Ben - Plymouth, MN
Michael - Blaine, MN
He got all problems fixed.
Colette - Minneapolis, MN
On time service and good teaching skills
Gerald - Maple Grove, MN
Our problem turned out to have a simple solution. Both halogen bulbs in our microwave blew at the same time and didn't show any evidence (burn marks) of being out of commission. Andy was quick to point out the problem and to educate me about the appearance of a burned out halogen bulb.
Good attention to issue
Brian - Andover, MN
Very appreciatitive of the communication and service extended towards me.
warranty work he fixed it right!
Vince - Delano, MN
Lukas was very prompt and courteous. Made the repairs on a new refrig/freezer that wasn't cooling. Ordered additional parts needed to repair a separate issue discovered with warranty claim. He fixed it right!
It was fine
Maureen/dennis - Roseville, MN
Ken - Minneapolis, MN
Friendly, knowledgeable service tech
Eric - Blaine, MN
Great process start to finish
Very knowledgeable and helpful.
Sandra - White Bear Lake, MN
Jason - Hopkins, MN
Excellent, great service!!!
Blake/jeannine - Maple Grove, MN
Very Satisfied With Service
Bruce - Grantsburg, WI
Jared was very professional, courteous and considerate. Through the process of elimination he has replaced some parts and has ordered more. Waiting for next phase. Cannot comment on cost as all service is under mfr warranty.
Service Tech. is smart, friendly, considerate, and is welcome here again.
Robert - Prior Lake, MN
Elliott - New Brighton, MN
The tech was a great guy! Right on schedule!
Mike - Monticello, MN
Very good tech, excellent job
Terry - Chaska, MN
William - Minneapolis, MN
Very efficient and informative
Great service, friendly technician
Mark - Hager City, WI
Thomas - Prior Lake, MN
Jewel - Minneapolis, MN
especially appreciated the call telling me that the service man was on his way --and the name was Jim.
David - Minneapolis, MN
Hung cleaned up my problems that the first tech could not do
Marcia - Bloomington, MN
Marilyn - Maple Grove, MN
Very efficient and washer is working except do have a question about the water temperature that seems to be different from original install.
Very knowledgeable and Friendly
Terri - Woodbury, MN
Sham - Savage, MN
Dale - Saint Michael, MN
Jim - Cottage Grove, MN
Fixed my Washing Machine Quick
Monica - Andover, MN
Setting up an appointment was fast and easy. Duane knew exactly what the problem was and fixed it within 20 minutes. Very happy with the service.
Gretchen - Chisago City, MN
Jared definitely knows what he is doing and had the correct tools for the job Very satisfied
Speedy and Geat service
Amanda jo - New Richmond, WI
Creative - Lake Elmo, MN
Beverly - Princeton, MN
Boulevard - Mounds View, MN
Always great service and knowledgeable technicians.
Susan - Eagan, MN
Great service....good follow through
Bryan - Hudson, WI
Al - Elk River, MN
Aaron was great!
Marah - Roseville, MN
Aaron was very polite and thoughtful. He thoroughly explained what he was going to do and answered all my questions.
Justin - Minneapolis, MN
Julie - Otsego, MN
Happy with service
Cindy - Eden Prairie, MN
Terrific service , Ryan is wonderful
James - Ramsey, MN
Very professional and quick
Margaret - Saint Paul, MN
Great service guy!
Laurie - Minneapolis, MN
Lucas was very knowledgeable and professional!
Dish washer repair
Barbara - Eagan, MN
Excellent service, arrived on time. Courteous, respectful efficient.
Rosanna - Minneapolis, MN
Rosanna - Minneapolis, MN
Kevin - Apple Valley, MN
Donna - Minnetonka, MN
Dryer repair complete success
Barbara - Blaine, MN
Mike , the tech who repaired the dryer, was great ! He was very thorough and explained everything. Very professional.
Not good customer service
Eagan - Eagan, MN
The workman was excellent, especially very helpful to our daily dishwashing tasks
Donald - Edina, MN
Great service along with Techs that knows their craft!
Jacqueline - Mounds View, MN
Finally a Company that does what it promises!
Kimberly - Vadnais Heights, MN
friendly & informative
Steve - Vadnais Heights, MN
Twin city appliance saved whirlpool again
Elaine/ed - Excelsior, MN
Sam - Saint Paul, MN
Dave came within an hour of the earliest quoted time, and quickly solved my issue. He went above and beyond to make sure that my appliance would be all set for the foreseeable future.
Virginia - Ham Lake, MN
Jay was completely professional and did a great job!
Steve/kathy - Oakdale, MN
Fast and professional!
Constantine - Faribault, MN
Very professional, fast service!
Tom - Minneapolis, MN
Great service. His explanation was easy to understand.
Phil - Maple Grove, MN
Ryan is very nice and professional! Explained everything!
Sheila - Shakopee, MN
dryer not heating
Lue - Saint Paul, MN
Great. not only was the issue fixed, but the repair person was knowledgeable about the dryer. He was able to give me advise on what ti do in the future of this happens again.
Cindy - New Brighton, MN
Donna - Plymouth, MN
Prompt, organized, and excellent service.
Excellent service, timely and honest
Heather - Claremont, MN
Great experience. He was on time, knowledgeable and helpful. Very honest l.
Mang - Lake Elmo, MN
Great service. Tech was very courteous and knowledgeable. Walked me thru entire process and pointed out everything that needed attention.
Great service, good info on arrival time etc, very personable repairman, competent.
Jane - Minneapolis, MN
great fast service
Gregory - Hammond, WI
Emily - Mound, MN
I appreciated the up to date time tracking for service.
Best service out there.
John - Minneapolis, MN
Lori - Minneapolis, MN
Lukas was knowledgeable, quick and efficient. He told me what I needed to know and gave me honest feedback to my questions.
Great service. Love the tracking
Yeng - Saint Paul, MN
Great, and easy scheduling. technician put on slip when coming inside the home and also use tool as not to scrap my floors when moving the fridge.
William - Long Lake, MN
Allen - Saint Croix Falls, WI
He was very decent and seem to know his job!
Great service. Under warranty
Gary/erenestein - Minnetonka, MN
The fellow who came to our residence did an excellent job. He assessed our perceived problems immediately, without hesitation, and told us the cause, what was responsible. He also has a sense of humor.
Rosa - Saint Paul, MN
Daniel - Chisago City, MN
$142 for 15 minutes of service is high in price.
Great service - no nonsense - just focused on great customer service.
Mark/lara - Minneapolis, MN
Dennis - Inver Grove Heights, MN
Chad - Prescott, WI
what a waste of money. He did nothing. machine still is out of balance and walks across the floor. Waste of money
Matthew - South Saint Paul, MN
Starlite - Minneapolis, MN
Mike - Northfield, MN
Quick and complete response to concerns
Jana - Savage, MN
Fixed the noise problem
Heidi - Dayton, MN
Janine - Minneapolis, MN
Gayle - Minneapolis, MN
Service person was polite and knowledgeable!
