Local Reviews

Twin Cities Appliance Rated 4.8 out of 5 stars based on 1655 customer reviews

Map of Inver Grove Heights, MN

Carol




Review of Twin Cities Appliance


Map of Savage, MN

Great service guy!




Review of Twin Cities Appliance

Very professional, efficient and nice.


Map of Farmington, MN

Need service report




Review of Twin Cities Appliance

Could I get a final report on last service call or speak to Ryan? I was not available to be there when he was there and need to know status. Thanks!


Map of Apple Valley, MN

very professional and helpful




Review of Twin Cities Appliance

On time, answered all my questions and gave good advice.


Map of Cottage Grove, MN

Great Service!




Review of Twin Cities Appliance


Map of Woodbury, MN

Great Service




Review of Twin Cities Appliance


Map of Farmington, MN

Courtney




Review of Twin Cities Appliance


Map of Hopkins, MN

Thanks Josh!




Review of Twin Cities Appliance

Even though my refrigerator was not repairable, Josh was timely and extremely helpful in helping me to understand what qualities to look for in a new refrigerator. Thank you!


Map of Marine on Saint Croix, MN

Great service




Review of Twin Cities Appliance

Jarad was very knowledgeable and prompt


Map of Minneapolis, MN

Overall average




Review of Twin Cities Appliance

Hung dud a good job. Frustrating to wait so long. Angie fid a good job in keeping me informed. Your appointment procedure needs ti be improved. Good companies are much more flexible.


Great Service




Review of Twin Cities Appliance

Jared, was prompt and cuteous. He took the time to explain the issue with our appliance.


Informed thourough technician




Review of Twin Cities Appliance

Listened to our description and evaluated the possibilities


Good experience




Review of Twin Cities Appliance

Was ahead of schedule. Worked quickly. Professional and pleasant manner. My appliance is as good as new


Great job, knowledgeable repair guy




Review of Twin Cities Appliance

He listened to me, tried to replicate the issue, then fixed it!


Great service




Review of Twin Cities Appliance


So friendly!




Review of Twin Cities Appliance


Awesome




Review of Twin Cities Appliance

Excellent explanation of the problem with the refrigerator.


Friendly and knowledgeable




Review of Twin Cities Appliance


Good service




Review of Twin Cities Appliance


Helen




Review of Twin Cities Appliance

Dryer working well so far


Impressive service




Review of Twin Cities Appliance

The wife was very impressed at how quick and efficiently the repair service went. She isn’t easily impressed!


Huge scheduling problem --gea




Review of Twin Cities Appliance

Overall I was extremely happy with Jared's service. It was getting the appointment that was the problem. Whirlpool told me I had an appt. on Thurs and your company could not get me scheduled until the following Mon.


Response from Twin Cities Appliance:

That's odd because you called in on the 17th and Jay was out on the 18th to diagnose the problem- 6/18/19 13:20: JS there 6/18 TUE, 12:55 to 13:16, Compressor making loud whining noise and unit not cooling properly. Removed evap cover and found evap iced up at inlet. Leak in sealed system, ordering evap and compressor. Office please call cust for reschedule, job code 3; ordrng 1 W10836706 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR), saved tckt [SdLink\251292a.png], snapped 1 QuickPics (via SDM) Yes we had to order parts and budget time for your major repair(2 hrs 45 minutes) which put us out to the 24th. So Im not sure how we get out there much quicker-


Grest Service - Awesome




Review of Twin Cities Appliance

Would spread the great service I had received.


BobbiJo




Review of Twin Cities Appliance

It was a short trip. Lukas knew what was wrong, fixed it and headed out.


Relief




Review of Twin Cities Appliance


great service




Review of Twin Cities Appliance

was fast and professional.


Great service




Review of Twin Cities Appliance

He was prompt, courteous and thorough.


Excellent service




Review of Twin Cities Appliance

Great service! Love the fact that he didn’t make two trips, and that he had the correct part with him.


dishwasher




Review of Twin Cities Appliance


Jerry




Review of Twin Cities Appliance

Excellent


Beth




Review of Twin Cities Appliance

Very professional and courteous. Our problem was quickly fixed.


Awesome




Review of Twin Cities Appliance


Refrig defrost




Review of Twin Cities Appliance


Dennis was Great!




Review of Twin Cities Appliance

Dennis worked on my wine cooler and he was knowledgeable, patient and very persistent. He didn't give up and identified the cause of the problem. He is very good at what he does and Twin City Appliance is lucky to have him on their team.


Solved the problem




Review of Twin Cities Appliance


About technician




Review of Twin Cities Appliance

Amazing technician! Very personable and friendly!!


Very good service




Review of Twin Cities Appliance

Very customer centric.


Overpriced




Review of Twin Cities Appliance

Jim was great but $180 to clean a lint ball is outrageous.


my whole experince was met with profesionalresponse and respect!




Review of Twin Cities Appliance


Great service personable and knowledgeable




Review of Twin Cities Appliance


Dave rocks!




Review of Twin Cities Appliance

Knowledgeable, efficient and helpful


Excellent service, good value




Review of Twin Cities Appliance

Another job well done. High quality repair with a technician that is experienced and serves the customer professionally.


Volz




Review of Twin Cities Appliance

Excellent tech. Went above and beyond to make things right


VERY HAPPY




Review of Twin Cities Appliance

Quality- My dryer did the same thing after Dennis left but, now I know to shut the breaker off and back on. If it happens again I will call him back. Convenience- It took from Late Friday to Noon the following Thursday until they came out. Long time without a dryer. Boy are we spoiled!!!


Great service




Review of Twin Cities Appliance

Very professional and did a good job


Dave K was excellent




Review of Twin Cities Appliance

We have a built-in fridge that is 29 yrs old. It was ailing and water had pooled in the corner on the floor. Dave did a very thorough analysis of the fridge. Spent two hours checking and fixing what he could. We have never had such great service. The fridge is on its last legs but Dave gave us more time to use it as we research and look for a new one. It does not leak water now and the temps in both sections are good. For him to spend the time on this was above and beyond. Thanks Dave!


Excellent service




Review of Twin Cities Appliance

Mike was on time, explained things clearly, and cleaned up after he was finished.


Pat




Review of Twin Cities Appliance

Great Courteous Service


Very good service




Review of Twin Cities Appliance

Jay was thorough and pleasant.


Indra




Review of Twin Cities Appliance

Really great service.


knowledgeable, pleasant, and efficiently fixed problem




Review of Twin Cities Appliance

Very good experience. Technician knew his stuff and was pleasant while doing it.


Great service




Review of Twin Cities Appliance

Timely


Washer repair




Review of Twin Cities Appliance

Very professional, communicated clearly, and had work completed quickly and efficiently.


Very Good Experience from everyone involved!




Review of Twin Cities Appliance

As soon as we learned our Stove was not working, we moved it from the wall and found the Red Power Wire blackened and broke. So the calls began. Everyone was great to work with, and all parts in the end were replaced and covered by the Vendor. Once the technician came and was able to order all the needed parts, returned 1 week later, all was working again. So I would rate the entire service (calls and on-site) Excellent, 5 Stars!!!


Convenient and professional service




Review of Twin Cities Appliance


Quick and easy!




Review of Twin Cities Appliance

We literally called on the last day of our warranty with an issue which was quickly and easily resolved.


Good experience




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance


Fixed the problem




Review of Twin Cities Appliance

Got it done quickly


Great Service




Review of Twin Cities Appliance

Efficient!


Great service




Review of Twin Cities Appliance


No title




Review of Twin Cities Appliance


Excellent




Review of Twin Cities Appliance


very good service and worked quickly




Review of Twin Cities Appliance


Knowledgeable




Review of Twin Cities Appliance

Wasn’t able to fully repair down draft vent because we need a hvac person to work on it, but he did get it running.


Good




Review of Twin Cities Appliance


Wonderful Technician




Review of Twin Cities Appliance

Lukas did a wonderful job replacing a switch on my cooktop. He was very knowledgeable and efficient along with being very pleasant.


Oven repair




Review of Twin Cities Appliance

I had an oven door that needed new hinges. It was under warranty from Whirlpool. The only thing that needs to get worked out is the whirlpool call center to the appliance repair company. I was told I was scheduled for Friday but no one showed. It got rescheduled after I called in again.


Helpful, great service




Review of Twin Cities Appliance


Outstanding service




Review of Twin Cities Appliance

I could not be happier. Joshua did a fabulous job! He was on time, polite, clean and super knowledgeable. He had my dishwasher up and running perfectly.


Great Servie




Review of Twin Cities Appliance


Excellent Work




Review of Twin Cities Appliance


Fast and knowledgeable




Review of Twin Cities Appliance


TCA was wonderful to work with...Ryan especially was determined to find the right part with no help from whirlpool to solve my freezer drawer issue.i




Review of Twin Cities Appliance


Great




Review of Twin Cities Appliance

Great job.


