Check fridge for cooling issue in fresh food section and found evaporator iced up. Prior history on fridge from last year compressor kit was installed and still had not been cooling and whirlpool was going to replace but then fridge had started cooling properly. Their is a service pointer covering evaporator cover part replacement and labor. Customer is going to talk with whirlpool about whether they will still replace fridge before attempting to repair again. Need office to check with customer before ordering parts. Parts and labor covered under S code.; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Control) and 1 Officeneedstoverifywithcustomerbeforeorderingparts (Office needs to verify with customer before ordering parts)