Great Service; Awsome Price !
Eric - Minneapolis, MN
Repairmen were awsome
Arlene - Cambridge, MN
It takes too long to receive service from call in date.
Jeananne - New Hope, MN
Ruth - Blaine, MN
Idaho - Saint Paul, MN
Aaron did a great job of explaining how much soap to use and why the dryer was coming off balance.
Idaho - Saint Paul, MN
Service provided by Mike T. was great!
Fair price, professional service
Meg - Champlin, MN
Rude, Insulting and Unprofessional
Chris - Ramsey, MN
The technician was rude and argumentative. He repeatedly told me he wasn’t there to give me cooking instructions instead of listening to me tell him the problem that he called out there for. Said it was my pans, oven thermometer, etc that is my problem and he wasn’t there to tell me how to cook. Not once did I bring up cooking. He told my father in law my upper oven ran hot, next told me it ran cold, then told me I didn’t know how to cook and that was the problem. As I’m trying to tell him about my lower oven he just wanted to jump in again with unnecessary comments. I had to walk away as I was unable to continue a productive conversation. Shortly I heard him curse loudly from my kitchen only to call me back to tell me my oven was running 30degrees low. I have never had such poor customer service and I will not be using your company again in the future.
James - Minneapolis, MN
I’m sorry I bought an inexpensive stove and couldn’t be fixed . I would love To upgrade
Great Warranty Service
Glenn - Stacy, MN
Mike arrived in the allotted time slot. Very friendly, and helpful with my washing machine issues.
Knowledgeable and polite
Gary - Saint Paul, MN
Mary - Minneapolis, MN
Trey - Shakopee, MN
very good work to resolve my problem
Mario/catalina - Eagan, MN
Timely, Professional Service
Sean - Vadnais Heights, MN
Great Service and Explanations
Dan - White Bear Lake, MN
Great Job- Explained the needed adjustments for our dishwasher
We were very satisfied
Lyn - Medina, MN
Jeanne - Savage, MN
Josh gave me some helpful tips on my other Whirlpool appliances! Love your tracking website so I can manage when I need to leave work to be home for the service call!
Nancy - Marine on Saint Croix, MN
Satisfied customer! We were very impressed with the prompt service you provided. Your follow through was excellent on scheduling service, returning phone calls and answering our questions.
Sandi/nick - Prior Lake, MN
Cary - Brooklyn Park, MN
Greg - Otsego, MN
Careful and thorough. Noticed a door was loose and fixed it. Cleaned up under the frig after pulling it out.
Neal - Farmington, MN
Susan - Mendota Heights, MN
Dave Sanford was excellent. Very pleasant, conscientious and thorough!
Mark - Blaine, MN
Dave - Minneapolis, MN
Kristin - Burnsville, MN
The communication was so much better than I could have expected. I received an automated message 15 minutes before arrival and then Josh called when he arrived to verify it was still okay to use the garage access code I had previously provided. He was in and out in less than 15 minutes. He cleaned everything up and took the cardboard with him. Completely and totally amazed! Thank you!
Patty - South Saint Paul, MN
Art - Minneapolis, MN
Great service, super friendly
James - Roberts, WI
Definitely recommend to others
knowledgeable people taking great care of you!
Charlie - Hastings, MN
we couldn't have asked for better service. the entire process from end to end was handled with professionalism. We are very happy with our experience at Twin Cities Appliance.
William - Saint Paul, MN
Quick and easy install.
Was REALLY good and ON TIME
James - Lakeville, MN
Brandon - Minneapolis, MN
Bruno - Wayzata, MN
knowledgeable, professional, pleasant
Pat - Saint Michael, MN
VERY nice young man. Very knowledgeable, thankyou.
Dolores - Wayzata, MN
Al - Champlin, MN
Debra - Chaska, MN
Ryan is always professional and friendly
Pike Lake Marsh - Prior Lake, MN
Michael - St. Louis Park, MN
Shawn - Shakopee, MN
Good service friendly staff
Trudy - Mendota Heights, MN
Mary - Hastings, MN
Dave is very professional and knowledgeable. He has always done a good job for us.
Refrig damper repair
Richard - Minneapolis, MN
Maxine - Coon Rapids, MN
Kurt - Saint Paul, MN
Aaron was great! Fixed our dishwasher and told us some changes we could make to our counter to mount it better and avoid future problems. He was prompt and pleasant and professional. And he worked around my schedule the day he came which was VERY appreciated!
NO ICE FOR 4 WEEKS
Kevin - Forest Lake, MN
Bought a new Whirlpool refrigerator. Ice maker would not work. Called service and they replaced ice maker. Then water dumped into ice tray. Called service again. Water still dumps into ice tray. Have schedule my third service call which requires me to take off work. This new refrigerator is going to burn up all of my PTO.
Michaela - Lakeville, MN
Great guy, communication, professionalism!
Charles - Prescott, WI
Great job!!!!! Thanks...
Rajeev - Chanhassen, MN
Person was knowledgeable and did a good job
Robert - Eagan, MN
Serviceman seemed to be very thorough and patient.
price was a little on the high side
David - Hopkins, MN
The two technicians were very nice,polite,efficient and on time.
Frank - Hudson, WI
Frederick - Mound, MN
Virginia - Minneapolis, MN
Hung was very efficient and thorough and extremely knowledgeable. Just the type of repair person you always hope to encounter
Paul - Minneapolis, MN
nice professional techs
Gayle - Otsego, MN
Water delivery issue in refrigerator door
Richard - Saint Paul, MN
Dennis is extremely personable and an excellent technician. He methodically checked out each potential cause for us not getting water delivery in the door of our new refrigerator. He kept at it until he found a collapsed water line inside the refrigerator and fixed it
Tim - River Falls, WI
Had the parts ,very nice,
Great service. Very thoughtful ad showed great care in what he was doing.
Lin - Minneapolis, MN
Bob - North Saint Paul, MN
Really great both diagnosing the issue, explaining it to me...I have done a lot of cooking..fabulous!
Nan - Minneapolis, MN
We bought a model home. A different kind of oven than I had used for years. So, it deteriorated over the year, started turning itself off. The person who came first was amazing, diagnosed it very quickly, explained it so I understood the issue. I was happy!
Suzanne - Wayzata, MN
Dennis quickly diagnosed and solved the problem
Woodlake - Minneapolis, MN
Susan - Hopkins, MN
Carol/jim - Saint Paul, MN
Yuwadee - Saint Paul, MN
Thanks for good service
Washing Marchine Repair
Debi - New Richmond, WI
Professional, speedy service
Edward - Elk River, MN
Technition claimed unit operating normal as per him and his lead. Was forced to research problem and fix on my own. Unit now operating as before problem prompted service call
Checked everything, very pleasant and explained all
Betty - Vadnais Heights, MN
There were no new settings or changes, explained why I have the problem, but in the end I still have the problem
Quick Reliable Service
Jane - New Prague, MN
A manufacturer's defect was quickly fixed and resolved by the expert technician. He was lightning fast and someone I would call on again to resolve my appliance issues.