Great service




Review of Twin Cities Appliance

The technician replaced the door of my dishwater professionally and provided good feedback.


Great service




Review of Twin Cities Appliance


Very good experience.




Review of Twin Cities Appliance

Very knowledgeable. He diagnosed the problem right away.


Good




Review of Twin Cities Appliance


Microwave repair




Review of Twin Cities Appliance

Nate was prompt, thorough and friendly


Prompt, courteous service. Well done Josh




Review of Twin Cities Appliance


Very Professional




Review of Twin Cities Appliance

Tech was very professional and prompt.


Great service!




Review of Twin Cities Appliance


Prompt. Knowledgeable and committed




Review of Twin Cities Appliance

We had a situation with a very noisy new Maytag dryer. Mike ended up at our home to address the situation 3 times. The final time he ended up replacing the motor on the new machine. He tried everything from rebalancing it to removing the drum for adjustment. He researched with the manufacturer to see if there was a standing problem or recall on the model. Finally with replacing the entire mortar did the dryer function as it should. Thanks to Mike’s dedication to find a solution. I am very pleased with the service.


Professional quality service




Review of Twin Cities Appliance


great work!




Review of Twin Cities Appliance


Linda




Review of Twin Cities Appliance


Anne




Review of Twin Cities Appliance

Great Service - problem solved!


Arrived on time and went straight to the point




Review of Twin Cities Appliance


Kenna




Review of Twin Cities Appliance

Andy was great! He was on time, diagnosed the problem quickly and correctly, ordered the replacement part and was back in just a few days to do the install. He gave great suggestions on how to load the frig for better food care and was very pleasant for 8 o’clock in the morning. Easy peesey. I would highly recommend him. Thanks Andy.


Outstanding




Review of Twin Cities Appliance

Repair refrigerator


Great service!




Review of Twin Cities Appliance

On time,quick, knowledgeable


Refridge and oven service




Review of Twin Cities Appliance

Andy was very knowledgable and a pleasure to speak with.


Great service




Review of Twin Cities Appliance


Excellent Service




Review of Twin Cities Appliance

I thought Lukas gave excellent service. He was polite and knew exactly what he was doing. We will definitely call hime next time there is a problem with our fridge. (I know there will be another one!)


Nate was great. Very efficient and helpful




Review of Twin Cities Appliance


Very accommodating to our schedule and communicated well.




Review of Twin Cities Appliance

Did a good job and in particular in dealing with the manufacturer on the warranty issues and in getting a replacement.


Shaun




Review of Twin Cities Appliance


Terrific, on time service




Review of Twin Cities Appliance

Aaron knew exactly the problem...parts came to my address the following day and he returned to fix the appliances.


great service!




Review of Twin Cities Appliance


Wonderful service man




Review of Twin Cities Appliance

Great experience! Professional service man!


Terific service Andy was very efficiet and easy to work with.




Review of Twin Cities Appliance

Kitchen Aid arranged for service as oven overheated in self clean mode. They really picked a winner with Twin Cities Appliance


Great service, very knowledgeable




Review of Twin Cities Appliance


?




Review of Twin Cities Appliance


Great service




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Well done!




Review of Twin Cities Appliance

It wasn’t right the first time so they came and made it right!


Great service !




Review of Twin Cities Appliance


Owner




Review of Twin Cities Appliance

Great guy. Very professional


Robin




Review of Twin Cities Appliance

Excellent service!


Prompt Courteous Thorough




Review of Twin Cities Appliance

Dave explained what/why/how. He was very clear and helpful. He documented my issue for the future if need to readdress it arises.


Simple.Efficient.Fixed.




Review of Twin Cities Appliance

Easy to schedule. Great reminders and updates. Technicians arrive when they say they will. Efficient work and issues were resolved. The silver lining to an appliance issue is the great service through Twin Cities Appliance.


To many calls




Review of Twin Cities Appliance


Response from Twin Cities Appliance:

Hi Larry- I see we made one service call to your house- I'm not sure if you were referring to the call the day before to give you the 3 hour time window or possible the call to let you know we were on the way? We try to keep customers updated on what is going on-


Great service




Review of Twin Cities Appliance

Aaron was very nice to work with


Janky timeframe




Review of Twin Cities Appliance


Great Work




Review of Twin Cities Appliance

The technician was prompt, extremely pleasant, immediately understood my concern, repaired the problem and explained the situation. I could not ask for more!


Frig Repair




Review of Twin Cities Appliance

Jared was very professional and I think gave it all he had in trying to repair our frig. Also knew when to call it quits and tell the manufacturer it needed to be replaced.


Great Service




Review of Twin Cities Appliance


Pat




Review of Twin Cities Appliance

Mike was very efficient and knowledgeable about our appliances


Thank you for awesome service.




Review of Twin Cities Appliance

Thank you for taking the time to problem solve our refrigerator. You were thorough and professional from start to finish.


Great service hot the job gone awesome worker




Review of Twin Cities Appliance

Very happy with this serbive


Great Service




Review of Twin Cities Appliance

He sure knew what he was doing!!


Great service




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance

Loved all the info pre service and update on arrival


Great service




Review of Twin Cities Appliance

It was an easy fix, tightened the handles and afterwards he explained what he did to give a peace of mind. Great experience.


Great service.




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance

New dryer did not work correct right out of the box. You came found a loose connection and did the repair. Very pleased with your service.


ROBERT




Review of Twin Cities Appliance

Dave is a great guy to work with


Great expertise




Review of Twin Cities Appliance


Great service, prompt and respectful




Review of Twin Cities Appliance


RR




Review of Twin Cities Appliance

Great service👍


Friendly




Review of Twin Cities Appliance


Nate was great but problem was venting, so not fixed.




Review of Twin Cities Appliance

I told company that I thought it was venting problem. I waited all morning for serviceman and then was told it was a venting problem, which he didn't work on. So I wasted a morning and paid $97 to be told it was a venting problem and call someone else.


Response from Twin Cities Appliance:

We appreciate the feedback - I see you scheduled the call via Whirlpools Customer Service Center and we tried to contact you to go over the information- I don't see that we heard back from you. I'm sorry we didn't connect as we would have answered your questions ahead of time


great service




Review of Twin Cities Appliance

Duane gave very helpful information that helped me make decisions about my appliance.


Great Service




Review of Twin Cities Appliance

He was on time and fixed it promptly.


Service was overall positive




Review of Twin Cities Appliance

I may rate the experience better than warranted, as the serviceman informed us he could not find any problems causing the burning/smoky smell. And I was happy not to have to be buying a new washer. The serviceman did show up on time, and was polite which was all good. However, after he left, we discovered he had not entirely put the door to the wash back on. The screws were in, but not nearly tightened. So we tightened them up with our phillips screwdriver and everything seems to be fine.


Poor service




Review of Twin Cities Appliance

The dishwasher leaked more after two Hung repair visits then it did to begin with. WHAT A SCAM!!!!!! MAYTAG= Shame on you!!!!!!!!!!!


good service




Review of Twin Cities Appliance

service man knew what was wrong and had the answer to fix it


Awesome Service - Great Technician




Review of Twin Cities Appliance

Your tech was truly amazing! BUT: The woman that set up our visit with Jay was extremely unprofessional. So we were a little nervous about him. We had had 3 techs from Home Service Plus tell us it was the “compressor” - she basically said they didn’t know what they were talking about, and repeatedly threw the company under the bus! Jay confirmed what we already knew. Got the new compressor installed, it didn't work! He didn’t get upset - he removed it and both men (Jay & my husband) hoped the next one would. YES the second one worked and I have a cold refrigerator and freezer now. He’s an awesome friendly man! I’d welcome him back to my home anytime! Doneta Jonsson


Excellent service and very helpful




Review of Twin Cities Appliance


Great repairman!




Review of Twin Cities Appliance


Ted




Review of Twin Cities Appliance

Fabulous service and product knowledge by both the parts sale team and installation crew. If need be I will definitely use them. I recommend them highly


Service was great




Review of Twin Cities Appliance


Great service




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Great Service




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance

Easy to schedule. Called ahead to let me know arrival time.


Great service




Review of Twin Cities Appliance

Great service.


Great service




Review of Twin Cities Appliance

On time and easy to work with.


Great service.




Review of Twin Cities Appliance


Knowledgeable Technician




Review of Twin Cities Appliance

It took 3 technicians to figure out the problem. (The other 2 were from another company). Duane diagnosed and fixed it within a 1/2 hour.


Great service




Review of Twin Cities Appliance

Awesome. Super friendly!


Service was great




Review of Twin Cities Appliance


Great service!




