"Washer has several issue, customer states its working on its own and its loud and the cycles arent right, checked error codes found F2e1 f5e1 f7e1 f7e5, stuck button error explains unit running itself snd it did try to start itself when I closed the lid the f5e1 lid lock error is likely nothing as lid lock is working fine, unit very noisy spun by hand checked under unit gearcase leaked everywhere unit would need full gearcase rebuild both f7 codes are from shift actuator due to leak need approval from warranty as parts are over $400; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 W10913953 (Shift actuator) and 1 W11158830 (Capacitor) and 1 W10889172 (Motor) and 1 W11124765 (Control), states that autho needed"

"Found part sent from distributor already used, contacted office we need to reorder the part; ordrng 1 W11683480 (Control)"

"Found part sent from distributor already used, contacted office we need to reorder the part; ordrng 1 W11683480 (Control)"

Verified continuous draining issue replaced control board ran calibration and auto test washer working properly now

"Customer states dryer doesnt run, incoming voltage correct 240vac and neutral is present, removed back panel found all components check good hi limit, thermal fuse, thermal cut off, cycling thermostat and heater all have continuity, removed upper panel found start switch has continuity when pushed, checked door switch is good got down to motor no visible issues has power to motor, replaced motor from truck stock for testing purposes dryer still doesnt run wuth new motor removed new motor reinstalled old motor checked timer no visible damage or burn outs, unit needs timer gave customer estimate $495.68 total customer declined and paid trip charge"