Jake - Minneapolis, MN
Robert - Edina, MN
Ryan was very pleasant and did a great job
Elisabeth - Minneapolis, MN
Nicole - Shakopee, MN
Tech came and noticed our problem right away and got us a part fast and he put it in within a few days.
Mj - Burnsville, MN
Good service from first contact to the company to the hand off with the service tech.
Rana - Lino Lakes, MN
Mike was wonderful!
Replaced water inlet valve assembly on year old washer
Randa - Woodbury, MN
Makes me wonder if it will continue to be a problem in the future.
Freezer door replacement
Patricia - Mound, MN
He is smart, explains things well & is polite.
Cristin - Saint Paul, MN
Jared did a fantastic job! He finally explained what is going on with our dishwasher when the previous two techs couldn't gyre it out. Jared is smart, knowledgeable, polite & explained everything well. Two thumbs up!
We appreciate how professional and respectful u guys are
Rocky - Hugo, MN
Great job very efficient and great response when we called with our problem would recommend your company very highly. THANKYOU
Jared was awesome
Oliver - North Oaks, MN
Kept me well informed and worked with my schedule. Jared was very nice and professional.
Prompt Great Service
Mark - Anoka, MN
Everything went smooth
Ryan - River Falls, WI
William - Big Lake, MN
Excellent service. Very nice and personable.
Fast and Efficient
Justin - Apple Valley, MN
Very professional and fast efficient fix
Carolyn - Plymouth, MN
Hung (pronounced Hong) was awesome, experienced, and efficient. Great service!
Bruce - Minnetonka, MN
Nate is great!
Tiffany - Eagan, MN
Laurie - Minneapolis, MN
Did a great job, was very friendly, efficient and knowledgeable
Roger - Minneapolis, MN
Your repairman was extremely knowledgeable and honest. Gave step by step process to report the problem to the manufacturer.
Eric - Eden Prairie, MN
Christi - Minneapolis, MN
Frank - Eden Prairie, MN
Lisa - Eden Prairie, MN
Service OK but Incomplete
Leon - Maple Grove, MN
Service was hurried and incomplete. The range was repaired but was not returned to its original location. There is a tip-over bracket behind the stove but it was not reengaged so the unit protruded out from flush with the surrounding countertop. My wife and I were able to correct the problem without much effort.
Kathleen - Plymouth, MN
Great Service from Hiung N!
Lukas is An Amazing Technician
Stephen - Buffalo, MN
Lukas arrived on time and ready to work. He replaced the exterior of our Whirlpool microwave efficiently, energetically, and perfectly! He was appropriately conversational and very professional. Lukas is an exemplary representative for your company!
Jay - Plymouth, MN
Arrived on time, quickly diagnosed problem, fixed quickly.
Dryer lintel screen
Marty - Somerset, WI
Very dissatisfied with the fact that there was nothing done to correct the problem that Maytag sent you out to check. The service tech was shown what the problem was with the lint being blown out of the dryer vent and going all over our deck. He told my wife that he had not seen anything like that before but he believed that it was because of the oversized filter screen box. I feel like this was a very inadequate assessment of the cause. So we are going to go back to Maytag to let them know what he said. There's no way that there should be lint blown out all over our deck. Quite a pain to have to clean up all of the time.
Great Technology on sharing when the Technician would arrive.
Bob - Stanchfield, MN
Found the issue quickly and repaired unit.
Anne - Plymouth, MN
I appreciated the willingness to make an appointment when it was convenient for me; the background work that was done prior to the appointment to make sure they could service my unit and the honest accessment of what the best plan of action would be for me. Thanks for all your great sevice!!!
Quick Dryer check
John - Mounds View, MN
Wonderful service. Thank you.
Alice - Hastings, MN
very polite, knows what he was doing, efficient. Great Job!
Kimberly - Cottage Grove, MN
The technician knew what to do and took care of the problem the same day.
Lonnie - Cokato, MN
Good service knew right away what problem was and made repair. Friendly and polite
Friendly quick service
Todd - Hudson, WI
Joe - Delano, MN
Jennifer - Shoreview, MN
Gail - Hastings, MN
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Filter bad slow flow with filter in flow good with filter out and bypass in needs new filter
COOKTOP JENN-AIR JED8430ADQ Install fan speed switch all test ok
WASHER MAYTAG MHW6630HC0 F8e1 customer states has not happened since called for service unable to duplicate today machine is not on a pedestal and drain tub next to washer is at a 35.5 high for drain hose ran manual load tests and a auto test along with normal cycle and could not duplicate any issues at this time tub was at 35.5 inches high was able to raise and secure existing drain hose up to the minimum required 39 inches high
REFRIGERATOR WHIRLPOOL KBFN502ESS02 Hinges bad moved in plate out of time installed new hinges all checks ok now
RANGE AMANA AGR5735QDW Bad bake ignitor Installed new test ok. Found mouse nest by burner cleared out didn’t see any further issues at this time; used 1 74007498 (IGNITOR) from stock
REFRIGERATOR KITCHENAID KRFC704FSS01 Ms Pic and of the bad right door gasket.Tightened the set screws on the freezer door gasket. Replaced the right side door gasket that was torn at the top and bottom. Steam treated the gasket and took Pictures of it sealing tightly.Adjusted the right door height adjustment screw to get the doors as level as possible. Cabinet height restricts adjusting the leveling legs any more.
WASHER WHIRLPOOL NTW4516FW3 "Plugged unit in. Drain pump continuously running. Cancel the cycle. Found an error code for no fill. Ran a test cycle. When unit started filling, could hear air pressure in the lines. Unit is filling. All tested ok. May have lost water for some unknown reason or someone turned the water off when using. Advised the care staff to use only bulky with deep water"
DRYER MAYTAG MEDB835DW4 "Found error codes for vent air flow restriction. Cleared error code. Performed key pad test. All buttons tested ok. Showed customer how to use touch capacitor UI. By using the tip of the finger in the center of the button, holding until unit starts. Customer was successfully starting the unit"
DISHWASHER WHIRLPOOL WDF330PAHW2 Installed both spray arms ordered. insulation is not covering the fill vent on the side of the unit. Ran a test cycle. All tested ok. No leaks
GAS RANGE AMANA AGR5835QDQ "430, 401, 425, found temps, found oven +5 in control, set oven -35, reset temp to 350 found, 378, 355, 386, 360, 387, 361, avg 371, oven running at 20 hot, can’t adjust anymore and control NLA, customer to use but adjust temps on recipes accordingly found about 25 degrees hot at 425, so above 400 25-30 degrees hot, below about 15-20"
DISHWASHER KITCHEN AID KDFE204EWH "Unit not getting 120v and junction box, electrical supply issue, customer to address supply. If still has issues send out white ui and control, still under parts warranty, inst cust to leave breaker off"
MICROWAVE KITCHENAID KMHC319ESS1 "Found bad door switch installed new switch, tested ok; used 1 W10727360 (DOOR SWITCH) from stock"
OVEN MAYTAG MER6600FZ2 "Found bad hinge, installed new hinge, unit now functioning ok"
REFRIGERATOR WHIRLPOOL KTRS22KHWH00 "Found temps in fridge normal, found ice sheet in freezer, evap drain frozen over cleared ice , draining now, cooling ok"
OVEN JENN-AIR JGRP536WP01 "Found over sensitive keypad, replaced keypad, unit now working good, oven heated, turned off"
REFRIGERATOR KITCHEN-AID KRFC302EPA00 "Installed new mullion, adjusted door, now working properly."