Review of Twin Cities Appliance


Helping parents sell their house




Review of Twin Cities Appliance

The technician was friendly, professional, thorough and got the job done quicly.


Great Service!




Review of Twin Cities Appliance

Ryan knew exactly what the problem was upon inspection of our refrigerator. He was able to fix it as well as advise us of other issues of concern that may be going on with our frig.


He new exactly what needed to be done




Review of Twin Cities Appliance


Sherry




Review of Twin Cities Appliance

Very positive. Would give Jim 5 out of 5 stars.


V




Review of Twin Cities Appliance

Great service again.. Have had Twin Cites Service Out several times for repairs.


V




Review of Twin Cities Appliance

Great service as usual.. Have had Twin Cities out for service several times.. Service reps are friendly and knowledgeable..


337 George Street Icemaker




Review of Twin Cities Appliance

Service was outstanding however it had a 3-Year warranty and I just got a bill for it.


Great service




Review of Twin Cities Appliance


great service




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance


Great Service !




Review of Twin Cities Appliance

Jared was knowledgeable and helpful, and was available within a couple days of when I called.


David




Review of Twin Cities Appliance

He was friendly and helpful.


Great Service




Review of Twin Cities Appliance

Dave is a total professional. He did everything he could to solve our problem.


a+




Review of Twin Cities Appliance


Great service!




Review of Twin Cities Appliance

Quickly diagnosed problem, ordered part and back in a few days for repair.


Great Service




Review of Twin Cities Appliance

Duane fixed the washing machine quickly and I had said I was having problems with the dishwasher too and he listened to it and told me it was fine. Not sure he was supposed to but I REALLY appreciated it!! Thank you!


well done




Review of Twin Cities Appliance


Jerry




Review of Twin Cities Appliance

Great


Nancy




Review of Twin Cities Appliance

Good service, on time, fixed the problem right away. By the way, the fluid terms and conditions are almost completely unreadable. You might want to fix that.


Fridge Whisperer




Review of Twin Cities Appliance

Quick diagnosis, quick fix


Al




Review of Twin Cities Appliance

Very thorough


Nice Job




Review of Twin Cities Appliance

He did well


Prompt, excellent service




Review of Twin Cities Appliance

Received great service as usual. This was a warranty service for our dishwasher, and we were very pleased. Parts arrived on time, and service was provided the next day. Several parts were replaced and everything is working good as new.


Excellent experience




Review of Twin Cities Appliance

Dave was on time and helped us by answering our questions and concerns. He also gave us useful information about our refrigerator and oven.


Freezer Door




Review of Twin Cities Appliance

Very nice repair man


Sandy




Review of Twin Cities Appliance

He was great and quick!


Did a fine job with an old stove top




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance


Great Service




Review of Twin Cities Appliance

Tech was friendly and knowledgeable


Exceeded Expectations




Review of Twin Cities Appliance

Knew exactly what was wrong with my fridge. Knowledgeable and explained everything to me!


washing machine repair




Review of Twin Cities Appliance

parts were ordered and delivered here and installation was done well


Great service




Review of Twin Cities Appliance

Was a quick fix for my water filter replacement.


Great Service!Friendly!Reasonably priced.




Review of Twin Cities Appliance

Nate explained to us what he was doing in his repairs.


Theresa




Review of Twin Cities Appliance

Our refrigerator is a lemon. We've had a rediculous number of repairs. Dennis has been the only guy who knew how to fix it. I think he basically rebuilt the whole thing. However, after the last repair, the lights on the top left of the refrigerator are not working.


Quick work




Review of Twin Cities Appliance

Andrew came in a put together the dishwasher motor super fast


Repair drip from water dispenser.




Review of Twin Cities Appliance

Tech was considerate and knowledgable. Very prompt.


repair leaking water dispenser-Refrigerator.




Review of Twin Cities Appliance

Tech very considerate and personable.


Dishwasher Repair




Review of Twin Cities Appliance


Refrigerator repair with J




Review of Twin Cities Appliance

I have had J out to repair my refrigerator a couple if times and he was exceptional! I am so impressed with his professionalism and he was personable. Thank You


Very satisfied, will call agIn if ever needed.




Review of Twin Cities Appliance


Jay pin pointed problem immediately. He ordered parts and fix it




Review of Twin Cities Appliance


Excellent service




Review of Twin Cities Appliance


Sharon




Review of Twin Cities Appliance


Great service, friendly!




Review of Twin Cities Appliance

Great and so easy to work with


Dishwasher serviced




Review of Twin Cities Appliance

Dennis was a great technician and customer service focus person. I hope he is alway who you send to my house.


Good service




Review of Twin Cities Appliance

He was right on time, very helpful answering my questions, and generally a very pleasant person to deal with.


no title




Review of Twin Cities Appliance

got the job done


Brian




Review of Twin Cities Appliance


Ryan W.

Ryan W.

RANGE MAYTAG MGR6600FZ1 Pans stacked too high in drawer which was causing ignitor to spark to pan instead of ignitor by burner removed pans and now works lights right away tired multiple times with lighting on first spark every time.

Near Traditions Ct, Chaska, MN 55318
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Bad comp no cool installed new I had on truck from job 251320 held vac charged with 5 oz 134a unit coolingngive 24 hrs for temps additional for ice production ; used 1 W10507884 (COMP) from stock

Near Prescott Ct, Chaska, MN 55318
Ryan W.

Ryan W.

DRYER AMANA NED4655EW1 Long dry times found bad vent used tester and came up with poor venting all dryers will need to call vent company to have cleaned out advised not to use until vent cleaned out so unit does not over heat and blow thermal fuse

Near Village Ct, Chanhassen, MN 55317
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Fresh food evaporator frozen over, doors sealing ok. Ordering fan/harness assembly to replace. Part ships to customer. Return 7/12 to install. ; ordrng 1 W11033168 (harns-wire)"

Near Bryant Ave S, Minneapolis, MN 55419
Joshua S.

Joshua S.

WASHER WHIRLPOOL WFW85HEFC1 Installed parts and cleared drain trap tested

Near Warner Ln, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 Picked up part

Near White Pine Dr, Wayzata, MN 55391
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Found frost ball on inlet of evap in freezer indicates system has a leak. Quoted customer for repair. Customer to buy new collected 97.95

Near Pepperwood Trail, Hopkins, MN 55305
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KBFN402ESS02 Door hinge spinning in plate when hits stop on open so when going to close stop hits too soon and pops door back open will need new hinges to solve issue; ordrng 2 WPW10485980 (hinge-door)s

Near Featherie Bay, Excelsior, MN 55331
Joshua S.

Joshua S.

REFRIGERATOR KITCHEN-AID KFIS29BBMS02 Installed board and tested lights working correctly

Near 110th St SE, Delano, MN 55328
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KBFN502EBS02 3 led lights failed in ff section installed jumper plug for now so other lights will work for customer until we return with new modules ; ordrng 3 W10908166 (module)s

Near Highland Rd, Maple Plain, MN 55359
Joshua S.

Joshua S.

MICRO/OVEN KITCHENAID KOCE507ESS07 Installed panel due to dents

Near Hunters Glen Rd, Wayzata, MN 55391
Ryan W.

Ryan W.

ICE MAKER KITCHEN AID KUIA18PNLS2 Water recirculate pump bad need new WP2217220 water fills and chill plate full frost pump won’t run ; ordrng 1 WP2217220 (pump)

Near Baycliffe Dr, Excelsior, MN 55331
Joshua S.

Joshua S.

WASHER MAYTAG MVWX655DW1 Installed plate and gearcase calibrated and tested

Near Washington Cir, Chanhassen, MN 55317
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Need to order W11243759x2 shelf chrome piece dented parts sent were incorrect. Also found ff fan buzzing loudly need to order WPW10123444K at vadnais WPW10308033 at vadnais customer scheduled for Friday ; ordrng 2 W11243759 (SHELF )s and 1 WPW10123444K (wheel) and 1 WPW10308033 (motor-evap)

Near Marshview Court, Victoria, MN 55386
Nate A.

Nate A.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The upper bin on the unit had been pushed back over the back stop which wasn’t allowing it to be pulled forward anymore. Got back into the right tracks and all checks out ok. Talked about loading for make sure all drawers have clearance for when closing.

Near Downing Ave, Shakopee, MN 55379
Nate A.

Nate A.

DISHWASHER KITCHENAID KDTE504DSS0 "burnt resistors on the user interface again. Seems like moisture is getting inside and shorting them out. Installed new control panel, control, and vent. All checks out ok and is working correctly with no issues. Office to bill for trip."

Near Emerald Trail, Hopkins, MN 55305
Nate A.

Nate A.

