DISHWASHER WHIRLPOOL WDF330PAHS3 "Replace parts, test ok"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "No frost pattern and low side in a vacuum. Both signs point to a refrigerant leak. Installed new dye dryer and charged with 5.3 ounces of r134a. We will need to come back and check for dye. I am ordering the evaporator to have on hand just in case. ; ordrng 1 WP2188822 (evaporator), used 1 WPW10143759 (DYE DRYER) from stock"
DISHWASHER KITCHENAID KDTE334GPS0 "Not using rinse aid, no error codes, run test cycle, ok, instruct drying, soap and rinse aid usage"
HOOD WHIRLPOOL UXT5536AAS3 "Customer was cooking on the cooktop when the grate broke, the lid on the pot popped up and damaged the hood. The fan and left hand light are still working. Would need new bulb and cover. We get parts to fix the cosmetic damage. Tk to contact whirlpool safety team.; O-emld tckt"
DRYER AMANA NGD4655EW2 "No heat, found the ignitor had failed. Installed new ignitor on the unit and all checks out good and unit is heating with no issues.; used 1 279311 (IGNITOR) from stock"
WASHER WHIRLPOOL NTW4516FW3 "Drain pump W10919003 137.19, 135.65 labor , trip diagnostic 97.95. Repair complete local purchase. Now drain test good.; pckd up 1 W10919003 (pump-water)"
DRYER WHIRLPOOL WED5000DW2 Not drying ran vent tester 3 tests all came up with poor venting all dryers Need to have vent cleaned. Dryer is heating suggest not to us until vent cleared so does not blow a thermal fuse recommend dryer vent wizards 866-498-7233
REFRIGERATOR KITCHENAID KBSD602ESS01 "Freezer led module bad hinges making noise installed new module and greased hinge area all lights now operational. Made customer aware of new temperature color of led light and is ok with it ; used 1 542638 (GREASE), and 1 W10908166 (MODULE) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Bimetal bad reading open would not defrost installed new bimetal forced defrost with jumper melted off ice give 24 to 48 hrs for temps to go back to normal ; used 1 r0131454 (DEFROST TSTST) from stock
REFRIGERATOR KITCHEN-AID KSSS42QTX04 Comp won’t start inverter giving 3 blink code indicating inverter failure will need new inverter kit picked up from SB installed comp came on cooling give 24 hrs for temps ; pckd up 1 W10629033 (inverter box)
WASHER WHIRLPOOL WFW9151YW00 Installed drain pump ordered. Ran a test cycle. All tested ok. No leaks; used 1 Ship (Shipping/Handling) from stock
DISHWASHER MAYTAG MDB4949SDE1 "Found unit leaking around sump gasket. Found upper rack mount leaking. Needs sump ASSM and support gaskets. Found old drain hose w/o check valve used so grey water can enter back into machine. Ordering parts. Quoted 134.95 labor. ; ordrng 1 8269144A (drain hose) and 2 WP9743002 (gasket)s and 1 WPW10591570 (pump&motor), used 1 Ship (Shipping/Handling) from stock"
RANGE WHIRLPOOL WFG515S0ES1 "Found wire pinched I frame, fixed exposed wire, unit now tested ok, customer had unit pulled out upon arrival"
WASHER MAYTAG MVWB765FW0 Installed parts and tested
REFRIGERATOR WHIRLPOOL GI0FSAXVY08 Installed control and tested
DISHWASHER WHIRLPOOL WDT750SAHZ0 Tech verified the thickness of the door was correct. When customers inspected the door there was a small gouge under the protective plastic wrap in the lower left corner. Need to reorder.Return Thursday 4-9-20.; ordrng 1 TRANSFERANDWILLCALL (AT EAGAN ) and 1 W11087377RP (panel)
WASHER WHIRLPOOL WTW8500DC5 Found stuff stuck in pump causing restriction removed and tested
WALLOVEN WHIRLPOOL WOS97ES0ES02 Conduit is too short to access the back. Customer will remedy before Friday.Was able to check the thermal fuse by the board and That is bad too. Part w11204568 is at PF.Paid charges of $373.14 on card approval number 3151920956.Return Friday 4-10-20.; ordrng 1 SHIPPING and 1 W11204568 (fuse-thrml)
DISHWASHER AMANA ADB1400AGS1 Installed control and tested.
REFRIGERATOR MAYTAG MRT318FZDH00 "Cust complaint unit running constantly. Checked items in freezer soft. Checked freezer temp at 30 deg. Pulled EVAP cover. Found no frost on EVAP. Suspect low charge on system. Suspect unit needs dye drier and EVAP. Quoted cust 350 labor, 75 refrigerant and misc tubing and drier, quoted 227 for EVAP. Cost to repair exceeds value of unit. Cust going to replace unit."
DRYER MAYTAG MGD5630HW0 "Dryer ..,replaced bad dryer motor ,dryer runs only 5 sec then trips breaker ,took dryer complexly apart checked heat cycle and and all wires ,no wires shorted to ground and checked thermal fuses and are good ,control must be shorted ,ordering control board ,; ordrng 1 W11350257 (ACU CONTROL )"
OVEN WHIRLPOOL WOS51EC0AS01 "Found unit bake or broil not working. Pulled unit out on cart. Checked power to unit. Found only 120v to machine. Junction box behind drawer below unit. Pulled drawer, checked junction box. Found wire shorted. Repaired wire and replaced wire nut. Reassembled and tested machine."
FREEZER WHIRLPOOL MZC31T15DW00 Found comp running but noisy. Found comp draws 2+ amps while running. Found comp hot to touch. Needs comp. advised cust. Quoted 350 for labor to replace comp. Cust going to replace unit.
WASHER WHIRLPOOL MAV7257AWW "Washer ..checked washer operation ,washer fills with water ,won’t agatating and won’t spin,,,checked and lid switch is not clicking and working ,,lid switch is faulty replaced and installed new lid switch kit ,,ran and tested and all working good now ,; used 1 12001908 (LID SWITCH) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cust had machine uninstalled from cabinet but power and water still connected. Checked control for error codes. Found 4-3 and 7-1 code. Checked sump ASSM. Have power to sump. Needs sump ASSM. Replaced sump with truck stock. Reassembled and reinstalled machine. Tested machine. Cleared codes. Unit working normally. Advised cust. ; used 1 W11085683 (SUMP) from stock
DRYER WHIRLPOOL MGD5630HW1 Could not complete repair do to main control board had not been delivered yet. Customer will call us when part is received. Need office to reschedule call when customer has both parts.; O-emld tckt
KITCHEN WHIRLPOOL WFE525S0JS0 Installed control. Tested machine
WASHER MAYTAG MVWB765FC3 Needs new gearcase loud in spin. Dull grinding noise.; ordrng 1 W11393685
WASHER AMANA NTW4516FW3 "Washer ..checked washer operation ,,,washer full of water ,clothes wet ,ran test cycle error code long drain ,,,checked drain hose and found lint sock catcher ,plugged and not allowing water out fast enough ,adjusted drain hose and removed drain sock from hose ,,recalibrated and tested all draining water and spinning good now ."
DISHWASHER WHIRLPOOL WDT970SAHZ0 Third rack track broken; ordrng 1 W10913628 (TRACK) and 1 W10914507 (TRACK)