REFRIGERATOR KITCHENAID KRFC704FPS00 Drain frozen and plugged with foam cleared thawed soaked up water does look like possibly leaking from filter head. Icemaker stuck clicking ice bin overfull ice locked bin in place unable to get out turned off icemaker. Will need parts ordered quoted 106.65 labor for parts install office to contact for return allow 1 hr; ordrng 1 W10793257 (plate) and 1 W10822606 (motor) and 1 W10908391 (icemaker) and 1 W10910401 (ice-contnr) and 1 W11024083 (housing) and 1 W11228132 (shaft) and 1 W11230096 (tube-water)
MICROWAVE WHIRLPOOL WMH53521HZ3 "Installed new panel, unit tested ok"
REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Ice chute jammed, removed ice build up, customer doesn’t use a lot of ice, recommend running small amount of ice through dispenser regularly."
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Ms pic.In diagnostics test 16 the French door light switches are working but the board is not registering the feedback correctly consistently. Needs the main control board WPW10675033 from dvh.Return Monday 11-11-19 from 2-6.; ordrng 1 WPW10675033 (cntrl-elec)
WASHER WHIRLPOOL WFW560CHW0 "Unit did have stored door lock error codes, ran in diagnostics and door lock working properly at this time."
DISHWASHER KITCHEN AID KUDI01ILBT3 "Found handle broken. Ordered handle. Collect 49.95 at install ; ordrng 1 WP8269117 (HANDLE), used 1 Ship (Shipping/Handling) from stock"
OVEN WHIRLPOOL WFE525S0HW1 Dealer exchanging unit cust does not need service.
REFRIGERATOR KITCHENAID KURL104ESB00 Install under counter fridge door shell do to protective film would not peel off.
MICRO/OVEN WHIRLPOOL WOC75EC7HS02 Customer getting noise when the unit is running the convection fan and stops when the door is opened. Took off fan blade and reformed. Tightened mounting screws for the motor and bent tabs for the cover to give a tighter fit. Ran a convect bake to 350 and all checks out ok. Customer to monitor and if still issue send convect motor and blade.
DISHWASHER KITCHEN-AID KDFE204ESS3 Parts did not arrive yet; O-emld tckt
DISHWASHER JENN-AIR JDTSS244GP0 "Weld on the left track had broken. Installed new riveted style tracks and all checks out ok.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
REFRIGERATOR WHIRLPOOL KRFF507HWH00 Upon arrival customer stated icemaker has been making ice and is not sure why it started back up . Ran diagnostics and did not find any error codes showing. Ran cycle test and verify harvest cycle pasted and also fill test checked ok. Test optics and verify freezer temp was at 4 degree. Change filter and flush out and all functions tested ok .
WASHER WHIRLPOOL WFW560CHW0 "So we brought dryer down then found cold water was never open, wall valve was block by dryer so I didn’t have access to check that from last visit, we ran diagnostics everything tested out good no code, will hold on to parts for awhile to see if it works for them.."
OVEN WHIRLPOOL WFG775H0HZ0 "Open unit up went thr all connections on Dsi board and ignitor connections found loose wire at ignitor, ran cycle unit working fine now.."
WASHER MAYTAG MVWB865GW0 "Uninstalled adjutor release jacket off, serial # not in range for pointer, customer to use to see what happens.."
WASHER WHIRLPOOL WFW75HEFW0 Install tub check over unit tested out good..
M/W OTR WHIRLPOOL WMH1163XVS0 "Found bad switches causing the turntable to run, heating is not running just turntable, would need new switches, 85.95 for labor, customer doesn’t want to pay for repair, they will either call whirlpool back or buy a new unit, estimate only at this point, DONOTORDERPARTS ; ordrng 1 DONOTORDERPARTS and 1 W10211972 (switch) and 1 W10211973 (switch) and 1 W10211974 (switch)"
WASHER WHIRLPOOL WFW560CHW0 "Came in unit saw unit unplug, plug unit in found no water coming in check wall valve saw both water valves were shut off diagnostics it went thr fine, did get f3e1 code when I first started unit, clear it and ran quick cycle and it went thr fine 20mins cycle..."
OVEN WHIRLPOOL WOD51EC7HS01 "Per customer Upper oven was still hot after 4 hrs or so, customer then turned off breaker and it cooled after that, f1e1 found in diagnostics, turned unit onto preheat ok, turned off and cooled down, display doesn’t seem to be responding correctly and laggy, ordering new ui and both upper and lower controls, inst cust if they are going to use product to watch it closely, they have a thermometer in unit; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297714 (console)"
DRYER MAYTAG MDG3706AWW "Fix filter house screw broke hold, still has bearing front problem has little scraping noise but he’s ok with that noise, he wants us to send filter trap to him..unit working good.."
DISHWASHER WHIRLPOOL WDF330PAHS3 "Drain line plugged with grease, drain ok, needs new drain line and be sure to zip tie up high so sink doesn’t backwash into line again; ordrng 1 8269144A (drain hose)"
RANGE KITCHENAID KFED500EWH03 Installed UI ordered. Cleared error code. Ran an auto test and bake 350 on both ovens. All tested ok
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Heater failed. Ordering to replace. Part ships to customer, office to call to reschedule.; ordrng 1 W10703867 (heater)"
WASHER MAYTAG MHWE500VW11 Went through unit and found soap box leaking at top took pic soap box is nla. Unit is not repairable
WASHER MAYTAG MLG2000AWW Unit is now draining found cloth stuck in pump removed and tested if issue reappear pump will be needed
COOKTOP KITCHEN AID KGCU467VSS02 Found corners sparking when valves off. Needs module or reigniting control. Ordering parts. ; ordrng 1 SHIPTOTECH and 1 WPW10116108 (module-spk) and 1 WPW10475147 (module-spk)
DISHWASHER KITCHEN AID KUDS30IXBT8 Found faulty washmotor clunking and not wash correctly. Custome4 to buy new collected 97.95
DISHWASHER KITCHENAID KUDC10FXSS7 Found board control and harness burnt would need all three for repair see pics. Office to contact safety for further repair.