OVEN WHIRLPOOL WOS51EC0HS01 "Unit is getting issue with the touch display, customer states that it will work fine when starting, then if the touch the door or open the door the display pops up to change the temperature with resume in the corner and the temps scrolling back and forth. Preheated the oven and tried to recreate condition. Couldn’t recreate but there was some debris on the user interface so cleaned off well. Customer to monitor and if still an issue will order the user interface."

Near Wall St, Eagan, MN 55122
Nate A.

Nate A.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Installed new tube from the filter housing to the rear bottom fill valve. Could see crack on the elbow at the lower water valve connection. All checks out ok on unit with no leaks after replaced line.

Near Denali Ct, Farmington, MN 55024
Nate A.

Nate A.

REFRIGERATOR WHIRLPOOL WRF954CIHW00 Installed new ice maker in unit and cycled through test. All checks out ok and is working correctly with new ice maker. Once mold cools down will start ice production again.

Near Lia Dr, Northfield, MN 55057
Nate A.

Nate A.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Unit had a straight connection coming out of the wall and a long hose. Customer never had a in door water dispenser so was unsure of how much flow there should be, it had been this way since install. Taped the hose to wall and back of fridge to prevent any kinks when pushing back. All checks out ok and is flowing correctly."

Near Pepper Ridge Ct, Northfield, MN 55057
Lukas F.

Lukas F.

REFRIGERATOR KITCHEN AID KSSO48QMB03 Installed new control kit. Operation tested good today. Customer will keep an eye on it. Paid in for for amount of 486.76.

Near Settlers Rd, Medina, MN 55340
Nate A.

Nate A.

REFRIGERATOR KITCHENAID KRFC302ESS02 Center mullion was contact extremely low and sometimes going past without engaging. Adjusted the mullion up and added spacer on the top guide. Now making much better contact and working with no issues.

Near 132nd Lane W, Savage, MN 55378
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 Sealed system leak from the evaporator. Would need new evaporator and dye drier. Quoted price of parts and 350.00 labor. Customer is going to compare prices. Reference #1660070874 for refund of accidental charge. Customer paid trip charge today.

Near Woodland Hill Ct, Medina, MN 55340
Lukas F.

Lukas F.

DISHWASHER WHIRLPOOL WDF520PADM7 The pump is working fine. No heat error code. Operation tested good after installing new control.

Near 56th Pl N, Plymouth, MN 55446
Nate A.

Nate A.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Not getting any voltage to the ice auger. Ice auger ohmed out at 93 ohms. Checked from the back board and there is a relay clicking when the ice paddle is pushed like its trying to engage but no output voltage to auger. Will need new rear board. Office to reschedule with customer.; ordrng 1 W11224256 (REAR CONTROL )

Near Sunset Hill Dr, Burnsville, MN 55337
Nate A.

Nate A.

MICRO/OVEN WHIRLPOOL WOC95EC0AS02 Screws sent were incorrect. Ordering the correct numbers and hinges in case there is an issue with the screw holes on the original hinges. Office to schedule with customer once we can verify these are the correct parts. May need some extra time on the return if the hinges end up being the issue they screws won’t thread.; ordrng 2 W10138802 (screw)s and 2 W10874474 (hinge-door)s

Near Hampshire Lane, Savage, MN 55378
Hung N.

Hung N.

WASHER WHIRLPOOL WFW75HEFW0 Install pump checked over unit tested out good..

Near Tamarack St NW, Coon Rapids, MN 55433
Lukas F.

Lukas F.

MICRO/OVEN WHIRLPOOL WOC97EC0HZ No answer at door or cell phone. ; saved tckt

Near 56th Ave N, Plymouth, MN 55446
Aaron A.

Aaron A.

M/W OTR WHIRLPOOL WMH53521HZ0 Magnetron shorted replaced test good

Near Sherwood Rd, Woodbury, MN 55125
Lukas F.

Lukas F.

MICRO/OVEN WHIRLPOOL WOC97EC0HZ No answer at door or cell phone. ; saved tckt

Near 56th Ave N, Plymouth, MN 55446
Aaron A.

Aaron A.

DISHWASHER KITCHEN AID KUDL15FXSS5 "Customer states unit has leaked twice that they had known of in front of toe kick. Large amount of water surround front of unit customer states. Ran unit for five minutes normal cycle no soap. Large amount of sudsing already. Customer stated they have not had to fill the rinse aid to often when asked. Ran diagnostics cycle dispenser opened and ran did not get that amount of sudsing again. Found three error codes first one in there 3 times was an suds/air in the pump, cool inlet water temp, and slow drain talked about water temp from sink. Unit draining fine. Pics taken of all findings. Wood at front of unit warping also warping all the way in front of the sink."

Near Village Ct, Woodbury, MN 55125
Lukas F.

Lukas F.

MICROWAVE WHIRLPOOL KHMS2056SSS4 The hood fan/light switch buttons are working intermittently. Needs new switch control and buttons just in case they break when we remove the control. Office please send off for approval and reschedule with customer. Please send 2 techs on return.; ordrng 1 W10143982 (button) and 1 WPW10403041 (HOOD/LIGHT SWITCH )

Near Jewel Ln N, Plymouth, MN 55446
James R.

James R.

DISHWASHER KITCHENAID KDTE204GPS0 No error codes found. Ran an auto test. All tested ok. Water backs up onto counter top from air gap. Advised customer have a plumber service the air gap. Ordered customer 2 fasteners for toe kick. Customer will install; ordrng 2 WPW10503548 (FASTENER )s

Near Emerson Ave S, Minneapolis, MN 55419
Mike T.

Mike T.

DRYER WHIRLPOOL WGD8740D "Dryer ,,,,replaced motor and blower wheel ,,,ran and tested operation all working good ,"

Near E Viking Blvd, Chisago City, MN 55013
Hung N.

Hung N.

DISHWASHER KITCHEN AID KUDS35FXSS1 "Order dispenser and bracket with screws, it’s all rusted from slow leaks customer paid in full; ordrng 1 WPW10177098 (screw) and 1 WPW10195175 (dispenser) and 1 WPW10462232 (brckt-disp)"

Near 120th Ave NW, Coon Rapids, MN 55433
Mike T.

Mike T.

WASHER AMANA NFW7200TW "Washer ...checked washer operation .,washer door not closing..door switch is broken ..replaced door lock switch ....ran and tested and working now .ground fault outlet on washer needs to be replaced ,."

Near Franconia Trail, Shafer, MN 55074
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Check fridge over for issue with ice production and after talking with customer and instructing on operation of icemaker that all functions were working properly.

Near 90th Pl N, Maple Grove, MN 55369
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replace faulty led light in freezer section and now all lights are working in fresh food section.

Near Fair Meadows Lane, Maple Grove, MN 55369
Aaron A.

Aaron A.

DISHWASHER WHIRLPOOL KUDL03IVWH4 Customer is concerned with the way the door closes. Noticed at top one side of door rubs while closing adjusted unit test fine. Major complaint from what looks like a newer seal. Only thing I could do was replace seal which would just make the complaint worse. Unit tilts/ angles down in front this is due to it being at max height but not level in front and drop off from concrest to wood floor. Pics taken. Test good no leaks. Rinse aid cap not fitting right send direct no return.; ordrng 1 W10077881 (cap)

Near Lake Terrace E, Woodbury, MN 55125
Aaron A.

Aaron A.

MICROWAVE JENN-AIR JMW3430DP03 Continuity through bulb and harness to transformer. When door open transformer has 116 volts in 11 volts out. Removed bulb tested continuity through socket and harness has continuity harness short. ; ordrng 1 W10886919 (lmp-basles) and 1 WPW10490593 (housng-lmp)

Near Sunflower Court, Woodbury, MN 55129
Jay S.

Jay S.

MICROWAVE KITCHENAID KMHP519ESS4 "Unit not mounted, sitting on counter. Removed old bolt and mounting nut and installed new mounting nut. Ensured both bolts and nuts will engage and not get stripped again. Unit is a convect unit, could not get it mounted up in cabinet by myself, also has an exhaust vent it needs to be attached to. Called builder and let him know it is ready to be installed"

Near Fable Rd N, Hugo, MN 55038
James R.

James R.

WASHER WHIRLPOOL WTW4800XQ2 Installed capacitor ordered. Ran an auto test. All tested ok; used 1 Ship (Shipping/Handling) from stock

Near 16th Ave S, Minneapolis, MN 55407
James R.

James R.

DISHWASHER AMANA ADB1500AWS Repaired water line. Ran a test cycle. All tested ok. No leaks

Near Chicago Ave, Minneapolis, MN 55407
Jay S.

Jay S.

RANGE WHIRLPOOL WEG745H0FS0 Console is chipping and peeling paint on the back edge of the console where it meets the cooktop. Cooktop fine. Ordering new console; ordrng 1 W10885068 (CONSOLE)

Near Columbus, MN 55025
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated freezing food all over the place in the fresh food section. I plugged the bleeder hole and turned the fresh food and freezer temps up a bit. Customer will give it 24 to 48 hours for temps to stabilize.

Near Mayelin Ave NE, Saint Michael, MN 55376
Jay S.

Jay S.

OVEN JENN-AIR JJW2430DS03 "Display will not advance out of setup info, can input language, time and date but then will go right back to the original screen again. Ordering user interface, left card with cust, office please call for reschedule; ordrng 1 W11236887 (CONTROL PANEL)"

Near 130th St N, Hugo, MN 55038
Mike T.

Mike T.

WASHER WHIRLPOOL WFW75HEFW0 "Washer ....checked washer operation checked washer for leaks ,,ran washer test cycle all good thru dispenser and tub ,,door gasket is good ..found door gasket draining n holes plugged with hair and little socks ,cleaned out plugged door gasket boot ,and cleaned door glass..all checked good now no more leaks found ,"

Near 134th Ave, New Richmond, WI 54017
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Unit not defrosting, evap frosted up. Entered diagnostics and ran manual defrost, heater came on so heater and bimetal good. Ordering main control and UI assembly; ordrng 1 W11035841 (CONTROL) and 1 WPW10758681 (UI ASSEMBLY)"

Near Ridge Creek Rd, Shoreview, MN 55126
Mike T.

Mike T.

DRYER WHIRLPOOL LGQ9857LG0 "Dryer checked dryer operation .dryer won’t start ,,light is on .found dryer door switch is broken ..replaced bad door switch ..ran and tested operation,all working good now .; used 1 WPW10569603 (SWITCH) from stock"

Near Country Rd, Stillwater, MN 55082
Mike T.

Mike T.

WASHER WHIRLPOOL LSN2000PW2 "Washer ...checked out washer operation...washer is not washing ..fills and stops .closedlid and lid switch is not working .not making contact ,washer has a bad lid switch .replaced lid switch and dogs on AGATATOR ....also found cold water not turned on ,turned on cold water to washer .ran and tested and working good now .; used 1 80040 (AGITATOR DOGS) from stock"

Near Victoria St N, Saint Paul, MN 55117
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 The freezer led assembly was bad. Operation tested good after installing new led assembly.

Near Eidelweiss St NW, Saint Francis, MN 55070
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL ED2CHQXKQ05 Replace icemaker do to motor failing and cycle new one and verify mold did fill with water.

Near 54th Ave N, Minneapolis, MN 55446
Lukas F.

Lukas F.

REFRIGERATOR KITCHENAID KRFC704FBS01 No answer at the door or phone.; saved tckt

Near Eakern Cir, Monticello, MN 55362
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 Install freezer door gasket and warm up with heater and gasket is sealing.

Near Bassett Creek Dr, Minneapolis, MN 55422
Andrew S.

Andrew S.

WASHER WHIRLPOOL WFW75HEFW0 "Installed parts, unit tested ok, no leaks all functions ok , unit was pulled out with dryer off upon arrival, temp hooked up to test, maintenance to permanently hook up and put dryer back later"

Near Gramsie Rd, Shoreview, MN 55126
Mike T.

Mike T.

WASHER MAYTAG MVWX655DW1 "Washer checked washer and found wash plate is broken and stripped out ,,needs new wash plate and screw ,; ordrng 1 W10752187 (SCREW .) and 1 W10902814 (WASH PLATE )"

Near Country Rd, Stillwater, MN 55082
Andrew S.

Andrew S.

DISHWASHER KITCHENAID KDTM704ESS0 "Installed panel, ran diagnostics all functions ok, no leaks"

Near Zanzibar Ln N, Maple Grove, MN 55311
Andrew S.

Andrew S.

DOUBLE OVEN WHIRLPOOL GBD307PRY01 "Installed parts, both ovens preheated normal, inst cust blower will be louder due to increases rpms , all functions ok"

Near Merrimac Ln N, Maple Grove, MN 55311
Andrew S.

Andrew S.

DISHWASHER KITCHEN AID KDTE104DSS0 "Installed new sump, ran unit on diagnostics through ok, no leaks all functions ok"

Near 72nd Ave N, Maple Grove, MN 55311
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed diffuser, opening and closing good, cooling good, all functions ok"

Near Ellingwood Ave NW, Maple Lake, MN 55358
Andrew S.

Andrew S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Installed parts, unit tested ok, all functions ok, looks good, handle tight"

Near 190th Ln NW, Elk River, MN 55330
Dave  K.

Dave K.

REFRIGERATOR KITCHENAID KUDR204EPA00 Check under counter fridge over for issue with control and found wire harness broken and could not fix . Ordering harness and will need office to x-part it do to not showing inventory at supply house. Customer to call when part is received. Customer paid in full.; ordrng 1 W10789534 (harns-wire)

Near Mississippi St NE, Fridley, MN 55432
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRF540CWHV00 "Found mullion heater off. Turned on heater. Advised cust. Found doors not level. Adjusted cabinet. Added shims to door hinge. ; used 1 487576 (WASHER), and 1 487576 (WASHER) from stock"

Near 212th St, Saint Croix Falls, WI 54024
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Foundndoor gasket sealing. Found frost over top of door. Found gaps between cabinet and liner. Sealed gaps with silicone. Adjusted feet so door swing closed. ; used 1 WP482338 (SILICONE) from stock

Near River Falls, WI 54022
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found fill tube frozen. Cleared tube. Cycled ice maker. Unit working normally.

Near Michael Ln, River Falls, WI 54022
Jared F.

Jared F.

REFRIGERATOR KITCHEN AID KSF26C6XYY04 "Replaced power supply. Found comp tripping on overload. Checked and found bad relay. Replaced with misc relay from TS. Comp starts. During reassembly cracked tubing on filter drier and leaking refrigerant. Replaced drier, pulled vac and held. Charged with 5.0 oz 134a. Reassembled and unit cooling."

Near Hazelcrest Dr, Hudson, WI 54016
Dennis M.

Dennis M.

WINE CHILLER JENN-AIR JUW24FRERS00 "Unit not sitting level in cabinet, adjusted leveling, unit now sits in cabinet better. Tested operations, found condenser vibrating against metal base pan, adjusted condenser and added some insulating foam between condenser and base. Retested sounds much better."

Near S 2nd St, Minneapolis, MN 55401
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL GI0FSAXVY08 "Ic build up by fan, removed ice, relocated defrost tstat, sealed off area around tubing coming out of cabinet, realigned rack and pinion freezer drawer glides. Lubricated drawer glides and adjusted freezer door. Sealing ok. Cooling properly."

Near Edmund Blvd, Minneapolis, MN 55406
Andrew S.

Andrew S.

WASHER WHIRLPOOL WTW5000DW2 "Shaft dropping in transmission, causing rubbing on components, making other loud noises as well, gearcase, motor, cam and actuator needs to be replaced , customer to call into office to reschedule ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"

Near 208th Ln NE, East Bethel, MN 55011
Joshua S.

Joshua S.

DRYER MAYTAG MDE5500AYW Installed parts and tested

Near Nicklaus Way, Eden Prairie, MN 55347
Hung N.

Hung N.

DISHWASHER JENNAIR JDB8200AWP0 Install fill valve check over unit tested out good no leaks no code ran diagnostics went thr fine..

Near Tyrol Trail, Minneapolis, MN 55416
Hung N.

Hung N.

WASHER WHIRLPOOL WFW9150WW02 Install door boot check over unit tested out good no leaks ran diagnostics it went thr fine..

Near Terraceview Ln N, Plymouth, MN 55446
Jared F.

Jared F.

COOKTOP KITCHENAID KICU509XBL00 Installed module. Flipped breaker. Breaker still tripping. Disconnected unit from wall completely. Put wire nuts back on wires to protect wires. Breaker still tripping. Issue not with appliance. Issue in supply to unit. Spoke to cust on phone. Cust aware that electrician needed. Reinstalled original module because new module cannot be configured without power. Will keep new module on truck jic cooktop still has issue once power is restored to unit. Left appliance disconnected from house supply so electrician can resolve power issue without unit in circuit. Will need electrician to reconnect unit. Moved mounting straps so they do not interfere with cooktop module.

Near Green Twig Way, Stillwater, MN 55082
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRT316SFDM00 Installed ice maker. Cycled unit. Unit filled and stopped.

Near 180th St N, Marine on Saint Croix, MN 55047
Dennis M.

Dennis M.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Installed new filter dryer, recharged to factory specs. Will return in a couple weeks to recheck for leaks. Set up return for 7/19 to recheck. ; schdld next appmnt for 7/19 FRI !"