MICROWAVE KITCHENAID KMHS120EBS0 Installed interswitch kit and tested ; used 1 W11244490 (INTERLOCK KIT) from stock
WASHER WHIRLPOOL WTW5000DW1 "Washer .,checked washer operation..ran and tested .washer buzzing when filling with cold water ..water inlet valve is noisy....replaced water valve ...and adjusted loose basket ,,,ran and al working good now ; used 1 W11210459 (VALVE) from stock"
WASHER WHIRLPOOL MVWB835DW0 "Washer ..checked washer operation ..test cycle error code f5e1 ,,lid lock failure ,,lid not locking ,,replaced lid lock switch ...recalibrated and tested lid locking and all working good now ."
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Installed parts and tested
DRYER MAYTAG MEDX655DW1 "Dryer checked dryer operation...checked dryer cycles and timer moving ..advancing ,,timer dial not advancing ,,dryer timer is bad ,,,replaced and installed new timer ..part from Dey appl ..ran and checked and all working good now .; pckd up 1 WPW10642928 (timer)"
WASHER WHIRLPOOL WFW6620HW0 "Order dispenser leaking, when I was pulling draw out bearing to slide fell off so would need OUTTER slid and would need 2 tech to take dryer down to have access to front to unit..; ordrng 1 SEND2MEN (SEND 2 MEN) and 1 W11218383 (O RING) and 1 W11318830 (tank) and 2 W11321012 (dispenser)s"
WASHER MAYTAG MVWC565FW1 Washer ..checked washer operation ..ran washer and washer noises rubbing grinding noise .checked under washer and found loose bolt on transmission pulley ..transmission pulley is worn and wobbling ..replaced transmission clutch and pulley .tightened down pulley good .ran and tested and all working good now .; used 1 W10721967 (CLUTCH/SPLUTCH KIT) from stock
REFRIGERATOR WHIRLPOOL WRF990SLAM01 The refrigerator was acting completely different today. Low side was in a vacuum and the high side was at 75. Found a ball of ice on the fresh food cap tube indicating a leak or restriction. I cut the old dye dryer out and installed a new one. I then pulled into a vacuum and charged with 5.5 ounces of r134a. All pressures seem good after charging. Customer will give it 24 hours to cool down. No signs of dye on either evaporator.; used 1 WPW10143759 (DYE DRYER) from stock
RANGE WHIRLPOOL KFGG500ESS2 Used sensor from job 220554. Temp was reading open in diagnostics. Pulled unit out and while doing so temps were jumping all over. When taking off back cover they stabilized so replaced the temp probe. Temps were stable so ran heat test and then temps were all over again. Found the connection for the temp probe had one of the wire connectors backed out. Reseated connection and then tested with preheat again. All checks out ok and is working correctly with no issues.; used 1 W10833885 (SENSOR) from stock
RANGE WHIRLPOOL WFG530S0ES1 "Order burners and caps with center valve when on low flame dies, instruct customer to watch when cooking not to over oiled and clean caps and around top after use..; ordrng 1 WPW10183374 (cap-burner) and 1 WPW10279614 (valve-brnr) and 1 WPW10515453 (burnr-head) and 2 WPW10515454 (burnr-head)s and 2 WPW10515455 (burnr-head)s and 5 WPW10515459 (igntr-surf)s"
REFRIGERATOR WHIRLPOOL KBFS20ECMS00 Customer stated water not dispensing properly and no ice production. I purged the filter with a few gallons of water and pressure is now good. I did a fill test and found it leaking out of the front corner of the mold. I found the entire ice maker leaning towards the front. Operation tested good after adjusting and leveling the refrigerator. If still having ice maker issues it will need a new ice maker.
REFRIGERATOR JENN-AIR JFC2089BEM01 "Right side ref door gasket torn, ordering gasket. Also freezer door rails binding and the catch mechanism on at least one is broken, door not closing all the way and ice building up in freezer. Ordering both rails.; ordrng 1 W10830162 (GASKET) and 2 WP13055901 (RAIL)s"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed new rack stop. Operation tested good.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed new bracket and clip. Operation tested good.
MICROWAVE WHIRLPOOL KEHU309SSS06 Getting f6e0 code for the microwave. Light inside the unit is still on so the appliance manager should be fine. User interface is also taking selections so that should be good as well. Wide communication board in between the two needs to be replaced. WPW10120228 wide communication board. Customer going to see what cost of board is through inside pass and will call and let us know for scheduling install or if she wants us to order the board. Quoted $85.90 for install.
REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Ice mold was bent and not sitting flat. Lots of ice buildup on the outside side of the door and above the ice maker. Cleared buildup, installed new ice maker, and ran through harvest and fill. All checks ok with no drips below. Customer to monitor.; used 1 W10873791 (ICE MAKER) from stock"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed new control and user interface. Operation tested good.
OVEN WHIRLPOOL GMC305PRS00 Ms pic. F3-e2 code in diagnostics indicates the oven became too hot. Sensor tests good at 1100 ohms and the oven was about 85 degrees and the bake element turned off at 350. I checked the rear thermal fuse and the resistance was higher than the new one. Replaced that after explaining to the customer it is going bad and likely getting weaker.Tests good today. Collected all charges of $278.91 on card approval number 1849892739.
RANGE WHIRLPOOL WFG515S0ES1 Realigned ignitor And tested now lighting correctly. All burners have orange flame including bake and broil suspect regulator issue customer scheduled for Tuesday ; ordrng 1 WPW10602001 (valve-gas)
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace door panel, broke stud off for handle, took one off other panel in truck"
DISHWASHER AMANA ADB1400AGS1 "Replace parts, test ok"
DRYER WHIRLPOOL MED6630HW0 "Heating fine, check vent and is poor, water coming out of door, need to get vent cleaned, also washer used to start at 55 now starts at 141, would like it back to 55, instruct ccu controls times"
WASHER MAYTAG MVWB865GC0 "3-2 replace valve, calibrate, run test cycle, ok"
DISHWASHER KITCHENAID KDTE104EBS3 "7-1 sump bad, cust will call if wants fixed"
DISHWASHER WHIRLPOOL WDF520PADM7 "Replace pads, cust needed to push start twice to start; used 2 WP8268961 (PAD) from stock"
DRYER WHIRLPOOL MEDX655DW1 You have to slam the door hard to close and yank to open. Need to try new strike and catch.; ordrng 1 WP3403431 (STRIKE) and 1 WPW10610880 (CATCH)
DRYER MAYTAG DE408 "Motor is locked up and blower wheel has a lot of play on the drive shaft. Will need new motor and blower to fix the issue. Customer has paid in full for the repair and would like a physical call for the appointment window since she didn’t get the automated system one and would like to know when to expect us.; ordrng 1 W10410999 (motor-drve) and 1 Y303836 (blower wheel), used 1 Ship (Shipping/Handling) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replace panel
REFRIGERATOR JENN-AIR JFC2089BEP01 "Freezing everything on the top shelf and the door alarm keeps beeping. Temps on the top shelf were in the high 20s but the thermistor was showing 40s in diagnostics. The freezer door is warped and not making the freezer door switch. Needs new control, harness with thermistor and freezer door. Customer will call when parts arrive.; ordrng 1 12977864SQ (dor-fip ss) and 1 WPW10224292 (HARNESS ) and 1 WPW10317076 (CONTROL)"
DRYER WHIRLPOOL WGD75HEFW "4-3, check vent and is poor, also can hear short cycling"
MICROWAVE WHIRLPOOL WML75011HZ3 "Wave guide cover melted and cavity thermostat was blown. Crack in the center of the glass table.Customer stated when it happened they were using the unit as a timer. Possible it was actually running instead of just a timer which would have overheated and blown thermostat and melted cover. Replaced thermostat and unit powers on with no issue. Will send waveguide cover to customer to snap on and new turntable.; ordrng 1 W10533497 (covr-inlet) and 1 W11291538 (TURNTABLE), used 1 W10832024 (THERMOSTAT) from stock"
REFRIGERATOR KITCHEN AID KBFS20EVMS11 Icemaker failure installed new cycled and filled give 24 hrs ; used 1 W10884390 (ICE MAKER) from stock
WARMING DRAWER KITCHENAID KEWS105SSS03 Installed parts unit working cusotmer going to run awhile let us know if any issues but advised if still issue should call electrician since all parts have been replaced
REFRIGERATOR KITCHENAID KRFF305EBS00 "Installed both new rails for freezer door, door now closing and sealing properly"
REFRIGERATOR WHIRLPOOL GI7FVCXWY01 Getting voltage from the ice maker into the smart valve but nothing out. Needs new valve. Please collect for valve on return.; ordrng 1 SHIPTOTECH (SHIP TO TECH) and 1 WPW10270395 (SMART VALVE )
REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed UI assembly and checked ops, freezer light working, water dispenser working, icemaker and ice dispenser working. Cooling came on, all ops good"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Ref evap had iced up, cust lost all their food. Cust turned unit off four days ago, evap had melted in that time. Installed new ref evap cover and main control board. Turned unit back on, cooling came on, all ops good"
DRYER MAYTAG MEDB835DW1 "Checked control for error codes found f4e3 air flow code. Checked ducting outside, found cover blocked with lint. Checked thermals ok, checked temps cycling normally on all temps checked thermistors ok. Advised cust."
REFRIGERATOR KITCHEN AID KBFS20EVMS8 Replaced the ice maker wire harness. Tested. No water to unit. Customer turned water on. No water to unit. Tech opened up the water valve further with no water tot he unit. Found 123 volts to the valve but no opening of the valve.Additionally we need the dual water valve wp12544124 from dvh. Card approval number 1849763679.; ordrng 1 SHIPPING and 1 WP12544124 (valve)
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Truck will not make it up the driveway. Unplugged on arrival. Was cooling before unplugging it. Displays power outage now and it was before the beeping started.Ms pic. Appears not to be any power to the turtle style compressor. Kept displaying Power Outage. the compressor started running. The user interface was unable to go into diagnostics. Called techline Leon. He explained pushing in any button on the Eyebrow UI twice will clear the power outage display and any beeping caused by the eyebrow display. Lost phone connection and called back.Beeping at the dispenser UI. Disconnected and reconnected the plug ins with no change while on hold to WP. Justin answered. Was disconnected. Called RW and checked test 128. Software version 5 and it needs 7.Ordering main control W11389713.is at dvh. Repair estimate is $474.88. Customer paid charges with check number 3372.Return. On day 11-11-19.; ordrng 1 SHIPPING and 1 W11389713 (CONTROL BOARD)
DISHWASHER KITCHENAID KDTE334GPS0 "Checked control for error codes. None found. Ran svc cycle, all functions pass. Checked water to sink hot at 120 deg. Checked water hardness. Found hardness at high end of range. Advised cust on machine operation and cycles. Advised cust on water and hardness. Advised cust to use lemishine. Advised cust to turn rinseaid disp up. Cust does not have softener. Advised cust water quality can affect unit operation. Found soap disp gasket pulling away from door. Replaced door ASSM. No further issues found."
SUPERSTACK MAYTAG MHW2000AWW "Tub bearing worn out, would need to replace rear tub asse,belt, inner drum and tub front assembly. Not cost effective to repair."
REFRIGERATOR WHIRLPOOL WRF954CIHB00 InstaLed parts cycled ice maker
ICEMAKER KITCHEN-AID KUIX505ESS1 Comp loud heat exchanger line and cap tubing all corroded inside insulation system not cooling chill plate well need ss job office schedule return visit allow 2-3 job count ; ordrng 1 W10843121 (filter dryer) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
DRYER WHIRLPOOL WED75HEFW1 "Dryer ...checked dryer operation ....checked dryer not heating ,,,runs but no heat ,,checked power to dryer ..no voltage on red terminal on terminal block on back of dryer ,only 110 volts on power cord ,,found bad outlet on wall for power cord ,outlet burnt and shorted ..customer needs to replaced outlet box .dryer ok ."
WASHER WHIRLPOOL MVWC465HW "Washer ,,,checked washer operation ...ran test cycle ..no error codes and lid lock is good ,ran cycle and found cold water coming in slow ,,washer shutting down because of slow water ,,cleaned out plugged screen on water valve ,,washer filling better and good now and completing cycle ,."
STACKPAIR WHIRLPOOL WETLV27HW1 "Replaced main control, also found pressure hose had been electrical taped to harness in a matter that blocked air flow. Both issues resolved ran diagnostics all test good no leaks. Also let them know they should put a clamp on the dryer vent or it will fall off after first operation."
WASHER WHIRLPOOL WFW5620HW0 Ui unresponsive acu status light good getting voltage to ui panel power button wont turn unit on but was able to get into diagnostics and perform test need ui panel ordered office to contact for return date ; ordrng 1 W11319991 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRB329DMBM01 Check unit over for issue with cooling in fresh food section and found air dampner malfunctioning and did not pass in diagnostics. Replace dampner control and verify now working in diagnostics.; used 1 WPW10594330 (CONTROL) from stock
RANGE WHIRLPOOL WFC310S0EW2 SW# 7726286981Check range over for issue with main breaker to apartment tripped when customer turned burner on and everything turned off. Pull unit apart and found short in split connector from factory. Call safety per customer request that unit was supposed to be replaced . Safety authorized repair only and approved repairing connection. Customer out connector and used one new splice butt connector and tape wiring to prevent any chance of reoccurrence. Instruct maintenance that I was only authorized to repair.