Near Scheffer Ave, Saint Paul, MN 55116
Jared F.

Jared F.

DISHWASHER AMANA ADB1400AGS1 "Checked control for error codes. Found 7-1 code. Ran svc cycle. Pump not running. Checked and have power to sump, needs sump ASSM. Replaced sump with part sent for job. Tested machine. Unit working. Advised cust."

Near Fairview Ave, North Branch, MN 55056
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Water valve leaking and causing ice bin to freeze up, removed bin and ice build up, advised customer to monitor, ordering valve to replace, office to call and reschedule return. Shipping part to customer. ; ordrng 1 W11043013 (valve)"

Near Archer Trail, Inver Grove Heights, MN 55077
Mike T.

Mike T.

DRYER WHIRLPOOL WGD5600XW0 "Dryer....checked dryer operation ...checked dryer for burning smell...took dryer panel off and checked lint and burner ,,no lint in dryer no burnt lint ,,cleaned lint out of blower wheel ..checked air flow and dryer cycling ???????...dryer temp good and cycle really good ,not overheating ???? and flame on burner looks good all working good now,no odor or burning now"

Near Ferris Ln, Roseville, MN 55113
Duane W.

Duane W.

DRYER MAYTAG MDG6200AWW "Replace coils, test ok; used 1 279834 (DRYER COIL KIT) from stock"

Near Owatonna St NE, Minneapolis, MN 55449
Duane W.

Duane W.

WASHER MAYTAG MVWX655DW1 "Drain pump on, cancel cycle, no error codes, calibrate, run test cycle, ok, if happens again replace ccu"

Near River Pointe Pl, Anoka, MN 55303
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replace adjusters; used 1 W10712395 (RACK ADJUSTERS) from stock

Near Crooked Lake Blvd NW, Coon Rapids, MN 55448
Duane W.

Duane W.

WASHER MAYTAG MVWC360AW0 "No error codes, calibrate, run test cycle, ok, out of balance load"

Near Park St, Anoka, MN 55303
Duane W.

Duane W.

WASHER WHIRLPOOL WTW4950HW1 "Replace ccu, calibrate, run test cycle, ok"

Near 196th Dr NW, Elk River, MN 55330
Aaron A.

Aaron A.

WASHER WHIRLPOOL WFW9200SQ00 Upon arrival took off bottom cover. Bottom tub boot not attached. Drain motor was not secure to bottom of unit secured drain motor. Out tub boot back on all test good no leaks. Can see old front clip from presumably old drain motor. All part for drain motor here and testing good.

Near Hwy 19 Blvd, Cannon Falls, MN 55009
Duane W.

Duane W.

WASHER WHIRLPOOL WTW7500GC2 "Noisy in wash cycle, ; ordrng 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"

Near Long Lake Rd, New Brighton, MN 55112
Aaron A.

Aaron A.

WASHER MAYTAG MVWC565FW1 Checked for error codes found none. Ran calibration checked unit in fill both hot and cold. On tap cold started filling slower and slower checked hose pressure from house fine replaced valve all test good.

Near Audrey Ave, Red Wing, MN 55066
Aaron A.

Aaron A.

DRYER WHIRLPOOL WED7500GC0 Replaced hinges test good

Near West Ave, Red Wing, MN 55066
James R.

James R.

DISHWASHER WHIRLPOOL WDT710PAYW6 Found crack in the sump casing. Sump WPW10482480. Customer to call the office if she decides to go with the repair $385.00

Near Brookside Ct, Edina, MN 55436
James R.

James R.

DRYER WHIRLPOOL WED8000DW4 Found door switched to other side by installers not switched properly. Disassembled the door and moved side trim to the other sides. Reassembled. Tested ok

Near Nord Dr, Minneapolis, MN 55437
James R.

James R.

DRYER WHIRLPOOL MGDB835DC4 "Vent test good for all dryers. Ran a test cycle. Igniter glows, gas valve opens, no flame. Found gas supply turned off at the mechanical room manifold. Turned gas supply to on. Ran another test cycle. All tested ok"

Near Hampshire Ave S, Savage, MN 55378
Duane W.

Duane W.

WASHER MAYTAG MVWB865GW0 "Replace agitator, need new gearcase; ordrng 1 W10811956 (GEARCASE) and 1 W10915701 (ROTOR)"

Near 40th Pl NE, Saint Michael, MN 55376
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cust hearing a rattling coming from the back of the unit. Found power cord trapped under rear corner of cabinet, causing cardboard machine compartment cover to push inward against condenser fan motor. Released power cord and reattached cardboard cover so flat and not bowed out. Secured power cord to back of unit, all ops good, no unusual noises, all normal"

Near 134th Ln NW, Andover, MN 55304
Hung N.

Hung N.

WASHER WHIRLPOOL GHW9150PW3 "Bad bearing tub rear shell estimate around 800-1000, customer will get new one..basket is stuck"

Near Brunswick Ave N, Minneapolis, MN 55422
Dave  K.

Dave K.

REFRIGERATOR KITCHENAID KURR204ESB00 Check beverage cooler over for same issue not cooling and found dye showing at high side tubing next to compressor. Soap connection to verify leak and rebraze joint with silver Solder and recharge with 4.2 Oz refrigerant. Leak was at steel to copper connection from factory.

Near Juniper St NW, Andover, MN 55304
James R.

James R.

DISHWASHER KITCHENAID KDTM354DSS5 No operation at the console. Have 120 volts to main control. No buttons light or function. Vent fan motor ohms at 192k should be 30k to 40 k. Ordered a new vent and console; ordrng 1 W10803367 (UI CONSOLE ) and 1 WPW10469574 (VENT)

Near Taylor Pl, Burnsville, MN 55337
Mike T.

Mike T.

WASHER WHIRLPOOL LSR8233EQ Washer ..replaced timer assl ...ran and tested and washer timer advancing thru and running good; used 1 Ship (Shipping/Handling) from stock

Near Elaine Ave, Shoreview, MN 55126
James R.

James R.

DISHWASHER WHIRLPOOL WDF520PADM7 Found console with handle misaligned at the factory and damaged internally. Ordered a new console; ordrng 1 WPW10733627 (CONSOLE)

Near Apollo Avenue, Rosemount, MN 55068
Dennis M.

Dennis M.

REFRIGERATOR JENN-AIR JFC2089HPY "Intermittent issue, tested operations from diagnostics, condenser fan/compressor relay on main HV board is intermittent. Office to check for part availability and call customer to tomorrow if available."

Near Dunbar Way, Apple Valley, MN 55124
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Cust is freezing food in ref section, has control set at 40. Icemaker working and ice bin full. Ordering ref compartment thermister, damper and damper gasket; ordrng 1 W10316760 (THERMISTER) and 1 WP67006341 (GASKET) and 1 WPW0196343 (DAMPER)"

Near Greenwood Dr, Saint Paul, MN 55112
Joshua S.

Joshua S.

FREEZER WHIRLPOOL WZC3115DW00 Picked up gauge and dropped off at Ryan’s

Near Church Lake Blvd, Victoria, MN 55386
Nate A.

Nate A.

DISHWASHER KITCHEN-AID KDTE234GPS0 "Code on the unit for 5-1 which is the door not being closed within 4 seconds of pressing start. Customer was on revision 3 of upper tracks so installed newest version and ran through auto test. All checks out ok and is working correctly with no errors.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Dove Ct NE, Prior Lake, MN 55372
Ryan W.

Ryan W.

REFRIGERATOR KITCHEN AID KSSO42QMB02 Unit still cooling fine with good temps hooked up gauges and was getting good pressure still exactly where it was when system done checked for dye non found at this time full frost pattern on evap unable to determine where leak is at this time customer to call if unit starts to warm up. Very possible that unit has slow cabinet leak since no dye found just assumption at this point

Near Denmark Ave, Farmington, MN 55024
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRT311FFYB01 Unit has ss leak not cooling well comp running at .5 amps which indicates low charge possible leak in evap would need dye drier customer declined repair going to buy new unit

Near 140th Ct, Apple Valley, MN 55124
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRS576FIDW01 W11035841 at Duluth WPW10758671 at vadnais found unit not going through defrost tried to put unit into force defrost and unit would keep cooling. Bimetal is closed and heater is in good ohm range need to order boards customer scheduled ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10758671 (cntrl-elec)

Near Pond Cir, Eden Prairie, MN 55346
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Installed new door bushing, filter cap and filter head with heater and insulation for water line and filter head all checks ok now no leaks"

Near 132nd Way, Apple Valley, MN 55124
Ryan W.

Ryan W.

DRYER AMANA NED4655EW1 Belt bad and found shoe string slipped through drum and wrapped around motor removed string and installed new belt test ok; used 1 341241 (BELT) from stock

Near Pine Tree Ln, Shakopee, MN 55379
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Customer complaint of water overflowing from ice maker and collecting in ice bucket arrived today and icemaker was off and bucket cleared out turned on icemaker which cycled and filled normal with no leaks but ice cubes were oversized from too much water possible valve hanging up at some point would suggest new water valve to make sure does not happen again. Customer requests office to call primary number and speak with wife to schedule a return date .; ordrng 1 WPW10420083 (valve)

Near Singing Hills Dr, Lonsdale, MN 55046
Joshua S.

Joshua S.

DRYER MAYTAG MGD6630HC0 Customer stated they had plumber out and he said there was no leaks I checked with leak detector and bubbles could not f8nd leak also ran for about 10 mins and didn’t smell any leak either. Unit is working properly

Near Sparrow Rd, Minnetonka, MN 55345
Ryan W.

Ryan W.

WASHER WHIRLPOOL CAM2762TQ2 Unit slams hard into a spin and stops and slams with brake oil on floor and gearcase will need parts listed can’t find mike or get ahold of anyone on phone office to handle further 3360629 gearcase 195.75 vh WP8299642 clutch 53.30 vh W10820043 brake 138.05 vh; ordrng 1 3360629 (HOLD) and 1 SHIP (SHIP) and 1 W10820043 (HOLD) and 1 WP8299642 (HOLD)

Near Marschall Rd, Shakopee, MN 55379
Joshua S.

Joshua S.

WASHER MAYTAG MVWC400XW1 Found motor control fault tested found faulty board customer to buy new collected 97.95

Near Green Cir Dr, Minnetonka, MN 55343
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed door and tested no room in truck will need to go back and pick up doors ; O-emld tckt

Near Crosswinds Way, Waconia, MN 55387
Joshua S.

Joshua S.

WALLOVEN WHIRLPOOL GMC305PDQ07 Found bad magnetron after talking about pricing customer rather buy new collected 97.95

Near Ferndale Ln, Eden Prairie, MN 55347
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Found water tank leaking and drain frozen over 8n freezer need to order W11168758 at vadnais 63.95 call 97.95 labor 120.00 ship 12.00 total 299.62 customer paid in full will need to steam drain on return ; ordrng 1 W11168758 (TANK), used 1 Ship (Shipping/Handling) from stock"

Near Lamberton Rd, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR JENNAIR JUW24FRARS00 Part sent to old address office to follow up ; O-emld tckt

Near Co Rd 11, Independence, MN 55359
Aaron A.

Aaron A.

OVEN WHIRLPOOL WFE505W0HB1 Customer states clicking noise happening during bake heat and after turning off oven. Customer is aware of relay clicks. Sound described is from the metal at as it heats and cools. Nothing can be done liner not replaceable. Customer is going to contact sales rep.

Near Lyn Way, Hastings, MN 55033
Joshua S.

Joshua S.

REFRIGERATOR JENN-AIR JFC2089BEM00 "Found cracked line sucking in air causing drip from dispenser need to order WP67002743 at vadnais 46.65 part 100.00 labor 97.95 call 12.00 ship total 259.94 customer paid in full customer scheduled for Tuesday ; ordrng 1 WP67002743 (guide- wat), used 1 Ship (Shipping/Handling) from stock"

Near Highview Pl, Excelsior, MN 55331
Aaron A.

Aaron A.

WASHER MAYTAG MVW8766FW1 Checked unit for error codes no error codes. No error codes. Customer states squeaky in agitation. Ran with no clothes sounded good. Threw in load of towels. Unit is sounding normal no squeaking. Put into drain and spin tested good. No signs of leaking under the unit. Unable to replicate complaint in question.

Near Valley Ln, Hastings, MN 55033
Aaron A.

Aaron A.

WASHER MAYTAG WTW8000DW5 Checked for codes F2E1 stuck key only code. Keypad working fine and not complaint. Ran through diagnostics and calibration testing good. Talked to customer about soap use unit running while open sounds like a suds issue trying to continually drain.

Near Meadowood Dr, Woodbury, MN 55125
Aaron A.

Aaron A.

DISHWASHER KITCHENAID KDTE204GPS0 Replaced adjusters ran test cycle test good no leaks. Part ending in 85 that was sent was the one ending in 86. Packaging was right part inside was wrong. Truck stock part used in place.; used 1 W11259785 (TRACK) from stock

Near Smith Ave S, Saint Paul, MN 55118
Joshua S.

Joshua S.

REFRIGERATOR KITCHEN AID KSSS36QHX00 "Found oil on evAp signs of system leak. Need to order WP4389155 evap fan motor 76.00 W10309990 compressor 356.59 WP2003001 heat exchanger 136.74 WPW10122127 evap 216.57. Collected 968.79 by card need to collect 960.00 for labor 0n return trip customer scheduled for Monday ; ordrng 1 W10309990 (compressor) and 1 WP2003001 (exchanger) and 1 WP4389155 (motor-evap) and 1 WPW10122127 (evaporator), used 1 Ship (Shipping/Handling) from stock"

Near Cottage Downs, Hopkins, MN 55305
Aaron A.

Aaron A.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Upon arrival freezer temp -2, refrigerator 32. No blockages at evaporators fan working fine. In front of the freezer at door on top frost buildup. In door compartment of freezer reusable ice pack rubs again top as closing. Door likley not closing all the way and tightly as a result. Fridge temp had risen while working on it with doors open. When closed started cooling down. All testing good."

Near Smith Ave S, Saint Paul, MN 55118
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Unit just needed to be leveled, leveled unit, handles now flush, inst cust settling may happen since new house, showed how to adjust"

Near Johnson St, Elk River, MN 55330
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRF767SDHV Installed door.

Near 57th St, Somerset, WI 54025
Jared F.

Jared F.

REFRIGERATOR KITCHENAID KRFF507ESS00 Checked control formice maker codes. Found e2 motor lost position. Ran harvest. Unit failed. Pulled ice maker. Found open heater. Replaced ice maker with truck stock. Tested unit. ; used 1 WPW10764668 (ICE MAKER) from stock

Near 27th St, Hudson, WI 54016
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Installed ice maker. Cleared e2 code. Ran harvest and fill cycles. All functions pass.

Near Cottage Grove Alcove, Woodbury, MN 55129
Andrew S.

Andrew S.

RANGE WHIRLPOOL WFG525S0HZ0 "Customer front right burner not lighting correctly, sending out updated burner cap kit, they will install this, if still has issue will need to send out WPW10515455 and set up for install; ordrng 1 W10881749 (cap-burner)"

Near 71st St NE, Otsego, MN 55330
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed parts

Near Firefly Ave, Wyoming, MN 55092
Jared F.

Jared F.

MICROWAVE WHIRLPOOL WMH53521HZ3 Found display working. Pulled panel. Checked all connections ok. Reinstalled panel. Tested all functions normal. Per user guide panel will go dim when in standby till door is opened or key pad pressed. Unit working normally.

Near 285th St, Lindstrom, MN 55045
Jared F.

Jared F.

REFRIGERATOR JENNAIR WRF532SMHZ00 Installed doors. Shimmed lf door. Cust inspected and ok’d. Emblem not ordered. Ordering emblem. Cust can install. ; ordrng 1 W11223753 (EMBLEM)

Near Round Lake Ln, Osceola, WI 54020
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed new ice maker and damper.

Near France Ave N, Minneapolis, MN 55422
Lukas F.

Lukas F.

REFRIGERATOR AMANA ABB1924DEQ The same joint sprung a slight leak again. I removed it from the compressor and cleaned both ends with sandpaper. Operation tested good after brazing the joint and checking for leaks.

Near 47th Ave N, Minneapolis, MN 55442
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 The top freezer basket was not lined up properly. This caused a closing issue on the left side. Operation tested good after installing the basket properly.

Near Garland Ln N, Plymouth, MN 55446
Lukas F.

Lukas F.

RANGE KITCHEN AID KFGD500ESS04 Installed new burner head. Operation tested good.

Near Landings Ln, Watertown, MN 55388
Jared F.

Jared F.

DISHWASHER MAYTAG MDB8959SFZ4 Found panel clips broken so switches cannot be presses. Needs panel. Spoke with MR. will follow up wit cust pending approval from WT. ; ordrng 1 W10910626 (panel-cntl)

Near Park Trail, Center City, MN 55012
Lukas F.

Lukas F.

OVEN KITCHENAID KDRS467VSS05 Installed new blower. Operation tested good.

Near Turner Rd, Maple Plain, MN 55359
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Installed new control. Customer to monitor. Working ok at this time.

Near S Plaza Dr, Mendota Heights, MN 55120
Lukas F.

Lukas F.