MICROWAVE WHIRLPOOL WOC97EC0HZ1 "Cust was having issues with unit tripping the circuit breaker but that seems to have stopped, could be related to new home construction in neighborhood. Unit having ongoing issues with microwave operation getting very loud. Entered diagnostics and got 8 separate f6e0 communication errors. Checked connections, all good. Ordering user interface, part on backorder with no ETA, please x-part; ordrng 1 W11299279 (CONSOLE)"
REFRIGERATOR MAYTAG MFI2269FRZ03 "Icemaker not cycling properly, found it was filling during harvest cycle while ice was still in the process of being removed from the mold. Removed icemaker and found wiring harness broken, not staying fully locked into place in icemaker. Installed new icemaker, ordering icemaker harness.; ordrng 1 W10884713 (HARNESS), used 1 WPW10300024 (ICE MAKER) from stock"
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Check fridge over for cooling issue in fresh food section and found that freezer had not defrosted do to a wire for heater had not been locked into the plastic connector. Clear all ice and reinsert wire terminal into connector and not heater should work properly.
REFRIGERATOR WHIRLPOOL WRF57R18DM00 Install new compressor and evaporator and one dye drier included with compressor. Recharge system with 4.8 Oz 134a refrigerant and power unit on and verify that fridge has started to cool down . Please allow 24 hrs to cool down and then monitor temps closely for the next few days before stocking with a lot of food items.
RANGE MAYTAG MGR8800FZ0 "Installed new control. Tested operations, all check ok at this time."
WASHER MAYTAG MHW5100DC0 Found faulty control f1e1 unit won’t start quoted customer to buy new collected 97.95
WASHER WHIRLPOOL WTW5000DW2 Unit is operating correctly explained to customer how new unit works and tips to help
OVEN KITCHENAID KFED500EWH03 Found upper oven liner chipped along edge of well. No chips from impact or foreign objects in oven. Not from misuse. Chipping from liner expansion. Advised cust. Called techline to document. Sending for product review. Sr#7726315466; O-emld tckt
ICE MAKER KITCHENAID KUIC15POZP0 "Installed new reservoir, tested, reservoir drain pump and circulation pump have failed. Would need to replace both pumps. Labor 157.70. Office to Order parts and call to reschedule. ; ordrng 1 WPW10489122 (pump 135.17) and 1 WPW10489125 (pump 127.09)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit making a squealing and rattling noise, usually at startup and when cooling turns off. Also doors not level. Adjusted rollers to relieve strain on condenser coil and tubing and adjusted ref door. Now closing properly and running quieter."
RANGE WHIRLPOOL WFG505M0BS3 Adjusted gas valve lf burner igniting well now.
RANGE KITCHENAID KERS303BSS0 "Bake control board relay shorting staying closed not allowing oven to turn off even when hitting cancel. Main control board WPW10340695 434.82, labor 87.95. Trip and dianosis covered by whirlpool. Total cost of repair 553.75. Customer is going to get in contact with whirlpool to see if they will cover any cost of part or labor. Customer may call back for repair looking into options"
DISHWASHER WHIRLPOOL KDTE334GBS0 Talked to customer they stated door was latching but didn’t feel like it was closed all the way also that they saw water squirting out of top left corner during operation. Checked unit door sealing fine when empty not sealing any leaks. Unit testing good at this time talked about loading
RANGE WHIRLPOOL KSGB900ESS3 Metal flange for warming element not in place moved drawer shutting well now talked about convection and aqua lift operation.
WASHER WHIRLPOOL MVWB765FC1 Installed parts and tested
DRYER WHIRLPOOL WED4815EW1 Installed belt and tested
RANGE WHIRLPOOL WEG745H0FS0 Ms Pic and of the scratched handle.Removed the drawer and drawer front. Replaced the handle with a new I damaged one. Looks great.
DRYER AMANA NED4655EW1 Found no voltage at the outlet on L1. Cord continuity is good. Checked voltage at the terminal block. Same as outlet no voltage on L1. Cord is hooked up correctly
REFRIGERATOR KITCHENAID WRV986FDEM01 Fridge not freezing and could not see any dye at this time need more time allotted for further dye check and possibly installing another drier. Need office to get approval and reschedule with customer. Need two time slots for return visit .; O-emld tckt
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Check ice dispenser over and found that augar motor has a issue with starting under pressure from augar and ice. Ordering new motor and need office to reschedule call with customer when they verify part has been received by service tech.; ordrng 1 SHIPTOTECH and 1 W11310391 (AUGAR MOTOR )
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed part and tested customer to monitor pressure is better
WASHER WHIRLPOOL WTW7000DW2 Installed gearcase and tested
REFRIGERATOR KITCHENAID KRFF707ESS01 "Ref evap frosted up. Thawed evap and removed water from drain pan with shop vac. Thermister in proper position but not secured with zip tie, some corrosion on thermister harness. Entered diagnostics, thermisters check ok, damper working, evap fans working though ref evap fan has a loud buzz. Ice box fan running very slowly. Ordering new evap motor w/ harness, main control board and UI assembly; ordrng 1 W10843055 (CONTROL BOARD) and 1 W11033168 (EVAP MOTOR) and 1 W11089931 (UI ASSEMBLY)"
DISHWASHER WHIRLPOOL WDT730PAHB Complaint not drying dishes. No error codes ran diagnostics cycle heater coming on no leaks talked about rinse aid use empty at arrival.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Plug interface not connected, right door hinge screw loose,no bottom door gasket, wheel assembley tub middle rack broken, middle spray arm mount broken. Ordered wheel assembley left middle, bottom door seal, and middle spray arm manifold. Send to tech.; ordrng 1 SENDTOTECH and 1 W10902242 (wheel-tub) and 1 W11252794 (seal) and 1 WPW10340542 (manifold)"
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Took a picture of the missing plastic on the the bottom of the old door and inspected the new door. Replaced the damaged door with a customer inspected and approved new door.Took pictures of the gasket sealing after it was steam treated. The customer would like a WP name plate that he will install.; ordrng 1 WPW10481433 (nameplate)
DISHWASHER KITCHEN-AID KDFE204ESS3 Parts did not arrive yet; O-emld tckt
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Anti siphon air gap plugged, removed blockage and unit now drains properly."
WASHER WHIRLPOOL WFW8300SW2 "Install pump ran diagnostics it went thr fine, no code no leaks, unit tested out good..; used 1 WPW10730972 (PUMP) from stock"
OVEN WHIRLPOOL WFE320M0ES2 Found door hinge failure. Installed a new door hinge. Door tested ok
DISHWASHER KITCHEN AID KUDC20FVWH3 "Install dispenser then found out main board has a burn spot, didn’t see that last time must of overlooked, but customer calls back would need main board.."
MICRO/OVEN KITCHENAID KOCE500EBS05 Installed parts and unit would only heat intermittently. Checked old parts I took out which were ok. Found micro cooling fan not running found that screws that mount fan were loose causing fan to sit lower and jam up on frame tightened screws and tested unit is not heating parts sent not needed. Customer says panel has a scratch see pics would need W10775494 at whirlpool need to call to schedule ; ordrng 1 W10775494 (glass-door)
WASHER MAYTAG MVWB835DW4 Found faulty pump need to order W10876600 at Souix falls customer scheduled for Tuesday ; ordrng 1 W10876600 (drain pump)
DRYER WHIRLPOOL WED560LHW0 Install seal blower on all unit 1414 1911 1912 1801 1301 1302 1310..