MICRO/OVEN WHIRLPOOL WOC95EC0AS04 "Open close door error code half of the time. When it does start the light is on, the turntable spins but there is no heat. No error codes and the door is closing tight. Needs new microwave appliance manager and harness which comes with interlocks. ; ordrng 1 W11356970 (INTERLOCK HARNESS ) and 1 WPW10586836 (CONTROL)"

Near Garland Ln N, Plymouth, MN 55446
Lukas F.

Lukas F.

WASHER MAYTAG MVWB865GC0 F1 e1 main control error and f2 e1 stuck button error. I cleared the error codes and ran a test cycle. Needs new control and console. The console we will have to x part. Customer will call when both parts arrive.; ordrng 1 W11162440 (CONTROL) and 1 W11162441 (CONSOLE)

Near Glacier Ln N, Plymouth, MN 55447
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Installed new control, thermistor and evap harness. Tested operations, all check ok at this time, customer to monitor. Should return to normal operating temps within 24 hours."

Near Green Farms Cir, Edina, MN 55436
Dennis M.

Dennis M.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Installed new tracks, tested operations, all check ok at this time. Customer to monitor."

Near Drew Ave S, Minneapolis, MN 55410
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Tested operations of ice maker, showing e5 error code indicating bad temp sensor in icemaker, ordering new ice maker to replace. Part ships to customer, office to call and set up return visit. ; ordrng 1 W11294907 (ICE MAKER)"

Near Riverview Ave S, Bloomington, MN 55425
Dave S.

Dave S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 "yhy y hMeasured affected area and cut a piece to,fit it. Used supplied epOxy to install it.after calling the techline Cathr about the curing time required for the epoxy. She had no information about the curing time.Held piece in place for 5 minutes, Checked and held it in place again for another 5 minutes. It seems to be adhering well. Customer liked the idea of using the fiber tape sent to hold it in place for 24 hours,and he will remove the tape tomorrow."

Near Moonbeam Ln, Woodbury, MN 55125
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Installed icemaker cycled and filled normal

Near Patterson Dr, Shakopee, MN 55379
Dennis M.

Dennis M.

REFRIGERATOR KITCHEN AID KRFF507ESS00 "Ice build up on fresh food evaporator, likely needs boards and evaporator harness. Quoted 130.95 labor to install parts. Customer contacting whirlpool customer service to see if she can get covered. ; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui) and 1 WPW10277799 (harns-wire 26.81)"

Near Greenbrier St, Saint Paul, MN 55106
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL WRT311SFYW00 "Unit has short frost pattern and oil around suction side of evaporator, indicating leak at evaporator. Will get approval from warranty company to repair and call customer to reschedule return when parts are ordered. ; rqstng P&A on 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator)"

Near Powderhorn Terrace, Minneapolis, MN 55407
Hung N.

Hung N.

WASHER WHIRLPOOL WTW7000DW1 "Ran load with customer water is fine, went thr manual with customer and explained all features and cycles, unit have off balance/overload code in history clear it out, unable to find her problem, unit working fine.."

Near 155th Ln NW, Andover, MN 55304
Hung N.

Hung N.

ELEC RANGE WHIRLPOOL RS675PXBQ1 "Needs main control but part is NLA,boiler element is still good..customer will look into new one.."

Near Sheridan Ave S, Minneapolis, MN 55405
Dave S.

Dave S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the icemaker and the gasket to the icemaker dispenser chute. The chute gasket retainer appeared to be glued down on one side and cracked.Was able to,put the new gasket in but we should replace the gasket, a W10562839 with an eta TBA. The icemaker tests good and found the home position when tested. It should fill with water and start making ice when it gets cold enough.Last one I was here the customer said the inside lights had not come on and they could not get water to dispense once but it had worked since. I suggested the freezer door may not have closed completely and. A little frost build up could have prevented the lights from coming on. They by early gone put 3 times since and were flashing today when I was there. All doors were closed. Ordering the LED board W10804160.Office to,order parts and call to reschedule when they are available.; ordrng 1 W10562839 (GASKET RETAINER) and 1 W10804160 (LED BOARD)"

Near Lemay Shores Drive, Mendota Heights, MN 55120
Hung N.

Hung N.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Clear out air gap didn’t find nothing, unit is working fine.."

Near Minnetonka Blvd, St. Louis Park, MN 55416
Hung N.

Hung N.

RANGE KITCHEN AID KEMC308KSS0 Install both hinge checked over unit tested good..

Near NE 2nd St, Minneapolis, MN 55413
Hung N.

Hung N.

WASHER MAYTAG MVWB850YW1 Install fill valve check over unit tested out good ran diagnostics it went thr fine no code no leaks...

Near NE Lowry Ave, Minneapolis, MN 55418
Hung N.

Hung N.

MICROWAVE JENN-AIR JMW2430DP01 "Order ui and power board, wrong part got sent to customer..; ordrng 1 W10887855 (panl-cntrl) and 1 W11179310 (cntrl-elec)"

Near Westwood Dr N, Minneapolis, MN 55422
Mike T.

Mike T.

DRYER WHIRLPOOL CED9150GW1 "Dryer ..checked dryer operation ran and tested dryer for heating ,,checked temperatures and cycling ,,temp checked good and dryer cycling heat on and off good heating element is good not shorted or grounded out .dryer making noise .vibration ..took blower housing off and adjusted and retighten to stop noise .all working good now ,"

Near Orleans St W, Stillwater, MN 55082
Mike T.

Mike T.

DRYER WHIRLPOOL WED85HEFC0 "Dryer ,.,.replaced bad motor and blower wheel ...ran and tested thru cycle all working good and all quiet now ."

Near Marquess Ln N, Lake Elmo, MN 55042
Aaron A.

Aaron A.

WASHER WHIRLPOOL WFW75HEFW0 Ran diagnostic systems check. Unit operating correctly at this time. Talked about cycle time why it takes as long as it does and how it can vary based on load conditions.

Near 6th Ave S, South Saint Paul, MN 55075
Duane W.

Duane W.

DISHWASHER KITCHEN AID KUDS30FXSS8 "Clean out sump area, test ok"

Near Edinbrook Terrace, Minneapolis, MN 55443
Duane W.

Duane W.

DRYER WHIRLPOOL WGD75HEFW0 "Search for and repair vibration, parts loose on gas valve, test ok"

Near Ewing Ave N, Minneapolis, MN 55429
Mike T.

Mike T.

WASHER WHIRLPOOL WFW92HEFC0 "Washer ,,checked washer operation ,,,washer won’t run control board is shorted out ,,,can’t run to find out what shorted out control .ordering new control .; ordrng 1 W11201293 (CONTROL BOARD), used 1 Ship (Shipping/Handling) from stock"

Near 213th St N, Forest Lake, MN 55025
Duane W.

Duane W.

WASHER WHIRLPOOL WTW4816FW2 "Plug in machine, no error codes, calibrate, run test cycle, ok, start cycle and working ok"

Near Elm Creek Crossing, Champlin, MN 55316
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed new door and gasket, removed ice buildup, reformed gasket, inst cust to leave freezer door closed several hours, sealing good now"

Near Underclift St NW, Saint Francis, MN 55070
Andrew S.

Andrew S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found broken dispenser, replaced dispenser, ran through diagnostics ok, no leaks all functions ok"

Near Ambassador Blvd NW, Elk River, MN 55330
Andrew S.

Andrew S.

WASHER WHIRLPOOL WFW92HEFW0 "Found intermittent lock failure, installed new lock unit ran through diagnostics ok, no leaks; used 1 WPW10443885 (DOOR LATCH MECHANISM) from stock"

Near Bluff Rd, Big Lake, MN 55309
Andrew S.

Andrew S.

RANGE WHIRLPOOL WFE505W0HS0 "Installed new cooktop, unit tested ok, all functions ok"

Near June Grass Dr, Big Lake, MN 55309
Andrew S.

Andrew S.

RANGE WHIRLPOOL WFE505W0HS1 "Cooktop has some spliiover spots, showed customer how to clean these, has some deep scratches near console, need to replace cooktop inst cust pots and pans must have a level bottom, scratches easily when sliding them on the surface; ordrng 1 W11175876 (cooktop) and 1 WA906B (scraper)"

Near Fillmore Dr NW, Elk River, MN 55330
James R.

James R.

DISHWASHER WHIRLPOOL WDF520PADW0 Unit has 120 volts to control. Door latch tested good. No voltage to door latch. Unit needs a new main control. Customer declined estimate for repair $368.00

Near Hyland Pointe Ct, Apple Valley, MN 55124
Andrew S.

Andrew S.

MICROWAVE WHIRLPOOL MMV4206FZ3 "Found stuck relay, replaced control and installed light, unit now operating ok, light turns off and on"

Near Yucca Ln N, Maple Grove, MN 55369