REFRIGERATOR KITCHEN AID KFIS29BBMS02 Elbow on water line cracked causing leak see pics. Also damaged floor would need WPW10678712 at vadnais customer scheduled for Monday. Leave part with customer for insurance company ; ordrng 1 WPW10678712 (tube-water)
DRYER WHIRLPOOL MED560LHW0 "Installed new seals on dryers in 611, 607, 426, 423, 411, 336, 335, 329, 324, 311, 310"
DRYER WHIRLPOOL WED8000DW3 "Dryer ,,checked dryer operation ,,,dryer noisey when drum is turning ,,found dryer has bad idler pulley ,took dryer apart and replaced idler pulley 279640 ...ran and tested and all working good now ,; used 1 279640 (IDLER PULLEY) from stock"
REFRIGERATOR WHIRLPOOL WRS325FDAB05 Check unit for water leaking and found two locations on water supply line spraying . Customer will replace tubing and call us back if leaking inside fridge compressor compartment. I could not determine until water supply is fixed. Customer had unit pulled out and back off compartment so no labor charge at this time.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed part. Calibrated fill.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Check fridge over found to be working properly and noted that this unit was swapped out and has a different serial number.
MICROWAVE WHIRLPOOL WMH32519HZ3 Lower cam was overset on the unit. Installed new cam kit replacing both cams and switches. All checks out ok and is working correctly. Tested with cup of water and is heating as well.; used 1 W11244494 (INTERLOCK KIT) from stock
DISHWASHER AMANA ADB1400AGW1 Installed parts tested machine
DRYER WHIRLPOOL MEDC465HW0 "Replace rollers, test ok; used 1 349241T (ROLLER KIT) from stock"
DISHWASHER KITCHEN AID KDFE104DWH1 "Not draining no blockages continuity in harness only receiving 19 volts from control. Needs new pcb. W10854215 129.12, ship 12.00, labor 87.95,97.95 trip total paid in full.; ordrng 1 W10854215 (cntrl-elec), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Remove dye drier and believe unit was restricted and installed new drier and recharge unit with 3.0 Oz refrigerant and power unit on and verify now cooling down. Also reinstalled condensate drain pan with mounting kit.; used 1 WPW10143759 (DYE DRYER) from stock
DISHWASHER WHIRLPOOL WDF330PAHW2 Check dishwasher over for issue with no power and found installer wired power cord wrong and had neutral running to ground screw on cabinet. Retire correctly and now unit is working properly.
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Unit has leak, not cooling at all, compressor running but no heat transfer occurring. ; ordrng 1 PARTTOTECH and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
WASHER WHIRLPOOL WFW85HEFW1 Replaced panel control ran diagnostic and normal cycle fill all test good. Unit powering on correctly now.
WASHER WHIRLPOOL GHW9200LW0 "Ran diagnostics found pump and water meter flow bad, has fh code and suds, pump sound noise under the countertop might have to pull dryer out to get to water drain hose and water line, allow extra time..; ordrng 1 280187 (pump-water) and 1 ALLOWEXTRATIME (ALLOW EXTRA TIME) and 1 WPW10110225 (flowmeter)"
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Vent housing broken, ordering vent and gasket to replace, office to order parts and call to reschedule. ; ordrng 1 PARTTOTECH and 1 WP8269259 (gasket) and 1 WPW10428211 (vent)"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Screw hole stripped out of door, ordering freezer door to replace. Office to order part and call customer to reschedule. Advised doors may take 4-6 weeks. Customer to check part for damage upon arrival. ; ordrng 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)"
DISHWASHER WHIRLPOOL WDF310PAAS2 Replaced drain pump did have to change drain hose placement was running high including already having a drain loop at the side of unit working well now.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Replaced the ice maker, I cemaker plate and water valve behind the fresh food drawers. Tests with no leaks but the water pressure to the u it is very low. Customer may seek help in checking the access valves to see if the water pressure can be increased."
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Replaced the ice maker, dual water valve and installed insulation along the side of the ice maker bin cover. Advised it should start making ice in 24-30 hours when the freezer gets cold again."
DISHWASHER MAYTAG MDB4949SDH1 "Found no water entering unit. No voltage at valve or float. Main control failure. Ordered the main control. Collected full amount ; ordrng 1 W10737607 (cntrl-elec), used 1 Ship (Shipping/Handling) from stock"
WASHER WHIRLPOOL WFW8300SW04 "During assembly of the tub, found the basket is the wrong basket. Correct part number. Ordered another basket. Office to research part. Left tub parts, console, and boot there; ordrng 1 WPW10165321 (BASKET)"
OVEN MAYTAG MER6600FZ2 Replaced hinges door test good.
DISHWASHER KITCHEN AID KDTE334GPS Found unit not draining. Checked and found drain pump not running. Replaced pump with truck stock. Tested machine.; used 1 WPW10531320 (DRAIN PUMP) from stock
DRYER WHIRLPOOL WED7500GW0 Replaced the console and the dryness level can now be adjusted. Tested great in delicates with the dryness level set at 4. Advised the customer she can experiment with different settings until she gets the ones that work best for her.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "InstAllied separator, tested disp. Advised cust."
WASHER MAYTAG MVWC565FW1 "Washer ....checked washer operation .ran test cycle ..no error codes in control ..washer ran thru test cycle good ,ran cycle and checked water and water level ..washer control is not going thru rinse cycle ,,stalling and taking long time ,control is bad ordering ...ordering new control board ,; ordrng 1 W11162438 (CONTROL )"
HOOD KITCHENAID KVWB600DBS2 "Chimney dented, customer touched up last one and wants to keep that one, they will think about what they want to do, they don’t want to wait for another chimney."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Tightened handle
WASHER WHIRLPOOL WTW8800YW1 "Installed bearing kit, ran though diagnostics ok, no leaks, spin ok, inst cust not to use for 12 hrs; used 1 W10435302 (BEARING) from stock"
DRYER WHIRLPOOL MEDB835DW4 "Found scraping noise, found pop can tab in seal, removed, unit now tested ok"
OVEN WHIRLPOOL WOD51EC7HS01 Installed new control panel. Operation tested good.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Check unit over for cooling issue and found temps in the 40s in fresh food section and freezer running at 10 degrees. Pulled evaporator panel and noted that evaporator did not have full frost pattern indicating leak or restriction. Rescheduling call for dye drier install. ; schdld next appmnt for 11/14 THU !
REFRIGERATOR WHIRLPOOL WRT318FZDW05 The water line going from the ice maker to the valve wasn’t inserted all the way. Operation tested good after pushing the line al